Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
I finally received the $creditThank you
Sincerely,
*** ***
Hi ***, We closed your account because you where shipping to an address that was flagged in our systemThis is the initial address which we were asked specifically by *** to stop accepting orders for due to your violation of their terms and conditions regarding reselling We have
closed your account because reselling also violates our terms and conditionsPlease feel free to contact me at *** for any further clarification Best,Jarrid
Hello Again, The points you received are a piece of the commission that we earned from directing your purchase to *** this commission can only be earned if the purchase was within ours and *** T&CWe have several addresses in our database that are consistently used by reseller'sYour *** purchases has shipped repeatedly to a flagged addressThis address was discovered by *** team and they have flagged your use of their site as a direct violation of their terms and conditionsYour reselling activity is also in direct violation of our terms and conditions, so we reserve the right to close your account as well as not give you access to points you earned under violation of our terms and conditions. Best,Jarrid
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I will believe it when I see the creditI have been told this before
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
** ***, I have gathered several facts and evidence and to get everyone on same page, they are listed below 1. Till date you have accumulated more than 20,000,wowpoints, out of which burned 18,704,of thoseThese points have been accumulated for purpose of reselling across several merchants, which violates our terms and conditions as well as our merchant partners 2. Our Security team has noticed you have created several different accounts which also violates our terms and conditions3. Because of above reasons, we are unable to open your account or give you access to those wowpoints (which were accumulated by violation)At Next Jump we pride ourselves in being ethical in the way we do business and will not be able to help you in any wayThanks, Monika
Hi Troy,Thanks for reaching out to us and apologies for any inconvenience with your order. I've reviewed your account and your order has been cancelled and refundedA credit of $has been processed to your *** card as of 4/*/at 11:02pmPlease check with your card issuing bank to
verifyIt takes 3-business days for a refund to fully processI apologize for any delay Please let me know if you have questions, and have a great rest of your day!Best, Jarrid
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedThank you for the fast response and immediate action of the next jump in regards to my issueGod Bless!
Sincerely,
*** ***
Hello ***,I wanted to reach out and not only extend my sincerest apologies for any frustrations and inconveniences caused by these multiple orders for the same hotel reservationI also wanted to let you know that we have reached out to the hotel and were able to have of the reservations
cancelled and refunded to your card ending in *** which will reflect within 3-daysThe reservation that remains in tact is itinerary trip number ***Once again, I really do apologize for any troubles caused by thisPlease let me know if there is anything else I can do for you as I am more than happy to help. Kind regards,***
Hi,Thanks for reaching out to us and apologies for any inconvenience with your order. I've reviewed your account and your order has been cancelled and refundedPlease check with your card issuing bank to verify. Please let me know if you have questions, and have a great rest of your
day!Best, Monika
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
1, rebate website cannot limit I buy anything when businesses allow.2, all my order status is OK, the businesses customer service said my order is no problem, otherwise they will cancel my order.3, when order completed, rebate website will receive a rebate, if close my account, all the rebate will be give rebate website take away.4, businesses specified they don't have the ability to request other company closed this campany user's account.5, according to my knowledge, this rebate website has closed many users account when they can get a lot of rebate, and give some absurd reason only, without any evidence.6, they are the dictator, don't listen to anyone to explain when close the account, as I explain later, they don't reply any message.7, I received a rebate from many other businesses in my account, when they close my account after the rebate can't got it.8, all of my orders are real and effective, no purchase, all purchase mail and receive rebate mail I can provide,like the attachment9, if you want to close my account, must give me the business to my rebate payment, rather than by you take away, I want to donate half to Revdex.com.10,and I'll tell more victims to complain the rebate website
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find
that this resolution is satisfactory to me and the matter has been resolved. Nicole/Next Jump confirmed via phone that they would honor the originally listed price by crediting my account the price difference in WOWPoints post-purchase, then allowing me to submit a claim post-purchase to redeem those WOWPoints and have them applied toward the higher purchase price I initially have to pay as a credit back to my credit card
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
CoP:
I am not a reseller , *** also do not think I am I am a reseller, I don't have any problem with my *** account, and all orders are OK, *** will give you money after order delivery,but,you close my account and do not give me money,you are the robber!
***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Hi ***,Thanks for contacting us!After researching the issue, I'm happy to report that we have processed a credit request for your WOWPoints redemptionYou will see this reflected on your credit or debit card statement within 3-business daysHowever, due to your violation of our terms and
conditions we have gone ahead and closed your accountAny previous points earned through this violation is also forfeitIf you feel as though this is a mistake, you can file an appeal by sending an email to ***Please let me know if you have any further questions, and have a great rest of your day!
Hi *** ***, As we discussed previously, your account has been closed due to your violation of *** Terms and Conditions with regards to your consistent re-selling activity on our websiteWe could no longer accept your use of our system for that purpose*** was very clear about closing
your accountBecause your activity was in violation of *** conditions, all your points earned for those purchases are no longer validOur security team has kept track of the multiple accounts you have set up with us in order to use our system to violate these termsWe are not stealing from you but rather preventing you from taking advantage of our merchant partnershipPlease let me know if you have any additional questions or concerns and I will gladly explain it in greater detailUnfortunately, we will not be returning your WOWpoints Best,Jarrid
Hi Chris,Thank you for contacting us and I apologize for the inconvenience with this order.We have been in contact with *** *** regarding this issue with your purchaseIt appears that *** *** updated their tax prices after the purchase was made, which is why the price was higher on your credit
statementWe apologize for this confusionAt the time of your purchase our site hadn't received the price updates to reflect on your checkout, which we have been in contact with *** *** to resolve thisDue to this error we will be refunding the difference of $to the card used to make this purchase. Again, we apologize for the confusion this has caused and if you have any further questions feel free to contact us.Have a great day!Best,Next Jump
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[ understand your points from your endI also have my facts from my end I want to share:You did collect the points from ***/*** on my behalf, and did not give them to me or give them back to ***/***This is like I open a bank account in your company, then I make money and deposit to my bank accountAt the end, you said I did not follow your rule, then you take all my money (I do not think bank can take my money by closing my account). Is that the business model of Next Jump?One representative Jarrid from Next Jump promised to give my points back to my through Revdex.com, but change the words after thatHow could you change it back and forth for your promise?You mentioned my points from ***/*** were earned after you warned me, this is totally not trueI did not use the account at all after you mentioned I violate your terms and conditionsI can provide the order confirmation and the date Tom mentioned you guys want to close my accountThis statement is not true tooIf you believe I violate your terms and conditions, you can close my accountThis is acceptableBut you cannot take what I earned from other merchant and put into your own pocket, this is my point.]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
I finally received the $creditThank you
Sincerely,
*** ***
Hi ***, We closed your account because you where shipping to an address that was flagged in our systemThis is the initial address which we were asked specifically by *** to stop accepting orders for due to your violation of their terms and conditions regarding reselling We have
closed your account because reselling also violates our terms and conditionsPlease feel free to contact me at *** for any further clarification Best,Jarrid
Hello Again, The points you received are a piece of the commission that we earned from directing your purchase to *** this commission can only be earned if the purchase was within ours and *** T&CWe have several addresses in our database that are consistently used by reseller'sYour *** purchases has shipped repeatedly to a flagged addressThis address was discovered by *** team and they have flagged your use of their site as a direct violation of their terms and conditionsYour reselling activity is also in direct violation of our terms and conditions, so we reserve the right to close your account as well as not give you access to points you earned under violation of our terms and conditions. Best,Jarrid
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I will believe it when I see the creditI have been told this before
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
** ***, I have gathered several facts and evidence and to get everyone on same page, they are listed below 1. Till date you have accumulated more than 20,000,wowpoints, out of which burned 18,704,of thoseThese points have been accumulated for purpose of reselling across several merchants, which violates our terms and conditions as well as our merchant partners 2. Our Security team has noticed you have created several different accounts which also violates our terms and conditions3. Because of above reasons, we are unable to open your account or give you access to those wowpoints (which were accumulated by violation)At Next Jump we pride ourselves in being ethical in the way we do business and will not be able to help you in any wayThanks, Monika
Hi Troy,Thanks for reaching out to us and apologies for any inconvenience with your order. I've reviewed your account and your order has been cancelled and refundedA credit of $has been processed to your *** card as of 4/*/at 11:02pmPlease check with your card issuing bank to
verifyIt takes 3-business days for a refund to fully processI apologize for any delay Please let me know if you have questions, and have a great rest of your day!Best, Jarrid
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedThank you for the fast response and immediate action of the next jump in regards to my issueGod Bless!
Sincerely,
*** ***
The customer's credit was in a pending mode, but it has since been released and will be applied to her credit card in 3-business days
Hello ***,I wanted to reach out and not only extend my sincerest apologies for any frustrations and inconveniences caused by these multiple orders for the same hotel reservationI also wanted to let you know that we have reached out to the hotel and were able to have of the reservations
cancelled and refunded to your card ending in *** which will reflect within 3-daysThe reservation that remains in tact is itinerary trip number ***Once again, I really do apologize for any troubles caused by thisPlease let me know if there is anything else I can do for you as I am more than happy to help. Kind regards,***
Hi,Thanks for reaching out to us and apologies for any inconvenience with your order. I've reviewed your account and your order has been cancelled and refundedPlease check with your card issuing bank to verify. Please let me know if you have questions, and have a great rest of your
day!Best, Monika
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
1, rebate website cannot limit I buy anything when businesses allow.2, all my order status is OK, the businesses customer service said my order is no problem, otherwise they will cancel my order.3, when order completed, rebate website will receive a rebate, if close my account, all the rebate will be give rebate website take away.4, businesses specified they don't have the ability to request other company closed this campany user's account.5, according to my knowledge, this rebate website has closed many users account when they can get a lot of rebate, and give some absurd reason only, without any evidence.6, they are the dictator, don't listen to anyone to explain when close the account, as I explain later, they don't reply any message.7, I received a rebate from many other businesses in my account, when they close my account after the rebate can't got it.8, all of my orders are real and effective, no purchase, all purchase mail and receive rebate mail I can provide,like the attachment9, if you want to close my account, must give me the business to my rebate payment, rather than by you take away, I want to donate half to Revdex.com.10,and I'll tell more victims to complain the rebate website
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find
that this resolution is satisfactory to me and the matter has been resolved. Nicole/Next Jump confirmed via phone that they would honor the originally listed price by crediting my account the price difference in WOWPoints post-purchase, then allowing me to submit a claim post-purchase to redeem those WOWPoints and have them applied toward the higher purchase price I initially have to pay as a credit back to my credit card
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
CoP:
I am not a reseller , *** also do not think I am I am a reseller, I don't have any problem with my *** account, and all orders are OK, *** will give you money after order delivery,but,you close my account and do not give me money,you are the robber!
***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Hi ***,Thanks for contacting us!After researching the issue, I'm happy to report that we have processed a credit request for your WOWPoints redemptionYou will see this reflected on your credit or debit card statement within 3-business daysHowever, due to your violation of our terms and
conditions we have gone ahead and closed your accountAny previous points earned through this violation is also forfeitIf you feel as though this is a mistake, you can file an appeal by sending an email to ***Please let me know if you have any further questions, and have a great rest of your day!
Hi *** ***, As we discussed previously, your account has been closed due to your violation of *** Terms and Conditions with regards to your consistent re-selling activity on our websiteWe could no longer accept your use of our system for that purpose*** was very clear about closing
your accountBecause your activity was in violation of *** conditions, all your points earned for those purchases are no longer validOur security team has kept track of the multiple accounts you have set up with us in order to use our system to violate these termsWe are not stealing from you but rather preventing you from taking advantage of our merchant partnershipPlease let me know if you have any additional questions or concerns and I will gladly explain it in greater detailUnfortunately, we will not be returning your WOWpoints Best,Jarrid
Hi Chris,Thank you for contacting us and I apologize for the inconvenience with this order.We have been in contact with *** *** regarding this issue with your purchaseIt appears that *** *** updated their tax prices after the purchase was made, which is why the price was higher on your credit
statementWe apologize for this confusionAt the time of your purchase our site hadn't received the price updates to reflect on your checkout, which we have been in contact with *** *** to resolve thisDue to this error we will be refunding the difference of $to the card used to make this purchase. Again, we apologize for the confusion this has caused and if you have any further questions feel free to contact us.Have a great day!Best,Next Jump
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[ understand your points from your endI also have my facts from my end I want to share:You did collect the points from ***/*** on my behalf, and did not give them to me or give them back to ***/***This is like I open a bank account in your company, then I make money and deposit to my bank accountAt the end, you said I did not follow your rule, then you take all my money (I do not think bank can take my money by closing my account). Is that the business model of Next Jump?One representative Jarrid from Next Jump promised to give my points back to my through Revdex.com, but change the words after thatHow could you change it back and forth for your promise?You mentioned my points from ***/*** were earned after you warned me, this is totally not trueI did not use the account at all after you mentioned I violate your terms and conditionsI can provide the order confirmation and the date Tom mentioned you guys want to close my accountThis statement is not true tooIf you believe I violate your terms and conditions, you can close my accountThis is acceptableBut you cannot take what I earned from other merchant and put into your own pocket, this is my point.]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:At this time, my complaint, ID *** regarding Next Jump, Inchas been resolved
Sincerely,*** *** ***