American Star Total Home Comfort Reviews (144)
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American Star Total Home Comfort Rating
Address: 4300 Lincoln Ave Ste P, Rolling Mdws, Illinois, United States, 60008-1157
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Courteous and efficient. Explained the complete process.
Adam was very professional and had us up and running in no time.
We have used American Star since they installed out heating and air conditioning units. Their service is excellent. They arrive consistently arrive within the time window promised; and their technicians are courteous and professional. I highly recommend them.
Friendly and professional service. I feel my furnace has been well taken care of.
Jason is very professional & efficient.
Jason gets 5 stars from us.
Jason was very friendly and professional. knew his job very well. also, a fellow cubs fan.
Very professional and very informative. Jason gave us his assessment of our heating system and his recommendations for a possible upgrade without any pressure to buy anything immediately. We will carefully consider his recommendations and will buy with confidence if we feel we need to do so.
I have been an American Star customer for about 20 years. Everyone at the company has been terrific and the service is great. Jon G. recently came to service my furnaces. He was pleasant, friendly, and efficient which are characteristics I've seen in many of the people who work there. I would highly recommend this company to anyone needing help with their air conditioning or heating needs.
Always have great experiences with American Star. My furnace needed to be replaced and they were able to come out and complete the job right away.
Always a friendly technician and thorough work. Very dependable and knowledgeable.
Jason L provided excellent tune-up service to my furnace and air system. Considering an upgrade for clean air system. I will repeat. He reviewed a check list used for various things he checked, very detailed.
We hired American Star to replace our hot water heater and also do some work on a bathroom exhaust connection to an outside vent. Joe and Chris showed when scheduled on time. They were friendly and courteous. They worked quickly and quietly. What impressed me most was the fact they were very careful to clean up everything. There was no trace left behind of them doing work. They tested everything before they left and explained what they were doing and answered all of my questions. We have used American Star in the past and will continue to use them.
We switched from one of those larger companies to American Star a couple of years ago. The techs from we get now " usually Jim D " have experence and have never tried to sell us on a repair that was not needed. And the nice part is that they work within a 2 hour window and allow you the opportunity to request the tech of your choice. We could not be more please with this company!
I called American Star for the first time based on on-line reviews for a semi-emergency. I got an appointment quickly, Adam showed up exactly on time and did thorough and professional job. I also felt the cost was very fair. I will be using American Star in the future for maintenance and repairs.
Our A/C went out yesterday. We called after-hours yesterday and received a quick phone call back. We were informed that a tech would be out in the morning. The tech showed up around 8:40AM and went right to work diagnosing the problem. Adam explained everything to me very clearly and answered my questions. He provided some good suggestions on what to do to fix the problems or even get the system to work a little better.
Like many homeowners, I learned that my AC is not working, when I first turned it on, Thursday, May 26, 2016. I called Carol, from the American Star to schedule an appointment, and she couldn't have been more helpful, even though all her repairmen were overbooked for this day. She assured me that Adam C., one of the technicians will stop by, later that evening, which he did. Adam C. is a total professional. He answered all my questions, diagnosed the problem quickly, provided me with an estimate and proceeded to correct the problem successfully. I was so impressed, I asked Carol to schedule Adam for the next day, to fix my elderly's mother, AC. There's no doubt in my mind, whom I will call, next time I have an issue with my HVAC. I will also recommend American Star Home Comfort to all my neighbors.
Jim D. repaired my A/C system successfully in one visit and I am very appreciative.
Good work and great service. Thanks Jim
I have used American Star for nearly 20 years for a variety of issues. They have always been prompt, courteous and very efficient. But most of all, a great value. When using them for any service, you know that they can be trusted to do the job right.
we were happy with the service provided by Jon G today.
Rajan and Neema