Viking Magazine Service Inc

Initial Business Response /* (1000, 5, 2015/11/06) */
Dear Ms. Keate,
Viking Magazine Service (VMS) has received and reviewed the complaint filed by Mrs. [redacted]. While VMS would have preferred to address this confusion directly with our customer, we will respect Mrs. [redacted]'s wishes...

and not contact her in the future. Additionally, while we believe we have resolved this matter in accordance with Mrs. [redacted]'s wishes, we welcome her to contact us with any questions that she may have. Thank you.
Sincerely,
Viking Magazine Service, Inc.
Initial Consumer Rebuttal /* (2000, 7, 2015/11/16) */
Customer indicated that he/she accepted the business response

Initial Business Response /* (1000, 5, 2015/06/30) */
Dear Ms. [redacted],
Viking Magazine Service, Inc. is in receipt of the complaint filed by Ms. [redacted]. We are very sorry to hear about Ms. [redacted]' situation and would like to help her. In an attempt to assist her, we have called her...

multiple times to provide her with her desired resolution. Unfortunately, all such calls have gone unanswered and all messages unreturned. Therefore, we welcome Ms. [redacted] to contact us at her convenience and we will gladly assist her. Thank you.
Sincerely,
Viking Magazine Service, Inc.
Initial Consumer Rebuttal /* (3000, 7, 2015/07/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I want no further contact from them. I have already paid a lot of money. For magazines I would neve have ordered if I was not under mental stress and abusing my meds. I don't answer my phone or return there calls bc I have limited mintues on my phone and I need those for possible jobs. They can stop sending magazines.
Final Business Response /* (4000, 9, 2015/07/16) */
Dear Ms. [redacted],
Viking Magazine Service Inc. is sorry to hear about Ms. [redacted]' unfortunate situation. While we deny any wrongdoing in our brief dealings with Ms. [redacted], we nonetheless wish to help her out and have provided her with her desired resolution. We now consider this matter resolved and wish Ms. [redacted] the very best. Thank you.
Sincerely,
Viking Magazine Service, Inc.

Final Consumer Response /* (2000, 6, 2015/11/02) */
the company got back to me today october 30, 2015 and they agreed to cancel membership also not additional monthly billing. I am satisfied with their response to this complaint.

Initial Business Response /* (1000, 5, 2015/11/18) */
Dear Ms. Keate,
Viking Magazine Service, Inc. has received and reviewed the complaint filed by Ms. [redacted]. While we deny any wrongdoing in our brief dealings with Ms. [redacted], we nonetheless do not want to perpetuate her financial...

misfortune. Therefore, we hereby agree to provide Ms. [redacted] with her desired resolution. Accordingly, we now consider this matter closed. Thank you.
Viking Magazine Service, Inc.
Initial Consumer Rebuttal /* (2000, 7, 2015/12/02) */
The customer indicated that he/she accepted the business response.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, as long as Viking Magazine holds up their side of the agreement! Thanks,[redacted]

To Whom it May ConcernWe discussed Ms [redacted]'s order and concerns, and have eliminated any more payments on order and placed her phone number on our internal do-not-list. Customer was happy with said resolution.   Sincerely  Viking Magazine Service

Initial Business Response /* (1000, 5, 2016/03/15) */
Dear Ms. [redacted],
Viking Magazine Service Inc has received and reviewed the complaint filed by Mr. [redacted]. We are pleased to report that we have provided Mr. [redacted] with his desired resolution and now consider this matter closed. Also,...

written confirmation of said resolution has been mailed to Mr. [redacted]. Thank you for your assistance and please contact us with any questions.
Sincerely,
Viking Magazine Service Inc.

Initial Business Response /* (1000, 5, 2015/11/20) */
Dear Ms. Keate,
Viking Magazine Service, Inc. has received and reviewed the complaint filed by [redacted]. After speaking with Ms. [redacted], we are pleased to inform the Revdex.com that we have successfully achieved a mutually agreeable...

resolution to this matter. We thank the Revdex.com for its assistance and welcome any questions that you may have. Thank you.
Sincerely,
Viking Magazine Service, Inc.
Initial Consumer Rebuttal /* (2000, 7, 2015/12/03) */
The consumer indicated that he/she accepted the business response

Dear Ms. [redacted],Viking Magazine Service Inc. has received and reviewed the complaint filed by Ms. [redacted].  We are pleased to report that we have spoken with Ms. [redacted] and were able to reach a mutually agreeable resolution to this matter.  Therefore, we now consider...

this matter resolved, but we remain available to answer any questions that you may have.  Thank you.Sincerely,Viking Magazine Service Inc.

Dear Ms. [redacted],Viking Magazine Service, Inc. has received and reviewed the complaint filed by Ms. [redacted].  We are pleased to report that we have spoken with Ms. [redacted] and resolved this matter to her satisfaction.  Therefore, we now consider this matter closed, but we remain...

available to answer any questions that you may have.  Thank you.Sincerely,Viking Magazine Service, Inc.

Final Consumer Response /* (2000, 5, 2016/03/04) */
Per email from the consumer: "Just and FYI viking magazine called me up the problem has been resolved and thanks for your help "

Dear Ms. [redacted],Viking Magazine Service has received and reviewed the complaint filed by [redacted].  We are pleased to report that we have spoken with Mr. [redacted] and resolved this matter in a mutually agreeable manner.  Therefore, we now consider this matter closed, but we remain...

available to answer any questions that you may have.  Thank you.Sincerely,Viking Magazine Service

Dear Ms. [redacted],Viking Magazine Service Inc has received and reviewed the complaint filed by [redacted].  We are pleased to report that we have delivered Mr. [redacted]'s desired resolution and have informed him of this decision.  Therefore, we now consider this matter closed, but we remain...

available to answer any questions that you may have.  Thank you.Sincerely,Viking Magazine Service Inc

Initial Business Response /* (1000, 10, 2015/08/06) */
Dear Ms. Keate,
Viking Magazine Service has received and reviewed the complaint tendered by Ms. [redacted]. We are pleased to report that we have successfully resolved this matter directly with Ms. [redacted]. We thank Ms. [redacted] for explaining her...

concerns, and we also thank the Revdex.com for its assistance with this resolution. Thank you and please feel free to contact Viking Magazine Service with any questions.
Sincerely,
Viking Magazine Service
Initial Consumer Rebuttal /* (3000, 12, 2015/08/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
the manager at the Viking magazine co.call me and told me that she will call all the magazine company and tell them stop sending the magazines.they said that in 2014 and here it is 2015 and the magazines still keep coming.all I know I want the magazines to stop coming.
Final Business Response /* (4000, 16, 2015/08/20) */
Dear Ms. Keate,
Viking Magazine Service has received and reviewed Ms. [redacted]'s most recent submission. We are sorry that Ms. [redacted] does not agree with our previously provided response, but we hereby confirm that we have provided her desired resolution. Said resolution may take up to eight weeks to be processed by the publishers, so we welcome Ms. [redacted] to contact us with any other concerns. Thank you.
Sincerely,
Viking Magazine Service, Inc.

Initial Business Response /* (1000, 5, 2016/01/22) */
Dear Ms. [redacted]
Viking Magazine Service, Inc. has received and reviewed the complaint filed by Ms. [redacted]. We are pleased to report that we have spoken with Ms. [redacted] and resolved this matter to her satisfaction. Therefore, we now...

consider this matter closed, but remain available to answer any questions that you may have. Thank you.
Sincerely,
Viking Magazine Service, Inc.
Initial Consumer Rebuttal /* (2000, 7, 2016/01/29) */
The customer indicated that he/she ACCEPTED the business response.

Dear Ms. [redacted],Viking Magazine Service Inc. has received and reviewed the complaint filed by Mr. [redacted].  We are pleased to report that we have discussed this matter with Mr. [redacted] and have reached a mutually agreeable resolution.  Therefore, we now consider this matter closed,...

but we remain available to answer any questions that you may have.  Thank you.Sincerely,Viking Magazine Service Inc.

Initial Business Response /* (1000, 5, 2015/11/18) */
Dear Ms. Keate,
Viking Magazine Service, Inc. has received and reviewed the complaint filed by Ms. [redacted]. We are pleased to report that we have contacted Ms. [redacted] and resolved this matter directly with her. We thank the Revdex.com...

for its assistance with this resolution and welcome any questions that you may have. Thank you.
Viking Magazine Service, Inc.
Initial Consumer Rebuttal /* (2000, 7, 2015/12/01) */
The customer indicated that he/she accepted the business response.

Initial Business Response /* (1000, 5, 2015/07/03) */
Dear Ms. Wallace,
Thank you for providing Viking Magazine Service the opportunity to respond to Mrs. Polly [redacted]'s submission. Please inform Ms. [redacted] that we have provided her with her desired resolution and we wish her the very best. ...

Thank you.
Sincerely,
Viking Magazine Service
Initial Consumer Rebuttal /* (2000, 7, 2015/07/14) */