All In The Family Moving and Storage NE Incorporated

Dear consumer,  Unfortunately,  I am not able to locate your account in the system, however we are looking into this issue as to why you weren't refunded and if refund is due, we will be sure to comply with returning your funds. Thanks,  Management

Dear consumer, As a company, we strive to assure satisfaction during the relocation process. We regret the experience you noted above and apologize sincerely. The delay of pick was not in our control due to traffic and we tried our best to make it in the estimated time of arrival window. As for you pick up concerns, we quoted you on the additional 300 cubes additional for a total of $4400 however, we didn’t realize you had additional goods in the garage. At that point, we advised for the additional inventory would cost more to transport. You decided to have us deliver what we had already picked up. We were willing to deliver your goods but requested payment from your balance in which you then opted to pick up your goods from storage. Our customer service department did not have access to the exact  location of your good in storage but sent an email to dispatch to recover that information. Once received, you were notified and scheduled for pick up at storage. All in the family apologizes for any inconvenience and did not request the $1600 balance of your move being that you chose to pick up your goods by self. Thanks, Management Tell us why here...