Advanced Capital Solutions, Inc.

We have emailed our client a request for more documentation to be sent once it is received it will be sent by US MailIf it is not able to be provided the account will be closed and any monies already paid will be fully refunded

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before
sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

There is an account in our office for *** *** with asocial security number ending in *** in regards to an account with *** In accordance with company policy when any complaint is received by ouroffice this account has been closed, placed in a locked status and all numbershave been
removedWe do apologize if our communication has caused anyinconvenience.Although I was not present during the call in question it iscompany policy to follow all pertinent state and federal laws included but notlimited to the F.D.C.P.AAny actions found to be in violation of these laws byany employee will be subject to a negative impact on their employment. Sincerely,*** ***Director of Compliance

There is an account in our office for an *** ***r, ill wMsHas listed on the account as possible reach and the account has been closed altogether to ensure it is not called againOnce closed the account is not sent nor sold to any other office for further collection efforts.The account was
only placed in our office as of 8/20/and the only record of a call from M** *** was last night after business hours left on our voicemail, once that message was received we promptly marked her number as incorrect.Our office is not a credit reporting agency therefore cannot update any information that may be on *** *** credit report.It is company policy to follow all pertinent state and federal laws included but not limited to the *** Any actions found to be in violation of theselaws by any employee will be subject to a negative impact on their employment.Sincerely,*** ***Director of ComplianceAdvanced Capital Solutions

We can provide proof that your payment schedule was for the 28th of each month and only drafted on the 28th of each month, it may have taken a few days to clear you bank account and sometimes may not have been deducted until the 1st, your bank can certainly help you in clarifying this as well.If you would like to discuss it with me further you can call my office directly @ ***.Sincerely,Vincent R***Director of Compliance

There is an account in our office for J*** *** ***e with a social security number ending in *** in regards to an account with *** ***In accordance with company policy when any complaint is received by our office this account has been closed, placed in a locked status and all
numbers have been removedWe have notified our client and owner of this debt as well and if this is being reported on her credit report we will advise it is being disputedThat dispute will still need to be made with the proper reporting agencyWe do apologize if our communication has caused any inconvenienceAlthough I was not present during the call in question it is company policy to follow all pertinent state and federal laws included but not limited to the F.D.C.P.AAny actions found to be in violation of these laws by any employee will be subject to a negative impact on their employment Sincerely, *** *** Director of Compliance

There is an account in our office for*** *** e for an outstanding matter with ***In accordance with company policy when any complaint is received by our office this account has locked ensuring no further calls to *** ***Further, we have sent out a letter as requested and
put in a request for validation of debt with our clientAfter review of the matter, at no time was *** ***e threatened with a lawsuit or any other legal actioncalls were made to *** ***e only because there was no connection or appeared to be a bad connection on of the calls made and *** ***e called us back but there was no one on the phone when we answeredOnce validation of debt has been received, we will send out to *** ***e by mailWe do not condone any harassing or unprofessional behavior by any of our representativesAny actions found to be in violation to any state and or federal law by any employee will be subject to a negative impact on employment up to and including possible terminationSincerely, *** *** Director of Compliance

There is an account in our office for *** *** with a social security number ending in *** for a matter with E*** *** ***In accordance with company policy when any complaint is received by our office, the account has been placed in a locked status ensuring no contact is made until
your request is fulfilledA request has been made with our client for original documentation and will be sent out to *** *** home address for reviewAny future question can be made to my office directly * ***Sincerely,*** ***Director of Compliance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

There is an account in our office for *** *** with a social security number ending in *** *or a matter with *** *** To clarify, the attachment *** *** sent has our email address wrong compared to how she wrote it in this complaint ***Also, our company may
have called her number at work but it is highly unlikely we called her more than once a day let alone times in one day but if that was the case we would welcome any examples proving this so it may be looked into, though it is not be illegal, it certainly is overkill and we would like to correct itWe do understand there may be other companies calling for *** *** as wellIn accordance with company policy when any complaint is received by our office the account is closed and all numbers are removedAlthough this action does not resolve her matter with *** *** *** *** may call my office directly to discuss any further arrangements @ *** Sincerely,*** *** ***Director of ComplianceAdvanced Capital Solutions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution to close the account and stop all actions on it including the possibility of selling it to any other entity would be satisfactory to me, as long as they also mail a letter to me via USPS to the *** *** *** *** ** *** address stating all that they stated about closing the account permanently and not selling it to any other entity; I will wait until July 3rd for the business to perform this action and, if it does, will consider this complaint resolved
I also spoke with MrVincent Raphael personally on Wednesday, June 24th, wherein he stated the same and promised to mail me a letter via USPS confirming permanent closure of the accountThis conversation took place prior to having seen the communications from the Revdex.com
Thank you for your speedy action to support me in resolving this frivolous and fraudulent *** card matter
Gratefully,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. Like I stated the threat was left in voicemail and I have proof  Send a bill in mail and I will make payments that fit my financial situation 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]It was just a few weeks ago you were demanding and insisting that I owed you money for an alleged debt.  What happened to that?  Did Advanced Capital Solutions lend me its own funds or capital stock?  Advanced Capital Solutions can provide me with payment for violations of 15 USC 1692 and for the balance of the alleged debt which is fictitious.I also sent them recent correspondence via Certified Mail so they can provide me with the appropriate documentation to verify that they are not involved with multiple cases of bank fraud, wire fraud, and many, many other violations of United States Code and other pertinent laws and statutes.   
Regards,
[redacted]

There is an account in our office for a [redacted]y with a social security number ending in [redacted]  [redacted] In accordance with company policy when any complaint is received by our office this account has been closed and a letter was sent out on 7/11/17 following...

the conversation with [redacted] Original documentation was ordered and if not received with in 30 days the account will stay closed in our office. Thank you[redacted]
[redacted]Advanced Capital Solutions

There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted]. A company does not need to be accredited with the Revdex.com to constitute it as a legitimate company. Our company has removed payment in the meantime as...

we are not in the practice of processing any payment where the consumer does not feel comfortable in paying. This debt is owned by [redacted] and can be verified by tracking the chain of title for this specific debt. Should [redacted] have any questions or wish to restore payment on the account she may call my office directly @ [redacted] Sincerely,[redacted]Director of ComplianceAdvanced capital Solutions.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

There is an account in our office for a [redacted] with a social security number ending i[redacted] for an account with [redacted]. In accordance with company policy when any complaint is received by our office this account has been closed and all numbers removed. To clarify we have only started...

working on the account since the beginning of this month and are not the company that's been calling for 6 years. A further review of the account also shows that we are not portraying ourselves as police officers or lawyers in any way. That conduct is neither condoned nor normal business practice of our company. Any actions found to be in violation to state and federal laws by any employee will be subject to a negative impact on employment up to and including termination. Sincerely,[redacted]Director of ComplianceAdvanced Capital Solutions