American Yellow Distributions

Review: I received a fax from American Yellow Distribution Inc for a "pending invoice for twelve months 9/2/13" for Twin Valley Veterinary Clinic in the amount of $2375.95. I have owned this clinic, Lincoln Highway Animal Hospital, since 9/8/11 and have not authorized advertising with this San Diego, CA, company. I have tried calling the company and cannot reach anyone to resolve this issue. Thank you for your assistance.Desired Settlement: I want the unsolicited, unauthorized "pending invoices" to be corrected. As owner of this business, I have not authorized charges and will not pay for these charges. This company is also sending threatening faxes stating that they are sending me to a debt collector.

Business

Response:

Review: The company continues to send bills for services we never asked for or used. I believe that they fraudulently are saying they advertised and we owe $2385.95. I never asked for their services and do not want them.Desired Settlement: Zero balance - stop harassing our company with bogus statements, never send anything to me again.

Business

Response:

Review: We received a faxed invoice on 11/30/2014 for services ordered on a day when we were closed an no one here to place such an order. Unless they spoke to the automated system saying we were closed. I looked up this company and discovered 120 complaints all in the past 12 months- that is more than one complaint each week! All of our advertising is handled at a different office in another state- so there is not a chance this was a communication error. This is an obvious blatant scam.Desired Settlement: Our customer ID is listed as [redacted] and this is for invoice [redacted] with order ID as [redacted]. We want this invoice erased and to be removed from any and all solicitation calls/faxes with this company.

Business

Response:

Review: I received a fax from this company which stated I was being turned over to collection for a debt that I never incurred. I have no contract or have I ever been contacted by this company. They wanted payment over the fax by credit card. I found evidence that they have done this to numerous businesses on the internet.Desired Settlement: I want to never be contacted by this company again.

Business

Response:

Review: I've received two faxes about one hour apart saying we owe $2375.95 for 2 years of Facebook and Twitter services. The fax states that the invoice is over 12 months old #415368. I did no and would not have authorized them to provide any such service. And we haven't used yellow pages of any kind in years. It is possible that this is a simple error. However, based on the other complaints, it feels suspicious to me--as if they send these out to purchased lists and hope that a small percentage of people actually pay them. Regardless, we did not engage them for any service, we do not owe them any money, and will not be paying this bill, despite their threat to send it to collections and ruin our credit.Desired Settlement: I request an adjusted statement of account with an apology so we have it in writing that we don't owe them anything. I think the number of people who have had almost the exact same issue happen indicated that they should be investigated.

Business

Response:

Review: This company faxed us an invoice (12/2/14) for directory listings. We do not pay for any directory listings in any book. I have tried to contact them numerous times with the same result of a recording stating all customer service representatives are busy please leave a message. I did finally leave a message stating we did not authorize this and would not pay without proof of authorization. I then went on line and saw that this particular company has been reported for this practice before, so I decided to report this incident now rather than later.Desired Settlement: I need them to stop contacting us for services that we did not request

Business

Response:

Review: We received five faxes from American Yellow Distribution Inc trying to collect a debt we never signed up for. They are for $2375.95 for 2 years each. They say they were pending for 12 months with collection warnings and "Last Chance to Protect your Credit Score in Good Standing". Says to send them a check to 6977 Navajo Road #106, San Diego, CA, 92119. I've never heard of this company before and seems like a scam so wanted them reported.Desired Settlement: Stop sending threatening collection letters to Como Park Animal Hospital. Shut this company down since it is scamming people especially those vulnerable to threatening collection letters faxed to them.

Business

Response:

Review: We received 3 faxes to our business regarding our "Last Chance to Protect Your Credit Score in Good Standing" and Collection Warning on Invoices for services that were never requested nor approved from American Yellow Distribution Inc in the amount of $2,375.95 for Facebook and Twitter Features. Invoice # [redacted] Date 10/7/14 pending invoice for twelve months dated 9/2/13. The exact same fax came for our Business and then 2 more for 2 of our Doctors in the practice none of which authorized these services nor requested any information for these services. We believe this is a scam and a fraudulant attempt to collect money for services not rendered.Desired Settlement: We do not owe this company money, therefore showing a balance of $0.00 for the business and for the doctors who received these preposterous faxes. We are also on the Do Not Call List and would appreciate no futher contact from this company in any capacity. This scam is also costing me valuable time away from the job that I am suppose to be doing so a compensation of hourly wages would be appreciated.

Business

Response:

Review: My office was faxed an invoice stating we owe $496.95 for Invoice [redacted] The date on the invoice is 11-28-2014. This is the first I have been contacted regarding this invoice. My office did not ask for or contract this company to advertise for us. I tried to call and I get a recording that all of the operators are busy, please leave a message. I left a message stating the invoice is fraudulent and will not be paid. The return address on the fax is American Yellow Distribution Inc 6977 Navajo Road # 106 San Diego, CA 92119. They did not provide an email or website. I do not have an account with them. The address for this office on the fax was an address this office has not occupied for the past 3 years and did not include our current office address. This is similar to practice by another yellow pages online company for whom a complaint has also been filed.

Desired Settlement

Zero out this account and never contact me again.Desired Settlement: Admit that this office owes them nothing and never contact me again.

Business

Response:

Review: This is the FOURTH time I have made a complaint regarding the same issue from this company. A fax keeps coming through stating the business is going to be sent to collections if the faxed bill is not paid in full. The last time I filed a complaint for this same issue the outcome was: the unauthorized bill was deleted and my business information was to NEVER be used by this company again. I WANT THEM TO STOP!!!! THIS IS HARASSMENT AT THIS POINT!!!!!Desired Settlement: I want to be out of their system and NEVER hear from them again!

Business

Response:

Review: I just received an invoice#[redacted] dated 12/17/2014 for $496.95 using Vendor number [redacted] for a directory listing for one year of service that I have never approved or know anything about and that I will not pay. This is the second time I have been invoiced . The other one was out of New York and the Revdex.com took care of it. Please address this complaint .

Business

Response:

Review: Please reference my original complaint ID #[redacted]. American Yellow Distribution company has harassed me and sent me phony bills by mail (one which was unwittingly paid, when American Yellow Distributions called and told an employee that the invoice was "past due" I did contest it with the credit card company and after being told that this company gets many complaints, the charges were reversed). As I have previously stated to your office we have NEVER and WILL NEVER do business with this company. After I filed above

complaint less than a month ago, the American Dist. replied to you that it was all a misunderstanding and they would remove me from their files. I responded to you that I would

consider the case "closed" although I was still skeptical as the company is very "shady". Well...now....(Dec 19) not even two weeks after I hesitantly closed my complaint files on them I ONCE AGAIN receive a FAXED bill (order ID [redacted]; Customer ID [redacted], Invoice #[redacted]) stating that I need to "SEND A CHECK to [redacted], San Diego CA 92119 in the amount of $496.95.

HOW IN THE WORLD TO I GET RID OF THESE PEOPLE???? I will never do business with them...nor, do I believe I'll close another complaint file on themDesired Settlement: AGAIN...........for them to quit sending me bills or calling my office

Business

Response:

Review: We have never contracted for services with this company. They are invoicing us for $496.95 on an invoice numbered [redacted]. They are threatening collection if I do not pay this bill. I believe this is an attempt to defraud our business.Desired Settlement: I want our "account" credited to a zero balance and closed. I want written notice that the billing was removed. I want our company placed on their Do Not Contact list.

Business

Response:

Attn: [redacted]

ID # [redacted]

Dear Madame,

Regarding this complaint from we already have resolved

this case in behalf of complainant's firm.Should be confusion during the conversation between our representative and their employee. With the purpose of working out we will not be requiring for this payment and we already have taken off their firm from our list.

We really apologize about this situation.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I have not heard directly from Americna Yellow Distributions to resolve my complaint.

Regards,

Business

Response:

Case resolved

Review: On October 29 2014 American Yellow Distribution Inc faxed an invoice for the amount of $496.95 to my business,[redacted], for unauthorized and unwanted advertising . Invoice#[redacted].Desired Settlement: Have American Yellow Distribution Inc stop faxing and/or sending invoices for this unauthorized and unwanted advertisement for the amount of $496.95. Invoice#[redacted].

Business

Response:

Review: I never engaged this company for any services whatsoever. I received an invoice via fax and a threat to send us to collections for an alleged 2 yr "contract" for $2375.95.

They also threatened to ruin our credit. The contract is bogus. I called the company to give them an opportunity to resolve this matter and left a message on their answering machine. I have not received any return call to date.Desired Settlement: I would like for them to send a letter of apology, which I doubt I will ever get. Most, of all, I would like for them to be penalized for using scare tactics and falsely attempting to collect funds not owed to them.

Business

Response:

Review: We received a faxed bill from them for services we did not request. They are requesting payment of $496..95, normally these kind of things say they are an advertisement. But this is an actual bill requesting payment. I have called for three days, you can not talk to a person just leave a message. I received one from this address and also their office in Dallas Texas, showing a different invoice number and customer ID. We have received phone calls from them in the past, always telling them we are not interested in their advertisement services.Desired Settlement: Would like the bill to go away; Invoice [redacted] Date 12/05/14 Customer ID [redacted] we never asked for this service.

Business

Response:

Review: Received Faxed invoice on 11/28/2014 for the amount of $496.95 for advertising services not subscribed to. Complete with invoice # [redacted] and customer ID 749105 and order # [redacted]

This company was never contacted or contracted for services. This is not the first fax we have received for the exact same amount. Different cities, invoice numbers, and customer IDs but same amounts. This is the third complaint that I have filed with different cities over the US for this same type of complaint, concerning American Yellow Distributions of Texas, and California and even Chicago IL.Desired Settlement: Stop with the billing practices and loose all contact data involving my business.

Business

Response:

Review: On 11/24/2014 we came into our office and found a faxed invoice dated 11/24/2014 which was a Saturday for services we have never contracted for. The amount of the invoice is for $496.95. This invoice has our business name and our address but as the owner of my company we have never dealt with or contracted with American Yellow Distributions. Our company is located in North Carolina and this company is located in Ca. I made several attempts to call the phone number listed on the invoice only to get recording to leave a message.Desired Settlement: I would like American Yellow Distribution to send me a corrected bill showing a zero balance.

Business

Response:

Review: I have received an invoice from this company. We never authorized services through them. They have sent this to us a number of times. They do not respond to emails/calls/faxes to resolve the issue.Desired Settlement: We would like to be taken off the list, our "debt" cleared, and never contacted again to all of our businesses.

Business

Response:

Review: We keep receiving an invoice for $496.95 for services that we do not have. We have never signed a contract or have any advertising with this company.Desired Settlement: Stop the invoices from being sent to us.

Business

Response: