Hello! I would love to help you set up your accountCan you please provide me with your First and Last name as well as the email used for the account so I can find you on our sideBest,Jarrid
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The company responded that they would work with me but I saw no contact info or way to reach them directly - they asked for my first and last name and acct email which is [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I will believe it when I see the creditI have been told this before In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Nicole/Next Jump confirmed via phone that they would honor the originally listed price by crediting my account the price difference in WOWPoints post-purchase, then allowing me to submit a claim post-purchase to redeem those WOWPoints and have them applied toward the higher purchase price I initially have to pay as a credit back to my credit card Sincerely, [redacted]
Hello ***, I apologize for the inconvenience this situation has causedWe closed your account because Tom discovered that you created around accounts with us which is against our Terms and ConditionsWe were able to clear your receipts with Samsung and your account has been opened You should see the points you earned from your Samsung purchases process within to business daysIf you do not see these points then please reach out to me directlyI suggest you do not create multiple accounts as it gets you flagged by our systemIf you have any additional questions or concerns please feel free to contact me directly at [redacted] Best, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Thanks for looking into this I can confirm that I have access to my account, and my points I will work with Customer Service to remove any duplicate accounts, and will ensure that the policies are adhered to going forward Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I finally received the $creditThank you Sincerely, [redacted]
Hi ***,My name is Monika P [redacted] and I lead the Customer Service team at Perks at WorkWe apologize for this inconvenienceIf you could send us a receipt, we can go ahead and process these points for you.Could you please also take us through the steps of this transaction, we can look into why this wasn't tracked and make sure his doesn't happen again.Look forward to hearing from you.Thanks, MonikaTell us why here
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [ understand your points from your endI also have my facts from my end I want to share:You did collect the points from [redacted] / [redacted] on my behalf, and did not give them to me or give them back to [redacted] / [redacted] This is like I open a bank account in your company, then I make money and deposit to my bank accountAt the end, you said I did not follow your rule, then you take all my money (I do not think bank can take my money by closing my account) Is that the business model of Next Jump?One representative Jarrid from Next Jump promised to give my points back to my through Revdex.com, but change the words after thatHow could you change it back and forth for your promise?You mentioned my points from [redacted] / [redacted] were earned after you warned me, this is totally not trueI did not use the account at all after you mentioned I violate your terms and conditionsI can provide the order confirmation and the date Tom mentioned you guys want to close my accountThis statement is not true tooIf you believe I violate your terms and conditions, you can close my accountThis is acceptableBut you cannot take what I earned from other merchant and put into your own pocket, this is my point.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hi ***, This Jarrid againI have reached out to you via email about the next steps that need to be taken in order to get your discountI apologize for any inconvenienceBest,Jarrid
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] CoP: I am not a reseller , [redacted] also do not think I am I am a reseller, I don't have any problem with my [redacted] account, and all orders are OK, [redacted] will give you money after order delivery,but,you close my account and do not give me money,you are the robber! [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The order was never completed but they processed my credit card then took over days to process a refund They quickly removed points yet lagged for many days to process a credit Their premise to change an authorized hold on credit card to what constitutes a free use of money for over a week was not answered Want to understand what their authority was to charge my card, use the float and diminish my credit availability In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hi ***, We closed your account because you where shipping to an address that was flagged in our systemThis is the initial address which we were asked specifically by [redacted] to stop accepting orders for due to your violation of their terms and conditions regarding reselling We have closed your account because reselling also violates our terms and conditionsPlease feel free to contact me at [redacted] for any further clarification Best,Jarrid
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThank you for the fast response and immediate action of the next jump in regards to my issueGod Bless! Sincerely, [redacted]
Hi [redacted] ,Thanks for reaching out to us and apologies for any inconvenience with your order.I've reviewed your account and your order has been cancelled and refundedAn additional credit of $has been processed to your [redacted] card ending in [redacted] as of todayYou should see this credit within 5-business daysPlease check with your card issuing bank to verify.Please let me know if you have questions, and have a great rest of your day!Best,Monika
Hi [redacted] ,As we mentioned when you wrote in to the customer service team, In order to help you better and faster, I need a copy of your receipt for this purchaseThis will allow me to match it to the merchant’s offer to make sure you earn the right amount of pointsCould you please send me an itemized copy of your receipt by attaching it as a PDF? I see that your claim has a receipt attached but it is in PNG format and as per security reasons, we can only accept receipts in PDF format.If you need help saving the receipt as a PDF you can do this within Google ChromeClick "Print" then click "Change Printer" and from the printer list select "Save as PDF" and finally click "Save"Please do not crop your receipt as we need the entire document to process this order.The missing order has not been processed since we do not have a receiptthanks,Monika
Hi,Thanks for reaching out to us and apologies for any inconvenience with your orderI've reviewed your account and your order has been cancelled and refundedPlease check with your card issuing bank to verifyPlease let me know if you have questions, and have a great rest of your day!Best, Monika
Hi ***,I apologize for the inconvenience that this has causedI spoke to the credit card team and they confirmed that those charges will fall off your card within 3-business days and that your card will not actually be charged.We also reached out to Tourico (the third party ticket provider )to
see why this particular issue happenedthey are looking into the technical glitch but meanwhile if you could provide us the following information we will make the bookign from your side.No of tickets (adult and children)Adult is 9+ yrs old.Names of all guests.Main guest’s phone number and email address.Also, is there a credit card on file that can be charged.Look forward to hearing from you.Thanks, Monika
Spoke to the customer and we agreed that he will go ahead and make the purchase after which we will honor the original price and give him the difference in wow points
Hello! I would love to help you set up your accountCan you please provide me with your First and Last name as well as the email used for the account so I can find you on our sideBest,Jarrid
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The company responded that they would work with me but I saw no contact info or way to reach them directly - they asked for my first and last name and acct email which is [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I will believe it when I see the creditI have been told this before In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Nicole/Next Jump confirmed via phone that they would honor the originally listed price by crediting my account the price difference in WOWPoints post-purchase, then allowing me to submit a claim post-purchase to redeem those WOWPoints and have them applied toward the higher purchase price I initially have to pay as a credit back to my credit card Sincerely, [redacted]
Hello ***, I apologize for the inconvenience this situation has causedWe closed your account because Tom discovered that you created around accounts with us which is against our Terms and ConditionsWe were able to clear your receipts with Samsung and your account has been opened You should see the points you earned from your Samsung purchases process within to business daysIf you do not see these points then please reach out to me directlyI suggest you do not create multiple accounts as it gets you flagged by our systemIf you have any additional questions or concerns please feel free to contact me directly at [redacted] Best, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Thanks for looking into this I can confirm that I have access to my account, and my points I will work with Customer Service to remove any duplicate accounts, and will ensure that the policies are adhered to going forward Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I finally received the $creditThank you Sincerely, [redacted]
Hi ***,My name is Monika P [redacted] and I lead the Customer Service team at Perks at WorkWe apologize for this inconvenienceIf you could send us a receipt, we can go ahead and process these points for you.Could you please also take us through the steps of this transaction, we can look into why this wasn't tracked and make sure his doesn't happen again.Look forward to hearing from you.Thanks, MonikaTell us why here
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [ understand your points from your endI also have my facts from my end I want to share:You did collect the points from [redacted] / [redacted] on my behalf, and did not give them to me or give them back to [redacted] / [redacted] This is like I open a bank account in your company, then I make money and deposit to my bank accountAt the end, you said I did not follow your rule, then you take all my money (I do not think bank can take my money by closing my account) Is that the business model of Next Jump?One representative Jarrid from Next Jump promised to give my points back to my through Revdex.com, but change the words after thatHow could you change it back and forth for your promise?You mentioned my points from [redacted] / [redacted] were earned after you warned me, this is totally not trueI did not use the account at all after you mentioned I violate your terms and conditionsI can provide the order confirmation and the date Tom mentioned you guys want to close my accountThis statement is not true tooIf you believe I violate your terms and conditions, you can close my accountThis is acceptableBut you cannot take what I earned from other merchant and put into your own pocket, this is my point.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hi ***, This Jarrid againI have reached out to you via email about the next steps that need to be taken in order to get your discountI apologize for any inconvenienceBest,Jarrid
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] CoP: I am not a reseller , [redacted] also do not think I am I am a reseller, I don't have any problem with my [redacted] account, and all orders are OK, [redacted] will give you money after order delivery,but,you close my account and do not give me money,you are the robber! [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The order was never completed but they processed my credit card then took over days to process a refund They quickly removed points yet lagged for many days to process a credit Their premise to change an authorized hold on credit card to what constitutes a free use of money for over a week was not answered Want to understand what their authority was to charge my card, use the float and diminish my credit availability In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hi ***, We closed your account because you where shipping to an address that was flagged in our systemThis is the initial address which we were asked specifically by [redacted] to stop accepting orders for due to your violation of their terms and conditions regarding reselling We have closed your account because reselling also violates our terms and conditionsPlease feel free to contact me at [redacted] for any further clarification Best,Jarrid
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThank you for the fast response and immediate action of the next jump in regards to my issueGod Bless! Sincerely, [redacted]
Hi [redacted] ,Thanks for reaching out to us and apologies for any inconvenience with your order.I've reviewed your account and your order has been cancelled and refundedAn additional credit of $has been processed to your [redacted] card ending in [redacted] as of todayYou should see this credit within 5-business daysPlease check with your card issuing bank to verify.Please let me know if you have questions, and have a great rest of your day!Best,Monika
Hi [redacted] ,As we mentioned when you wrote in to the customer service team, In order to help you better and faster, I need a copy of your receipt for this purchaseThis will allow me to match it to the merchant’s offer to make sure you earn the right amount of pointsCould you please send me an itemized copy of your receipt by attaching it as a PDF? I see that your claim has a receipt attached but it is in PNG format and as per security reasons, we can only accept receipts in PDF format.If you need help saving the receipt as a PDF you can do this within Google ChromeClick "Print" then click "Change Printer" and from the printer list select "Save as PDF" and finally click "Save"Please do not crop your receipt as we need the entire document to process this order.The missing order has not been processed since we do not have a receiptthanks,Monika
Hi,Thanks for reaching out to us and apologies for any inconvenience with your orderI've reviewed your account and your order has been cancelled and refundedPlease check with your card issuing bank to verifyPlease let me know if you have questions, and have a great rest of your day!Best, Monika
Hi ***,I apologize for the inconvenience that this has causedI spoke to the credit card team and they confirmed that those charges will fall off your card within 3-business days and that your card will not actually be charged.We also reached out to Tourico (the third party ticket provider )to
see why this particular issue happenedthey are looking into the technical glitch but meanwhile if you could provide us the following information we will make the bookign from your side.No of tickets (adult and children)Adult is 9+ yrs old.Names of all guests.Main guest’s phone number and email address.Also, is there a credit card on file that can be charged.Look forward to hearing from you.Thanks, Monika
Spoke to the customer and we agreed that he will go ahead and make the purchase after which we will honor the original price and give him the difference in wow points