Patrick Riley Cooling, Heating, and Plumbing

Patrick Riley ac company sold me a V I P MAINTENANCE POLICY, THEIR TECH OLIVER said and promised their company was the best company for on time service and customer service, ALL OF THIS IS A LIEI had an appointment on Friday 11/25/for 8am to 12pm they called me sometime around 9am and said they were busy with other calls and will no make it o my apt., I took off that day for this service call and a no showthey made another service date for 12/10/and promised an early call Satthe 10th of Decbetween 8am and pm, they called at apx845amto once again tell me they can NOT MAKE MY APTshe said they could make after pm, I HAVE OTHER PLANS THAT IS WHY I MADE AN EARLY APTThis company doe's not care about their customers after they collect ALL of the money for the Maintenance policyI want a COMPLETE REFUND CHECK OF SENT TO ME RIGHT AWAY, Thank you *** ***

A very pleasant and friendly experience Freddy went the extra mile and was knowledgeable and professionalThere was no pressure for recommended services, but they were clearly described and I was shown pictures of possible issues so I understood what he was suggesting

I scheduled of my air conditioners to have a PMC and cleaning Freddy was the assigned technician He was on time, professional and took the time to thoroughly explain the condition of my units and potential issues down the road He was very knowledgeable and a great representative for the company I would definitely conduct business with them again

Very thorough and professional Chris Pdid an outstanding job

Very thorough in their service call

Matt and Shawn were excellent they diagnosed the problem they fixed the problem and they were very professional..kudos to Patrick ***??

I was charged for lbsof freon without being told before handI should have been told I need 3,lbsat a cost of $I was made to feel I have a leak and paid another $for a stop leak solutionI feel I was ripped off and never needed lbsor had a leakTold me my air handler was bad but not what was wrongI feel I was deceived

I purchased a new split a/c and gas heating system from Patrick Riley I got a very clear and accurate cost estimate for the system which they held to They explained very clearly what my key decision points were in configuring my new system The installation was done over a couple of days and went smoothly
There was a quality control folla few days later and the system checked out well

Made appointment for A/C tune-up, two unitsGiven a timely convenient appointment with a hour (to 2) windowRec'd office call shortly after advising tech would arrive w/in hourTech Freddy Pon timeCourteous, professional and thoroughInspected each unit and reported his findings and provided options and recommendations Completed tuand recommended service in a timely mannerWould use this firm again

Oliver was Great todayA quick heater issue repair that will save me money on my SRP BillKnowledgeable, personable and efficientThank You, *** ***

I have had many experiences with less than honest HVAC companies However I finally found a company I feel I can trust, Patrick Riley The technician I have been working with, Chris, is very professional, has always fixed my problems, and the fixes last He explains what is going on and the options I have to fix any problem He is eager to address any issues I bring up I would recommend Chris to anyone

He was able to come the same day I requested serviceVery professional!

Aron D came to clean out our AC ductworkWe had it done by Coit two years ago and had a horrible experience that turned us off from doing it againBut he stayed until the job was done and done right this timeHe made sure to show us particulates that had come out and assured us my children's chronic allergies would be greatly improved

My first plumbing repair with this company and I was very pleased with Peter Jtheir technician He was on time and fixed the problem very quickly and made me aware of another potential problem He fixed that,too Peter Jwas one of the best technicians we ever had A nice guy ,too

Professional expert service! I would highly recommend to anyone

Chris Pdid a great job on our wine cellar Very happy with the work

Great young man Knows his business and very helpful Freddy is a great asset to this company Thank you Freddy

** *** *** approached you because of miss communication of our technician and *** *** on our financing product. I *** *** representing degrees got involved and came to a resolution with *** *** to make him happy. We have come to a conclusion on the financing for
*** ***. The conclusion will be a new financing product that will allow *** *** no payments until 1/10/which he can find a finance company that will meet his needs. We will also refund him $and check why his electric bill was a little higher. *** *** signed off on this statement and is 100% happy. ?

Service Pro Travis Fwas out at our house on 07-09-after the A/C went down on a degree day! Patrick Riley had a technician to us in less than hours and Travis had the year old unit up and running in less than one hour Travis was friendly, professional, and very well trained He explained everything perfectly and we will be having a new A/C unit installed by Patrick Riley within the month! Highly recommended!

This company has done hand stands to make their service and sales commitments right Kudos to Owner Pat R*** in honoring all aspects of previous commitments and to Senior Tech Chiris Palacios for his "above and beyond" service and technical work in making my system top notch His professionalism in representation of the Degrees organization and respect for my home was outstanding I would recommend their work to anyone