AA Service Co. Heating & Cooling

Ralph C. is the best. He is always on time, personable, knowledgeable, thorough, and effective. We actually look forward to his visits.

Once again, Scott S. came to perform preventive service our air conditioner system.
He is very pleasant and very thorough. When he left, everything was in place and clean.

This is a first class organization. From making the first request for service to the after call once the service have been completed. They understand Customer Service. They give you a window for your service call and the tech calls you 20 minutes out. Tim B was the best. He explained everything to me and answered all my questions. He gave me tips on how to be more efficient with the furnace. he showed me what he saw and provided recommendations. He went above and beyond the initial service call. he could of easily did the basic service call but he had a suspicion that my coils needed cleaning so he opened up the unit to find out that they were so clogged with dust that it was surprising air was getting thru. A normal tech would have just done what he had to do and leave but not Tim. He even called me after he left to remind me about my filter. This is Top notch customer service and I will recommend this company and especially Tim to everyone.

Outstanding company and great service.
Petr G is the best!

Jim G. did a great job. On time. Very courteous. Knowledgeable.

Petr G. has serviced my furnace for a number of years. He has always been clean and neat, efficient and very professional. He has alerted me to potential problems, answered my questions and helped me with any heating /cooling concerns I might have (like properly setting my theromstat). I recommend him and the AA Service Co. Heating & Cooling very highly.

Scott ** & AA Service are excellent. Service is great, scheduling is easy. I really appreciate Scott taking the time to clearly explain the answers to questions I ask.

One of the few, not just HVAC contractors, but contractors generally that I trust. Technician Petr G is a big reason why.

Ted from AA Service was professional and knowledgeable at servicinc our furnaces and heating components. He also was accomodating by parking in the street since our driveway is too narrow for our cars to get out.

We had an air conditioner installed last week with AA Service and it was painless! Courteous, efficient technitions. He job was done in less time than promised. There was no mess left behind. I was very happy with the results. I would recommend AA Service.

Scott [redacted] replaced our thermostat and transformer. He worked through all complications regarding the wiring until he could figure out the issues and get our heat running again for the winter. He did an excellent job, was friendly and explained how the new equipment worked. I would highly recommend him for future work.

came today as promised on annual inspection of furnaces

Scott S. is the man! Super efficient and friendly. AA had him scheduled and at our door within 2 hours. Diagnosed and did exactly what was needed within an hour (replaced a burned out electrical component in 13 year old home AC system). Had the part on the truck. 10/10 would recommend AA to anyone.

Tommy S was prompt, courteous, thorough and pleasant.

I complement the business owners of AA Service Heating and Cooling for the high quality professionals they send to service my home. Kraig H is the latest and he was prompt, efficient and friendly as well as very patient with my questions. Thank you! [redacted]

Alex M was polite, efficient, quiet and neat when servicing my air conditioner. Also, they called before coming during the window we had established. I've been using AA Service for many years and have never had one complaint.

Tim is a wonderful employee. He is prompt, informative, and thorough in servicing our furnace and air conditioner. He answers questions thoughtfully and offers suggestions to help us maintain our equipment. He is top notch! AA Service is a well run company with respectful employees.

Tim B is the best! He has been our service pro for years. Very thorough and professional. Highly recommend!

I purchased a new condo in the Lincoln Park area and recently had Joseph [redacted] there to service my air conditioner for the upcoming summer season. He was very professional and certainly knew what he was doing. I am happy with AA Service Company because of Joe.

Yesterday was time for our semi-annual maintenance of our Heating/Cooling system. We have used AA Service for the last 10+ years and have always been pleased with their professionalism and service levels that is until yesterday. Pleased cannot do justice to the level of service we received from Andy C. Andy took the time to educate me about our system - and actually demonstrated to me performance relevant keys for our system that I showed to my wife. He wrote out a note detailing his discussion with me and actually walked me through maintenance. This might not seem like much but in the fifteen years of owning this house no one had ever taken the time to explain to me these factors!

In an era where average service becomes exceptional, Andy C. became an ambassador for AA Service.. The actual time spent with Andy C. and his interest in our home and the efficiency of our system was amazing! In short - my expectation is for all future calls to receive this levels of enthusiasm.