I am sorry that [redacted] is receiving calls for an incorrect individual attached to his informationWhen running a reverse phone search on Whitepages.com I do not see that we have anyone attached to [redacted] Also, when running a reverse address search for [redacted] Houston, TX I do see that we have the following names: [redacted] * [redacted] * [redacted] I am not seeing anything with the initials [redacted] If the initials/name are attached to another phone number, please provide that to us so we can further assist
I do see that we received an email from Ms***- [redacted] on Wednesday the 27th of January, but unfortunately we had not yet reached her email to assist her furtherI am not sure what may have happened during the removal process and what trouble she may have run into, but I was able to find the listing and per her request, I have removed it from Whitepages.comWe get our information for people search results from a broad variety of publicly available information sources and third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage users to visit our website periodically
When I search Whitepages.com as well as Whitepages Premium, I do not see that we have a result for [redacted] a [redacted] If information is still appearing for [redacted] on either site being provided by either company, please provide the URL
We have located the duplicate profile requested, and we have removed itPlease allow up to hours for that removal to propagate through the systemIf other profiles arise, please send those to us so we can handle them accordingly
I am sorry, but I do not see that we have a listing for a [redacted] in [redacted] , **I also do not see that we have a listing for the phone number [redacted] If Ms [redacted] is seeing something different on the site, we will need the URL to the listing she is referring to
Per your request, we have submitted a suppression of the data in questionThis information will be off of our site within hoursIf further questions or concerns arise, please contact us at [email protected]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Our records indicate that this issue was solved via direct email correspondence, and the incorrect data is to be suppressedIf further issues arise, please let us know at [email protected]
Complaint: [redacted] I am rejecting this response because:I have provided this specific information numerous times via the webform and email form at Whitepages.comYet they have consistently refused to remove my personally identifiable data from public view, despite prior complaints to the Revdex.comOnce again - The URL referred to is: http://www.whitepages.com/name/ [redacted] I am also attaching a screen printSincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: I know this is getting tiring but WHY must the area code and phone number be published online??? You had removed the phone number altogether when I fought the first battle on this subject back in Oct The phone company at my request will not publish nor print any of my information in the phone book directories, what makes you any different??? We're talking privacy rights here, NSA, Apple phones, etc.? Privacy rights are being violated and although I know it is public because you guessed it's a number, it isn't your number it's mine and I don't give you permission to publish itAs with the phone company, you need to remove the number as you've done in the past because it has been done beforeWhy keep it on? What benefits do you get from it if it bothers the consumer? You've never answered that question ever because there is no logically answer to be givenI don't get itWhat about the women in your life, don't you care if someone threatens their safety and come to find out that it's a direct result of your helping them, wouldn't you want to do all that you could to prevent it from happening again? You're self-righteous stand on this matter is just plain meanness and puts my life in jeopardy as was found to in evidence with people actually coming to my residence and a police report was advisedMaybe an eventual law suit for being a direct link to personal crimes being committed with your assistance regarding publishing personal info when specifically being asked to remove it will bring the point home to get you and others to care more about numbers as direct links to people's lives and security and not perceived just as meaningless numbers that you feel no guilt about publishingI will have to write my legislative representative about this matter if you decision remains the same Sincerely, [redacted] ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me as long as I see the funds post At this time not see itSincerely, [redacted]
Hello,This is Steven from the Whitepages Customer Care TeamI wanted to follow up with you regarding the listing issue you reportedIt appears as if the listing for [redacted] ***has been removed from our servicesWhen performing a search using the information you provided, I was not able to find any listings for the business, which you can see here: https://www.whitepages.com/business [redacted] If you are still receiving calls for this business it is likely because your phone number is associated with this business through other services that provide business contact informationIf you have not yet reached out to our data providers, I would recommend that you do so that the change will be reflected on any other sites or services that use the same business data providers as WhitepagesYou can contact them here:***: http://www.***.com/support-faq/ [redacted] : https://www[redacted] .biz/about-us/conta
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI hope that they will take this opportunity to be more careful with people's information and the ensure that the information they provide is accurate.Sincerely, [redacted] ***
Thank you for contacting the Whitepages Customer Care Team, my name is StevenI wanted to follow up with information regarding the listing you reported Whitepages respects your wishes in controlling how your information is displayedI'm happy to report that we've found and removed any contact information associated with the persons included in your requestWithin hours, these data profiles should no longer appear through our servicesPlease note that Whitepages is not the only company that publishes contact information onlineIf privacy is your main concern, I recommend searching for other websites that may potentially publish personal detailsLastly, if you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached informationThis information typically disappears on its own.At this time we are unable to make edits or removals from the Whitepages Pro databaseWhitepages Pro is a service specifically used for businesses doing identity verificationWhat this means is that this database is only used to detect potential fraud, and is not used for any sort of marketing list generation, personal use lookup, or other non fraud related casesIn other words, Whitepages Pro only verifies information, it does not reveal information
Looking over our records, we have submitted a request to suppress this listingPlease allow up to days for the removal to be processedOur apologies for any inconvenience
Complaint: [redacted] I am rejecting this response because: we are still waiting for [redacted] to be removed from the same addressYes five days would have been possibly acceptableI made the complaint days laterDue to the seriousness of peoples information being posted on your site, a faster way to contact would be niceMaybe allowing users to take it off even if a phone number is not associated with the account would be nice being that I'm registered with your site Im fully aware your company probably doesn't care about if some peoples info is up for the world to see or not but with some peoples professions it is a danger Im fine with gathering information legally just allow us to take it off if we are registered with the site instead of waiting for "customer service emails"Sincerely, [redacted]
I do see that Mr [redacted] contact Whitepages Premium on Saturday the 12th - twice as well as Sunday the 13th of DecemberWhitepages Premium Support is not in office on weekends and because of that, Mr [redacted] was contacted back on Monday the 14th of Decemer with the following response: Thank you so much for your patienceWe apologize that you were not able to reach us by phoneWe are available Mon thru Fri, am to pm PSTAny other time, we welcome your email correspondence Tickets are answered in the order in which they are received Whitepages offers two servicesWhitepages.com is a free online directory, allowing users to find and connect with people and businessesAll Whitepages directory searches can be performed at Whitepages.com Whitepages Premium, found at premium.whitepages.com, is a separate, paid service that offers Comprehensive Data ReportsInformation provided in reports includes Current Contact Details, Aliases, Past Addresses, Criminal Offenses, and more when applicable.We apologize that there was any confusion in your purchasing process For the option you selected, the website states that you will be billed "$Today"Longer subscriptions offer more valueA 12-month subscription, is billed all at once, for a value of $a monthThis is in contrast to a one-month subscription, which costs $29.95.Similarly, if you purchase a 12-issue magazine subscription, you are billed the total amount for all issues, not one issue per month Before completing your purchase on our site, you acknowledged that "Whitepages is not a consumer reporting agency as defined by the Fair Credit Reporting Act." For more information on the Fair Credit Reporting Act, please click [here}(https://premium.whitepages.com/help#fcra) Thank you for using Whitepages Premium I do see that on 12/a chargeback was submitted by Mr [redacted] 's bank in the amount of $and it was processed on 12/
Hello [redacted] ,This is Steven with the Whitepages Customer Care Team.Whitepages respects your wishes in controlling how your information is displayed. I'm happy to report that we've found and removed any contact information associated with the persons included in your request. Within 24 hours, these... data profiles should no longer appear through our services. **PLEASE NOTE: [redacted] Even though this data has been removed from our current database, Whitepages occasionally updates its records with new information. We make efforts to identify whether new information is associated with a prior listing before publishing it. In some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact info. We make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being published. If you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live site. If the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the page. You will need to follow up with the search engine provider to remove this cached information.
I am sorry that [redacted] is receiving calls for an incorrect individual attached to his informationWhen running a reverse phone search on Whitepages.com I do not see that we have anyone attached to [redacted] Also, when running a reverse address search for [redacted] Houston, TX I do see that we have the following names: [redacted] * [redacted] * [redacted] I am not seeing anything with the initials [redacted] If the initials/name are attached to another phone number, please provide that to us so we can further assist
I do see that we received an email from Ms***- [redacted] on Wednesday the 27th of January, but unfortunately we had not yet reached her email to assist her furtherI am not sure what may have happened during the removal process and what trouble she may have run into, but I was able to find the listing and per her request, I have removed it from Whitepages.comWe get our information for people search results from a broad variety of publicly available information sources and third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage users to visit our website periodically
When I search Whitepages.com as well as Whitepages Premium, I do not see that we have a result for [redacted] a [redacted] If information is still appearing for [redacted] on either site being provided by either company, please provide the URL
We have located the duplicate profile requested, and we have removed itPlease allow up to hours for that removal to propagate through the systemIf other profiles arise, please send those to us so we can handle them accordingly
I am sorry, but I do not see that we have a listing for a [redacted] in [redacted] , **I also do not see that we have a listing for the phone number [redacted] If Ms [redacted] is seeing something different on the site, we will need the URL to the listing she is referring to
Per your request, we have submitted a suppression of the data in questionThis information will be off of our site within hoursIf further questions or concerns arise, please contact us at [email protected]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Our records indicate that this issue was solved via direct email correspondence, and the incorrect data is to be suppressedIf further issues arise, please let us know at [email protected]
Complaint: [redacted] I am rejecting this response because:I have provided this specific information numerous times via the webform and email form at Whitepages.comYet they have consistently refused to remove my personally identifiable data from public view, despite prior complaints to the Revdex.comOnce again - The URL referred to is: http://www.whitepages.com/name/ [redacted] I am also attaching a screen printSincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: I know this is getting tiring but WHY must the area code and phone number be published online??? You had removed the phone number altogether when I fought the first battle on this subject back in Oct The phone company at my request will not publish nor print any of my information in the phone book directories, what makes you any different??? We're talking privacy rights here, NSA, Apple phones, etc.? Privacy rights are being violated and although I know it is public because you guessed it's a number, it isn't your number it's mine and I don't give you permission to publish itAs with the phone company, you need to remove the number as you've done in the past because it has been done beforeWhy keep it on? What benefits do you get from it if it bothers the consumer? You've never answered that question ever because there is no logically answer to be givenI don't get itWhat about the women in your life, don't you care if someone threatens their safety and come to find out that it's a direct result of your helping them, wouldn't you want to do all that you could to prevent it from happening again? You're self-righteous stand on this matter is just plain meanness and puts my life in jeopardy as was found to in evidence with people actually coming to my residence and a police report was advisedMaybe an eventual law suit for being a direct link to personal crimes being committed with your assistance regarding publishing personal info when specifically being asked to remove it will bring the point home to get you and others to care more about numbers as direct links to people's lives and security and not perceived just as meaningless numbers that you feel no guilt about publishingI will have to write my legislative representative about this matter if you decision remains the same Sincerely, [redacted] ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me as long as I see the funds post At this time not see itSincerely, [redacted]
Hello,This is Steven from the Whitepages Customer Care TeamI wanted to follow up with you regarding the listing issue you reportedIt appears as if the listing for [redacted] ***has been removed from our servicesWhen performing a search using the information you provided, I was not able to find any listings for the business, which you can see here: https://www.whitepages.com/business [redacted] If you are still receiving calls for this business it is likely because your phone number is associated with this business through other services that provide business contact informationIf you have not yet reached out to our data providers, I would recommend that you do so that the change will be reflected on any other sites or services that use the same business data providers as WhitepagesYou can contact them here:***: http://www.***.com/support-faq/ [redacted] : https://www[redacted] .biz/about-us/conta
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI hope that they will take this opportunity to be more careful with people's information and the ensure that the information they provide is accurate.Sincerely, [redacted] ***
Thank you for contacting the Whitepages Customer Care Team, my name is StevenI wanted to follow up with information regarding the listing you reported Whitepages respects your wishes in controlling how your information is displayedI'm happy to report that we've found and removed any contact information associated with the persons included in your requestWithin hours, these data profiles should no longer appear through our servicesPlease note that Whitepages is not the only company that publishes contact information onlineIf privacy is your main concern, I recommend searching for other websites that may potentially publish personal detailsLastly, if you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached informationThis information typically disappears on its own.At this time we are unable to make edits or removals from the Whitepages Pro databaseWhitepages Pro is a service specifically used for businesses doing identity verificationWhat this means is that this database is only used to detect potential fraud, and is not used for any sort of marketing list generation, personal use lookup, or other non fraud related casesIn other words, Whitepages Pro only verifies information, it does not reveal information
Complaint: [redacted] I am rejecting this response because: my name is linked with other names with my address and nameSincerely, [redacted] ***
Looking over our records, we have submitted a request to suppress this listingPlease allow up to days for the removal to be processedOur apologies for any inconvenience
Complaint: [redacted] I am rejecting this response because: we are still waiting for [redacted] to be removed from the same addressYes five days would have been possibly acceptableI made the complaint days laterDue to the seriousness of peoples information being posted on your site, a faster way to contact would be niceMaybe allowing users to take it off even if a phone number is not associated with the account would be nice being that I'm registered with your site Im fully aware your company probably doesn't care about if some peoples info is up for the world to see or not but with some peoples professions it is a danger Im fine with gathering information legally just allow us to take it off if we are registered with the site instead of waiting for "customer service emails"Sincerely, [redacted]
There is no personal information at the listings providedWhat the customer is referring to is a search optimization feature
I do see that Mr [redacted] contact Whitepages Premium on Saturday the 12th - twice as well as Sunday the 13th of DecemberWhitepages Premium Support is not in office on weekends and because of that, Mr [redacted] was contacted back on Monday the 14th of Decemer with the following response: Thank you so much for your patienceWe apologize that you were not able to reach us by phoneWe are available Mon thru Fri, am to pm PSTAny other time, we welcome your email correspondence Tickets are answered in the order in which they are received Whitepages offers two servicesWhitepages.com is a free online directory, allowing users to find and connect with people and businessesAll Whitepages directory searches can be performed at Whitepages.com Whitepages Premium, found at premium.whitepages.com, is a separate, paid service that offers Comprehensive Data ReportsInformation provided in reports includes Current Contact Details, Aliases, Past Addresses, Criminal Offenses, and more when applicable.We apologize that there was any confusion in your purchasing process For the option you selected, the website states that you will be billed "$Today"Longer subscriptions offer more valueA 12-month subscription, is billed all at once, for a value of $a monthThis is in contrast to a one-month subscription, which costs $29.95.Similarly, if you purchase a 12-issue magazine subscription, you are billed the total amount for all issues, not one issue per month Before completing your purchase on our site, you acknowledged that "Whitepages is not a consumer reporting agency as defined by the Fair Credit Reporting Act." For more information on the Fair Credit Reporting Act, please click [here}(https://premium.whitepages.com/help#fcra) Thank you for using Whitepages Premium I do see that on 12/a chargeback was submitted by Mr [redacted] 's bank in the amount of $and it was processed on 12/
Hello [redacted] ,This is Steven with the Whitepages Customer Care Team.Whitepages respects your wishes in controlling how your information is displayed. I'm happy to report that we've found and removed any contact information associated with the persons included in your request. Within 24 hours, these... data profiles should no longer appear through our services. **PLEASE NOTE: [redacted] Even though this data has been removed from our current database, Whitepages occasionally updates its records with new information. We make efforts to identify whether new information is associated with a prior listing before publishing it. In some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact info. We make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being published. If you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live site. If the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the page. You will need to follow up with the search engine provider to remove this cached information.