Worldwide Who's Who

[redacted]
 
[redacted]
 
[redacted]   Dear [redacted],   In response to the above referenced matter please...

note the following. On January **, 2016 a void was processed in the amount of $199.00, accounting for all funds that had been previously billed to the credit card account of [redacted].  We have adjusted our records and he will not receive any further charges or demands for payment.   Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed.  In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.     Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been voided and his membership has been deactivated.    If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.   Sincerely,   Christ[redacted] Director of Membership Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted]
 
[redacted]
[redacted]
[redacted]
[redacted]  [redacted]
 
[redacted]  [redacted]
 
Dear [redacted],
 
In response to the above...

referenced matter please note the following.
 
On May **, 2014 a credit was processed in the amount of $199.00, accounting for all sums previously billed to the credit card account of [redacted].  We have adjusted our records and she will not receive any further charges or demands for payment.
 
Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed.  In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services. 
 
 Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated. 
 
If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.
 
Sincerely,
 
 
[redacted]
[redacted]
Worldwide Who’s Who

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. However I do plan to present the story to the news media to help...

ensure less people fall for the same scam and know how to resolve it and get their money back if they do. I greatly appreciate your assistance with this matter.
Sincerely,
[redacted]

[redacted]
 
[redacted]
 
[redacted] Dear [redacted],  In response to the above...

referenced matter please note the following. On June *, 2015 a credit was processed in the amount of $789.00, accounting for all funds that had been previously billed to the credit card account of [redacted].  We have adjusted our records and she will not receive any further charges or demands for payment. Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed.  In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.    Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membership has been deactivated.   If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention. Sincerely,  [redacted]

March **, 2015 [redacted]The Revdex.com[redacted] RE:  Case #[redacted] Dear [redacted],  In response...

to the above referenced matter please note the following. On February **, 2015 a credit was processed in the amount of $989.00, accounting for all sums previously billed to the credit card account of [redacted].  We have adjusted our records and he will not receive any further charges or demands for payment. Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed.  In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.    Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membership has been deactivated.   If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention. Sincerely,   [redacted]

[redacted]
 
[redacted]
[redacted]
[redacted]
[redacted]  [redacted]
 
[redacted]  [redacted] Dear [redacted],  In response to the above referenced matter please note...

thefollowing. On October**, 2015 a credit was processed in the amount of $789.00, accounting for the allfunds that had been previously billed to the credit card account of [redacted]
[redacted].   Wehave adjusted our records and he will not receive any further charges ordemands for payment. Before aconsumer incurs charges for the services offered by Worldwide, all materialterms of those services, including all costs, are fully disclosed.  In addition, the consumer is informed thatall purchases are final, and Worldwide does not offer refunds due to costsincurred with the purchase and provision of our registry-related services.    Nevertheless, in theinterest of addressing any complaint expeditiously, the credit card account of [redacted]
[redacted] has been credited and his membership has been deactivated.   If we do not hear from you, we will consider this matterresolved to the full satisfaction of [redacted]. Thank you for your time andattention. Sincerely,  [redacted]
[redacted]Director of Membership Services

Review: On July [redacted] I contacted Worldwide Branding to find out what it was about and listened to there sales pitch. I asked for a sample and they said no but I could cancel if not satisfied. On July [redacted] I received some email congratulating me on joining and was told I would receive a postcard with a code in a few days. I also was to receive a package from them with membership information and papers. (to this day have not received) Upon review of the site I did not feel it was represented for my satisfaction. I called my CC and put a complaint that they acted upon. Worldwide got it overturned.

I called and sent the following email to Worldwide on 7/**/15

On July **, 2015, I called Worldwide Branding and spoke with customer service to inform your organization I wish to cancel. I cannot agree to your terms and conditions which I was presented with upon receiving pass codes. I had asked if I could review this site before purchase and informed it was not possible but, I would find the site very useful. I have been on business travel and returned today the [redacted] and the first time I could visit the site. The site is not as I feel it was represented, as I told the customer service representative I called today.

I am requesting a return of my funds.Desired Settlement: I would like a refund of my $299.00 based on not receiving the package of material they were sending and the site did not deliver as presented by the sales person.

Business

Response:

September **, 2015 [redacted]

[redacted] RE: Case # [redacted] Dear [redacted], In response to the above referenced matter please note the following. On August *, 2015 we received a chargeback from [redacted] financial institution. The bank reviewed the documentation and gave our company a “temporary credit”. Due to [redacted] regulations we are unable to issue a refund for 90days preceding a temporary credit. On November **, 2015 a credit will be processed in the amount of $299.00, accounting for all funds that had been previously billed to the credit card account of [redacted]. We have adjusted our records and he will not receive any further charges or demands for payment. Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services. Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membership has been deactivated. If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention. Sincerely, Christine B[redacted]Director of Membership Services Worldwide Branding, LLC

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: My name is [redacted] and I am writing to you because On Saturday, May **, 2014 I was on [redacted] and I came across an advertisement to be listed in Worldwide Who's Who directory and naturally, I applied. On Monday May **, 2014 I wasinterviewed over the phone and to my surprise I was accepted into the directory and paidthe fee. However, after careful review I have to cancel my membershipand I am requesting a full refund of my payment of $689.00.Thank you for your attention in this matter and please direct this letter to the department that will handle this affair. I apologize for any convenience this will cause.Please feel free to contact me at ###-###-####.Sincerely, [redacted] please credit account [redacted]Desired Settlement: I would like to have a full refund

Business

Response:

In response to the above referenced matter please note the following.

On May **, 2014 a credit was processed in the amount of $689.00, accounting for all sums previously billed to the credit card account of [redacted]. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I was interviewed by [redacted] at from World Wide Branding and asked questions regarding my business etc. I was told I would get more exposure on the internet and if anyone [redacted] me they would find me and my company represented by Who’s Who and have their logo associated with my business. I was told my web activity would go up and I would be optimized on the web by being affiliated with their company. I was also told their website would be a way to network with other high profile, high caliber people and find jobs and there would be job postings on their website. None of that is true. I was told I would have to give them my credit card and felt pressured to do so. I was told I would be getting an award that I could hang on my wall in my office as well as the on-line logo so I could present it with all of my business dealings. I was charged $689.00 PLUS an additional 199.00 for a membership that includes NOTHING. I have filled out all the information and I have received no additional web coverage.Desired Settlement: I want a refund of my initial 689.00 credited to my credit card and no further charges of 199.00 for a continued membership. I don't want to be a member and I don't want to pay for a membership for nothing. I want my profile deleted from their website, all my data deleted and to never be contacted again from this company ever again in the future. I am tired of being harassed by these people.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

They have agreed to cancel my membership give me a full refund of $689 and assured me that no further or additional charges will be made.

Sincerely,

Review: I've been contacted by Worlwide Who's Who about being "selected" for their listing. Sounded interesting and we talked on the phone for a little while about my profile that they wanted to set up for me. Eventually came the part where they wanted my credit card to pay $989 for a lifetime membership, eventually coming down to $789. When I tried to explain that I am at work and wouldn't be able to give her a card number until I got home, she got really pushy. Can't I call someone, is there another record of the number that I can find? etc. Eventually I got off of the phone with [redacted] with the agreement that we would talk more later. In that time, I've researched a bit, read the complaints about this company here and on other sites, and decided against making the purchase. I've given my wish to [redacted] to please not call me anymore. My phone must have rang twenty times with them trying to call today alone.Desired Settlement: All I really want is for this company to stop contacting me and to remove my name, phone numbers, address, and any other information that they possess from their database.

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

[redacted] has been placed on a Do Not Contact status. We apologize for any inconvenience.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Worldwide Who’s Who

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I filled out a form of Worldwide Who's Who advertised on [redacted]. It advertised a membership in a network, but it was not mentioned that there was a fee for the membership. A representative named [redacted] called me on May *, 2013 and said that based on the form I filled out I appeared to meet the qualifications to be a member of Worldwide Who's Who as a distinguished individual in my field, but she needed to ask me some more questions. At the end of the conversation, she told me congrats because only 30% of people who apply are accepted. At that time she went over with me some of the advantages of being a member, including having special access to Worldbiz, having a professionally written personalized press release that would be distributed to the three main search engines ([redacted], [redacted], [redacted]) in such a way that my name would always be found within the first three pages of results for life, a Certificate of Recognition, access to all online benefits and privileges, access to the Who's Who directory, a professionally done biographical profile, a personalized branding specialist, and airfare to anywhere in the country for two people that never expired. I was offered the Gold Membership (5 years) for a total of $788 or the Platinum Membership (Lifetime member), but with those prices I told her I needed to think about it. I was told that if I hung up all information would be lost and I could not simply call back, but would have to start all over. I still hesitated, so she offered to upgrade me to the lifetime membership for the price of the 5 year membership and reminded me of the two airline tickets to go anywhere in the world. I agreed to the $788 and she took down all my credit card information and I was charged $199 and $589 on 5/*/13. The company did not verify any background information whatsoever for the biography or press release and all the facts were incorrect (the biography online is still incorrect). I ended up writing my own press release and sending that to them since the information in the draft press release they sent me after the call was all wrong. I was told that my personal branding specialist would be calling in a few weeks. At no point did they read or ask to acknowledge their terms and conditions and did not tell me that I would not have an option to cancel the membership. I received a call from [redacted] on 6/*/13, a month later, and she introduced herself as my personal branding specialist and was calling to confirm the information in the press release and remind me to approve it. I had already had to rewrite the entire press release because all information was incorrect. At no point did she even mention an additional fee and when I told her I might need to call her back if I needed to do something at work she told me I could not, if I hung up she would lose everything and again I would have to start over. I ended up having to end the call quickly because an emergency came up at work and she was still talking over me as I said good-bye over and over. After her call there was a charge of $967 on my credit card which I never authorized. I tried to reach someone through email and phone - I called [redacted] back and told her I did not authorize the charge and I wanted to know what it was for and she did not give me an answer. I asked for a receipt and was emailed a copy on the receipt for the $788 from 5/*/13. I tried to talk to [redacted], [redacted] again, [redacted], [redacted], [redacted], [redacted], and [redacted] but no one could explain what the charge was for and all refused to refund my money. At no point did I give my consent to any further charge and after seeing this charge I did not (and still do not) want to be associated with this organization. I have sent emails and left voice mails asking that my membership be cancelled and that I receive a refund and a letter stating that they are not allowed to use my name. I told them they were not allowed to release the press release, they did not have my permission, but they put it on-line anyway and it is still there. I was so scared they would keep charging my credit card again and again, I filed a complaint with the credit card company and had to cancel my card. After getting on-line it is clear this company has very bad reputation and I am worried that being affiliated with them will hinder my career and the growth of my business. I do not want any associations with a company known for their fraudulent activity. On top of this, the plane tickets that I was told I could use anytime were another scam - I have to stay at certain places, for a set amount of days and it is crazy expensive. I was totally misled, not given anywhere near the full details, and never verbally agreed to anything nor did I ever fax them anything.Desired Settlement: I want a full refund of the $1,764 and my membership cancelled. I also do not trust this company at all so I want a legal document stating that they will remove my name and information from anywhere it currently is associated with them and that they have no right to ever use it in the future.

Business

Response:

Dear [redacted],

In response to the above referenced matter, please note the

following:

Before a

consumer incurs charges for the services offered by Worldwide, all material

terms of those services, including all costs, are fully disclosed. We take any

complaints seriously, especially complaints stating that charges were not

authorized. We record all calls for quality assurance and did review Dr.

Hoppmann’s conversations with our representatives. Each charge was clearly

stated and agreed to.

In

addition, the consumer is informed that all purchases are final, and Worldwide

does not offer refunds due to costs incurred with the purchase and provision of

our registry-related services. We have attempted to resolve [redacted]’s

issues; however, since she filed disputes with her financial institution, we

were not able to issue any credits, partial or full. At this point in time, [redacted]’s financial institution has ruled in our favor.

Nevertheless, in the interest of addressing any complaint

expeditiously, the credit card account of [redacted] will be

credited and her membership has been deactivated. At

[redacted]’s request, we will remove her information from our

database.

By

MasterCard and Visa Terms and Conditions, we cannot issue any credit until 30

days after receipt of resolution. Therefore, please note the dates for the

total credit of $1,755.00 to be issued.

·

On August **, 2013, a credit will be processed

in the amount of $967.00 accounting for [redacted]’s purchase on June *,

2013.

·

On September *, 2013, a credit will be processed

in the amount of $788.00 accounting for [redacted]’s purchase on May *, 2013.

We have

adjusted our records, and she will not receive any further charges or demands

for payment.

If we do not hear from you, we will consider this matter

resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Worldwide Who’s Who

Review: In July of 2014, I responded to an advertisement regarding WorldWide Who's Who and filled out some information online. They then began calling my phone non-stop- early mornings and weekends included. I finally picked up and in August of 2014, I spoke with them about their services. They sounded reputable and I went ahead and scheduled an "interview." After being "accepted," I was told that it was a one time fee of $789. For the $789, I would receive a website, advertising, a plaque, etc. I received an email that directed me to a website, that was completely tied to their company (not an independent site as had been expected). I have never received a plaque or any other materials from them. It has been 3 weeks. I simply want my money back. I thought this was an advertising/marketing group, however it is clear that it is not providing the services that they claimed.Desired Settlement: Refund of moneys paid

Business

Response:

[redacted]

Dear [redacted],

In response to the above referenced matter please note the following.

On September **, 2014 a credit was processed in the amount of $789.00 as a courtesy. We have adjusted our records and [redacted] will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Review: I was invited to be a candidate consideration through [redacted] for women owned businesses. After several phone calls back and forth and several discussions about my career (back in August 2013) I was advised that I had been chosen as one of their candidates for 2013 and to proceed would need to apply for a membership to continue the process. I expressed my concern about getting locked into something that may not be a fit and was advised I would have the opportunity to review the bio they wrote up based on previous phone calls before any transaction took place. During the phone call I was provided a user name and password to login to their website while on the phone with their rep to assure and be shown how/where to retrieve my materials once I received notification my bio had been released since I had expressed concern with the rep that I needed some sort of proof this was not a rip-off scheme. He wanted to show me they had a legitimate website.

After being convinced the first time in August 2013 , they called me, I advised I was not in the condition to go anywhere with this due to financial and life changes with adoption of my baby and they went ahead and charged my card the amount of US $478. they didn't care and said that I had agreed with the lifetime membership and no more charges would come.

Then another call in January 2014 saying that there was more money to be charged for some report, what I thought it was part of the first charge anyways and they charged my card again for US $518.95 and promised it was the last charge... being so tired with a small baby at home along with other commitments I ended up agreeing with the charge to get rid of them and on it and at the same day, I received some very generic document that I could easily have written myself with another invoice for a plaque this time (what I never agreed on).

Then back in May 2014, they called AGAIN saying that they needed my profile picture and my business logo to finish the report, which I sent, to have the final report posted online and that they would be sending me a report or plaque or something else to my house and they needed to charge me another "final" US $595.00. Card was charge and I until now never got anything and a web report was never published, even though my business is no longer active...

Then AGAIN, today, Nov [redacted], 2014 I got another call thanking me for the picture and the logo and that they were finishing the report and were going to send it all online and to my home address and there was going to be another "final" charge of 500.00 US! whaaaaat???? I lost my marbles and this time I was extremely mad and told them I didn't want anything and that they wee NOT allowed to charge my card... then for the first time I did a search on the web to find our if they were really a scam and tada! I should have done this before! So, I called [redacted] right away to notify but not sure if they can do anything.

To this day, my card was charged $478 + $518.95 and $595 for the total of $1591.95 US and I never wanted any of this to begin with and never received anything beside some junior written text. so, I am hoping no more charges are placed on my card.Desired Settlement: Full Refund of the money charged on my credit card. US $1,591.95 and fr them to LOSE my phone number and never call me again.

Business

Response:

[redacted]

[redacted] Dear [redacted], In response to the above referenced matter please note thefollowing. On December*, 2014 a credit was processed in the amount of $1591.95 as a courtesy. We have adjusted our records and [redacted]

[redacted] will not receive any further charges or demands for payment. Before aconsumer incurs charges for the services offered by Worldwide, all materialterms of those services, including all costs, are fully disclosed. In addition, the consumer is informed thatall purchases are final, and Worldwide does not offer refunds due to costsincurred with the purchase and provision of our registry-related services. Nevertheless, in the interest of addressing any complaintexpeditiously, the credit card account of [redacted] has been credited. If we do not hear from you, we will consider this matter resolvedto the full satisfaction of [redacted]. Thank you for your time and attention. Sincerely, [redacted]

Review: I was called by this company having partially filled in an information request from a [redacted] advert.

I was sold a story about how they run a networking directory of 600,000 people and they offered various 'packages' to join. I was not able to verify the truth of their story on the phone, and their pitch is pretty good. I am looking for some marketing / contact data and their suggested network seemed worth a try. They pitched heavily a 'life time' membership, but I refused this. I did agree to a US$199 1 year trial as I would claim this from my company.

However, with some simple Googling I found that this appears to be a scam. I have not taken any 'immediate delivery' as they claim with other people, and they have invoiced my credit card immediately (status is 'pending'). I have cancelled my card since the call, but too late to stop this transaction.Desired Settlement: As they have basically lied about their status, and they have done so to a UK citizen they are in breach of our distance selling laws. They cannot fulfil their promises, and this is simply a scam. In the UK we would shut this business down for fraud, but somehow they are allowed to continue in the US.

The transaction needs to be refunded / cancelled. Once the transaction hits my card I will file a dispute at my end, but reading various comments on the web I believe your organisation has had success at getting this company to make refunds.

Business

Response:

[redacted]

[redacted] Dear [redacted], In response to the above referenced matter please note the following. On January **, 2016 a void was processed in the amount of $199.00, accounting for all funds that had been previously billed to the credit card account of [redacted]. We have adjusted our records and he will not receive any further charges or demands for payment. Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services. Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been voided and his membership has been deactivated. If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention. Sincerely, Christ[redacted] Director of Membership Services

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. For the record however I would like to make the following statement.The representative did not go through the procedure that is claimed in the email: 1. Firstly I explicitly requested to evaluate their database, and have some proof of the service they were offering. I was told this was not possible. 2. No such statement was made about the irrevocable nature of the commitment to purchase, and if they are dealing with UK Citizens they have a responsibility to understand our distance trading laws which would not permit this. 3. I was told it was not possible to think about their offer, I had to make a decision on that call because of their costs. I am however satisfied with the speed in which Revdex.com has managed to resolve this issue, and I express my gratitude to your team.

Sincerely,

Review: I made the mistake of responding to a [redacted] add. I was contacted by [redacted] at the World Wide Who's Who (WWW) and purchased a membership based on misrepresentation made to me by [redacted]. The next day I realized that there were serious issues with the company. I contacted my credit card company who advised me that the charge had been contested and removed from my account. In addition, WWWW also attempted to charge my credit card for twice the amount quoted. They withdrew the second charge and the first charge was contested successfully. I immediately advised World Wide Who's Who not to create an account or a website for me. I received welcome materials from them and again contacted them advising that they not create a website or profile for me. I was assured (and it was confirmed by email) that my account had been placed on a non publish status and that I had complete control over what was published. WWWW then offered a lower price for the membership which was not accepted.Desired Settlement: WWWW has created a website for me contrary to my instructions. This shows up in a [redacted] search and discloses details I did not give them permission to publish. In order to change this, I have to log in and to accept their privacy policy which is draconian in the extreme and I cannot accept it. Despite many requests for this to be deleted, they have not complied. I am requesting that my membership be deactivated, that the website and profile be deleted and that all attempts to bill my credit card be ceased. Thank you for your time.

Business

Response:

[redacted]

Dear [redacted],

In response to the above referenced matter please note the following.

On May **, 2014 a credit was processed in the amount of $889.00, accounting for the requested funds that had been previously billed to the credit card account of [redacted]. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Worldwide Who’s Who

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved providing that the deactivation process includes the purging of the profiles created by WWWW without my consent.

I would like to thank you for your assistance in resolving this issue. This was my first time using the Revdex.com process and I was very impressed with it.

Sincerely,

Review: Dr. Sir or Madam:

I had previously written the Revdex.com regarding this series of transactions with Worldwide Who's Who, in which I was credited from American Express for the first two charges due to your intervention. The complaint ID number was: [redacted]. I didn't submit the third charge as it was in dispute with American Express at the time and I assumed they would be able to reconcile this favorably. The third charge for $198.95 on October [redacted] was UNAUTHORIZED. I was told that I was chosen for VIP status and that I should call with any questions. I called repeatedly and left numerous messages which were never returned. This organization had failed to supply me with any of the promised materials. They said that they had, but I never received a book, nor a certificate or plaque. After reading numerous other complaints of this nature on your site, I realized it was a scam. I am writing now to eliminate this third charge which again, was never authorized.

Please feel free to contact me with any questions.

I would appreciate anything that you could do to resolve this matter and have my money refunded.

Thank you.

[redacted]Desired Settlement: I would like to be absolved of this last charge mentioned above and have my American Express account credited for the full amount of $198.95.

Thank you.

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On March **, 2014 a credit was processed in the amount of $198.95, accounting for the requested funds that had been previously billed to the credit card account of [redacted]. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I was not satisfied with the overall service from Worldwide Branding and requested a refund on April *. The membership services agent said it would take up to 15 days but she would try to have it expedited. I have yet to receive my refund.Desired Settlement: To receive my funds back.

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the

following.

On April **, 2014 a credit was processed in the amount of

$389.00 as a courtesy. We have adjusted our records and she will not

receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered

by Worldwide, all material terms of those services, including all costs, are

fully disclosed. In addition, the consumer is informed that all purchases

are final, and Worldwide does not offer refunds due to costs incurred with the

purchase and provision of our registry-related services.

Nevertheless, in the interest

of addressing any complaint expeditiously, the credit card account of [redacted]

[redacted] has been credited and

her membership has been deactivated. We did come to this resolution directly with

the cardholder and informed her that is does take 15 business for the refund

process.

If we do

not hear from you, we will consider this matter resolved to the full

satisfaction of

[redacted]. Thank you for

your time and attention.

Sincerely,

###-###-####

Worldwide

Who’s Who

Review: The following is a schedule of events:

Logged into [redacted] at or around Oct **, 2013 from work anc checked e-mails and network exchanges. While browsing on [redacted], received an invitation (free of charge )to belongs to Worldwide Who’s Who (WWW).Just had to fill in questionnaire and forward it to issuer. I filled in the blank spots and press “apply”.

Received call at work on October [redacted], 2013. from [redacted] stating she with WWW and I had been chosen as a qualifying member. I provided her with personal information like birth date, place of work, past work history etc. At some point during my conversation an emergency alarm became audible and I told her that I had to go. At some point, I further explained that I was dealing with an emergency. She then proceeded to tell me that there would be 3 choices of applications (one year, two years or lifetime memberships). She also told me that I would receive two free flights to be used at any time to go anywhere. She did not tell me that there was no guarantee of getting them or that they were attached to some hotel packages which need to be purchased at the time of using these vouchers. To get rid of her I told her to get the lifetime membership and provided my credit card number. I also gave her another e-mail address to get in touch with me instead of using my work e-mail.

(This phone call was being monitored by my employer and I can retrieve it if necessary).

At this point I understood that only one cost was attached to this verbal application. I had not signed any online or paper agreement with anyone in Worldwide Who’s Who.

On October [redacted] a CAD $950.68 was taken out of my Visa account (I checked my Visa account on Nov [redacted], 2013). The money was forwarded to Who’s Who Publishers [redacted].

From Oct ** until Nov ** 2013, I checked both e-mails and found an invitation to apply on my work e-mail from WorldWide Who’s Who, even though I had spoken to [redacted] on or about October [redacted], 2013. I was puzzled and began further search on [redacted] and found out that Who’s Who Worldwide had been sued on multiple occasions for fraud. Similarly to my situation, the later had been phoning individuals at work and pressure-sale them advertisement within their company. I therefore began questioning the validity of WWW.

On Nov [redacted], I entered a complaint of fraud with the Royal Canadian Mounted Police (RCMP) against WWW. Their RCMP website is used by Canadians for checking on the validity of international businesses. I received a response from them on Nov [redacted], in which they advised me to contact any “on-line Portal” that would have been unknowingly providing an access to professionals like me.

On Nov. [redacted], I checked both e-mails and the post-office, and found no package.

On Nov [redacted], I also contacted [redacted] Security and made a formal complaint of Fraud with them. The complaint had to do with “due diligence” from [redacted] to have provided a portal of contacts with professionals without checking the credibility of sub-group business practices.

On Nov [redacted], at or around 11:00 am Eastern time, again at work, I received a call from [redacted] from WWW. She was inquiring about my complaint of fraud with the security department of [redacted]. I explained my concerns and received 4 e-mails from WWW. One which addressed the issue of ID and password to the WWW website, and two others from [redacted]. (This conversation was also taped by my employer).

On Nov [redacted], I entered the WWW site and read most of the 5 pages contract and agreement. I press on the “online” agreement. I did not see the Cancellation policy as well as the future payments policy. I did download a three-page biography and checked their matching network.

After my discussion with [redacted], I truly believed that I may have made a mistake therefore I canceled the complaint of fraud with [redacted], and the RCMP.

On Nov. [redacted], 2013, I received my Visa bill and found that another 213.52$ (CAD) from Who’sWho Publishers [redacted] dated the [redacted] November 2013. Which is 7 days prior to me agreeing to any contract with this company either verbally or by pressing the “online : I agree” button.

On Nov [redacted], I checked with Visa and was advised to cancel my credit card (which I did).

I advised them of the no-cancellation policy and was advised to seek legal advice.

On Nov [redacted] 2013, I sent an e-mail to both [redacted] and their online access via [redacted] and advised them that I did not want to be associated to them anymore. That I did not want to recuperate the paid expenses, but will not disburse anymore money to their company.

Nov ** 2013,I sent the following e-mail to [redacted] and I added the above schedule of events

Please forward the following e-mail to the appropriate individuals:

I would like to cancel my membership with your company according to the

Canadian Revdex.com practices. In which the online agreement falls under Canadian laws, because the button to agree with the contract was pressed in Nova Scotia, Canada.

Canadian laws do not recognize the no-cancellation policy, and apply a ** days cancellation policy under the Protection of the Canadian Consumers policies.

I do not wish to recuperate any money from your Worlwide Who's Who, but do not wish to be billed for anymore payments. I have not used your site (WWW site) since Nov [redacted], 2013 and will not use it in the future.

On Nov [redacted], 3 days after talking to one representative of Worldwide Who's Who, I am asking to receive a written confirmation of my membership cancellation.

The fraudulent CAD $213.52 that was taken out of my account on Nov [redacted], 2013 from my Visa card, is an amount that was not agreed on because this amount was taken 7 days prior to any contact with [redacted]. I received a call from [redacted] on Nov [redacted], 2013; and only agreed to the contract on Nov [redacted], 2013. I pressed the "I agree" to the five pages contract only on the [redacted] of November 2013. All communications between myself, [redacted] and [redacted] were recorded in the Canadian Telephone Archived by my employer.

On december [redacted], 2013 I received the following e-mail from [redacted]

Dear [redacted],

I will personally deliver your request to our customer service department. You can expect to hear from a customer service representative by the end of the business day tomorrow.

Best regards,

Worldwide Branding

Phone: ###-###-####

Fax: ###-###-####

International Phone: ###-###-####

On Dec [redacted] at approximately 6pm I received a call on my business cell phone . [redacted] ???? told me she would like to discuss my issues with her over the phone.

I did not have time to deal with this issue at the time, and gave her a land line number in which I can record our conversation. I provided her with the following number XXXX

I told her that I could be available on Wednesday (Dec [redacted], 2013 at around 6:30pm).

On Dec [redacted], I received an assignment that would not allow me to talk to her over the phone.

I then wrote the following e-mail and forwarded it to [redacted].

Dear [redacted],

I am forwarding to your mailing address the above e-mail that was sent to [redacted] on Nov [redacted], 2013.

And I am adding to this e-mail that I received a call from you on December [redacted], 2013 at approximately 18:00 hours (Eastern time) on my cellular.

I rarely discuss case of fraud or phishing via telephone.

Please read the above e-mail, and cancel my membership to Worldwide Who's Who AKA Worldwide Publishing, AKA Who's Who Worldwide, AKA Cambridge Who's who.

I am requesting a written confirmation for the cancellation of the above mentioned business' membership.

Major issues:

1. Lack of policies in regard to when money should be taken out of member's visa account. (Became obvious with the visa charge on November [redacted], 2013; taken 7 days prior to any written agreements).

2. If a policy is in place, there is a lack of control at the management level.

3. As a professional who deals with terrorism and money laundering; this lack of control over your company's financial guidelines and the gathering of personal information put me in a precarious situation.

Again, I am requesting to have a written confirmation that my membership to your company has been cancelled.

Thank you,

On Dec **, 2013 at approximately 12:47pm I received the following e-mail from [redacted] ??????

Dear [redacted],

As per our conversation, I will call you tomorrow Wednesday December *, 2013 at 6:30 your local time at::XXXXXXXXX Please let me know if this time still works for you.

Best Regards,

Id# [redacted]

Membership Services

Worldwide Branding

Phone: ###-###-####

Fax: ###-###-####

International Phone: ###-###-####

image001 (2)

On Dec [redacted], 2013, I sent an email to [redacted] but have not been contacted as of yet.

The e-mail stated:

Could I please have some advice.

I am not capable of cancelling any membership with Worldwide Who's Who.

If you read the previous forwarded e-mail, they are refusing to discuss the cancellation via e-mail, and have been phoning my place of work, my business cell phone and my home phone number.

How can I finally stop this.

I am ready to take the financial loss, because I am responsible to have had contacted them via [redacted].

I just want to cancel any further incurring cost with this agency.

They keep on phoning me wanting to discuss this issue on the phone.

This is not a good practice since there will be no record of what will be agreed upon.

What can I do?

Dec [redacted], 2014 at 10:20 am, I am formerly making a complaint of harassment, fraud and phishing practices.

Thank you,

[redacted]Desired Settlement: I am ready to take the financial loss.

I just want to never be contacted by this company again. since on Nov [redacted] 2013, I became aware of their no-cancellation and payment policies.

Which means that they can bill me at anytime in the future since I purchased a life time membership ( I made a big mistake, and did not do due diligence on my part).

And do not wish to be associated to them in anyway.

I need a written cancellation document.

Thank you

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On December *, 2013 a credit was processed in the amount of $1,088.00, accounting for all sums that had been previously billed to the credit card account of [redacted]. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited in full and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I HAD BEEN CONTACTED BY WORLDWIDE BRANDS WITH REGARDS TO HAVING MY COMPANY ADDED TO THEIR PUBLICATION FOR A FEE. AFTER CAREFUL CONSIDERATION I DECIDED NOT TO PROCEED WITH HAVING MY COMPANY LISTED IN THIS PUBLICATION AND THE FEE ASSOCIATED WITH IT AND EMAILED THIS TO WORLDWIDE BRANDING ON JUNE **. AFTER NO RESPONSE BY JUNE ** I EMAILED AGAIN MY REQUEST THAT I DID NOT WANT TO PROCEED WITH THE PUBLICATION ASTHEY HAD PROCESSED A CHARGE AGAINST MY CC. AS PER THEIR TERMS OF USE POLICY ON THEIR WEBSITE I HAVE EMAILED THEM AGAIN TODAY TO REQUEST A REFUND OF THE CHARGES, I HAVE ALSO CONTACTED MY CC COMPANY AND THEY HAVE OPENED A CASE NO AND THEY ARE BLOCKED FROM CHARGING MY CC. I AM NOT GETTING ANY RESPONSE FROM THIS COMPANY AS OF THIS DATE TO SETTLE THIS MATTER.Desired Settlement: I WANT THE CHARGES AGAINST MY CC REFUNDED AND TO HAVE NO FURTHER CONTACT WITH THIS ORGANIZATION.

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On July **, 2013 a credit was processed in the amount of $578.00 USD to the credit card account of [redacted]. We have adjusted our records and she will not receive any further charges or demands for payment. We cannot issue a refund of 621.54 USD as requested because we only charged $578.00USD the difference is due to conversion exchange rate. We apologize for the miscommunication with [redacted].

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,