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American Gun Club

18801 N Dale Mabry Hwy, Lutz, Florida, United States, 33548-4980

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Reviews General Merchandise, Gun Dealers American Gun Club

American Gun Club Reviews (%countItem)

Product not received.
On October 10, 2017 I placed an online order for a T-shirt through American Gun Club. On this same date I received a confirmation that the order was received. On October 12, 2017 a $9.98 charge was debited to my credit card for American Gun Club. I have emailed ***@americangunclub.com with no response.

Desired Outcome

Provide the product or refund $9.98.

I ordered 2 t-shirts on 10/11/2017 and over 2 months later I haven't rec'd order and the American Gun Club won't answer any of my emails. Scammers and thieves. Beware of this place and do NOT send them your hard earned cash.

American Gun Club Response • Jan 10, 2018

We apologize for the inconvenience, production was delayed due to Hurricane Irma. We have refunded the $19.96 for her order of X Large Lay Me Down Unisex Tee today and this will be credited to her account within 5-10 business days. Thanks.

Merchandise not received. No response by email from company
I ordered a shirt October 15,2017. I have emailed this company customer service 3 times with no response. It would be nice to just have an update on my items or any response from them. Horrible customer service.

Desired Outcome

I would like the item I ordered or a refund

On September 1 2017 I ordered a shirt and 4 pack of stickers from this company they charged my card for $23.94. It is no Jan 2018 no reply or shirt.
On September 1 2017 I ordered a shirt and 4 pack of stickers from this company they charged my card for $23.94. It is no Jan 2018 no reply or shirt From them I have called the number and there is just a machine from a private residence I have sent many emails to ***@americangunclub.com with no reply. I would like my shirt and stickers or a refund of my 23.94.

Desired Outcome

I would like my shirt and stickers or a refund of my 23.94.

American Gun Club Response • Jan 08, 2018

This item is now in Awaiting shipment status, sorry for the inconvenience, production was delayed due to hurricane Irma. Thanks.

Customer Response • Jan 05, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
I received the same response same wording after the hurricane and still not items.

I have emailed ***@americangunclub.com multiple times for a refund for the tshirts I odered in October and no response. I just want my money back!
I want my money back!

Desired Outcome

I just want my money back! And by the way thanks for not sending me my husband's anniversary gift I really appreciate that! And for not responding to my emails! Please refund me my 32.96

I ordered 2 t-shirts on October 13, 2017. Still have not received the products but money was taken from my Son's bank account.
On October 13, 2017 my Son and I ordered 2 t-shirts
Medium Lay Me Down Unisex Tee $9.98 and a Large Lay Me Down Unisex Tee $9.98. The payment was made with a debit card.

We received an email from the company indicating it would take 12 to 30 days to receive the product. We have yet to receive the t-shirts but the money has been taken out of my Son's bank account (immediately). The email also provided confirmation of the 2 items ordered but did NOT provide a tracking number or an order number, nor any other contact information except for an email address (where no one replies).

We made several attempts to contact the company but have had no success in getting anyone to reply.

We would like our money back. We would also like this company cited and shut down and its owners arrested for fraud and theft.

Desired Outcome

We originally wanted the products but at this point we would like a refund.

American Gun Club Response • Jan 02, 2018

Sorry for the inconvenience, production was delayed due to hurricane Irma. Refunded the $19.96 and it this will be credited within 5-10 business days. Thanks.

Customer Response

(The consumer indicated he/she DID NOT accept the response from the business.)
The company lies once again. There is no refund in my account, and the document they have attached only shows an email address but no proof of any transaction.

Unprofessional and no date or tracking of the transaction.

We demand a full refund immediately and will support any disciplinary action against the company as it has given this response to other customers as well.

Ordered a t-shirt on 7/28/17.
Attempted email contact, no responce, website don't exist now and still cannot get any responce from this buisness.
Charges were charged to my credit card but still no merchindice.
I really wanted this t-shirt and am very disappointed.
Horrible business and non-exhistant customer service.
Will never do business with this place ever even if they miraculously reappear.

American Gun Club Response • Jan 02, 2018

This item is now in Awaiting shipment status, sorry for the inconvenience, production was delayed due to hurricane Irma. Thanks.

I ordered Tshirts off of Facebook totaling aprox $60 in August it is December now and nothing has shipped I've tried to contact them with no reply
Order date August 28, 2017

5 XL triggernometry unisex tee @ $9.95
4 pack 2nd amendment stickers @ $12.99

Desired Outcome

Refund of charges

Non delivery of paid for goods
I placed an order for two tee shirts on August 29, 2017, and the money was taken from my account. I have yet to receive my order and have repeatedly written to this company with no response. I want a refund of my $19.90 immediately.

Desired Outcome

Refund of my $19.90

10/8/17 I ordered 3 shirts. Sent several emails requesting order status. No response, no shirts.
On 10/8/2017, I responded to a Facebook ad for tee shirts. I ordered a total of 3 (total of $42.94). I received an initial email invoice from American Gun, but no estimated delivery, or tracking number. On 10/9/17, I emailed them to request a status on the order, and an estimated delivery. No response. I then attempted to go to their website, and it has been shut down. I attempted to call the number listed on the Revdex.com website, not good number. On 12/20/17, I sent yet another email, now requesting a refund as the shirts were to be Christmas presents, but with no delivery, I've had to purchase other gifts elsewhere. I am now wanting a full refund, and not the tee shirts.

Desired Outcome

I no longer want the merchandise, as I do not care to advertise their business. I want only to be refunded my $42.94.

I ordered a shirt on 8/27/2017, and sent an email to their email on 11/3/2017 and have not heard a response. Money has already been taken out of my bank account.

American Gun Club Response

We are sorry for the delay due to hurricane Irma. This order is now in Awaiting Shipment Status. Thank you.

I ordered several tshirts from this company on August 27. I have not gotten the shirts nor have I heard ANYTHING about them!

American Gun Club Response

This item is now in Awaiting shipment status, sorry for the inconvenience, production was delayed due to hurricane Irma. Thanks.

Placed or and never recieved
On 10-9-17 I placed an order for a shirt from this company with upgraded material on the shirt. I was billed 9.98 for shirt and 12.99 for the upgrade. I was told it would take up to 30 days to deliver and here it is 12-13-17 and I have not received my order. I have tried to email the company and got no response and no answer to phone calls. I searched online for more info for the company and I can no longer find the business site.

Desired Outcome

pretty simple I want my full refund of 22.97

Purchased/Paid for Products and never received them, nor have I received any responses to my inquiries.
Order placed Sept.5,2017.
Invoice # *** for $42.84 and #*** for $12.99.
Money was immediatly debited from my account.
On 10/1/17, 10/8/17,10/20/17 I tried to contact them via email, as to where my products were and why I had not received them.
On 11/2/17,11/10/17, and 11/21/17,and 12/13/17 I Emailed requesting a refund..
I Never received a response from them.

Desired Outcome

My purchased goods or a Full Refund. Criminal charges against them, wouldn't hurt my feelings either..

I ordered 3 shirts on 9-6-17, this is now 12-11-17 paid with my credit card and still haven't received the shirts!

American Gun Club Response

This item now in Awaiting Shipment Status. We are sorry for the delay in production due to hurricane Irma. Thank you.

I ordered 2 t shirts from the company that were suppose to be free except for shipping. I never recieved the shirts.
Date ordered was 8-13-2017
paid $20.90 with visa ending in xxxx
Item: 1-xl tshirt
1-3x tshirt
Invoice number from American Gun Club is xxxx

Desired Outcome

I would like a full refund please

Never received merchandise that was ordered

American Gun Club

Billed on: August 30, 2017
Invoice ***

***
***
***
US

We received your payment

Thank you for your business. Enclosed is an invoice receipt for your records.

This email confirms your recent payment of $19.90. Here are the details of your payment:

View your invoice online.

Date Description Qty Amount
Aug 30, 2017 Products: X-Large Triggernometry Unisex Tee, X-Large Triggernometry Unisex Tee 1 $19.90
Subtotal: $19.90
Total: $19.90
Paid: $19.90
Total due: $0.00

This was ordered August 3

Desired Outcome

Sounds like the merchandise or a refund

I paid for a shirt that I didnt get
On August 26, 2017 I bought a t-shirt from a facebook site online claiming to be American Gun Club. The tee was call "I studied triggernometry" in black 3x. You got it for free if you paid shipping and handling which I did for a total of 10.95. I was advised in the fine print it would take 4-6 weeks for the tee to be printed and shipped. Waited the timeline and emailed the company starting 9/18/17,9/20/17 and 10/27/17. I did not receive any reply and I have not received the shirt as of date. I want a refund or the product as promised.

Desired Outcome

I want the money I paid and still have confirmation of paying back or I want the product!

American Gun Club Response

This item is now in Awaiting shipment status, sorry for the inconvenience, production was delayed due to hurricane Irma. Attached here is the screenshot. Thanks.

Customer Response

thank you

I ordered a t shirt then added a special logo in August and have yet to hear from company or receive my t shirt at present date 12/6/2017
I ordered a tshirt on line for 10.99 and added a special logo for 12.99 on August 13, 2017. I have called to no avail and have yet to hear from the company or receive my tshirt at present date of December 6, 2017.

Desired Outcome

either the shirt I ordered or a full refund

I ORDERED 2 T SHIRTS ON AUG XX XXXX THAT HAVE BEEN PAID FOR BUT NOT DELIVERED.
I ORDED ONE XL AND ONE SMALL TRIGGERNOMETRY T SHIRTS. ORDERED THEM ON AUG XX XXXX BUT THEY HAVE NEVER BEEN DELIVERED. THE ORDER NUMBER IS XXXXX. I PAID $19.90 BY DEBIT CARD.THERE IS A PLACE IN THE E MAIL TO CLICK AND SEE MY INVOICE ONLINE BUT WHEN I TRY TO OPEN THE LINK IT SAYS PAGE CANNOT BE FOUND. I HAVE TRIED TO EMAIL THE COMPANY WITH NO RESPONSE AND ALSO TRIED TO FIND A PHONE NUMBER BUT CANNOT FIND ONE. WHEN I TRY TO OPEN A WEB PAGE IT SAYS NO PAGE FOUND.

Desired Outcome

I WOULD LIKE THE T SHIRTS I ORDERED DELIVERED BEFORE CHRISTMAS. IF THIS CANNOT BE DONE I WOULD LIKE A REFUND ON MY CARD.

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Address: 18801 N Dale Mabry Hwy, Lutz, Florida, United States, 33548-4980

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