Worldwide Who's Who

Review: Received a call to interview me as to be part of the Worldwide Who's Who membership. Immediately after the interview was presented with gold and silver membership options. Then offered a discount. Haven't received any confirmation email, and as per your database this offer appears to be a scam. They were indeed reluctant to talk further after I mentioned the option of getting a refund. Since they'll deny I read online you could assist me.Desired Settlement: Full refund of the membership fee they charged me for.

Business

Response:

[redacted]

[redacted]Dear [redacted], In response to the above referenced matter please note the following.On January *, 2016 a credit was processed in the amount of $489.00, accounting for all funds that had been previously billed to the credit card account of [redacted]. We have adjusted our records and he will not receive any further charges or demands for payment.Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services. Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membership has been deactivated. If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.Sincerely, Christine B[redacted]Director of Membership Services

Review: I was contacted by this company via a [redacted]. The ad communicated the membership was free. When I received a call from a salesperson at Worldwide Who's Who to complete the interview process for acceptance into the membership I felt the membership had credibility. I was immediately informed by the salesperson of my acceptance into the membership and advised what the membership benefits would be. I was then told the price of the membership would be $889 plus a deferred payment of $199. I declined this lifetime membership offer. I was then given the hard sell that they would offer the lifetime membership for the Gold 5yr price of $689 USD (I should also note that the salesperson never told me this was a US company and the payment was in USD) and a deferred payment of $199 (30 days later). I wasn't sold. The salesperson then offered complimentary airfare for 2 airline tickets that were good for 40 destinations, including Hawaii. I felt that the cost of airfare was about equal to the membership price and thought it may be worth it. However, at no time in the conversation was it mentioned there would be a requirement to stay at a specific hotels for an additional cost. This negates the value I placed on the tickets and I feel I was purposely deceived, as other complainants have mentioned.

I would also like to note I was not informed that the membership was non-refundable and until I received a link to my materials and reviewed the Terms and Conditions this information was not communicated. I did not accept the TCs and have not clicked the link to accept my membership materials. I have emailed the company's Director of Membership Services, and not received a response other than they have resent the materials and link asking me to review the materials. I would like to sever this agreement immediately.

I certainly understand the high pressure sales tactics and advantages it provides in growing revenue for their business, unfortunately they are quickly eroding their brand by doing business in this way. I note they have been agreeable to refund requests/settlements of this nature in the past through the Revdex.com of New York and hope that the Revdex.com can assist me as well.

Thank you for your assistance.Desired Settlement: I am requesting a full refund of my payment of $734.82 CAD, and the cancellation of my lifetime subscription to the Worldwide Who's Who branding, written confirmation that no additional charges will be made to my credit card, and the removal of my personal information from their databases.

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the

following.

On August *,

2013 a credit was processed in the amount of $689.00 USD accounting for all membership

funds that had been previously billed to the credit card account of [redacted]. We have adjusted our records and she

will not receive any further charges or demands for payment.

Before a

consumer incurs charges for the services offered by Worldwide, all material

terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that

all purchases are final, and Worldwide does not offer refunds due to costs

incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint

expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter

resolved to the full satisfaction of [redacted]. Thank you for your time and

attention.

Sincerely,

Review: I was contacted by [redacted] (###-###-####) at Worldwide Who's Who about obtaining personal advertising on the internet. We talked for a little time and I thought this was legitimate company. I persuaded to purchase a Platinum Package which included a number of things in particular, I was attracted to the offer of lifetime personal branding, but was told that I would received 2 complimentary travel vouchers to over 100 destinations in the US and abroad for $889 plus $199 at the end of the month (deferred payment). Essentially they were getting $1088 out of me in one shot. I gave him my credit card information, but changed my mind after a minute while still on the phone and reading on my computer about the illegitimacy of their product on your (Revdex.com) website where I saw the range of complaints posted. I REALIZED I HAD BEEN SCAMMED! I wondered if I'd ever get anything out of this service, and if I'd even see those travel vouchers that they were offering. I asked [redacted] to instead send me the request by email and said that I would not like to make the payment on the phone. That I wanted to think it over and see what my collegeaus and the internet advised about this company. He said it was too late to reverse the charge. He said he doesn't deal with that matter and that I would have to contact the billing department. I thought that would get me no where, and felt like I wanted to get off the phone to contact my bank right away. After attempting to reassure me of the legitimacy of the company to no avail, he backpedaled: he said he could offer me the same PLATINUM package for a reduced rate by crediting me $200. I said if you can credit me $200 why can't you credit me the entire amount? He said he can't do that - I would have to discuss that with the billing department. I thought while he is giving me credit, what about the other $199 that was mentioned so I asked him about it. He then offered to eliminate the additional $199 fee which made no sense to me. However much I didn't trust the transaction, I negotiated to get less of a charge from them figuring that it would be better to try to get out of paying a larger amount. I realized that I should contact my bank as soon as possible about canceling my card. I was convinced that I was in midst of a scam. I needed to get off the phone to contact my bank. I canceled my debit card and made a claim for the $889 posted by the company. The bank told me that I would have to contact the company and make the claim. Then I received an email from [redacted], the [redacted] of the company, stating that I paid $689. This was INCORRECT as I was billed $889. On the phone with my bank I was advised to cancel my card and to make a claim against Worldwide Who's Who. I don't feel confident at all with the company and how they dealt with me. I emailed them back and asked for the phone number of their billing department. I have not heard from them since that email from Tara at 2:35pm Atlantic time. I tried to phone the company to get the billing department, and don't have much faith that I'll get a call back. I would like a refund of the full amount $889.Desired Settlement: I want to be fully reimbursed the amount $889. Now that I've changed the number of my bank card, we will have to sort out how this refund will be processed. This has absolutely wasted my time today. Buyer beware!

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On November *, 2013 a void was processed in the amount of $200.00 accounting for the original agreed upon credit amount between [redacted] and our representative.

Today, November *, 2013 a credit of $689.00 was issued accounting for the remaining membership funds that had been previously billed to the credit card account of [redacted]. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: I do not see the credited amount in my account of my banking institution. Until I see that full amount returned of $889 I will not be satisfied. Please take the necessary steps to credit my account in a timely manner.

Sincerely,

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On November *, 2013 a void was processed in the amount of $200.00 accounting for the original agreed upon credit amount between [redacted] and our representative.

Yesterday, November *, 2013 a credit of $689.00 was issued, accounting for the remaining membership funds that had been previously billed to the credit card account of [redacted].

These above mentioned credits were issued exactly when stated. Please see the attached credit receipts’ for verification. At this point we do suggest, [redacted] contact her financial institution with the authorization numbers from the receipts.

We have done exactly what was promised.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and after verifying with my banking institution that my money was returned to my account, I am satisfied with the outcome. However, at the same time I warn everyone, business owners and customers, that an untrustworthy environment for doing business makes business difficult to do. I hope Who's Who cleans up their act, and offers real service and not false, misleading, promises.

Sincerely,

Review: A telemarketer from this company presented a realistic sounding offer for a "who's who registry" that was advertised on [redacted]. Because [redacted] supplied a form to apply for this title it appeared legitimate. After stupidly succumbing to the telemarketer's pressure, I immediately checked this company out on the internet and found there were a multitude of complaints and that it was a fraudulent scam. I immediately called my credit card company (Amex) to tell them I disputed this charge and was not interested in the registry's services. This dispute has been going on for over a year, mainly because "who's who" falsely claims that I checked on an Agree box, and therefore agreed to their insane terms. Here is my logical question: Why in the world would I do that if I had already contacted my credit card company and lodged a complaint?

One person gave the following information summing this scam company better than I can:. If you realize they have conned you into their "absolutely no refunds" then DO NOT OPEN ANY EMAILS they send you with your "registration" or "access" or any other information. They will send you an email that is supposed to give you all of the information to access your new membership. HOWEVER, the email they send you can't be read unless you click a button first (although they put the button on top of what appears to be all of the information you are excited to receive...and the button you are to click prevents you from seeing all of it) which they are hoping you will click on before noticing the tiny little note that says, "By clicking this button you accept to all of our terms....."

As others have pointed out, I did not purchase a mystery link requiring me to commit to terms and conditions that were never even mentioned. Additionally, they did not even send me what I "purchased," and I am afraid they have posted my information on their website without my consent.Desired Settlement: I sincerely hope this matter is resolved once-and-for-all (i.e., I get fully refunded for the $788 they should never have charged me), and I hope others learn from this before they too go through it.

Business

Response:

[redacted]

Dear [redacted],

In response to the above referenced matter please note the following.

On May *, 2014 a credit was processed in the amount of $788.00 as a courtesy. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Worldwide Who’s Who

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Thank you for finally getting this resolved.

Sincerely,

Review: I was contacted by Worldwide Who’s Who after showing interest in an add on the internet. I was interested as there was NO indication that it is going to cost me anything. It clearly states that there is no cost to apply or be included. I was contacted by them and they held a telephonic interview. They do not mention anything about cost up front, only after the interview, after having psyched you up and making you feel like you are the best thing ever and making all these promises. She caught me off guard when she mentioned a lifetime package at a ridiculous price. When I said there is no way I can afford it, I am in South Africa and the exchange rate is terrible, she started negotiation down and down until she told me about the 1 year membership at $199. I asked if it would be possible to think about it for a day and give them my answer later, but this was not allowed. After the huge amounts mentioned before, the last offer seemed very reasonable. They caught me in a weak moment. They also do not have a set cost for their packages, everybody they speak to are given different prices for the different packages. You can see that reading the different complaints on the internet, someone paid $199 for a 3 year package. Why do I only get 1 year? After the phonecall I did not receive the e-mail and starterpack immediately as promised (I only received it 5 days later) I became suspicious and [redacted] the company. It became very clear that a lot of people see this as a scam and was caught in the same way. I immediately cancelled my credit card but the money has still gone off my account. I disputed it with my bank and they refunded the money, only to have it taken off again. They want to settle the matter telephonically because of their policies, but I live in South Africa and can't afford to just call New York. I also do not wish to speak to them, as it is the exact way I was caught in the first place.Desired Settlement: I would like a full refund as they have misleading advertising and I feel I was being tricked on the telephone to make a purchase.

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On May **, 2014 a credit was processed in the amount of $199.00, accounting for all sums previously billed to the credit card account of [redacted]. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Worldwide Who’s Who

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

my bank says that because their bank rejected the first refund, the $199 is in their suspension account and is still going to be deducted. I have to contact them directly and then arrange for a refund again.

They need to contact my bank to say that they do no longer reject the refund.

Sincerely,

Business

Response:

[redacted]

Dear [redacted],

In response to the above referenced matter please note the following.

On May **, 2014 a credit was processed in the amount of $199.00, accounting for all sums previously billed to the credit card account of [redacted]. We have credited her card and our bank is not disputing the refund.

The confusion may be [redacted] chargeback with her bank back in March.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attention.

Sincerely,

Review: I had seen an advertisement for World Wide Who's Who on a reputable website and assumed, erroneously, that by association that WWWW was a legitimate company. After speaking to their sales agent what attracted me most were the travel benefits. Presumably a travel voucher and hotel discounts. When I did the math, it seemed like it made financial sense. I asked their sales rep repeatedly if there were any "catches" to receive the flight vouchers and hotel deals and was reassured that there were none. I like others who have made complaints with the Revdex.com against WWWW am embarrassed that I did not catch on to their scam. After receiving the info for these vouchers it became immediately clear that in fact there were catches and I was completely mislead and given incomplete AND inaccurate information. I immediately called for a refund and was told someone would call me back but that all sales are final and that there was a three day period in which to cancel and I had not. I explained that I had only received this documentation AFTER the three days. I was incenced! To add insult to injury I was told that on top of the $789.00 which was already posted to my credit card that I had agreed to an additional "deferral fee" of $198 and that as a gesture of good will they were going to waive that. After a futile discussion I hung up the phone. These people on the phone are trained professional. they are trained to mislead, and walk finely on the edge of fraud. I tried on two other occasions to get my money back but they kept going back to this three day policy and that ALL SALES ARE FINAL and that I had clicked some button on the form and accepted the rules. Clearly, if this were a reputable company a refund would not have been an issue. If you are in this business of promoting your clients but you cannot even stand by your own sales team who deliver misinformation, than how can they consider themselves to be legitimate. Furthermore, they send you a statement which says "RECEIPT ANDD PROGRAM SUMMARY" and underneath it says "This is not a bill" I found this odd as it states $798. Well in fact I just had an audit and the government refused their "receipt" and stated that this was not a bill nor a receipt. So I called once again today hoping that maybe this time I would be able to communicate with someone who was a professional representative who understand customer relations and the government. I called on three numbers which were provided to me in my letters and no one picked up. Finally I spoke to someone today who said they have me on tape accepting the $198 deferral fee as a compensation and the matter is closed. How ridiculous! Would they scam their own families? I doubt it. In fact, I have read on the web from their past employees saying beware they are scam artists. I was once again shut down and told they will not issue me a refund. I work hard for my money and conduct my business relationships in an honourable manner. I would like to receive a full refund of $789.00 particularly in light of the governments comments. All of their correspondance is available for your review.Desired Settlement: Refund

Business

Response:

June **, 2015 [redacted], MediatorThe Revdex.com[redacted] RE: Case # [redacted] Dear [redacted], In response to the above referenced matter please note the following. On June **, 2015 a credit was processed in the amount of $789.00, accounting for the all funds that had been previously billed to the credit card account of [redacted]. We have adjusted our records and he will not receive any further charges or demands for payment. Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services. Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membership has been deactivated. If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention. Sincerely, Christine B[redacted]Director of Membership Services

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Thank you for your assistance in resolving this disputed refund. Although they have stated that a refund has been issued June **, my bank has not received the $789.00 credit. Can they verify the credit card that they have applied the credit. I can be reached at either number below.

Off: ###-###-####Cell: ###-###-####

Sincerely,

Business

Response:

June **, 2015 [redacted], MediatorThe Revdex.com[redacted] RE: Case # [redacted] Dear [redacted], In response to the above referenced matter please note the following. On June **, 2015 a credit was processed in the amount of $789.00, accounting for the all funds that had been billed to the credit card account of [redacted]. As previously stated, we have adjusted our records and he will not receive any further charges or demands for payment. Furthermore he was not charged again and is making false accusations. We would be happy to review this documentation of a second charge from [redacted]’s bank. If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention. Sincerely, Christine B[redacted]Director of Membership Services

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.As it turns out WWW did issue the credit and the reversal ( second charge) was done by OUR bank. I owe them an apology for assuming it was them who reinstated the charge. Please regard the case as closed with the provision that they never use our credit card number again.

Sincerely,

Review: I purchased a service promising worldwide contacts, a certificate of acceptance, plaque, book and airline vouchers over four months ago, and have received nothing except for an email welcome packet. Initially, I was contacted by Worldwide and told my accomplishments entitled me for inclusion in the "Who's Who of Women In Business" publication. I was given an extensive phone interview about my career, leading me to believe that acceptance was both noteworthy and exclusive and an admission into a network of contacts for future use. When told I could charge the fees of about $800 to my credit card, I said I would prefer to wait. I then was pressured into paying immediately to make a "publication date," and promised lifetime membership. My American Express Card was charged $689 on Sept. * and $199 on Oct *.

Other than the welcome packet (from which it is clear that the travel vouchers are worthless because of the many restrictions), I have received nothing. Recently, I was shocked to find my credit card was charged again by Worldwide for an additional $189, without their obtaining my permission. I've had to call and file a dispute with American Express twice to correct this and so far Worldwide has refused to reconcile. I am now very worried that Worldwide will try to charge additional amounts to my credit card without my permission, and have directed American Express to block any future charges from Worldwide. The representative at Worldwide that I worked with initially is no longer available and the new one has not returned my numerous calls.

I did not contest the original charges initially because I believed that this was a legitimate enterprise with business benefits and believed that my unreturned calls were a result of their being busy. Unfortunately, this is a scam that I foolishly and unwittingly fell for, as numerous others have judging from complaints on your website as well as several others (LinkedIn for one). I want Worldwide to refund the amounts I initially paid to them ($888). Also action should be taken to prevent Worldwide from scamming other business professionals like myself who want to expand their network. I would be happy to provide you with any other information that you may needDesired Settlement: I would like my money back and would optimally like to expose this organization so that others do not fall prey to the same unfortunate circumstances. I have already learned my lesson the hard way.

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On January **, 2014 a credit was processed in the amount of $888.00, accounting for the requested funds that had been previously billed to the credit card account of [redacted]. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

We have not refused to reconcile, we sent the appropriate information to American Express showing that the purchased services were delivered. Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Review: This company is a scam. They misrepresented themselves. I have done more research on them and found out that others are warning people that they are a useless scam to just take your money. The only requirement that you belong to this organization is that you have a credit card with a high credit limit. They have totally misrepresented themselves. They tell you "Congratulations, you have been accepted into our organization...". However, they conveniently leave out that it will cost you a lot of money. I stupidly fell for their sales pitch and gave them my credit card number thinking it is legitimate. When I received my credit card statement I found other charges. I confronted them and told them this organization is a scam and I want nothing to do with them. I even posted it on [redacted] to warn others about it. I found I am not the only one who says they are a scam. I called my credit company to dispute the charges and changed my credit card number so they do not have it to charge other bogus charges.Desired Settlement: I would like all my money back and to never hear from them again. It would also be nice for the Revdex.com to [redacted] so others do not fall for it.

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On January **, 2014 a credit was processed in the amount of $2096.95 as a courtesy. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. She can also feel free to contact me directly. Thank you for your time and attention.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

This complaint had been closed due to the fact that “Worldwide Who’s Who” agreed to refund my money and “will not receive any further charges or demands for payment”.

However, today I see that they again charged my card for $199. Therefore, they lied and this is still open.

Sincerely,

Business

Response:

March [redacted], 2014

[redacted], [redacted]

The Revdex.com

RE: Case # [redacted]

Dear [redacted],

In response to the above referenced matter please note the following.

We have not charged [redacted] for $199.00 on March **, 2014. The amount of $199.00 was in chargeback with her bank and they ruled in our favor. [redacted] can contact her financial institution for confirmation that Worldwide did not re-bill her for any services.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. She can also feel free to contact me directly. Thank you for your time and attention.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

The reason the credit card company charged back my account was because Worldwide disputed the charges which negates their claim that they will not charge me anything.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I was interviewed by someone at WWWW and asked questions regarding my business etc. I was told that there would be more exposure on the internet and that I could google and find my self and my company represented by the WWWW and have their logo associated with my business. I was told that my web activity would go up and that I would be optimized on the web by being affiliated with their company. I was told that I would have to give them my credit card and I felt pressured to do so. I was told I would be getting a award that I would hang on my wall in my office as well as the on-line logo so that I could present it with all of my business dealing. I was charged $689.00 PLUS an additional 199.00 for a membership that includes NOTHING. I have filled out all the information and I have received no additional web coverage.Desired Settlement: I would like a refund of my initial 689.00 and no further debt of 199.00 for a continued membership. I don't want to be a member and I don't want to pay for a membership for nothing.

Business

Response:

August **, 2013

Ms. [redacted] Mediator

RE: Case #[redacted]

Dear Ms. [redacted],

In response to the above referenced matter please note the following.

On August **, 2013, a credit was processed in the amount of $689.00 accounting for the requested funds that had been previously billed to the credit card account of Ms. [redacted]. We have adjusted our records and she will not receive any further charges or demands for payment including the $199.00.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

We have tried contacting with Ms. [redacted] to show her that she has received

her membership materials services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of Ms. [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of Ms. [redacted]. Thank you for your time and attention.

Sincerely,

Worldwide Who’s Who

Review: Good Morning,They have not returned my monies of $689.00 or emails. They will not acknowledge that I want a refund and continue to try and send me services which they lied about. They do not have direct numbers and they seem to share extensions. Please, Please, I am begging you to help me get my monies back. My husband and I are very upset. These people and "company" are scam artists. My husband and I run a legitimate business [redacted] we would never think of stealing someone's money. We work very hard for our money and return monies to people who cannot stay with us even though they make reservations with us. We understand people have problems or issues which doesn't allow them to complete their vacations. So we honor them and help them and hope they stay with us again. For the last 5 years we have won the highest customer services awards. We would just like our monies to be refunded from Worldwide Branding/Who's Who and for them to cease any and all services. Why this company will just not give me our money back when they have not done anything to earn it is unbelievable. Once again, I beg you to help us. [redacted]Desired Settlement: I would like to receive a refund for all my monies $689. No services were rendered from this company as yet. I would also like this company to never contact me again by phone or email after they return my money. If they were a reputable business, they would return all monies, as well as have a proper business number to contact and receive immediate contact and results. I have contacted them by phone and email and it is always various people with the various extensions. They lied.

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On March **, 2014 a credit was processed in the amount of $689.00 as a courtesy. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. Including, the fact, that it takes 7-10 days for the delivery of materials. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

On March **, 2014, we received correspondence from [redacted] and reached out to her immediately. She has not returned our phone calls. Nevertheless in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. She can also feel free to contact me directly. Thank you for your time and attention.

Sincerely,

Worldwide Who’s Who

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

I was waiting to see if the refund came through and it showed it did on our bank statement. I want to personally thank you for being so wonderfully efficient and helping us get our monies returned to us. You are amazing at your job and I hope the Revdex.com appreciates you. We sure do. Have a wonderful weekend.

Sincerely,

Review: A telemarketer from this company presented a realistic sounding offer for a "who's who registry" that was advertised on [redacted]. Because [redacted] supplied a form to apply for this title it appeared legitimate. They asked for a cc, I offered a check, they said they couldn't accept checks. I asked to discuss with my husband first, they said the offer would be canceled unless I gave them my cc (visa) now. After I hung up I checked this company out on the internet and found there were only complaints that it was a fraudulent scam. One person gave the following information summing this scam company better than I can:. If you realize they have conned you into their "absolutely no refunds" then DO NOT OPEN ANY EMAILS they send you with your "registration" or "access" or any other information. They will send you an email that is supposed to give you all of the information to access your new membership. HOWEVER, the email they send you can't be read unless you click a button first (although they put the button on top of what appears to be all of the information you are excited to receive...and the button you are to click prevents you from seeing all of it) which they are hoping you will click on before noticing the tiny little note that says, "By clicking this button you accept to all of our terms....." Well fortunately, I clicked on their "terms and agreements" WITHOUT clicking the button to accept them (sight unseen as they are counting on) and the so-called terms are the most ridiculous and ludicrous things I have ever read. It is almost comical that anyone could even create such a document! So while they say that there are absolutely no-refunds (and they will fight you if you dispute it with your credit card company), you can appeal their response about their no refund policy and point out that you did not purchase a mystery link requiring you to commit to terms and conditions that were never even mentioned. Essentially, they did not ever send what you purchased.Desired Settlement: $389.00 given to the telemarketer ([redacted])on 8-*-14, who presented herself as being "on the board" to approve my application: [redacted], phone [redacted] She claimed this is her direct line, but you can only leave a mailbox message, which I did. No return call.If you gave your credit card and want to sue, you will be in trouble as Worldwide Who's Who lists themselves as a New York corporation which is false. Their website says: Worldwide Who's Who Publishing, Inc.Headquarters, [redacted], BUT they cannot be found on the New York corporations website as a corporation. It is "illegal" to call yourself a corporation when you are not. Instead, the New York department of corporations lists: WORLDWIDE WHO'S WHO, LLC, [redacted]. Also, the FTC mandates that telemarketers tell you explicitly if they do not accept cancellations or refunds. Also, in California the [redacted]

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On February *, 2014 a credit was processed in the amount of $389.00 as a courtesy. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. She can also feel free to contact me directly. Thank you for your time and attention.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: On 7/**/2013 I received a phone call from Worldwide Who's Who. After a very high pressure sales pitch stupidly I agreed to a 2 year membership. Of which they promised 2 years of membership and two free airplane tickets. After research I discovered that they were not anything but a scam. I promptly called them on 7/**/2013 to cancel my membership. According to their site I have 3 days to cancel. I mentioned this to [redacted] on the phone and she advised me that she would send me, via e-mail, confirmation of my refund and cancellation of membership. I saw that the charges were pending but not processed - so I assumed they would just drop off. I called AT&T to discuss with an agent. He informed me that the charges had not been processed by WWW against my account. He also agreed that because the transaction had not been completed it would probably drop off. 7/**/2013 I see that the charges posted to my account on 7/**/2013. It would appear that they processed the transaction after they had committed to cancel/refund my membership. Based on the information that I have found on the internet, I do not feel that they have any intentions of honoring their cancellation/refund. If so, why did they complete the transaction after the cancellation? Why would they process a transaction only to immediately process a refund?Desired Settlement: I would like the $299.00 refunded to my credit card as promised. I have advised my credit card of my intentions to dispute this charge.

Consumer

Response:

Thank you for your help. My credit card company has accepted my dispute of the charges and has permanately reverswed the charges. No further action is required.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: In September of 2013 I was solicited for inclusion to Worldwide Who's Who. After going through the interview process, I was accepted and under the impression they would offer a customized website for my business and my professional career. During the interview process I was told the $889 lifetime membership plus $199 sign up charge would award me two round trip airline tickets wherever the airline flies. For an additional $1207.95 I was told that a web site would be built for me and that I would be featured in a prestigious magazine with a page picture and cover story. A few months after I paid the $1207.95 I was contacted again and told that for an additional $2000 they would move me to the front cover of this magazine. That is when I finally realized this is a complete marketing/sales scam and not a business organization. The web site that they created included the answers to the questions I addressed in the interview, included typos and errors that I had to request be changed. As a result of the site I have received no additional web coverage.I asked if the airline vouchers includes global travel and was told yes. The ability to have 2 tickets for global travel is THE ONLY REASON I PURCHASED THE MEMBERSHIP. After signing up and paying the fee there was a lengthy process to get information on the ticket vouchers. I was shocked when I received the materials (after paying these charges) and found out I had to stay at certain hotels for a certain number of nights (many times 7-9 nights or more) and the cost was astronomical. Unfortunately I do not have much vacation and spending 7-9 nights on a trip isnt feasible. Im fearful that this organization will waste more of my time or put negative information on their site about me if I demand a refund directly. That is why I am asking for help from the Revdex.com. I was charged $2295.95 for a membership that includes NOTHING and 2 airline vouchers that I will never be able to use.Desired Settlement: I want a refund within 30 days of all credit card charges ($2295.95), $889 paid on 9/**, $199 charge on 10/**, and $1207.95 charge on 10/**. I want cancellation of membership, removal of all information pertaining to me removed from this directory or on any literature (online or in paper form) tied to Worlwide Whos Who. I do not appreciate being taken advantage of by this "business", and also want to prevent this group from taking advantage of people in the future. I have received no benefits from this organization and they falsely advertised about the airline vouchers, the magazine coverage, web coverage, etc. I am hoping you can help me get satisfaction and a refund of the monies they took from me under false pretenses. Thank you!

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On January **, 2014 a credit was processed in the amount of $989.00 as a courtesy. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Everything that was offered to [redacted] has been fulfilled. She has a full profile on our username and protected website as well as two public features. Please view these two links. The have been launched to the major search engines.

Launched on 10/**/2013:

Launched on 10/**/2013:

We are very sorry to hear that she does not feel comfortable contacting us directly as we do value [redacted] as a member and as a professional. We are happy to compromise and review why she didn’t believe these materials were procured for her.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of Ms. Bonner. She can also feel free to contact me directly. Thank you for your time and attention.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Upon reading the response from [redacted], I originally thought the organization was offering me a refund of $989. I would have accepted that offer given my purchase of a lifetime membership was only made because of a commitment that the organization would provide me with 2 airline tickets that I could use for international travel. I am glad I read the response closely and also checked my credit card account to see that the offer was not a refund, but a "credit" for additional goods or services that I did not need or want in the first place. This experience with the Worldwide Who's Who company has at least taught me one thing, if it sounds too good to be true it probably is. Insist on detailed information and documentation before spending a dollar.

Per [redacted]'s response, I did not file my complaint with the Revdex.com because I "didn't believe that these materials (web or public features) were procured for me" but that I only agreed to the membership to be able to use the flight vouchers. As defined in my original complaint, when sold my membership I specifically asked if the 2 tickets could be used for global travel and was told yes, with no additional information about all of the stipulations to be able to use those tickets. Several weeks after paying for the membership, I had to request a special packet with information about the travel vouchers. It was at that point that I found out I had to stay at certain hotels for a long number of nights (many times 7-9 nights or more) and the cost for those hotels were extremely high. It isn't feasible for me to take that long of a trip or stay in those hotels, and therefore the vouchers are of no use to me...again the only reason I paid for the membership in the first place.

The Worldwide Who's Who organization used this incentive to sell me goods I didn't really want or need in the first place and intentionally left out critical pieces of information about the airline vouchers at the point of purchase. I am asking for the organization to provide me with a refund and cancellation of my membership and web site since they took the monies from me under false pretenses.

Thank you

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

Per my response on 1/** in reference to complaint ID [redacted], there was several day delay in the credit that was mentioned by the Worldwide Who's Who business. As of today the $989 credit was processed and can be seen on my credit card statement.

As this amount is right in line with the valued prices of the 2 airline vouchers I had hoped to use, I find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I am filing a claim to be refunded for a charge of $889 by Worldwide Who’s Who. While I approved the charge, I was misled about the services provided. I initially found the link to the Worldwide Who's Who on [redacted]. The online form said, “There is no cost to apply or be included.” I filled out the form and received several phone messages before speaking with their representative, [redacted]. The company turned out to be Worldwide Branding. Because I trusted [redacted], I assumed they were reputable. They are not. On Nov. **, 2013 [redacted] conducted a 30-minute phone interview with me, ostensibly to see if I was qualified. Once she determined that I was, she informed me that the initial fee to join was $889 and another $199 to be paid a month later. I told her that I was not interested in the offer.

[redacted] then told me that they had a “special offer” running, and that the membership fee included a flight for two to "anywhere in the world." Again, because they advertised on the [redacted] site, I thought the organization must have been vetted; the ad had been on the [redacted] site for a long time - for me in the guise of "Are you a Female Director?" I am a theatre director. I naively believed her claims because of the connection to [redacted]. She directed me to their website, but as I was not yet a member, I was not able to browse through it.

After joining the Worldwide Who's Who, I received my welcome materials and was disturbed about several things that fall under the category of false advertising, in addition to the surprise membership fee. First of all, there were no other female directors. Their marketing department must have seen that I was a female director from my [redacted] page and tailored the ad for me. On the phone, [redacted] assured me that their membership was robust with people of who could help raise the visibility of the two non-profit theatres I represent through networking with their extensive (and select) membership. Once I was a member and searched their site, I found there was no one with whom I could network.

Also, I was hoping the special offer of the airfare “anywhere in the world” would help cover the cost for myself and our [redacted] to attend an international children’s theatre conference. [redacted] told me several things on the phone that weren't true about the travel offer. She repeated that that the airfare offer would never expire. But the "special offer" form that came in my welcome packet stated that the “promotion may discontinued be at any time.” She mentioned that I would have to book the hotel room with a particular company, but she didn't mention that there was a $1,800 maximum on the two airline tickets, a minimum nights’ stay, and that I had to book the flights through this company. The main thing she stressed is that the airfare was good for anywhere in the world. Once I received the welcome packet, I learned that I had to submit the claim form, and I'd receive a brochure from One Stop Travel. I looked up One Stop Travel online [[redacted]]; their site is under construction, which is troubling. I found a PFD of their brochure listing their limited destinations - not exactly "anywhere in the world." All of this led me to check out “Worldwide Branding” a second time; this time by searching for complaints against them. That's when I learned that Worldwide Branding is a scam operation. Many people described the exact same experience I had – the set up and unfortunate results. Those who followed up were also taken advantage of by One Stop Travel – they had already invested the initial amount and felt compelled to follow through with the trip, and found that they had to accept travel packages they didn’t want and couldn’t really afford.

Reports from people who were taken in by Worldwide Branding said the company refused to refund their membership fee - as services had already been rendered. The only service that I received was the creation of “my bio." In actuality the bio was simply text that was copied and pasted directly from the two theatre companies websites where I work, and from the resume I sent them. They asked me for images (my photo & company logos), which I also sent. I represent two non-profits dedicated to making theatre accessible to inner-city youth. I would much rather have donated the money directly to the theatres to subsidize tickets for young people.

I appreciate your help in trying to receive a refund from this company. I wrote to [redacted] at Worldwide Branding, informing her that I reported my experiences to [redacted], and that I planned to report the company to the Revdex.com. This afternoon, I learned that [redacted] forwarded my complaint to a customer service representative, [redacted]. [redacted] asked me to call her. She said that she would waive the second fee of $199, but she did not agree to cancel my membership or return the initial fee of $899. She responded that: “All new members are informed that all sales are final due to the fact that we provide a personalized product. We are a publisher of professional biographies.” Again, they did not publish a professional biography. They merely copied excerpts from my organizational websites and resume and pasted them to their website.

I repeated my request and asked [redacted] to reply in writing as I am documenting all correspondence. I do not trust anything their representatives say on the phone. Here is [redacted]’s information, if you need to contact her directly: [redacted] - [redacted] - Phone: ###-###-#### [redacted] Thanks so much for your help in resolving this dispute.

[redacted]Desired Settlement: I would like Worldwide Branding to cancel my membership and send me refund of $889.00 (in the form of a check).

Business

Response:

Review: Dear Sirs,

I would like to let you know that I am really disappointed for the quality of the Who's Who website and Networking, for what you offer and for everything that Who's Who over promise and under deliver. Probably you do have a recorded phone call.

Besides that there is a pretension that there is a selection process but it seems it is all about money and I tried several times to ask more time to analyze the benefits but they put you under pressure as if you don't get it right away you cannot get it anymore. You can also check in the recorded phone call.

Your sales people are really good, but you should think to deliver something good as well. I just want my profile removed and my money back because I feel lured by a mermaid.

If Who's Who is honest enough to do it I will feel happy enough. If not I will advertise my experience in all my network in USA and abroad and will let my company attorneys contact Who's who.

This will be my last call.

Thanks a lot.

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On November **, 2013, a credit was processed in the amount of $199.00 accounting for the sums that had been previously billed to the credit card account of [redacted]. We have adjusted our records and he will not receive any further charges or demands for payment including the $199.00.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

We have tried contacting with [redacted] to work within to maximize the benefits of our site.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membership has been deactivated.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved as soon as I identify the credit in my card.

Sincerely,

Review: On June [redacted] 2013 The company contacted me and interviewed me regarding my academic and professional life. They said that they will send me the finalized version of the interview and only upon my approval after viewing the documents they will publish that online. Then they acquired my credit card number. At the time of sale and while the transaction was taking place, the representative DID NOT tell me that once the phone call is over the membership if final and the fee is not refundable. The next day, I searched online and talked to people to find out that this company is not reliable and not trustworthy. I kept calling and emailing them to stop the process and to refund my money, but they didn't answer the phone and didn't respond to my emails. I finally got a hold of a person called [redacted] on Monday July [redacted] 2013 and she said that the fee is not refundable and the transaction is final. I told her that this should have been said before my credit card was acquired and not a few days later. She offered me a discount only. After that I called and emailed asking them to cancel my membership and refund my money, but nobody has responded in that regard. I have found many bad reviews online about this company. Mainly, I am complaining about their unethical approach to the customer and unethical way of collecting money. They failed to fully and clearly state the terms and condition of the sale before the transaction took place. Also, a legitimate company would respond to customer's complains which they didn't. Anytime I have called, the call goes to an answering machine and they never return my calls and messages.Desired Settlement: I want the money to be refunded back to me and my membership to be canceled. I don't want this company to publish anything about me. I like the refund to be in a form of check to be mailed to me.

Business

Response:

Review: I bought this membership,but have not been able to print my report. Also,I think the travel offer is a scam.

The whole thing is shady. Nothing seems to work.

The travel is not any kind of deal,the airfare is "free" ,but to stay in any of the places,it is outrageously costly. I want a full refund.Desired Settlement: I want my money back,this is s complete scam,and I fear my sensitive and personal info shared will be used dishonestly.

Business

Response:

August **, 2015 [redacted], Mediator[redacted]

[redacted] RE: Case # [redacted] Dear Ms. Murray, In response to the above referenced matter please note thefollowing. On August **,2015 a credit was processed in the amount of $200.00, accounting for the requestedfunds that had been previously billed to the credit card account of [redacted]

[redacted]. We have adjusted our records and shewill not receive any further charges or demands for payment. Before aconsumer incurs charges for the services offered by Worldwide, all materialterms of those services, including all costs, are fully disclosed. In addition, the consumer is informed thatall purchases are final, and Worldwide does not offer refunds due to costsincurred with the purchase and provision of our registry-related services. Nevertheless, in theinterest of addressing any complaint expeditiously, the credit card account of [redacted]

[redacted] has been credited and his membershiphas been deactivated. If we do not hear from you, we will consider this matterresolved to the full satisfaction of [redacted]. Thank you for your time andattention. Sincerely, ChristineB[redacted]Director of Membership Services Worldwide Branding, LLC

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I do not see a credit on my credit card. Which card are they saying they refunded? [redacted]

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I have received an e-mail from Who's Who Worldwide to confirm my biography but I never confirmed. On Tuesday, 3/**/14 I received a phone call from a representative of Who's Who Worldwide Publishers, [redacted] who went over my biography and asked some additional questions and then she approved my application and hit me right away with the membership options, Platinum $889 or Gold membership $689 and offered me that with the Platinum membership I would receive two airline tickets for any part of the world. Since I travel a lot for business and vacation this got my attention. So I settled for the Platinum, she asked me for my credit card number which I provided a Visa debit card number. I mentioned I have served the military for 12 years and she gave the platinum package for $689 insted of $889 plus a $199 additional charge after 30 days since I had served the Military and she thanked for doing so. She mentioned I would receive a welcome package by e-mail and that I had to accept. So I was under the impression that the charge won't take place until I receive the package and I would be satisfied. The same night I checked my bank account and the charge was already pending, I tried to cancel the transaction through my bank and they couldn't do it since it was process through a debit card, they suggested to contact the merchant which is Who's Who Worldwide Publishers. I have called twice and left messages and no response to my calls. I have requested to cancel my membership and transaction and to return my money. I have also sent an e-mail to the contact e-mail from their website and no one has answered me. I will put a dispute through my bank to try to get a full refund but I would also need your help since I see that similar complaints on the Revdex.com for this company. I have done some research and found under your website that this compmany have had the same complaints for the past 3 years and other internet information that seems that this is a scam and a rip off. That the airline tickets are bogus and that you need to buy a vacation package in order to use them and that it has restrictions in dates and locations.Desired Settlement: I would like a full refund of $689.00 since the service has not been provided yet and I've been trying to cancel for the membership prior to any service provided to me.

Business

Response:

Review: I was contacted by Denise F[redacted] of Worldwide Who's Who in September 2015 for an "interview" after I had made an enquiry through Linked In. She said she was part of the Australia/New Zealand team. I understood her organisation to be the "Who's Who" reference publication with biographical information on people and I thought this must have been for a Australia/New Zealand edition. The first half of the interview asked me about my work history and awards. I was then told by her at the end of the interview that I had been successful in my inclusion to Who Who and she congratulated me. I was told there were over 500,000 high-end business members worldwide and my biographical details would be on their prominent website. I was told they would send biographical information for me to check. I was then told there was a cost the cost there was a gold membership $789 or platinum membership of $989 and I needed to pay at the time. Foolishly I paid for the gold membership. It was not until about half an hour after the call that I felt a little suspicious. I called up my credit card company and asked if I could stop the payment. Already at that stage the payment had already gone through of NZ$1,244 which was US$789 and it was therefore too late to stop the payment. I cancelled my credit card as advised. At the time I was of the impression we were talking NZ dollars but I have since been told they were US dollars. I have since researched this on the internet and found a number of references to Worldwide Who's Who being a scam including the following two references:

I feel very embarrassed by this but I believe it is important that they should refund people they have scammed and that people are warned so they do not have to got through the stress that this sort of scam causes.Desired Settlement: A refund of the money paid. Suitable warnings about this organisation.

Business

Response:

[redacted]

[redacted] Dear [redacted], In response to the above referenced matter please note thefollowing. On October**, 2015 a credit was processed in the amount of $789.00, accounting for the allfunds that had been previously billed to the credit card account of [redacted]

[redacted]. Wehave adjusted our records and he will not receive any further charges ordemands for payment. Before aconsumer incurs charges for the services offered by Worldwide, all materialterms of those services, including all costs, are fully disclosed. In addition, the consumer is informed thatall purchases are final, and Worldwide does not offer refunds due to costsincurred with the purchase and provision of our registry-related services. Nevertheless, in theinterest of addressing any complaint expeditiously, the credit card account of [redacted]

[redacted] has been credited and his membership has been deactivated. If we do not hear from you, we will consider this matterresolved to the full satisfaction of [redacted]. Thank you for your time andattention. Sincerely, [redacted]

[redacted]Director of Membership Services

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I was solicited by phone as being selected for VIP membership in the Who's Who Worldwide [redacted]. I was already a member and had previously participated in several branding opportunities provided.I was advised the cost would be $1024.95. They said they would call me in next week or 2 to conduct my interview to prepare for the publication.I said okay, call me and I would let them know for sure at that time.They called several times and we did not connect until Dec ** at which time I advised Member Services that I did not want to participate this time. I had spoken to my employer and they asked me to not utilize their name and my professional info in this type of publication. This is what I explained to them. They said they would have someone contact me back.After not hearing from them further I called again on Dec [redacted] and spoke with [redacted], [redacted] of Membership Services, Phone: ###-###-####; Fax: ###-###-####. Initially she said I could not cancel and after much dialogue, she agreed to provide me with a "Letter of cancellation" which I signed and returned to her that same day. I can send you copies of same.I then noticed that my debit card was back billed on 11-** for $1024.95 and have called many times thereafter and was told it would take about 30+ days to receive a credit! That nothing was billed. It is now Jan **, 2014 and I still have not received a credit on my bank account. There's an on-line scam site (Rip-off Report) that I found fraud complaints from ex-employees and others regarding this company.I am very concerned as they have my bank card and info and apparently have no fear of back debiting charges to my account.I really need your help with this. I always pay my bills on time and never have dealt with such a unscrupulous organization as this one.Apparently they closed previous business (Cambridge Who's Who) and opened this business under a different name because of all the negative press and complaints.Can you help me please?Desired Settlement: I am asking for an immediate and full refund/credit to my bank account charged, for the full amount of $1024.95 in compliance with the termination agreement they had me sign on 12-**-2013Thank you in advance for your help....

Business

Response:

Dear [redacted],

In response to the above referenced matter please note the following.

On January **, 2013, a credit was processed in the amount of $1024.95 to [redacted]. Please view the attached credit receipt. We have adjusted our records and she will not receive any further charges or demands for payment.

Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed. In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services.

Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited.

If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted]. Thank you for your time and attention.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Thank you for your prompt assistance with this matter.

Sincerely,