Hi MrHodges, I am so sorry your ticket failed to be resolvedI can personally process your missing creditIt looks like we are missing an order number from the merchant to process this redemptionIs there any way you can send me the receipt for this purchase so I can process your
WoWpoints on my side? Please send it to [email protected] and I will get on it right away. Best,Jarrid
Hi ***, This Jarrid againI have reached out to you via email about the next steps that need to be taken in order to get your discountI apologize for any inconvenience. Best,Jarrid
Please see attachedNext Jump has thoroughly reviewed the documentsAs per the policies listed on our site, wowpoints are granted based on the subtotal of the transaction madeThe wowpoints must be commensurate with the subtotalWowpoints can be retracted if the item is returned, or if there is
a discrepancy with the payment Unfortunately, we cannot issue $of wowpoints on an order of $1,The offer is 30X the wowpoints (36,wowpoints)84,wowpoints would be 70X the wowpointsWe issue wowpoints based on the subtotal that was paidBecause the payment was adjusted, we adjusted the earn in accordance with the listed offer
Hello! I would love to help you set up your accountCan you please provide me with your First and Last name as well as the email used for the account so I can find you on our side. Best,Jarrid
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
as I have said, when I shopped on lenovo's corporateperks internal shop MEMBER COMPUTER STOREBETA, I couldn't check out at that time( not on lenovo's official website), I contacted your team and got the reply that corporateperks disabled my checking out functionWhat I would like to say is, your team DID NOT indicate me that I could not shop on lenovo's official website to earn wowpointsI have never got the indication that MEMBER COMPUTER STOREBETA is the same thing with lenovo's official website.Thus, I could NOT agree with what you emailed meI strongly request that corporateperks unlock my account so that I could redeem my pointsThen whatever you do with my account, I have no opinion
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The order was never completed but they processed my credit card then took over days to process a refund They quickly removed points yet lagged for many days to process a credit Their premise to change an authorized hold on credit card to what constitutes a free use of money for over a week was not answered Want to understand what their authority was to charge my card, use the float and diminish my credit availability
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Hi ***,As we mentioned when you wrote in to the customer service team, In order to help you better and faster, I need a copy of your receipt for this purchaseThis will allow me to match it to the merchant’s offer to make sure you earn the right amount of pointsCould you please send me an
itemized copy of your receipt by attaching it as a PDF? I see that your claim has a receipt attached but it is in PNG format and as per security reasons, we can only accept receipts in PDF format.If you need help saving the receipt as a PDF you can do this within Google ChromeClick "Print" then click "Change Printer" and from the printer list select "Save as PDF" and finally click "Save"Please do not crop your receipt as we need the entire document to process this order.The missing order has not been processed since we do not have a receipt. thanks,Monika
Hi MrHodges, I am so sorry your ticket failed to be resolvedI can personally process your missing creditIt looks like we are missing an order number from the merchant to process this redemptionIs there any way you can send me the receipt for this purchase so I can process your
WoWpoints on my side? Please send it to [email protected] and I will get on it right away. Best,Jarrid
Hi ***, This Jarrid againI have reached out to you via email about the next steps that need to be taken in order to get your discountI apologize for any inconvenience. Best,Jarrid
Please see attachedNext Jump has thoroughly reviewed the documentsAs per the policies listed on our site, wowpoints are granted based on the subtotal of the transaction madeThe wowpoints must be commensurate with the subtotalWowpoints can be retracted if the item is returned, or if there is
a discrepancy with the payment Unfortunately, we cannot issue $of wowpoints on an order of $1,The offer is 30X the wowpoints (36,wowpoints)84,wowpoints would be 70X the wowpointsWe issue wowpoints based on the subtotal that was paidBecause the payment was adjusted, we adjusted the earn in accordance with the listed offer
Hello! I would love to help you set up your accountCan you please provide me with your First and Last name as well as the email used for the account so I can find you on our side. Best,Jarrid
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
as I have said, when I shopped on lenovo's corporateperks internal shop MEMBER COMPUTER STOREBETA, I couldn't check out at that time( not on lenovo's official website), I contacted your team and got the reply that corporateperks disabled my checking out functionWhat I would like to say is, your team DID NOT indicate me that I could not shop on lenovo's official website to earn wowpointsI have never got the indication that MEMBER COMPUTER STOREBETA is the same thing with lenovo's official website.Thus, I could NOT agree with what you emailed meI strongly request that corporateperks unlock my account so that I could redeem my pointsThen whatever you do with my account, I have no opinion
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The order was never completed but they processed my credit card then took over days to process a refund They quickly removed points yet lagged for many days to process a credit Their premise to change an authorized hold on credit card to what constitutes a free use of money for over a week was not answered Want to understand what their authority was to charge my card, use the float and diminish my credit availability
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Hi ***,As we mentioned when you wrote in to the customer service team, In order to help you better and faster, I need a copy of your receipt for this purchaseThis will allow me to match it to the merchant’s offer to make sure you earn the right amount of pointsCould you please send me an
itemized copy of your receipt by attaching it as a PDF? I see that your claim has a receipt attached but it is in PNG format and as per security reasons, we can only accept receipts in PDF format.If you need help saving the receipt as a PDF you can do this within Google ChromeClick "Print" then click "Change Printer" and from the printer list select "Save as PDF" and finally click "Save"Please do not crop your receipt as we need the entire document to process this order.The missing order has not been processed since we do not have a receipt. thanks,Monika