Patrick Riley Cooling, Heating, and Plumbing

They did an excellent job giving us a quote on our repairs

So happy to have used this company-their communication is exceptional using phone, email and text to advise of when their tech will arrive as well as to introduce him in advanceThat’s a security feature anyone alone in their home at the time of service can appreciate
Chris came out to tune up our AC unit and was great to work withHe was prompt, polite, friendly, and knowledgeableWe now have information and a number of options to consider as we take our next step
Will definitely work with them again!

Travis (service tech) was thorough and took time to explain his work and options I have both A/C and evaporative cooler units, and he's well versed in each I chose to have him do an extra service because of his personal experience and recommendation I highly recommend this company, which I've been using for yrs, and in particular, Travis - He does a great job as a representative of this company

Freddy was knowledgeable and efficient in finding the problem with my A/C He recommended the appropriate remedy to fix my problem and gave me a reasonable price for the repair

Awesome customer service, starting with the team who answers the phone, all the way to Cody, who diagnosed my plumbing issue and fixed it same dayWill definitely use againHighly recommended!

Travis F was on time and did a complete, thorough inspection of my units both on roof and in closetWhen done, he explained what looked good and what the equipment needs were with no pressure put on me at any timeI selected the items to be fixed and enhanced and he went to workupon completion, he showed me photos of the work done!

as usual a very nice job by patrick riley
thank you!

Freddy provided excellent courteous service and answered all my questions

VERY EFFICIENT SERVICE CALL TECHNICIAN EXPLAINED WHAT HE WAS DOING AND SHOWED ME THROUGHOUT THE REPAIRHAVE PREVIOUSLY INSTALLED IN TWO (2) AIR CONDITIONING UNITS AND CAN ONLY SAY IT IS SOME OF BEST SERVICE I HAVE HAD WILL RELY ON THEM FOR ANY ADDITIONAL REPAIR/REPLACEMENT THAT I HAVE TO DO

Chris p*** was at my house for a tune up he was very very good detailed which made my husband very happy he is an analytical personMy husband watched through everything step-by-step by the end of the day my husband was in love with this guy Chris was very patient with my husband taking him along with him wherever he went showed my husband everything he did answered all my husbands questions
I don't know about the other text but Chris P will be my only tech to come to my house

Just a quick to Freddy Perez for his professionalism, companies need more people like him!

The service technician from Patrick Riley was outstanding! He was professional, conscientious and personable He made my A/C unit the best it could be at a very reasonable price I would not hesitate to call again for any service they offer

I would like to thank your Company, Patric Riley Cooling Heating Plumbing personnel and excellent customer service provided by Curtis G***
Curtis provided timely and helpful advice regarding the type of A/C units I was inquiring, he explained important information regarding the product Patrick Riley had to offer, with a clear understanding of what would have to be done before and during installationA few days later it was clear, after meeting Mike C and BJ, I was in good hands, they worked endlessly to install my A/C units that same day The level of of communication they had with fellow Co workers while they needed parts was a clear indication that everyone pulls together to get the job done
They were all very professional and courteous, I wanted you to know how thankful I am to have chosen your Company

We had Michael look at our A/C and he said the fan motor was outExplained things very well and was extremely polite and knowledge about replacement and the associated costsOur A/C and furnace were years old and we decided to replace with new equipmentFelt extremely good about pricing and they were able to install on same dayThe installers were just as kind and courteous as MichaelThey were clean and worked very hardCould not be happierThanks for an outstanding job

After tuning in to a very informative radio program by Patrick Riley about possible air conditioning problems and solutions I called to set up a service call The price was extremely reasonable as it was a radio special The receptionist who called to remind me of our appointment was very friendly and helpful The technician, Freddy P., was cooperative, knowledgeable and efficient as he went about following his checklist to complete the service on our air conditioner It included checking the outside unit followed by a climb into the attic to check the blower and ductwork, etcI was given a complete detailed report of his findings and recommendations I felt confident about his summary and suggestions I was pleased with the price and service and recommend Patrick Riley Cooling, Heating, and Plumbing and the technician, Freddy Pto service your air conditioner

First time I felt not taken for a ride for business Will use this company for all my home maintenance

Great job clean and on time

They were very pleasant to work with and went right to work at what I consider a hard job Cleaned up when they were done
Freddy *** is such an outstanding representative for this companyHis expertise and pleasant demeanor was outstanding

Patrick Riley cooling, heating, and plumbing has provided me with excelent service Their representatives always show up on time They are always friendly and professional in their manner They always clean up after themselves when needed In general they always leave me with a good impression

No one likes to experience hot air blowing out of their A/C vents at the start of summer in Arizona When that happened, my husband called me at work to let me know I asked him to fetch an envelope from a bag in our room He pulled out the Hawking Air information and gave me their number I had entered a contest more than a year ago for a new A/C unit, and as a runner up had received a gift certificate with no expiration date They were the first people I intended to call because at least I could save a little money Hawking Air was bought out by Patrick Riley, however, they stated they would gladly honor the certificate I scheduled for someone to come out ASAP Within a few hours a tech, Oliver, was at our house He took his time inspecting our dinosaur of a unit and came back down from the roof with some bad news, the compressor was shot Even worse, being an older unit, it might take some time to find a replacement, and it wouldn’t be cheap My heart absolutely sank We decided to purchase a brand-new A/C instead Oliver went over the available options very clearly, got us prequalified for a loan to cover the cost, and set up an installation for the very next day We have humans, of them being elderly, and furry family members, so time was of the essence We couldn’t wait long, as temperatures were forecasted to be scorching within a few days We only had to suffer one night in a hot house, thankfully it was only in the 90’s that day The following day, Shane and his partner were at our house, removed the old unit, installed the new unit, and had cold air blowing out of my vents by the time I got home from work Oliver stopped by with the financing paperwork, we signed on the dotted lines, Shane let us know he was done, we signed his paperwork, and both men thanked us for our business Oliver said if we needed anything at all, to please give them a call and they would be out as soon as possible Everyone that came to my house was incredibly polite, very professional, and genuinely awesome I got yes ma’am and no ma’am and thank you ma’am It was so refreshing to have such respectful individuals helping us in a stressful situation Thank you, Patrick Riley, for making a very hot house, cool and comfortable! You will get our business from here on out and I will recommend your services to everyone that I know