American Gun Club Reviews (%countItem)
American Gun Club Rating
Address: 18801 N Dale Mabry Hwy, Lutz, Florida, United States, 33548-4980
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Ordered shirt on August 15th and never received it, and it's been paid for.
I purchased this t-shirt via a Facebook post, I ordered it on August 15 and it was billed and paid for the same day. It is now October 29th and I have attempted several emails and have no response. Order #xxxx for $9.95 pay by Visa.
After several emails over the past month and with no response, I wish to have a refund issued.
This item is now in Awaiting shipment status, sorry for the inconvenience, production was delayed due to hurricane Irma. Thanks.
(The consumer indicated he/she DID NOT accept the response from the business.)
Although the hurricane was the reason slow down production the company should have been in contact with all of those who purchased this item to let them know that instead of going months with no communication.
Ordered shirts in August, they took my money that day and I have not received my product.. emailed them multiple times with NO RESPONSE.. I WANT Y MON
I want my money back.
I want my money back
Her order is now in Awaiting shipment status, sorry for the inconvenience, production was delayed due to hurricane Irma. Thanks.
(The consumer indicated he/she ACCEPTED the response from the business.)
August, this year, we ordered a tshirt, paid the $7.95 shipping fee but have not received it. Have tried to contact with no response. Want resolved.
On August 1, 2017, we responded to an ad on Facebook for a free tshirt with the American Gun Club. We paid the $7.95 shipping fee required. Our bank statement shows that this amount was taken out in August, but we have not received the shirt. We received a receipt from the company stating that it would take 7-12 business days to fill the order but could possibly take longer if it was a special order. Our Invoice Number for this order is 3726. We have included this information with our contacts to them. We have emailed them at ***@americangunclub.com, we have called them at XXX-XXX-XXXX but the recording states that this number does not accept incoming calls. We have private messaged them thru Facebook and also on their Facebook page. The private message included our name, address, size and when we ordered it. We feel we have tried every effort to get in touch with them but have gotten nowhere. We just want to get this ordeal resolved.
We have tried every way we can to contact this company but have not gotten any response back. Our order has been paid for, but yet we have nothing for our hard working money. If they cannot fulfill their obligation, a total refund seems to be the only resolution. Our order was placed on August 1, 2017 and it is now Oct. 30, 2017. There has been plenty of time to fill this order, special order or not. We have been patient, we have been actively seeking a response from them about the time it is taking them, but our patience has come to an end. We want to get this situation resolved and not ever have to deal with this company again. We are requesting a total refund. We feel this is a proper ending to this problem. No one want to spend their hard earned money on something that they never receive. That's just not the way it should ever be.
This item is now in Awaiting shipment status, sorry for the inconvenience, production was delayed due to hurricane Irma. Thanks.
(The consumer indicated he/she ACCEPTED the response from the business.)
We accept their response to fill our order. It would have been nice if the company had sent us a response personally but we are glad to hear that they are fulfilling their obligation on our t-shirt order and others too. We were unaware that their company had experienced complications from Hurricane Irma. We are sorry to hear about that. We are understanding people. When a problem arises for a company, we are more than willing to be patient for the completion or cancellation of an order. But since we were in the dark about the hurricane, we felt our only alternative was to file a complaint to get the situation taken care of. Thank you Revdex.com for all your help. We will watch for the order to arrive. If it does not, we will refile a complaint. Thank you.
Ordered t-shirt and stickers. They rec'd payment same day. Nothing delivered.
Order Sept 3, 2017, paid Sept 3, 2017. Order number XXXXX. Doesn't respond to emails. Phone number doesn't answer.
I want my money back or shirt delivered within 2 weeks.
We have shipped this item to the customer yesterday sorry for the delay production was delayed due to hurricane Irma. Here is the tracking number, it can be tracked via USPS: 9400111298370838117023
(The consumer indicated he/she ACCEPTED the response from the business.)
Ordered Tshirt from website. Have not received merchandise.
Ordered Triggernometry Tshirt from website (after seeing advertisement on Facebook). Order was place and credit card was charged two times on August 2nd for $9.95 and $12.99. As of yet have not received Tshirt. Have sent them several emails. Have called number listed XXX-XXX-XXXX, continuouslly receive busy signal.
If they can't supply the Tshirt I ordered, I want credit issued on my credit card.
Ordered 2 shirts on 8-25-17 still haven't received my shirts tried calling and email no response
Did not receive the product.
I ordered one Triggernometry t-shirt on 9/10/17. On 9/11/17, my debit card was charged $11.95. It is 10/26/17 and I have still not received the t-shirt.
I am seeking a refund.
Order $9.95 for shirt and then system charged Gun Club $20.00 monthly. Emailed ASAP no response 5 emails and a chat still no Shirt no response or RFND
I placed an order for a shirt for $9.95. Their system added a monthly membership to a GUN Club for $20.00. the min I got the confirmation I emailed them. Since then I have emailed 7 times I got on a CHAT from their website and I Facebook messaged them with no response to cancel this membership which I do not even know how to access to cancel. I still yet to receive a response. The shirt I ordered or a refund. In one of my emails I told them to just cancel everything including the Shirt and refund me if this is how their customer service is going to work. No response.
I would like the company to refund me my money for the club and the short that was never received. I would also like them to STOP placing ADDS if they are never going to process them or respond to customer service
Never received my order
I purchased a shirt from them on August 07, 2017, And have sent 5 unanswered emails asking where my order is. My cost was $10.95, and cant even get them to respond.
I just want my money back
Paid for items. Never delivered. No response to my emails. Phone # listed does not accept calls. Business still advertising products for sale.
On Aug 28, 2017 paid $10.95 online via bank credit card for T-shirt. Received invoice/receipt #XXXXX accepting my payment w/phone # & email address for any issues. Emailed ***@*** on 9/18/2017 & 10/3/2017 with no response. Call listed ph# XXX-XXX-XXXX with message that does not accept incoming calls per subscribers request.
I am seeking a refund from American Gun Club for $10.95 for product never delivered.
Poor customer service, false advertising, failure to keep customer updated on the order, and much more.
I haven't received anything on my purchase other than a vague receipt telling me what I ordered and how much I paid for it.
I'd like to know when my order will be shipped if it gets here at all and why I haven't received any information updates on said order
Document Attached***
We were able to find the customer details using her email address and we have refunded her account. Please see screenshot for the refunded amount.
Ordered a T-Shirt through this company, it was billed to my card but never received the item and it is 3mons later. No reply to Email and no contact #
Came across and add on Facebook on August 1st from the American Gun Club, it said free T-shirt just pay for shipping and handling. So I liked the shirt and decided to order it. The order went through on August 1st at 9:40am with an email confirmation of the order from David with a link to access a thank you page https://products.americangunclub.com/order-confirmationXXXXXXXX?cf_uvid=aXXXXXea...⇄ I also received an email confirmation of the payment with the exact same date and time as the other email from ***@americangunclub.com with an invoice number of 3626 Product:2X-Large Triggernometry Unisex Tee, subtotal of $10.95. The second email had a link to Americangunclub.recurly.com which was a copy of the invoice with the company name, address, phone number, and email address. American Gun Club XXXXX N *** Highway *** XXXXX United States Phone:XXX-XXX-XXXX Email:***@americangunclub.com It is now October 23rd and I still have not received the item. I have sent 2 email one on 9/18/17 and 9/21/17 with no response to either, I have also tried to call their number listed but it is a recording and does not go to their place of business.
I no longer wish to receive the T-shirt and would like my money returned in full. I also think this company should be investigated or shut down for lack of fullfillment on their part of this and many other transations.
paid 23.94 for a shirt I never received.
purchased a shirt on Aug.27,2017 it is now Oct. 23rd. and after several attempts to contact this company thru e-mails and phone (which doesn't accept outside calls) I have no way of getting my money back!
Complete and full Refund
We cannot locate this order, please can you give us more information like the address and name used to purchase the item. Thanks.
I paid online for 2 shirts on August 28th. I have reachdd out twice and have not received a response nor have the shirts arrived!
Purchase date: August 28th
Invoice #XXXXX
Products: 2 Medium Triggernometry Unisex Tee, Medium Triggernometry Unisex Tee
Paid: 19.90
I just want a refund at this point. It has been a very ling wait and I'm affraid they are just planning to take my money without provising the product I ordered.
This item is now in Awaiting shipment status, sorry for the inconvenience, production was delayed due to hurricane Irma. Thanks.
I also ordered a Triggenometry shirt from the Gun Club. The shirt was free, but I upgraded the material for 12.99. I have sent 4 letters to them since my order date of 8/11/2016. They did send an email saying they would notify me when the order ships, but I have not gotten an email nor have I heard back from them. Has anyone recieved their merchandise yet?
This item is now in Awaiting shipment status, sorry for the inconvenience, production was delayed due to hurricane Irma. Thanks.
I had ordered a tee shirt from American Gun Club on Aug 26,2017 and haven't heard from them since. So when I sent them 3 different e mails and got no response I tried calling their number, to which I got a recording that the number doesn't take incoming calls. I would like to think that they would like to resolve this by either refunding my payment or sending me the shirt.
Thank You, ***
***@***
XXXXX XXX*** XXXXX
This item is now in Awaiting shipment status, sorry for the inconvenience, production was delayed due to hurricane Irma. Thanks.
I ordered a shirt on Oct 5, 2017. No delivery no communication
I purchased a shirt on October 5th 2017. I received a confirmation email, but as of October 21st no shirt has been delivered. Attempted to contact American Gun Club twice to get an order update with no response. I believe this company to be fraudulent.
I would either like the shirt to be delivered or to be refunded the $10.98 I paid.
We were able to find the her details and refunded the charges on her credit card. We are sorry for the delay of the order. Please check for the screenshot of the refunded amount. Thanks.
Or der placed 8/26/17 for shirt approximately $10.00. Have yet to receive shirt.
Payment Confirmation
***@americangunclub.com
To ***@yahoo.com
Saturday, August 26, XXXX XX:XX AM
Click to View Full HTML
American Gun Club
Billed on: August 26, 2017
Invoice XXXXX
*** J. ***
***
*** XXXXX
US
We received your payment
Thank you for your business. Enclosed is an invoice receipt for your records.
This email confirms your recent payment of $9.95. Here are the details of your payment:
View your invoice online.
Date Description Qty Amount
Aug 26, 2017 Product: Small Triggernometry Unisex Tee 1 $9.95
Subtotal: $9.95
Total: $9.95
Paid: $9.95
Total due: $0.00
Payment Confirmation ***@americangunclub.com To ***@yahoo.com Saturday, August 26, XXXX XX:XX AM Click to View Full HTML American Gun Club Billed on: August 26, 2017 Invoice XXXXX *** J. *** *** *** XXXXX US We received your payment Thank you for your business. Enclosed is an invoice receipt for your records. This email confirms your recent payment of $9.95. Here are the details of your payment: View your invoice online. Date Description Qty Amount Aug 26, 2017 Product: Small Triggernometry Unisex Tee 1 $9.95 Subtotal: $9.95 Total: $9.95 Paid: $9.95 Total due: $0.00
I ordered 3 shirts on September 3rd. They have not been delivered. I have sent 3 emails and tried to call. No response.
Called . Phone not taking in coming calls. Sent emails with no response. Paid with debit card.
I would like for items to be delivered
I placed an order 8/17/2017 for 3 t-shirts using my credit card. They accepted payment but product not received.
I placed an order 8/17/2017 for 3 t-shirts using my credit card. They accepted payment but product not received. I have attempted to call the company but they do not accept phone calls. I have also emailed them several times and they have failed to respond to email but accepted payment from my credit card. I believe this is fraudulent business practice to accept payment but never provide product. They have exceeded their delivery timeline by a couple months.
I would like to either receive products purchased or refund my money.
This item is now in Awaiting shipment status, sorry for the inconvenience, production was delayed due to hurricane Irma. Thanks.
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept their response as long as they follow through with what they explained the reason for the delay was. Although, having a phone number to call them and then not allowing incoming calls and not replying to customer repeated emails is not good business practice the end result if followed through with is acceptable.