Viking Magazine Service Inc

Initial Business Response /* (1000, 5, 2016/03/04) */
Dear Ms. [redacted]
Viking Magazine Service has received and reviewed the complaint filed by Mrs. [redacted]. We are pleased to report that we have spoken with Mrs. [redacted] and achieved a mutually agreeable resolution to this matter. Therefore,...

we now consider this matter closed and thank the Revdex.com for its assistance.
Thank you.
Viking Magazine Service, Inc.
Initial Consumer Rebuttal /* (2000, 7, 2016/03/17) */
The consumer indicated that he/she ACCEPTED the business response.

Initial Business Response /* (1000, 5, 2016/02/05) */
Dear Ms. [redacted]
Viking Magazine Service, Inc. (VMS) has received and reviewed the complaint filed by [redacted]. While Mr. [redacted] did place and order with VMS on December 23, 2015, he is incorrectly associating VMS with these other...

companies referenced in his complaint. We have tried to contact Mr. [redacted] to address this confusion, but all calls have gone unanswered. Accordingly, we welcome Mr. [redacted] to contact VMS at his convenience, but we deny debiting any payments from his account after his VMS account was cancelled, and we are not affiliated with these other companies. Thank you.
Viking Magazine Service, Inc.

Initial Business Response /* (1000, 5, 2015/10/30) */
Dear Ms. Keate,
Viking Magazine Service (VMS) has received and reviewed the complaint filed by [redacted]. We have made multiple attempts to contact Ms. [redacted], but our calls have gone unanswered. VMS denies any wrongdoing in its...

dealings with Ms. [redacted], but we nonetheless have agreed to deliver her desired resolution. We now consider this matter closed and thank the Revdex.com for its assistance.
Sincerely,
Viking Magazine Service
Initial Consumer Rebuttal /* (2000, 7, 2015/11/09) */
The Consumer Indicated that she accepted the business response.

Initial Business Response /* (1000, 5, 2015/08/28) */
Dear Ms. [redacted]
Viking Magazine Service has received and reviewed the complaint filed by Mrs. [redacted]. We are pleased to report that we have spoken with Mrs. [redacted] and resolved this matter to her satisfaction. We thank Mrs....

[redacted] for explaining her concerns and we also thank the Revdex.com for its assistance. Thank you.
Sincerely,
Viking Magazine Service
Initial Consumer Rebuttal /* (2000, 7, 2015/08/31) */

Dear Ms. [redacted],Viking Magazine Service, Inc. has received and reviewed the complaint filed by Mr. [redacted].  We are pleased to report that we have spoken with Mr. [redacted] and successfully resolved this matter to his satisfaction.  We previously attempted to respond to this...

complaint, but were unable to access the Revdex.com complaint portal due to the Revdex.com's system update.  Therefore, we would appreciate if this response is accepted as timely.  Thank you and please let us know if you have any questions.Sincerely,Viking Magazine Service, Inc.

Initial Business Response /* (1000, 5, 2016/01/07) */
Dear Ms. [redacted]
Viking Magazine Service, Inc. has received and reviewed the complaint filed by [redacted]. We are very sorry to hear about Ms. [redacted]' situation and are pleased to report that we have resolved this matter in a manner...

that will assist Ms. [redacted] during this challenging time for her. Thank you for this opportunity to help our customer and please contact us with any questions.
Sincerely,
Viking Magazine Service, Inc.
Initial Consumer Rebuttal /* (2000, 7, 2016/01/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I receive a call from the account manager who actually canceled my account and I do not have to pay anymore money on the account. I wish the representative I spoke to before was this helpful. Viking need to retrained their employees. I understand that they are doing their job but the way they are getting into their customer's personal business is not correct. Overall I am happy with the outcome.

Dear Ms. [redacted],Viking Magazine Service Inc. has received and reviewed the complaint filed by Mr. [redacted].  We have made several attempts to contact Mr. [redacted] to resolve this matter, including voicemail messages and leaving a message with a family member.  Unfortunately, we have...

not received a return call from Mr. [redacted] to address his specific concerns.  Accordingly, we have placed his account in a hold status and will gladly assist him when he has time to return our messages.  Thank you and we look forward to resolving this matter to Mr. [redacted]' satisfaction.  Thank you.Sincerely,Viking Magazine Service Inc.

Initial Business Response /* (1000, 5, 2015/12/09) */
12/9/2015
CALLED CELL# ---- RESOLVED W ELIMINATING ANYMORE PMTS ON ORDER AND DNC
Initial Consumer Rebuttal /* (2000, 7, 2015/12/09) */
Per phone call with the consumer this case has been resolved by the cancellation of the magazine...

account.

Dear Ms. [redacted],Viking Magazine Service, Inc. has received and reviewed the complaint filed by Ms. [redacted].  We are pleased to report that we have spoken with Ms. [redacted] and resolved this matter to her satisfaction.  Therefore, we now consider this matter closed, but we remain...

available to answer any questions that you may have.  Thank you.Sincerely,Viking Magazine Service, Inc.

Initial Business Response /* (1000, 5, 2015/11/20) */
Dear Ms. Keate,
Viking Magazine Service, Inc. has received and reviewed the complaint filed by Mrs. [redacted]. After speaking with Mrs. [redacted], we are pleased to inform the Revdex.com that we have reached a mutually agreeable resolution to...

this matter. Therefore, we thank the Revdex.com for its assistance and welcome any questions that you may have. Thank you.
Sincerely,
Viking Magazine Service, Inc.
Initial Consumer Rebuttal /* (2000, 7, 2015/12/03) */
Consumer indicated that he/she accepted the business response.

Initial Business Response /* (1000, 5, 2015/08/20) */
Dear Ms. [redacted]
Viking Magazine Service (Viking) has received and reviewed the complaint filed on behalf of [redacted]. As a result of this information, Viking has cancelled Mr. [redacted]'s order and all related financial obligations. We...

appreciate the Revdex.com's assistance with this matter and welcome any questions that Mr. [redacted]'s representatives may have. Thank you.
Sincerely,
Viking Magazine Service

Initial Business Response /* (1000, 5, 2015/06/18) */
Dear Ms. [redacted],
Viking Magazine Service has received and reviewed the complaint filed by Mrs. [redacted]. After careful consideration we have agreed to provide Mrs. [redacted] with her desired resolution. We attempted to contact Mrs. [redacted] with...

this information, but were unable to connect with her. Accordingly, please inform Mrs. [redacted] that she can contact us if she has any additional questions. Thank you.
Sincerely,
Viking Magazine Service

Initial Business Response /* (1000, 5, 2016/03/15) */
Dear Ms. [redacted],
Viking Magazine Service Inc. has received and reviewed the complaint filed by Ms. [redacted]. We are pleased to report that we have spoken with Ms. [redacted] and resolved this matter to her satisfaction. Therefore, we now...

consider this matter closed and welcome any questions that you may have. Thank you.
Sincerely,
Viking Magazine Service Inc.

Dear Ms. [redacted],Viking Magazine Service, Inc. is in receipt of the complaint filed by Mr. [redacted].  We have contacted Mr. [redacted] and resolved this matter to his satisfaction.  Therefore, we now consider this matter closed, but we remain available to answer any questions that you may...

have.  Thank you.Sincerely,Viking Magazine Service, Inc.

Dear Ms. [redacted],Viking Magazine Service, Inc. has received and reviewed the complaint filed by Mr. [redacted].  We are pleased to report that we have spoken with Mr. [redacted] and resolved this matter in a mutually agreeable manner on December 16, 2016.  Therefore, we now consider this...

matter closed, but we remain available to answer any additional questions that you may have.  Thank you and Happy Holidays!Sincerely,Viking Magazine Service, Inc.

Initial Business Response /* (1000, 5, 2015/12/01) */
Dear Ms. [redacted],
Viking Magazine Service has received and reviewed the complaint filed by[redacted]. We are pleased to inform the Revdex.com that we have successfully resolved this matter directly with our customer. We thank the Revdex.com for helping...

in the resolution process and remain available to answer questions. Thank you.
Sincerely,
Viking Magazine Service
Initial Consumer Rebuttal /* (2000, 7, 2015/12/11) */
Customer indicated that he/she accepted the business response.

Initial Business Response /* (1000, 5, 2015/08/12) */
Dear Ms. Keate,
Viking Magazine Service has received and reviewed the complaint filed by Mr. [redacted]. We are pleased to report that we have successfully resolved this matter to Mr. [redacted]'s satisfaction. Accordingly, we now consider...

this matter closed and thank the Revdex.com for its assistance. Thank you.
Respectfully,
Viking Magazine Service

Initial Business Response /* (1000, 5, 2016/02/26) */
Dear Ms. [redacted]
Viking Magazine Service has received and reviewed the complaint filed by Mr. [redacted]. We are pleased to report that we have successfully resolved this matter directly with Mr. Mansfield. In closing, we thank the...

Revdex.com for its assistance and welcome any questions that you may have. Thank you.
Respectfully,
Viking Magazine Service
Initial Consumer Rebuttal /* (2000, 7, 2016/03/07) */
The consumer indicated that he/she ACCEPTED the business response.

Dear Ms. [redacted],Viking Magazine Service Inc. has received and reviewed the complaint submitted by Mr. [redacted].  We are pleased to report that we have resolved this matter with Mr. [redacted] and now consider this matter closed.  We thank the Revdex.com for its assistance and welcome...

any questions that you may have.  Thank you.Sincerely,Viking Magazine Service Inc.

Dear Ms. [redacted],Viking Magazine Service, Inc. has received and reviewed the complaint filed by Ms. [redacted].  We have spoken with Ms. [redacted] and worked out a reasonable resolution to this matter.  Therefore, we now consider this matter closed, but we remain available to answer any...

questions that you may have.  Thank you.Sincerely,Viking Magazine Service, Inc.