Alberta Tax Services

Dear Revdex.com,We will investigate and respond by private email.RegardsOdete C [redacted] Customer Relations Officer

Dear Revdex.com,We will reply to [redacted] via our internal private channels.Regards,Odete C [redacted] Customer Relations Officer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Dear Revdex.com,This claim was addressed by our Customer Care team and we have nothing further to add.RegardsOdete C [redacted] Customer Relations Officer

Dear Revdex.comWe will respond to the customer's son by private email.RegardsOdete C [redacted] Customer Relations Officer

Dear Revdex.com,This is the customer's 2nd Revdex.com claim.We will address him again by private email.Regards,Odete C [redacted] Customer Relations Officer

Dear [redacted] , This case is closedThe Revdex.com lacks any knowledge over Aviation law or US Department of Transportation Regulations Therefore the Revdex.com is not any position to adequately mediate such matters Accordingly we will always handle such cases privately Thank youOdete C [redacted] Customer Relations Officer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:Thank you for your time and help in this matterI do not find that this response from Qatar Airways resolves my concernPlease let me know if there is any additional information or clarification I can provide.Thank you,*** In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear Revdex.com,I will investigate and respond to [redacted] by private email.With Regards,Odete C [redacted] Customer Relations Officer

Dear Revdex.com,We will review and respond to this claim by private email.Thank youOdete C [redacted] Customer Relations Officer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:these basic factsThe refutable points are as followsThe airline does not deny that it has misinformation on the website The checked baggage matrix on the website does not clearly state that passengers should check their tickets for the baggage allowance and if it does, it will be in the notes somewhere without reference or footnote from the matrixThe airline does not deny that the ticket does not state "chebags" allowance I have been in situation where the ticket said three bags, only to be told at the airport that the third bag is chebag and I should always check the website.I'm not a lawyer, but the misinformation led me to purchase the excess baggage allowance Given the information was incorrect, the purchases agreement should be voidable by me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear Revdex.com, [redacted] submitted his claim directly to Qatar Airways and it has been answered.The baggage allowance per customer is contractual 'per ticket' and we do not pool luggage for customers when they travel as a group Additionally there are limits imposed on the maximum weight of individual pieces of luggage for safety reasons.Our Customer Care team has replied to [redacted] and our decision remains final We cannot agree to his request on this occasion Regards,Odete C [redacted] Customer Relations Officer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I do not accept that they will response in private I have nothing to hide and do not want them to just hope this issue will be forgotten with time I need our families money back! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They have done absolutely nothing to resolve this They continue to say they did nothing wrong and justify their rude treatment and authority to change prices and agreements as seen fit This company seems to have no care for their clients! [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] As far as Qatar denying liability , I disagreeThe ammo being confiscated was clearly due to their errorThe supervisor Daniel A [redacted] at the Atlanta terminal checked in the luggage with the ammo He failed to enter the bag number on the declaration form, that is the only reason the ammo was kept, his error not just some regulation as they are stating trying to remove liability from themselvesAs far as the receipts requestedThis is custom built ammoI have attached receipts / documents for the products used to build the ammoKeep in mind you also have the machinery and tooling , along with time involvedI have also attached the return flight ticket receiptsOnce again we couldn't get any response from Qatar Airways, did not get to hunt and had to fly home with another airline Thanks, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Since the Qatar has refund my money and hence I am closing this complaint.Thank you so much for your help and support Sincerely, [redacted]

Dear Revdex.com, We have addressed this customer internally While we are very sorry to learn of her disappointment, as mentioned in the Contract of Carriage schedules cannot be guaranteed Accordingly we cannot offer compensation on this occasion.With Regards,Odete C [redacted] Customer Relations Officer

Dear Revdex.com,We acknowledge receipt ad will reply to the claim by private email.Thank you,Odete C [redacted] Customer Relations Officer

Dear Revdex.com,I am very sorry that [redacted] is disappointed but we regret that we have nothing further to add.Regards,Odete C [redacted] Customer Relations Officer

Dear Revdex.com,This will be our last response to this claim.I will reiterate again that baggage allowance policy is per passenger It is not pooled between members of a group.No refund can be offered on this occasion.Regards,Odete C [redacted] Customer Relations Officer