Viking Magazine Service Inc

Dear Ms***,Viking Magazine Service, Inc has received and reviewed the complaint filed by *** *** on behalf of her husband, *** We are pleased to report that we have spoken with Ms*** and reached a mutually agreeable resolution Therefore, we now consider this
matter closed and we thank the Revdex.com for its assistance Thank you.Sincerely,Viking Magazine Service, Inc

Dear Ms***,Viking Magazine Service Inchas received and reviewed the complaint filed by Ms*** *** We are pleased to report that we have spoken with Ms*** and successfully achieved a mutually agreeable resolution to her complaint Therefore, we now consider this
matter resolved, but we remain available to answer any questions that you may have Thank you.Sincerely,Viking Magazine Service Inc

Initial Business Response /* (1000, 5, 2015/07/16) */
Dear Ms***,
Viking Magazine Service, Inchas received and reviewed the complaint filed by Ms*** ***We are pleased to report that we have successfully resolved this matter directly with Ms***We thank Ms*** for
speaking with us and we also thank the Revdex.com for its assistanceThank you
Sincerely,
Viking Magazine Service, Inc

Initial Business Response /* (1000, 5, 2015/09/25) */
Dear Ms***,
Viking Magazine Service has received and reviewed the complaint filed by Mr***We are pleased to report that we have spoken with Mr*** and resolved this matter to his satisfactionAccordingly, we now
consider this matter closed and welcome any questions that you may haveThank you
Sincerely,
Viking Magazine Service

Initial Business Response /* (1000, 5, 2015/12/11) */
Dear Ms***
Viking Magazine Service has received and reviewed the complaint filed by Ms*** ***We are pleased to report that we have successfully resolved this matter directly with Ms***We thank Ms*** for speaking with
us, and we also thank the Revdex.com for its assistanceThank you
Sincerely,
Viking Magazine Service

To Whom it May ConcernWe discussed MR ***'s concerns in regards to his order and have eliminated any more payments on account and placed his phone number on our internal do-not-call list. Mr *** was happy with said resolution. Sincerely Viking Magazine

To Whom it May ConcernWe have attempted to reach Mr *** in regards to account and have not been able to speak with him so far.We have cancelled order, eliminating any more payments on the order. We contacted all the publishers and they do show delivery to that address, therefore, we will not
be able to refund any payments, but have eliminated any more billing. The customer will receive magazines on order per we have already paid for them, but will not be charged. Sincerely Viking Magazine Service

Dear Ms***,Viking Magazine Service Inchas received and reviewed the complaint filed by *** *** We have made multiple attempts to contact Ms*** to resolve this matter to her satisfaction Unfortunately, all of our attempts have gone unanswered and all messages have not
been returned Therefore, we welcome Ms*** to contact us at her convenience and we will gladly assist her Thank you and please contact us with any questions.Respectfully,Viking Magazine Service Inc

Initial Business Response /* (1000, 5, 2016/02/18) */
Dear Ms***
Viking Magazine Service, Inchas received and reviewed the complaint filed by *** ***We are pleased to report that we have contacted Ms*** and resolved this matter to her satisfactionTherefore, we now
consider this matter closed, but remain available to answer any questions that you may haveThank you
Viking Magazine Service, Inc
Initial Consumer Rebuttal /* (2000, 7, 2016/02/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I do accept the response in closing my case with viking magazineThank you for all your help in resolving this issue

Initial Business Response /* (1000, 5, 2015/07/03) */
Dear Ms***,
Viking Magazine Service has received and reviewed the complaint filed by Ms***In an attempt to promptly resolve this matter to Ms***'s satisfaction, we have made multiple calls to the phone number
that she providedUnfortunately, all such calls have gone unanswered, and all messages left have not been returnedTherefore, we welcome Ms*** to contact us at her convenience and we will happily assist herThank you
Sincerely,
Viking Magazine Service
Initial Consumer Rebuttal /* (3000, 7, 2015/07/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have received no phone calls or messages from Viking magazine since submitting this complaintI called them asking to cancel my contract due to the issues noted in the original complaint, was told I would receive a call back and have heard nothing sinceI just want them to cancel my contract due to their failure to fulfill their end of it, there is no other resulotion I will accept, especially since they have NOT made any effort to contact me as they have stated
Final Business Response /* (4000, 9, 2015/07/16) */
Dear Ms***,
Viking Magazine Service has provided Ms*** with her desired resolutionAccordingly, we now consider the matter resolvedThank you
Viking Magazine Service, Inc

I am rejecting
this response because:
I am not fully rejecting the response I read here and the call that woke me up this morning from Minnesota Viking Magazine service since I am not fully certain of this non-payment comment. I have a hold on my credit card company for a February charge, dated 3/7/and I requesting a hold for a mid-march charge on the same cardThe credit card staff has the provisional hold on this charge, though the credit company is awaiting my mailed in hold request by hand, which goes in to that credit card company this week. Now, the credit card company needs to know that their two charges, Feb, March ,.....and now I and the credit company ponder April also....as cancelled , not to pay, which they will not do ,,,,,but I seem to sense the charge needs reversed fully for the credit card company to cancel the charges? Help......The Viking person this morning only woke me up EDT because I slept in because of late hours working. This call was "nice" and the caller mentioned that our phone would be placed on no further calls....yet, if we need to say something to this company about, for example, an April charge , or an issue by my major credit card company....can I? will we receive the nasty call...? At my age about the only employment I can receive is sales associate. I work part-time for a Major discount company, and as I check out folks, I have heard comments about Viking...I keep my pose and my thoughts quite....as I should as an employee for the company....but Viking would be surprised the folk we associates "know." I am not using this comment as a threat....more as an awareness that this issue needs to close soon and poised. Some of our customers work for some of the magazine companies that write the magazines ,etc. Thank-you for your time....our pastor is from Minnesota and I attended college up that way....I respect Minnesota

Dear Ms***,Viking Magazine Service, Inchas received and reviewed the complaint filed by Mr*** *** We are pleased to report that we spoke with Mr*** on August 24, and resolved this matter to his satisfaction Therefore, we now consider this matter
closed, but we welcome any questions that you may have and thank the Revdex.com for its assistance Thank you.Sincerely,Viking Magazine Service, Inc

To Whom it May ConcernWe spoke with Ms *** regarding her account today. She is happy with resolution of eliminating any more payments on order. We also placed her on our internal do not call list. Sincerely Viking Magazine Service

Dear Ms***,Viking Magazine Service, Inchas received and reviewed the complaint filed by Ms*** *** We have spoken with Ms*** and worked out a reasonable resolution to this matter Therefore, we now consider this matter closed, but we remain available to answer any
questions that you may have Thank you.Sincerely,Viking Magazine Service, Inc

Initial Business Response /* (1000, 5, 2015/12/17) */
Dear Ms***,
Viking Magazine Service previously responded to a duplicate complaint filed by Mr*** ***As we have resolved this matter with Mr***, we respectfully request that only one of Mr***'s two submissions
(both filed on December 7, 2015) be included on Viking Magazine Service's Revdex.com profileThank you and please contact us with any questions
Sincerely,
Viking Magazine Service
Initial Consumer Rebuttal /* (2000, 7, 2015/12/30) */
The customer indicated that he/she accepted the business response

Initial Business Response /* (1000, 5, 2015/08/28) */
Dear Ms***
Viking Magazine Service (Viking) has received and reviewed the complaint filed by *** *** ***Please note that Mr*** is not a Viking customer, nor has Viking sent anything to Mr*** via email or regular mail
Rather, Viking made one call to Mr*** on August 17, 2015, pursuant to his consentAccordingly, we strongly deny the allegations cited in Mr***'s complaint, but to avoid any future issues Viking has added Mr***'s phone number to its internal do-not-call listViking now considers this matter closed and thanks the Revdex.com for its assistance
Sincerely,
Viking Magazine Service

Final Consumer Response /* (2000, 6, 2016/03/04) */
Viking Magazine Service and I have resolved this issueThe company has agreed to cancel the subscription and no money is dueA written letter will be sent to my residence detailing the agreement

Initial Business Response /* (1000, 5, 2016/02/26) */
Dear Ms***,
Viking Magazine Service has received and reviewed the complaint filed by *** ***We are pleased to report that we have successfully resolved this matter directly with Ms***In closing, we thank the Revdex.com for its
assistance and welcome any questions that you may haveThank you
Respectfully,
Viking Magazine Service
Initial Consumer Rebuttal /* (2000, 7, 2016/02/26) */
(The consumer indicated he/she ACCEPTED the response from the business.)
A resolution was made by closing the accountI'm completely satisfied with this resolution

Initial Business Response /* (1000, 5, 2016/02/26) */
Dear Ms. [redacted]
Viking Magazine Service has received and reviewed the complaint filed by Mr. [redacted]. We are pleased to report that we have successfully resolved this matter directly with Mr. [redacted]. In closing, we thank the Revdex.com for its...

assistance and welcome any questions that you may have. Thank you.
Respectfully,
Viking Magazine Service
Initial Consumer Rebuttal /* (2000, 7, 2016/03/07) */
The consumer indicated that he/she ACCEPTED the business response.

Dear Ms. [redacted],Viking Magazine Service, Inc. has received and reviewed the complaint filed by Mr. [redacted].  Unfortunately, our attempts to contact Mr. [redacted] have proven unsuccessful.  Regardless, we have delivered his desired resolution, and can confirm that he has not been charged...

by our company.  We thank the Revdex.com for its assistance with this matter and we remain available to answer any questions that you may have.  Thank you.Sincerely,Viking Magazine Service, Inc.