American Yellow Distributions

Review: American Yellow Distribution company began notifying us through invoice that we owe them money for "Directory Listing". The amount ranges from $486.95 to $496.95. The first notice was May of 2014, then October, 2014 and now November, 2014. The company has a different name. Prior to the November notice, it was called: American Yellow Corporation, INC. Now it is called American Yellow Distribution, Inc. Addresses change and so does the fax number! Their current address is: 6977 Navajo Road #106, San Diego, CA 92119.Each time I mail or fax a letter back to them stating that we: "...never ordered or ever used your services to our knowledge or with our approval. Please consider this a cancellation notice to remove and to not us sour name in your company dealings..."However, we continue to receive notices. I stated in my October letter to them, that I would be contacting the Revdex.com if the notices continued. We don't want their services and have never ordered their services.Desired Settlement: I would like their request for payment from us to stop. We do not want their service and have never ordered it.

Business

Response:

Review: We have been faxed a bill in the amount of $496.95 for Facebook & Twitter Features. Not only have we never heard of American Yellow Distributors wedo not want to do this type of advertising.They show our customer id # [redacted], invoice [redacted], dated 10/29/2014 with the charge of $496.95 for 1 year of Facebook and Twitter Features. Conveniently the bill has a vertical line down the page that does not allow us to read the full Order ID or the Vendor Number. This appears to be a scam that gets sent out to many businesses in the hopes that some of them will actually pay the company money.We are a small family business and it is definitely not something any of us has asked for.After looking up this business on the Revdex.com it is obvious we are not the first victim of this fraudulent billing practice.Desired Settlement: We would like to receive a written acknowledgement from American Yellow Distribution Inc. that says Oak Creek Village owes them nothing and that they will delete our company information from their files. We do not want to receive any future contacts from this questionable company.

Business

Response:

Review: Received a fax of an invoice for a 2 year contract dated 10/7/2014 with a date of "9/2/2013; pending invoice for twelve months"Desired Settlement: no more fax, email or phone interactions and clearance of any billed charges.

Business

Response:

Review: We received an invoice with a collection warning stating we owed an invoice in the amount of $2375.95 for advertising with their company. We have never heard of this company and have never done business with this company. According to other businesses, this is a scam operation.Desired Settlement: We need to receive a letter stating this is an incorrect billing and an apology.

Business

Response:

Review: They have faxed us a bill saying we owe them $2375.95 and it is overdue and has a collections warning on the top of the bill. We have never contacted them to request the services they are charging us for.Desired Settlement: I would also like them to stop sending us bills. We do not want their services.

Business

Response:

Review: I made a complaint on July 10, 2014 about being charged for services that we did not ask for. We did not and do not have a contract with this company. I believed it to be resolved because I was told so by email(s), which I have kept. Now I have received a fax stating again that we owe with the threat of being turned over to collections. However, this time the debt is much higher, $2375.95! How is this scam of a company still afloat after so many complaints of fraudulent billing?! It is absurd. Again, like last time, no one answers the number they have on the "receipt".Desired Settlement: I want this so called debt rendered zero. I want a phone call from this so called business and a letter from them stating they removed the fraudulent debt and will NEVER contact this company again. It is a waste of my time to have to go through this again.

Business

Response:

We just have checked the complainant’s file. Should be confusion during the

conversation between our representative and her employee. With the purpose of working out we will not

be requiring for this payment and we already have removed their name from our list and also we have put

the company balance at $0.00.

We really apologize for the delay

and this misunderstanding will not be happen again.

Regards,

Office

Manager

Review: This company just sent me a fax that is made up and states that I purchased advertising through the. This is toally false. I have no idea who this company is and have not done any yellow page advertising through any company in 5 years. I have never seen, heard of or signed a contract with this company. No one answers their phone or returns voice mails. this is a total scamDesired Settlement: have this company drop this threatened debt collections

Business

Response:

Hi,

This an error produced by our computer system.

Your account is already put at $0.00.

We apologize for this inconvenience.

Regards,

Office Manager

Review: We received a faxed invoice for $496.95 for a directory listing that we did not authorize. We receive many phone calls a day just verifying our information. Many times I just hang up on them. This morning I walked in to the office to an invoice for something we did not order, authorize, or want.Desired Settlement: Invoice voided and never to be contacted by that company in the future.

Business

Response:

Review: American Yellow Distribution keeps billing us for service that has never been authorized by anyone in the office. The contact name on the invoice is a person that has not been employed here in 4 years. We have faxed statements to fax number on the invoice saying we are not paying and we have left several messages and no one from this company replies. We just recently received a bill saying they are sending us to collections and yet no one from that office will call us to straighten this matter out. We don't even get a bill every month. We go months thinking this matter is taken care of then all of a sudden we receive a bill.Desired Settlement: We would like them to stop billing us for a service we did not authorize. We would also like someone from the company to call us back to help us with this matter. Not sure how a company can bill you for something that was never authorized.

Business

Response:

This is a mailbox holder at our retail store....you have the wrong email address...

Business

Response:

Dear Madame,

We need more information.Their company name and tel.number listed on the invoice.

Regards,

Business

Response:

We need the invoice.

Thank you,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

Review: This company has been sending us solicitations via our fax line for a service that we have never ordered or have any interest in buying. Today they have sent a fraudulent notice indicating that our "account" is being sent to a collection agency for an outstanding invoice totaling $2375.95 unless we send them a check or credit card to pay the invoice.Desired Settlement: $10,000 for many years of harassing solicitations and now a threat of a damaging our credit rating.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Review: Received a faxed "Invoice" for $496.95 for a Directory Listing in a non-existent directory. False Billing for something that does not exist. The company shows the yellow page "walking fingers" logo in violation of copyright. They don't answer the phone when called.Desired Settlement: Put them out of business.

Business

Response:

Review: We have received a collection notice for advertising that we did not authorized. You can never get to person.0 all you can do is leave a message & some one will get back to you - as they never do. I have made many attempts to contact but to no avail.Desired Settlement: Please stop sending erroneous billing statements & threatening letters

Business

Response:

We just have checked the complainant’s file. Should be confusion during the

conversation between our representative and her employee. With the purpose of working out we will not

be requiring for this payment and we already have removed their name from our list and also we have put

the company balance at $0.00.

We really apologize for the delay

and this misunderstanding will not be happen again.

Regards,

Steve Genrich

Office

Manager

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Review: We received multiple faxes from American Yellow Distribution demanding $496.95, and stating that we were heading to collections for non-payment. These faxes resemble bills. I have contacted American Yellow Dist. Inc multiple times and each time I receive an automated message stating that "all reps are currently busy" and it directs the caller to leave a voicemail. I have left 2 voicemails with no reply and am convinced this must be a scam as we have never enlisted any services from American Yellow Distribution.Desired Settlement: Our desired outcome is tri-fold:

1. We never want to be contacted by American Yellow Distribution Inc again, through any channels (phone, fax, email, etc).

2. We want all other non-profits, businesses, organizations to be aware of this scam.

3. We would like to see these scammers prosecuted and out of business.

Business

Response:

Company balance at $0.00.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

I would like to request the Revdex.com to keep my personal information, including my name, anonymous if you should post this complaint on your website and also when you contact American Yellow Distribution, Inc. I do not want them to attain any of my personal information. Rather, please use my workplace's information, [redacted] for whom I have contacted the Revdex.com.

Many thanks for your assistance and time.

Best wishes,

Review: Received a supposed 12-month invoice from American Yellow Distribution telling stating we owed them $496.95 for one year for a phone listing. Well that's not gonna happen because we never had a contract with this company - even if it's a co. Not going to waste our time to find out. On top of it, the invoice states "COLLECTION WARNING." They can do whatever they want to try to get $ from us, but they are wasting their time. Would like to be added to a "DO NOT CALL" or "do not solicit" list of some kind.

Business

Response:

Dear Madame,

Company name removed from our list.

Regards,

Review: They are trying to collect 2375.95 on order # [redacted]. Has wrong name and no idea what bill is for. Tried to call and cannot reach anyone by phone to provide me a signed contract for services. We only advertise in local phone books so this is not our bill. I personally think its a fraud.Desired Settlement: I want them to not send any more threatening letters and not contact me any more

Business

Response:

Review: Every few months we receive a collections letter from this company. Today we were faxed a "last chance to protect your credit score" bill for $2375.95. We never received any services from this company.Desired Settlement: Balance equal -0- and stop contacting our business.

Business

Response:

Review: I received a invoice from a company calling themselves American Yellow Pages Distribution Inc. Located in San Diego, CA USA (Invoice Attached). I don't know this company and have never had any dealing or communication with them. I sent a fax asking clarification and also tried the toll free number and it keeps going to an answering service. Finally I checked on the Internet and found them to be a scam. Also they are using a former company name with a old address on their Invoice.

I am hoping you can follow this up with your counterparts in California and shut down such scams.

I am wondering if I should inform any other Government Agencies dealing with such matters. To protect myself from harassment.

Please advise.Desired Settlement: Will not pay

Business

Response:

Review: We, [redacted], received an invoice dated 12/2/14 from American Yellow Distribution, Inc. We NEVER asked for this service, nor have we received any requests from this business for service. Approximately 2 years ago, we had been scammed by a Yellow Pages company through faxes, emails and call., That was very stressful to say the least, and the Revdex.com was able to rectify that matter for us. Sinvce we received another bill from a yellow page related company, we decided to send this new invoice from American Yellow Dist. directly to you. We tried to contact the company, however, only voice mails were taken. We do not want this service, nor have we asked for it. We feel this is yet another scam and do not want to get involved with them. Please let us know if this is a case that you would be willing to handle. Thank youDesired Settlement: We would like American Yellow Distribution Inc.. to stop contacting us and that no further invoices be sent.

Business

Response:

Review: I've left several messages for this company to call me back. they continually fax a bill to our company that does not belong to us.Desired Settlement: Stop faxing "collection warnings" to our company. The notice they are faxing has nothing to do with our company.

Business

Response:

Review: I was faxed an invoice for services I did not request nor did I receive. I immediately faxed back a reply stating - "We did not order this,

nor do we want it - please void and take our information off of your list". The very next day I received the same fax again! I have called three times and cannot reach anyone, they keep saying "All of our representatives are busy, please leave your name and number and we will call back." If you do that they call every day until the find someone that has no idea what this is and says OK I will give her the message. These people are just scam artists and they need to be closed down!Desired Settlement: I just want them to leave me alone!!! No faxes, no mail, no phone messages! I thought when you told someone to take you off their

list that would work, but obviously it doesn't!!!

Business

Response: