1 800 Wheelchair.com

HIWe already credited the account Transaction Number: [redacted] if you like to get on the phone with your bank to see why it didn't post please call me at [redacted]
[redacted]

I contacted them they will call you in the next 20 hours

Hi [redacted]We are sorry for you incontinence For some reason the rep you spoke with did not follow up properly and we take full responsibility.We already refunded your order your Transaction ID # [redacted].You should see it posted on your account immediately.Thak...

you [redacted]
[redacted]

Hi we are going to call the customer Today to resolve

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.I wish to cancel complaint against to 1800wheelchair.com ,which I requested last week. I received...

the product finally. Thanks for the help you provided. [redacted] 
Sincerely,
[redacted]

We gave you a deep discount already and we charged you our cost and we overnight ed the item to you on our expense we already lost money on your order  i would not allow a customer to black mail us by going through Revdex.com and just get a free Product for no reason you have the item and you used it if you want to return it we sent a call tag (also at our expense) and make sure its not used and its in a resale conditionthank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I appreciate your response and I hope to hear a favorable response from the manufacturer
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The wheels were out of stock for a few days it ships out today from the warehouse the customer should have within 3 days

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have not been refunded the monies...

paid despite the item having been returned weeks ago.  Numerous attempts to contact the business' customer service and accounting departments have gone unresolved.  Boiler room representatives in the Philippines put caller on hold indefinitely so that customers give up.
Have also attempted to communicate with CEO/President Joseph P[redacted] but calls are not put through.  Appears that litigation may be only recourse at this point.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The credit was refunded on 7/**/2015 after it was returned and the policy we have it can take up to 30days for inspection see Transaction Number: [redacted]

the order ** fully refunded Credit TransactionTransaction Number: [redacted]Transaction Date: [redacted]Approved

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
The return policy clearly states it can be returned within 30 days with return approval. The product does not meet the needs of the patient as it is not able to be folded without disassembling, and an old person already in a wheelchair can not perform the act. I can't even do it.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

HI  We already refunded the full amount to the customer $850Transaction Number: [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I still have not received a credit on my account , I called them 5 days ago and they said they would make it a priority, they lied again  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
The $7.00 was credited to my bank account today in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

We are refunding the full amount unfortunately we were delayed

a full refund has been given to your account

HI We already refunded the customer Transaction Number[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]