We have used Heller's Gas since November We wish we did more research since they have many complaints about their serviceOn 10/28/their tech arrived test the gas lineHe alleged we had a leak in the copper tubingThey did not finish set up of the serviceWe paid $as they charged to fill the tanksThat day they did not fill the tanksThe next day we called for them to pick up their tanks as we were going with another serviceJason J*** stated he could not refund the money as they do not refund for unused gas but was not filled until 10/30/Another tech returned to "replace" feet of copper tubingWe will discuss later on as we are keeping this in chronological orderDuring the next months we complained an odor of propane by the front doorFinally on 1/26/a tech arrived as Ralph stated he would not charge for the checkThe tech alleges their is not leak, but ironically he notice low pressureThat should have been enough to investigate more
On or about 2/6/I received a propane delivery from Heller's Gas(My wife has the bill at home so I don't have the exact date but I can provide that if needed) days later I noticed that there was a large davit in my driveway where a vehicle had bottomed outThere were only vehicles that had visited us in those days and was *** and the other was Heller's GasI called both and asked if they could talk to their drivers and get back to me*** opened an internal investigation and it was proven that they had a regular van that came to our house and there would have been no reason for the van to need to use my turn around (paved hill) and additionally, regular cars or vans will not bottom out in my turn aroundI called Troy Z*** of Heller's Gas and he told me that he would talk to the driver and ask her if she recalled bottoming out in my drivewayBased on the damage, it would be impossible for someone to not hear the impact/scrapingI waited and waited and waitedI tex
First let me introduce myselfMy name is *** *** * *** I am a 100% disabled vet from the U.S.***I have never been treated with such disrespect and my wife being so mistreated by Jason in customer service Theresa in customer service Chris the V P of hellers gasThis started when we purchased our new home in Hanover and there tank was already hereThey said they would fill it for dollars The bill was Theresa said it was taxes and fees that added to the priceNext Theresa stated that they would monitor our tank and it would be filled at %Lie number two it turns out nothin on tank to send that info back to companyTold Chris the VP this he didn't seem to care at allNextJason told my wife that the contract was canceled and they would be out next week to pick up tankTwo weeks later the empty gallon tank is still here and that is when it is most dangerous because if that tanks falls over and ruptures it will explode I have a degree in petroleum
We purchased our propane tank from our previous company a little over a year ago We understood very clearly at that time, that we would be responsible for any issues that arose with the tank Since the purchase of the tank, we have used Heller's almost I exclusively as our gas supplier I believe there has been only on other instance of using another companySo, even though we are completely a free agent we have repeatedly chosen Heller'sOn 1/Heller's came out and filled our tank Only after filling it, did they advise us that the tank was leaking We have since been advised by more than one other supplier that this should never have happened and then the driver absolutely should have been able to detect the leak before the tank was even close to being full At that point Heller dispatched another crew to check the leak That crew diagnosed the problem and told me personally that they would be able to fix it, but needed to get a special tool They went to get the special
I kept this company when I bought the house and apparently it was set up as automatic refillAfter they filled it the first time and I paid for it I asked that they take me off of automatic refillThis past January I had my house on the market for sale and was not currently living in the home and they came out and filled my tank in the springI called and told them that I am not even living at the home and they did not contact me to fill itThey told me there was nothing they could do because it was on automatic fillI wasn't going to pay for it but then they charged me a late fee so I just paid for itSo I figured whatever now the new owners will have a full tankI contacted Heller's a week before closing and gave them the new sellers informationI had also contacted them prior to this and gave them the sellers information but they never called them so I gave it to them again
Not even a week after closing and it was the sellers first weekend in the house and they woke up
I had a delivery yesterday from Heller's gas companyThe gentleman that delivered the propane was so very friendly and nice to talk toHis name is Ryan Parker I will be asking for him on my future deliveriesThank you Ryan for being so friendly and nice to talk to
I am on auto deliver and prepaid for gallons of heating fuel for this winterI also use the gas for my cooking on my gas stoveI contacted the company Thursday December 28, to let them know I was down to 25% in my fuel tanks and see when I would be getting a deliverI was told the beginning of the weekI contacted them again on Wednesday January 3, to inquire where my delivery was since I was at 10% fuel now and was told possible Thursday or fridayOn Friday January I called since I was down to less than 10%I was told to call when I ran out of fuelMy daughter called Saturday January at 10:26am and spoke to a manager named Jason who couldn't provide a delivery date and stated if I ran out of fuel to call the emergency number and someone would delivery fuel within hours with no emergency charge to deliver fuelHe stated they currently had customers out of fuelI also called Saturday at 7:40am and left a message for a call back with no return call recei
Heller's Gas was hired to fill our propane tank Two days after their service technician was here to fill the tank I happened to be outside by the tank and heard it leaking I called Heller gas to have them check the problem and told them I was concerned that it was due to one of their technicians working in that area and that I didn't feel comfortable paying the service fee They came out to fix it, which ended up taking minutes and we were told a screw was overstripped and leaking They did not give me a bill at the time Now, a few months later I received a bill for the service fee PLUS a finance charge AND a late fee and it was the first bill they ever gave me! I called and spoke with two managers and both of them said it was my fault because I own the tank and neither of them could even try to understand the unique coincidence that two days after someone from Heller Gas was here working in that area that the leak could have been caused by a mistake she made while working
Everyone is quick to give a bad review, let’s formonce praise a company that still has old style morals and values! If you get something pay for it, and they do the best of their ability to accommodate!! I commend Hellers Gas, we recently have relocated back to Pennsylvania and this time living in a fifth wheel camperWe hadnt expected to be here for winter months but something bigger has other plans...once we realized we would be here all winter this year, we scrambled trying to keep warmI called several places and not only were they the cheapest they were by far the quickest and friendliest I had spoken with, they were “real” people with a definite understanding of life’s chaos! Thank you Hellers Gas for keeping old school morals, values and empathy with your employees, as well as making obtaining, continuing and making payments easy ! If you’re in the market for new service give them a call, if you’re an upstanding person you will be treated as such! Hellers Gas is where real people serve real peoplewith compassion and empathy that goes well beyond anything Else’
In June my husband contacted Heller's in Carlisle to arrange for propane delivery at our residence He wanted (2) POUND tanks, but we received (2) GALLON tanks We were new to the whole situation, so assumed this was correct After a mild winter in and into 2017, with Heller's trying multiple times to deliver more fuel, we realized the issue was that we were not ever going to "turn the tanks" that we had since this was used a secondary heating source Heller's picked up one of the tanks and credited our account with the propane return Leaving us with one tank to "turn" and our own ignorance of how our new system worked, in September/October we received a bill for "0" gallons delivered in the form of a "minimum use fee." This bill exceeded the amount of our "credit" with the company and after calling to complain, I issued a check for the balance of $91.46, effectively for the rental of the tank for the past year, but NO new propane While upset at this, I admit
I own a property serviced by Heller's GasThere was a tenant in the property I had to evict for non-payment of rentI immediately called Heller's to tell them and to explain what had happened and that I had new tenants coming in who would likely want to continue to rent the tanks and purchase gas from HellerI asked them to call me so I could find out the terms of the existing rental/gas purchase agreementInstead, they they made no effort to call me back but went to the property, where there were "no trespassing" signs clearly posted in multiple locations, and illegally removed a tank full of propane from the propertyWhile they owned the tank, the proper thing to do would have been to contact me and I could have met them at the property - while they owned the tank, this does not give them the right to illegally trespass on a posted (both by the court and by me) property without the owner's permissionThis is not a trustworthy company!
spring of 2017,heller gas filled propane tanks where I was renting,*** *** *** *** gettysburg pa 17325,bill came out to $298,I paid or 165,I got help from local churches for the balance,I notified heeler gas that I would be moved out of the service address by 10/31/17,I told them I wanted a refund on the balance of gas not used,I did not turn the heat on since before the tanks were filled in the spring,heller gas told that on 11/02/that they would go and read the tanks and lock them,I called on 11/27/and inquired as to what was going on,heller gas told the tanks were 70% full when they rent to read them,even though the heat was not turned on,heller gas told me that refund money would be sent back to the churches,so iam out $160-$for propane I didnt use,it seems like everyone you talk to at hellers gas has a different story as to whats going on,id like the Revdex.com to look at this to see if iam owed money back
I don't even know where to beginI guess this all started awhile agoBasically, last winter we noticed we were getting low on fuel, so we called and placed an order for moreWe're told it'll be here in a couple daysThey go by, we call back, there's no record of our order even though I already gave them my credit card info and everythingBut now they "fixed it" and our fuel would be out "soon"Well, they didn't show upThis happened two more times before our fuel was finally delivered, over a week later from our first callAnyway, about a month later, without me having any idea I'm on any kind of automatic refill, they show up and fill my tankIn fact, I was under the impression I didn't even qualify for automatic refill, as their bill at the time, clearly stated that you had to be a customer for a year and sign up for it!! I was a new customer and never signed up for anything and was never informed I was signed up for itBut anyhow, as soon as we realized what was going on w
Regarding substantial loss/pollution of the environment from propane leak
I have been a propane customer of 'Heller's Gas and Custom Made Fireplaces' (corporate office, Berwick, PA) in my home at ** *** Drive, Lebanon, PA for many years My propane use has consistently been aproxgallons per year or less (receipts available on request)
On September 12, my family and I moved from the Lebanon home As scheduled in November (2017) a propane delivery of gallons from Heller's was made to my Lebanon home which raised the tank level to 80% (aproxgallons) When I went to check on the property on 2/15/I smelled a strong propane odor outside the home, turned off the propane at the tank, and noticed that the tank gage was registering 0% The fact that the tank was leaking also was witnessed by our park manager, Randal LS***
Over the course of those months all the propane in the tank (aproxgallons) leaked into the environment A technician
I kept this company when I bought the house and apparently it was set up as automatic refillAfter they filled it the first time and I paid for it I asked that they take me off of automatic refillThis past January I had my house on the market for sale and was not currently living in the home and they came out and filled my tank in the springI called and told them that I am not even living at the home and they did not contact me to fill itThey told me there was nothing they could do because it was on automatic fillI wasn't going to pay for it but then they charged me a late fee so I just paid for itSo I figured whatever now the new owners will have a full tankI contacted Heller's a week before closing and gave them the new sellers informationI had also contacted them prior to this and gave them the sellers information but they never called them so I gave it to them again
Not even a week after closing and it was the sellers first weekend in the house and they woke up
Heller’s advises us that we did not need two gallon tanks of propane based on our usageThey came to our residence and removed a tank that was 75% fullWe were told that we would be refunded for this amount because we had already paid for itRefund never occurredThis incident was a year ago
We have complained many times to be removed from auto refill and would like them to refill only when we ask them to do soThey continue to come and fill tank, even though we never asked them to do so
At this point, they filled the current remaining tank, which was not authorized or needed
Now, they want us to pay for that unauthorized deliveryThey are the ones that owe us money from the tank they removed
We are constantly being called and harassed to pay a bill that we do not owe them
I am a big fan of Heller's GasWhen I have issues or problems, they solve them within hoursThe service people, both on the phone and in person, are patient, friendly, and reassuringThis is very important to me because I live alone in a semi-remote area I have had only positive experiences with this firm
First let me introduce myselfMy name is *** *** * *** I am a 100% disabled vet from the U.S.***I have never been treated with such disrespect and my wife being so mistreated by Jason in customer service Theresa in customer service Chris the V P of hellers gasThis started when we purchased our new home in Hanover and there tank was already hereThey said they would fill it for dollars The bill was Theresa said it was taxes and fees that added to the priceNext Theresa stated that they would monitor our tank and it would be filled at %Lie number two it turns out nothin on tank to send that info back to companyTold Chris the VP this he didn't seem to care at allNextJason told my wife that the contract was canceled and they would be out next week to pick up tankTwo weeks later the empty gallon tank is still here and that is when it is most dangerous because if that tanks falls over and ruptures it will explode I have a degree in petroleum
This company is horrible, they rip customers off every chance they getI wish the park manager would have told me to stay away from them like she told my neighborThey over charged me for years and when I ended service with them they took a tank of propane off my property that had more gas in it than the gallons then they delivered after I caught them cheating me and told them I was done with themThe last bill was for $they said they only got gallons back which is a lie because I only use gallons every months and when they fill the tank on 8/I had gallons in it that I already paid for and I got taken to court for $plus court costs so I have to pay them bucks for $of gas they claim I used
Stay away from Heller's gas they are s*** b** crooks!
We got a new service set up with hellers gas with two propane bottles, less than months they came by our residents and filled up our tanks from what we used in the past months, about $40, I forget exactly how much but when I set this account up I told them I only cook with the gas and use another source to heat the house, I told them do not come by until I call, so they came by and put a little bit of gas in and added on all there charges which almost equals the same amount in gas they put in, I called them and told them this but they didn't want to hear anything, there answer wss, you got the gas, you have to pay, I told them I world pay when I got around to it, now when I wasn't home they came and took off my regulators from the bottles and I can't use any gas, no warning letter that they were gonna do this, where I live a lot of people had hellers connected then disconnected
We have used Heller's Gas since November We wish we did more research since they have many complaints about their serviceOn 10/28/their tech arrived test the gas lineHe alleged we had a leak in the copper tubingThey did not finish set up of the serviceWe paid $as they charged to fill the tanksThat day they did not fill the tanksThe next day we called for them to pick up their tanks as we were going with another serviceJason J*** stated he could not refund the money as they do not refund for unused gas but was not filled until 10/30/Another tech returned to "replace" feet of copper tubingWe will discuss later on as we are keeping this in chronological orderDuring the next months we complained an odor of propane by the front doorFinally on 1/26/a tech arrived as Ralph stated he would not charge for the checkThe tech alleges their is not leak, but ironically he notice low pressureThat should have been enough to investigate more
On or about 2/6/I received a propane delivery from Heller's Gas(My wife has the bill at home so I don't have the exact date but I can provide that if needed) days later I noticed that there was a large davit in my driveway where a vehicle had bottomed outThere were only vehicles that had visited us in those days and was *** and the other was Heller's GasI called both and asked if they could talk to their drivers and get back to me*** opened an internal investigation and it was proven that they had a regular van that came to our house and there would have been no reason for the van to need to use my turn around (paved hill) and additionally, regular cars or vans will not bottom out in my turn aroundI called Troy Z*** of Heller's Gas and he told me that he would talk to the driver and ask her if she recalled bottoming out in my drivewayBased on the damage, it would be impossible for someone to not hear the impact/scrapingI waited and waited and waitedI tex
First let me introduce myselfMy name is *** *** * *** I am a 100% disabled vet from the U.S.***I have never been treated with such disrespect and my wife being so mistreated by Jason in customer service Theresa in customer service Chris the V P of hellers gasThis started when we purchased our new home in Hanover and there tank was already hereThey said they would fill it for dollars The bill was Theresa said it was taxes and fees that added to the priceNext Theresa stated that they would monitor our tank and it would be filled at %Lie number two it turns out nothin on tank to send that info back to companyTold Chris the VP this he didn't seem to care at allNextJason told my wife that the contract was canceled and they would be out next week to pick up tankTwo weeks later the empty gallon tank is still here and that is when it is most dangerous because if that tanks falls over and ruptures it will explode I have a degree in petroleum
We purchased our propane tank from our previous company a little over a year ago We understood very clearly at that time, that we would be responsible for any issues that arose with the tank Since the purchase of the tank, we have used Heller's almost I exclusively as our gas supplier I believe there has been only on other instance of using another companySo, even though we are completely a free agent we have repeatedly chosen Heller'sOn 1/Heller's came out and filled our tank Only after filling it, did they advise us that the tank was leaking We have since been advised by more than one other supplier that this should never have happened and then the driver absolutely should have been able to detect the leak before the tank was even close to being full At that point Heller dispatched another crew to check the leak That crew diagnosed the problem and told me personally that they would be able to fix it, but needed to get a special tool They went to get the special
I kept this company when I bought the house and apparently it was set up as automatic refillAfter they filled it the first time and I paid for it I asked that they take me off of automatic refillThis past January I had my house on the market for sale and was not currently living in the home and they came out and filled my tank in the springI called and told them that I am not even living at the home and they did not contact me to fill itThey told me there was nothing they could do because it was on automatic fillI wasn't going to pay for it but then they charged me a late fee so I just paid for itSo I figured whatever now the new owners will have a full tankI contacted Heller's a week before closing and gave them the new sellers informationI had also contacted them prior to this and gave them the sellers information but they never called them so I gave it to them again
Not even a week after closing and it was the sellers first weekend in the house and they woke up
I had a delivery yesterday from Heller's gas companyThe gentleman that delivered the propane was so very friendly and nice to talk toHis name is Ryan Parker I will be asking for him on my future deliveriesThank you Ryan for being so friendly and nice to talk to
I am on auto deliver and prepaid for gallons of heating fuel for this winterI also use the gas for my cooking on my gas stoveI contacted the company Thursday December 28, to let them know I was down to 25% in my fuel tanks and see when I would be getting a deliverI was told the beginning of the weekI contacted them again on Wednesday January 3, to inquire where my delivery was since I was at 10% fuel now and was told possible Thursday or fridayOn Friday January I called since I was down to less than 10%I was told to call when I ran out of fuelMy daughter called Saturday January at 10:26am and spoke to a manager named Jason who couldn't provide a delivery date and stated if I ran out of fuel to call the emergency number and someone would delivery fuel within hours with no emergency charge to deliver fuelHe stated they currently had customers out of fuelI also called Saturday at 7:40am and left a message for a call back with no return call recei
Heller's Gas was hired to fill our propane tank Two days after their service technician was here to fill the tank I happened to be outside by the tank and heard it leaking I called Heller gas to have them check the problem and told them I was concerned that it was due to one of their technicians working in that area and that I didn't feel comfortable paying the service fee They came out to fix it, which ended up taking minutes and we were told a screw was overstripped and leaking They did not give me a bill at the time Now, a few months later I received a bill for the service fee PLUS a finance charge AND a late fee and it was the first bill they ever gave me! I called and spoke with two managers and both of them said it was my fault because I own the tank and neither of them could even try to understand the unique coincidence that two days after someone from Heller Gas was here working in that area that the leak could have been caused by a mistake she made while working
Everyone is quick to give a bad review, let’s formonce praise a company that still has old style morals and values! If you get something pay for it, and they do the best of their ability to accommodate!! I commend Hellers Gas, we recently have relocated back to Pennsylvania and this time living in a fifth wheel camperWe hadnt expected to be here for winter months but something bigger has other plans...once we realized we would be here all winter this year, we scrambled trying to keep warmI called several places and not only were they the cheapest they were by far the quickest and friendliest I had spoken with, they were “real” people with a definite understanding of life’s chaos! Thank you Hellers Gas for keeping old school morals, values and empathy with your employees, as well as making obtaining, continuing and making payments easy ! If you’re in the market for new service give them a call, if you’re an upstanding person you will be treated as such! Hellers Gas is where real people serve real peoplewith compassion and empathy that goes well beyond anything Else’
In June my husband contacted Heller's in Carlisle to arrange for propane delivery at our residence He wanted (2) POUND tanks, but we received (2) GALLON tanks We were new to the whole situation, so assumed this was correct After a mild winter in and into 2017, with Heller's trying multiple times to deliver more fuel, we realized the issue was that we were not ever going to "turn the tanks" that we had since this was used a secondary heating source Heller's picked up one of the tanks and credited our account with the propane return Leaving us with one tank to "turn" and our own ignorance of how our new system worked, in September/October we received a bill for "0" gallons delivered in the form of a "minimum use fee." This bill exceeded the amount of our "credit" with the company and after calling to complain, I issued a check for the balance of $91.46, effectively for the rental of the tank for the past year, but NO new propane While upset at this, I admit
I own a property serviced by Heller's GasThere was a tenant in the property I had to evict for non-payment of rentI immediately called Heller's to tell them and to explain what had happened and that I had new tenants coming in who would likely want to continue to rent the tanks and purchase gas from HellerI asked them to call me so I could find out the terms of the existing rental/gas purchase agreementInstead, they they made no effort to call me back but went to the property, where there were "no trespassing" signs clearly posted in multiple locations, and illegally removed a tank full of propane from the propertyWhile they owned the tank, the proper thing to do would have been to contact me and I could have met them at the property - while they owned the tank, this does not give them the right to illegally trespass on a posted (both by the court and by me) property without the owner's permissionThis is not a trustworthy company!
spring of 2017,heller gas filled propane tanks where I was renting,*** *** *** *** gettysburg pa 17325,bill came out to $298,I paid or 165,I got help from local churches for the balance,I notified heeler gas that I would be moved out of the service address by 10/31/17,I told them I wanted a refund on the balance of gas not used,I did not turn the heat on since before the tanks were filled in the spring,heller gas told that on 11/02/that they would go and read the tanks and lock them,I called on 11/27/and inquired as to what was going on,heller gas told the tanks were 70% full when they rent to read them,even though the heat was not turned on,heller gas told me that refund money would be sent back to the churches,so iam out $160-$for propane I didnt use,it seems like everyone you talk to at hellers gas has a different story as to whats going on,id like the Revdex.com to look at this to see if iam owed money back
I don't even know where to beginI guess this all started awhile agoBasically, last winter we noticed we were getting low on fuel, so we called and placed an order for moreWe're told it'll be here in a couple daysThey go by, we call back, there's no record of our order even though I already gave them my credit card info and everythingBut now they "fixed it" and our fuel would be out "soon"Well, they didn't show upThis happened two more times before our fuel was finally delivered, over a week later from our first callAnyway, about a month later, without me having any idea I'm on any kind of automatic refill, they show up and fill my tankIn fact, I was under the impression I didn't even qualify for automatic refill, as their bill at the time, clearly stated that you had to be a customer for a year and sign up for it!! I was a new customer and never signed up for anything and was never informed I was signed up for itBut anyhow, as soon as we realized what was going on w
Regarding substantial loss/pollution of the environment from propane leak
I have been a propane customer of 'Heller's Gas and Custom Made Fireplaces' (corporate office, Berwick, PA) in my home at ** *** Drive, Lebanon, PA for many years My propane use has consistently been aproxgallons per year or less (receipts available on request)
On September 12, my family and I moved from the Lebanon home As scheduled in November (2017) a propane delivery of gallons from Heller's was made to my Lebanon home which raised the tank level to 80% (aproxgallons) When I went to check on the property on 2/15/I smelled a strong propane odor outside the home, turned off the propane at the tank, and noticed that the tank gage was registering 0% The fact that the tank was leaking also was witnessed by our park manager, Randal LS***
Over the course of those months all the propane in the tank (aproxgallons) leaked into the environment A technician
I kept this company when I bought the house and apparently it was set up as automatic refillAfter they filled it the first time and I paid for it I asked that they take me off of automatic refillThis past January I had my house on the market for sale and was not currently living in the home and they came out and filled my tank in the springI called and told them that I am not even living at the home and they did not contact me to fill itThey told me there was nothing they could do because it was on automatic fillI wasn't going to pay for it but then they charged me a late fee so I just paid for itSo I figured whatever now the new owners will have a full tankI contacted Heller's a week before closing and gave them the new sellers informationI had also contacted them prior to this and gave them the sellers information but they never called them so I gave it to them again
Not even a week after closing and it was the sellers first weekend in the house and they woke up
Heller’s advises us that we did not need two gallon tanks of propane based on our usageThey came to our residence and removed a tank that was 75% fullWe were told that we would be refunded for this amount because we had already paid for itRefund never occurredThis incident was a year ago
We have complained many times to be removed from auto refill and would like them to refill only when we ask them to do soThey continue to come and fill tank, even though we never asked them to do so
At this point, they filled the current remaining tank, which was not authorized or needed
Now, they want us to pay for that unauthorized deliveryThey are the ones that owe us money from the tank they removed
We are constantly being called and harassed to pay a bill that we do not owe them
I am a big fan of Heller's GasWhen I have issues or problems, they solve them within hoursThe service people, both on the phone and in person, are patient, friendly, and reassuringThis is very important to me because I live alone in a semi-remote area I have had only positive experiences with this firm
First let me introduce myselfMy name is *** *** * *** I am a 100% disabled vet from the U.S.***I have never been treated with such disrespect and my wife being so mistreated by Jason in customer service Theresa in customer service Chris the V P of hellers gasThis started when we purchased our new home in Hanover and there tank was already hereThey said they would fill it for dollars The bill was Theresa said it was taxes and fees that added to the priceNext Theresa stated that they would monitor our tank and it would be filled at %Lie number two it turns out nothin on tank to send that info back to companyTold Chris the VP this he didn't seem to care at allNextJason told my wife that the contract was canceled and they would be out next week to pick up tankTwo weeks later the empty gallon tank is still here and that is when it is most dangerous because if that tanks falls over and ruptures it will explode I have a degree in petroleum
This company is horrible, they rip customers off every chance they getI wish the park manager would have told me to stay away from them like she told my neighborThey over charged me for years and when I ended service with them they took a tank of propane off my property that had more gas in it than the gallons then they delivered after I caught them cheating me and told them I was done with themThe last bill was for $they said they only got gallons back which is a lie because I only use gallons every months and when they fill the tank on 8/I had gallons in it that I already paid for and I got taken to court for $plus court costs so I have to pay them bucks for $of gas they claim I used
Stay away from Heller's gas they are s*** b** crooks!
We got a new service set up with hellers gas with two propane bottles, less than months they came by our residents and filled up our tanks from what we used in the past months, about $40, I forget exactly how much but when I set this account up I told them I only cook with the gas and use another source to heat the house, I told them do not come by until I call, so they came by and put a little bit of gas in and added on all there charges which almost equals the same amount in gas they put in, I called them and told them this but they didn't want to hear anything, there answer wss, you got the gas, you have to pay, I told them I world pay when I got around to it, now when I wasn't home they came and took off my regulators from the bottles and I can't use any gas, no warning letter that they were gonna do this, where I live a lot of people had hellers connected then disconnected