Wilber & Associates, P.C.

Initial Business Response /* (1000, 5, 2016/01/28) */
Wilber & Associates represents State Farm Insurance for a subrogation tort claim for a vehicle accident that occurred 10/19/15 in Woodland Hills, CA. The responsible driver fled the scene of the accident but the insured was able to take pictures...

of both the vehicle and the driver. The vehicle was found to be registered to Mr. [redacted].
Since the date that he filed this complaint it appears he has realized it was vehicle as he has paid the claim in full.

I have reviewed the file and all of the payments received from Ms. [redacted] have been applied leaving a 100.00 balance. Ms. [redacted] has not provided copies of any of the payments that she has maid. I will send her our payment ledger so that she may reconcile her records.

Dear Revdex.com,Thank you for providing a forum to resolve these types of issues and for giving us an opportunity to respond to the complaint.This claim arose out of an automobile accident that occurred on December 23, 2015 in East Glacier Park, MT. One of the vehicles was driven by our client's insured,...

after our client paid for the damages to their insured's vehicle, our client advised us that the other party was at fault in the accident and advised us that the at-fault vehicle was owned by Ms. [redacted].When we contacted Ms. [redacted] she said she didn't own the vehicle, but she said she knew the vehicle was insured with Farmers. We then contacted [redacted], and they sent us a letter advising us they didn't insure Ms. [redacted] or the vehicle (see attached).In her complaint, she stated that this issue has been arbitrated. We were never informed of this by our client, so after we received the complaint, we reached out to our client to confirm whether this issue had gone through inter-company arbitration. Our client confirmed arbitration had taken place and that the other carrier was [redacted] as we had mistakenly assumed). Our client also confirmed that [redacted] won the arbitration.We apologize to Ms. [redacted], and we want her to know we are closing our file and will not be contacting her again.Thank you for your assistance in this matter, and if you have any questions, please don't hesitate to contact us again.Sincerely,Wilber and Associates

Our response is to the Revdex.com and not the party filing the complaint. Our file is closed for her and we have addressed her complaint.

Initial Business Response /* (1000, 5, 2016/04/18) */
Wilber & Associates represents Farmers Insurance for an uninsured motorists claim that Mr. [redacted] was involved in. The supporting documents were emailed to Mrs. [redacted] on 4/13/16. Our office will mail her a second copy by USPS.

Wilber & Associates had represented a national insurance carrier for a subrogation tort claim in 2013. We no longer handle the claim. Mr. [redacted] was the owner of a vehicle that was driven by his wife that was involved in an automobile accident with our client's insured on 5/22/13 in...

Chicago, IL. Our client notified him and our office notified him 4 times by USPS. We received no response from Mr. or Mrs. [redacted]. They were both certified by the State of Illinois under the Financial Responsibility Act. Mr. [redacted] may contact our office at 800-313-5169 Ext 3191. Please note that our notices were sent to the same address on Mr. [redacted]'s complaint.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1[redacted], and find that this resolution is satisfactory to me.

Initial Business Response /* (1000, 5, 2016/10/06) */
Our law firm represents [redacted] They have paid 1$14,963.17 on behalf of their insured for an automobile accident that occurred 1/15/16 in Tallahassee, FL. Mr. [redacted] was the at fault uninsured motorists who caused the accident. Mr....

[redacted] has paid 3250.00 to date towards the balance of this subrogation claim leaving a balance of $11,713.17.
Initial Consumer Rebuttal /* (3000, 7, 2016/10/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The original balance is 7,500 and noe they added and additional 7,463 and claim that the balance is 11,713....its unaceptable because I feel that now that im paying they will be adding more and more charges when im trying to settle the original bal of 7,500 and still treating me to suspend my driver license..this is no the way to conduct business.I agee to pay the 7500 and nothing ekse.and thats my final offer not paying no other amount as according to their first statement the other part insurance had took care of the damages.
Final Business Response /* (4000, 9, 2016/10/14) */
Our client has paid their insured's claim for damages. Due to Mr. [redacted]'s failure to maintain his own insurance he is responsible to reimburse our client for their loss.

Initial Business Response /* (1000, 5, 2015/06/02) */
Wilber & Associates is a subrogation law firm specializing in tort claim recovery. We do not collect consumer debt. We are not a credit reporting agency. On 05/17/2015 we encountered an error with one of our vendors which caused letters to be...

sent in error on a series of closed files. The claim in question, XXXXXXX, was one of those files. While this originally was an active claim with Wilber [redacted], assigned to them by [redacted], it was not an active or open claim with Wilber & Associates. We received the claim from [redacted] in a closed status. We have issued a letter to [redacted] of whom[redacted] is a representative, advising that our letter was sent in error. No further contact w/Partners Management will be made by our office. Should this file be reopened by our office for any reason, [redacted] cease and desist will be honored. [redacted] is encouraged to contact our office to discuss this claim, should they have any further questions or concerns. They may contact me directly at X-XXX-XXX-XXXX ext. 110. [redacted] Wilber & Associates.

Initial Business Response /* (1000, 5, 2016/10/20) */
Mr. [redacted] has been aware of the towing charges owed to the rental company. The damages to the rental truck were due to operator error forcing the company to have to tow the truck. We are closing our file and returning it to our client but we are...

unable to removed the charges.
Initial Consumer Rebuttal /* (3000, 7, 2016/10/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They keep on saying that I owe a charge. How do I owe a charge if I was not notified before charging me and I was not at fault? This statement "The damages to the rental truck were due to operator error forcing the company to have to tow the truck" is completely false. The customer service representative on the phone acknowledged that there was some fault in the trailer causing it to be jammed in the middle of the road. They need to listen to the recording as it was the recorded line.

We did locate this telephone number as removed as a wrong telephone  number on 11/7/17.

To clarify for the benefit of the Revdex.com this claim is for an uninsured motorist tort claim. Mr. [redacted] has been paying for the property damage portion of the claim. On 9/27/17 our client, [redacted] Insurance, advised our office that the bodily injury claim of $10,000.00 had been settled. Mr. [redacted] has...

called our office every month since 9/27/17 to make his payment.Our office will send the supporting documents for the additional payment to Mr. [redacted].

Initial Business Response /* (1000, 5, 2016/07/07) */
We have reviewed Mr. [redacted]'s complaint. Due to his cease and desist order we will no longer contact him.
Initial Consumer Rebuttal /* (2000, 7, 2016/07/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I...

accept the response as I have verified my credit report has not been negatively impacted by this incident and that I will not be contacted again.

Initial Business Response /* (1000, 5, 2016/07/11) */
Ms. [redacted]'s account has been set up to produce monthly statements.

Initial Business Response /* (1000, 5, 2015/04/20) */
Mr. [redacted]'s information had already been removed from our file. A confirmation letter will be mailed.::

Initial Business Response /* (1000, 5, 2015/10/06) */
[redacted] & Associates, P.C. is a national law firm representing the insurance industry for subrogation tort claims. We are not a credit reporting agency. Wilber & Associates represents [redacted] Mutual Insurance Co. for a claim involving a...

claimant by the name of [redacted], arising from a loss which occurred on 05/17/2015 in Chippewa Falls, WI.
During the course of our recovery efforts, we conducted skip trace efforts on the claimant [redacted]. The representative conducting those efforts inadvertently updated the claim with an address for the incorrect [redacted]. We have subsequently identified the error, removed all of Mr. [redacted]'s personal information from the file and are now pursuing the correct claimant by the name of [redacted].
We have issued a letter to Mr. [redacted] of [redacted] Springfield, OR 97478, confirming for him that he has been removed from our claim.
Wilber & Associates, P.C. appreciates the service that the Revdex.com provides to both consumers and businesses. It is our desire to provide any assistance we can, to that end.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept that Wilber & Associates has removed me as being the party at fault for a still unclear reason, in the amount of $5,110.00.

Initial Business Response /* (1000, 7, 2015/07/01) */
Wilber & Associates is a law firm with the primary practice of subrogation tort claims for the insurance industry.
For clarification, Mr. [redacted] is not our client, he is the tort feasor. Mr. [redacted] was involved in an automobile accident 8/17/14...

in Denver, CO. As the at fault driver he caused damage to 2 of our client's insured's vehicles. He was not insured as required by the State of Colorado Financial Responsibility Law therefore he is responsible for paying for the damages he caused. He has entered into a payment agreement on one claim. The other claim will require payment in full for a lease.
Mr. [redacted] has been uncooperative with our office making it difficult for us to work with him.
Initial Consumer Rebuttal /* (3000, 9, 2015/07/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I accept that I have to pay the claim #XXXXXXX in full.In regards to the other claim,I spent all day yesterday trying to set up the automatic monthly payments with this firm and Mr.[redacted] refused to work with me.He has made false accusations which I have no idea how he came up with.I understand it is my responsability to pay for the damages,so thats what I will do,but in order to do that [redacted] & Associates must act professional and be willing to work with its customers.Therefore if Mr.[redacted] is willing to do his job and fallow through with the agreement on the other file,we will move forward.

This tort claim has been returned to [redacted] Insurance.

Initial Business Response /* (1000, 5, 2016/03/14) */
Wilber & Associates, PC represents State Farm Insurance for a subrogation tort claim resulting from an automobile accident that occurred 11/15/14 in Brentwood, MO. Mr. [redacted] was the at fault driver causing $1016.72 in damage to our client's...

insured's vehicle. Mr. [redacted] was not insured as required by the State of MO. Our office has made every attempt to work with Mr. [redacted] to no avail.
For the office our office does not collect consumer debt and we are not a credit reporting agency.

Initial Business Response /* (1000, 5, 2015/06/25) */
This claim was reviewed in our compliance department and closed 6/24/15.