Just had a new hot water heater installed and could not have asked for better service [redacted] was our service pro and he walked us through all the options available to us, was very professional in his presentation and has been quick to answer all questions Our installer was Rosendo and he was also very professional in his work and explaining what he was doingI would highly recommend Al Coronado Plumbing and especially [redacted] and [redacted] Thanks for a great job!
[redacted] went above and beyond his job duties He rehung the door to the wash room that was not closing properly while waiting for the hot water heater to drain He is very professional and a very nice person to talk with I highly recommend that you ask for him whenever calling Al Coronado Plumbing
Overcharge for work done and high pressure sales tactics Hired this company to clear drainClean out was done and service was fineTwo days later received phone call from company strongly urging me to spend an additional $to clean out the pipes so problem would not come backBecause the water damage was extensive, affecting the entire living area of my home,I did seriously consider the extra charge, but instead decided to consult with plumber I have used in the past who did not have equipment to do the jobHe stated that because pipes are plastic once the drain is cleared the problem should be taken care of so the $charge was not warrantedHe referred me to another heavy duty plumber who stated he would have done the job that Coronado charged me $for less than $My complaint is two foldThis company's charges are very high and they use high pressure sales tactics that take advantage of vulnerable populations to do justify work that is not needed
Al Coronado Plumbing should be proud to have a knowledgeable and conscientious employee of the caliber of [redacted] who's top notch service delivery for my recent plumbing issues were met with total satisfaction I will definitely call on Al Coronado plumbing for all my future plumbing needs....Best, ***
Installation of water heater cause damages to the porch roof and damages to the dryer where some object was drop on the unit Installation of water heater cause damages to the porch roof and damages to the dryer when some object was drop on the unitInstallation was incomplete according to City of Tucson official on first inspectionHad to return for a second inspection We were not notified of the second visit from City of Tucson they just showed up one morning Work started on March 9th and completed on March 15th
Service man had verbally quoted me for his laborBut then he said he called his boss and he was told to charge me "more for the work he did" The date was February 05,Service man [redacted] was Al Coronado employeeHe arrived at about amMy trouble was that the restroom-tub water would not drain at all.Service Invoice notes are as follows: Estimate to "cable out the tub and the kitchen line" But he could not pass or clear the tub drainSo I recommended to the customer (me) to dig down and repairHe gave me a estimate on replacing the whole sewer line for the inside of the houseThere is only restroom and the kitchen all on the same wallSo we will dig and repair from the kitchen side and I charge for my time today but I will credit back the to the bigger jobHe stated at am and departed the house at about 4-4:pmWhat I mean by bigger job is that he had quoted me a larger amount of 10,for yr warranty repair or 13,for life time
I must thank Al Coronado Plumbing for hiring such an amazing service pro like [redacted] ( plumbing technician)Besides being clean,efficient and quite clear on the issue of how to best solve my plumbing problem he found the most cost effective way to solve it I recommend [redacted] to anyone who is looking for a professional who will leave you feeling that the job was well done.Also he's one of the good guys! Thank you
My husband is extremely ill and I am a complete wreckAfter checking the Revdex.com for a rating, I call Al Coronado Plumbing [redacted] you spoke with me personally, I told you my situation and I became a crying mess [redacted] worked with me in getting all necessary repairs scheduled and all work was completed to my complete satisfactionThank you very much for your kind consideration and thank [redacted] for his patience and the "Hug"Also, thank the very nice repairman who completed the workHe was very helpful and used his shoe covers, even after I told him it was not necessaryMany, many thanks
Managed to drop the plastic toiletpaper spindle into the bowl just as I flushed - jammed in the first gooseneck Al Coronado Plumbing (who I used on a previous clogged sewer problem that took days to fix) was my first choice The Service Tech was professional, pleasant, and understanding and managed to fix the problem within minutes of arrival I was very pleased when he offered, as a value-added service because of the fixed price of the call, to drain our hot water heater, which he accomplished in a minimum of time, while explaining how the insides worked Al Coronado Plumbing is fast becoming my service for plumbing needs
We have nothing but positive reviews for the service pros and office staff at Al Coronado Plumbing All are very courteous, respectful and professional They came out on a Sunday morning within an hour and a half of the call for help They were on the phone with us letting us know approximate time of arrival and were true to their word [redacted] and [redacted] arrived, evaluated the problem, fixed the problem promptly, and then started an evaluation of the problem All of this while we had people arriving at our home for an event They were very courteous to our guests and understood how busy we were and were very patient in waiting for a moment to speak with us [redacted] was the lead pro and he walked us through the entire processHe was very considerate and professional as well as very informative in answering all our questionsThe pros that actually came out to do the work were also very informative as the process moved forward We would recommend Al Coronado Plumbing to anyone with a plumbing problem They are prompt, courteous and honest
[redacted] was sent out to my house to fix a water volume problem that was caused by the water company when they change out the meter at the street! [redacted] did not let me explain what the water company did, or why they said to call a plumber to fix the problemHe told me he didnt feel He was the right person for this job and I said okHe left and when I called the office to tell them what happen and how unprofessional he was, I was told that he called in and said he felt like I was in a bad mood and was taking it out on him! I barely said anything and he came with attitude! He also felt that he was going to have to fix something that another company messed up! Well I told them that, when I called and asked if this was something they did! When I called back in, the lady who answered the phone offered to send someone else out, but I dont want to take a chance of getting someone else this unprofessional again!
This is our first experience with Al Coronado Plumbing, and it could not have been any more satisfying Kevin was our initial contactHe thoroughly analyzed our sewer-line problem, and then explained what should be done to fix itHe went over all of the costs involved, the scope of work, and explained the company's philosophy of standing behind their work ***, ***, [redacted] and [redacted] all deserve special recognition for outstanding quality and professional workThey all went "above and beyond" in dealing with a complex and exhausting process to repair/rework our sewer-line problem, and then carefully return the landscaping to its previous appearanceAnd they were all exceptionally courteous and polite throughout We confidently recommend this company to anyone needing plumbing services of any kind
[redacted] customer service was excellentHe did a very good job on pipingThe job was completed with total satisfactionVery pleased with company and ***
[redacted] made some repairs for us yesterday and we were very favorably impressed with him and with the quality of his work! Please send him anytime we request a plumber's help
I just wanted to take a moment and say "Thanks" to [redacted] for his help and expertise working on our pluming issues He was very professional and had our best interest Thanks!
I came back after being away for weeks only to find that my sewer line was backed upThis was the third time it has happened so I decided to call professionals - AL CORONADO PLUMBING who had helped my neighbor and were wonderful! I didn't know if there were any clean-out valves as none were visibleBeing from the north, I had found this troubling when I first moved into the house as all the rest of my life, the clean-out has always been very visible [redacted] came out within an hour and a half after my call (after hours) and ran his camera down through the roof and located the blockageHe marked it and went over the options with me and said a crew would be out the next dayThe problem was under a bricked area and at that point we didn't know if there were valves in thereThe next morning [redacted] and [redacted] showed up and went to work pulling up a large area of bricks and carefully laying them out in the pattern that they had been in on the groundIt was up against a garden and they were very careful not to damage any of the plants (thank you!)After the bricks were up, they laid a tarp and dug and dug dirt that went onto the tarpThey found that there were pipe clean-outs and a very rusted central area that had lost a screw and someone had applied a C-clamp to keep things togetherIt was a mess and was causing the problem so they cut it all out, put in new clean-out drains facing the 'correct' directionThey put a new central piece in that is used to stop any sewer back flow should flooding occurThen they relaid dirt, sand and relaid the brickingThis time the tops of the sewer pieces are level with the bricking so they are very visible and accessible, but not dangerous to anyone walking over themThis required cutting bricks and very carefully measuring the pipes so that everything would be levelAl Coronado, himself, came out to check on the cutting of the bricks as that is not a part of plumbing! They were prompt, polite, and did FABULOUS workThey are my plumber now for my Tucson home!! Thank all of you so much!
Just had a new hot water heater installed and could not have asked for better service [redacted] was our service pro and he walked us through all the options available to us, was very professional in his presentation and has been quick to answer all questions Our installer was Rosendo and he was also very professional in his work and explaining what he was doingI would highly recommend Al Coronado Plumbing and especially [redacted] and [redacted] Thanks for a great job!
[redacted] went above and beyond his job duties He rehung the door to the wash room that was not closing properly while waiting for the hot water heater to drain He is very professional and a very nice person to talk with I highly recommend that you ask for him whenever calling Al Coronado Plumbing
Overcharge for work done and high pressure sales tactics Hired this company to clear drainClean out was done and service was fineTwo days later received phone call from company strongly urging me to spend an additional $to clean out the pipes so problem would not come backBecause the water damage was extensive, affecting the entire living area of my home,I did seriously consider the extra charge, but instead decided to consult with plumber I have used in the past who did not have equipment to do the jobHe stated that because pipes are plastic once the drain is cleared the problem should be taken care of so the $charge was not warrantedHe referred me to another heavy duty plumber who stated he would have done the job that Coronado charged me $for less than $My complaint is two foldThis company's charges are very high and they use high pressure sales tactics that take advantage of vulnerable populations to do justify work that is not needed
Al Coronado Plumbing should be proud to have a knowledgeable and conscientious employee of the caliber of [redacted] who's top notch service delivery for my recent plumbing issues were met with total satisfaction I will definitely call on Al Coronado plumbing for all my future plumbing needs....Best, ***
Installation of water heater cause damages to the porch roof and damages to the dryer where some object was drop on the unit Installation of water heater cause damages to the porch roof and damages to the dryer when some object was drop on the unitInstallation was incomplete according to City of Tucson official on first inspectionHad to return for a second inspection We were not notified of the second visit from City of Tucson they just showed up one morning Work started on March 9th and completed on March 15th
I again received the prompt, courteous and competent service I have experienced from Al Coronado Plumbing and in particular [redacted]
Service man had verbally quoted me for his laborBut then he said he called his boss and he was told to charge me "more for the work he did" The date was February 05,Service man [redacted] was Al Coronado employeeHe arrived at about amMy trouble was that the restroom-tub water would not drain at all.Service Invoice notes are as follows: Estimate to "cable out the tub and the kitchen line" But he could not pass or clear the tub drainSo I recommended to the customer (me) to dig down and repairHe gave me a estimate on replacing the whole sewer line for the inside of the houseThere is only restroom and the kitchen all on the same wallSo we will dig and repair from the kitchen side and I charge for my time today but I will credit back the to the bigger jobHe stated at am and departed the house at about 4-4:pmWhat I mean by bigger job is that he had quoted me a larger amount of 10,for yr warranty repair or 13,for life time
I must thank Al Coronado Plumbing for hiring such an amazing service pro like [redacted] ( plumbing technician)Besides being clean,efficient and quite clear on the issue of how to best solve my plumbing problem he found the most cost effective way to solve it I recommend [redacted] to anyone who is looking for a professional who will leave you feeling that the job was well done.Also he's one of the good guys! Thank you
Seems like emergencies almost always happen on weekendsThx to [redacted] for responding on a Sunday afternoon and taking care of the problem!
My husband is extremely ill and I am a complete wreckAfter checking the Revdex.com for a rating, I call Al Coronado Plumbing [redacted] you spoke with me personally, I told you my situation and I became a crying mess [redacted] worked with me in getting all necessary repairs scheduled and all work was completed to my complete satisfactionThank you very much for your kind consideration and thank [redacted] for his patience and the "Hug"Also, thank the very nice repairman who completed the workHe was very helpful and used his shoe covers, even after I told him it was not necessaryMany, many thanks
Managed to drop the plastic toiletpaper spindle into the bowl just as I flushed - jammed in the first gooseneck Al Coronado Plumbing (who I used on a previous clogged sewer problem that took days to fix) was my first choice The Service Tech was professional, pleasant, and understanding and managed to fix the problem within minutes of arrival I was very pleased when he offered, as a value-added service because of the fixed price of the call, to drain our hot water heater, which he accomplished in a minimum of time, while explaining how the insides worked Al Coronado Plumbing is fast becoming my service for plumbing needs
We have nothing but positive reviews for the service pros and office staff at Al Coronado Plumbing All are very courteous, respectful and professional They came out on a Sunday morning within an hour and a half of the call for help They were on the phone with us letting us know approximate time of arrival and were true to their word [redacted] and [redacted] arrived, evaluated the problem, fixed the problem promptly, and then started an evaluation of the problem All of this while we had people arriving at our home for an event They were very courteous to our guests and understood how busy we were and were very patient in waiting for a moment to speak with us [redacted] was the lead pro and he walked us through the entire processHe was very considerate and professional as well as very informative in answering all our questionsThe pros that actually came out to do the work were also very informative as the process moved forward We would recommend Al Coronado Plumbing to anyone with a plumbing problem They are prompt, courteous and honest
[redacted] was sent out to my house to fix a water volume problem that was caused by the water company when they change out the meter at the street! [redacted] did not let me explain what the water company did, or why they said to call a plumber to fix the problemHe told me he didnt feel He was the right person for this job and I said okHe left and when I called the office to tell them what happen and how unprofessional he was, I was told that he called in and said he felt like I was in a bad mood and was taking it out on him! I barely said anything and he came with attitude! He also felt that he was going to have to fix something that another company messed up! Well I told them that, when I called and asked if this was something they did! When I called back in, the lady who answered the phone offered to send someone else out, but I dont want to take a chance of getting someone else this unprofessional again!
[redacted] replaced our hot water heaterHe was professional and personableWe were very pleased with the job he did
This is our first experience with Al Coronado Plumbing, and it could not have been any more satisfying Kevin was our initial contactHe thoroughly analyzed our sewer-line problem, and then explained what should be done to fix itHe went over all of the costs involved, the scope of work, and explained the company's philosophy of standing behind their work ***, ***, [redacted] and [redacted] all deserve special recognition for outstanding quality and professional workThey all went "above and beyond" in dealing with a complex and exhausting process to repair/rework our sewer-line problem, and then carefully return the landscaping to its previous appearanceAnd they were all exceptionally courteous and polite throughout We confidently recommend this company to anyone needing plumbing services of any kind
[redacted] customer service was excellentHe did a very good job on pipingThe job was completed with total satisfactionVery pleased with company and ***
[redacted] made some repairs for us yesterday and we were very favorably impressed with him and with the quality of his work! Please send him anytime we request a plumber's help
I just wanted to take a moment and say "Thanks" to [redacted] for his help and expertise working on our pluming issues He was very professional and had our best interest Thanks!
I came back after being away for weeks only to find that my sewer line was backed upThis was the third time it has happened so I decided to call professionals - AL CORONADO PLUMBING who had helped my neighbor and were wonderful! I didn't know if there were any clean-out valves as none were visibleBeing from the north, I had found this troubling when I first moved into the house as all the rest of my life, the clean-out has always been very visible [redacted] came out within an hour and a half after my call (after hours) and ran his camera down through the roof and located the blockageHe marked it and went over the options with me and said a crew would be out the next dayThe problem was under a bricked area and at that point we didn't know if there were valves in thereThe next morning [redacted] and [redacted] showed up and went to work pulling up a large area of bricks and carefully laying them out in the pattern that they had been in on the groundIt was up against a garden and they were very careful not to damage any of the plants (thank you!)After the bricks were up, they laid a tarp and dug and dug dirt that went onto the tarpThey found that there were pipe clean-outs and a very rusted central area that had lost a screw and someone had applied a C-clamp to keep things togetherIt was a mess and was causing the problem so they cut it all out, put in new clean-out drains facing the 'correct' directionThey put a new central piece in that is used to stop any sewer back flow should flooding occurThen they relaid dirt, sand and relaid the brickingThis time the tops of the sewer pieces are level with the bricking so they are very visible and accessible, but not dangerous to anyone walking over themThis required cutting bricks and very carefully measuring the pipes so that everything would be levelAl Coronado, himself, came out to check on the cutting of the bricks as that is not a part of plumbing! They were prompt, polite, and did FABULOUS workThey are my plumber now for my Tucson home!! Thank all of you so much!
[redacted] gave honest options to us, then [redacted] did an professional job to prep our new shower areaExcellent sales and service beginning to end