American Yellow Distributions

Review: We received a fax from American Yellow Distribution Inc. consisting of an apparent invoice for a 2-year listing (assuming it is a phone book, but it doesn't say specifically) that we apparently have not paid for. The fax includes the words "LAST CHANCE TO PROTECT YOUR CREDIT SCORE IN GOOD STANDING!!!" and says that our file is referred to DEBT COLLECTORS-General Credit Protection Inc. /Credit Bureau Recovery. We have never engaged in business with whoever American Yellow Distribution Inc. is, so this is obviously a scam.Desired Settlement: The desired outcome would be for this company (if they are actually a real company) to remove our fax number and company information from their database and never contact us again.

Business

Response:

We just have checked the complainant’s file. It has been

error produced by our computer system.

We already have removed their name from

our list and also we have put the company balance at $0.00.

We really

apologize for the delay and this

misunderstanding will not be happen again.

Sincerely ,

Review: On December 16, 2014, I received at fax at work containing an invoice for past services of American Yellow Distribution, Inc., in the amount of $496.95 My name is noted as the 'customer', which is incorrect. I am NOT the owner of the agency, NOT the office manager, and am NOT authorized to handle invoices of any type. I do not know where American Yellow obtained my name, but it should not be on the invoice. Also, the invoice came from their 'Outsourced Accounting Department' at CP 23274 C.P. Des Boulevards, Laval QC Canada, H7N6K1. I do not understand how this came to me for payment. Please help me rectify this matter. It is very disturbing to me.Desired Settlement: I would like my name removed from CBR Debt Collectors. I refuse to have my good name slandered by some company that cannot do their job right. I would also like to receive confirmation that my name is removed from the collection agency.

Business

Response:

We do not have such department at this address.They need to forward this letter to the sender not to us.Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted]4, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,[redacted] Their accounting department is in Canada. They should be able to contact them and rectify this matter. Their accounting department in Canada is threatening to take me to collections, when I am not, nor have ever been responsible for invoices for the agency. I am highly disturbed by this so-called resolution. It is very offensive to me and my credit, which is AAA. Did you contact the company in San Diego or Canada. I gave you the Canada address with my original complaint. Please take care of this.

Thank you

Consumer

Response:

DECEMBER 24, 2014Revdex.com OF SAN DIEGO, CALIFORNIAATTN: [redacted]COMPLAINT #: [redacted]FAX#: ###-###-####NO. OF PAGES: 4DEAR [redacted]:ATTACHED IS THE INVOICE RECEIVED IN MY NAME FROM CANADA. ALSOATTACHED ARE FAX COVERS SENT TO THEM AND THE COLLECTIONAGENCY (THE INVOICE WAS ATTACHED TO EACH FAX COVER). I HAVENOT YET HEARD FROM AMERICAN YELLOW OR THE COLLECTIONAGENCY. I PRAY YOU HAVE BETTER LUCK THAN I. I AM REALLYDISTURBED BY SOMEONE THREATENING TO RUIN MY CREDIT. I WILL NOTBE CLOSE TO A COMPUTER NEXT WEEK. SO YOU MAY CALL ME AT HOMEIF YOU LIKE. ###-###-####.THANK YOU SO MUCH!A VERY MERRY CHRISTMAS AND A HAPPY NEW YEAR TO YOU AND YOUR FAMILY.GOD BLESS,[redacted]

Business

Response:

Review: We received a bill via fax for 2375.95 for services we never requested or received. The notice states it is a collection warning and we need to pay the bill to protect our credit. We received the same thing for a different amount a few months ago and I filed a complaint then. Also the local news has done stories on this particular scam. I wish the Revdex.com would investigate if this company exists because when you call to complain about your bill, no one answers the phone and they are obviously running a scam. The address on the bill is also our old address we moved from 2 years ago.Desired Settlement: We would like our names added to a do not call list and request this company never contact our business again with solicitations and bills. We would also like our account cleared to 00.00 since we did not receive or request these services.

Business

Response:

Review: Received a faxed "invoice" from this company, stating that I am about to be sent to collections for an outstanding balance of $2375.95. I have never done business with American Yellow Distribution, and do not have an account with them. This advertising strategy is fraudulent and insulting.Desired Settlement: I'd love for this company to cease to operate, but that's not likely to happen.

I want my name and "account" permanently removed from their system.

Business

Response:

Review: Our school has received an invoice from American Yellow Distribution for a directory listing via fax. However there have been no communication with the company regarding this product, nor did we authorize a charge for the product. We have attempted to contact the company in regards to the invoice that was sent, but have gotten no response.Desired Settlement: Have the company stop contacting us and include a letter stating that we did not authorize charges, therefore will not be paying for the invoice.

Business

Response:

Review: American Yellow Distribution Inc. Sent us a faxed invoice for services not ordered and not received. On the invoice is a warning that this is our last chance to protect our credit score in good standing!!! And, that this file has now been referred to DEBT COLLECTIORS - General Credit Protection Inc./Credit Bureau Recovery. A 1-800 phone number is provided but no one will answer the phone.Desired Settlement: I would like to make sure that I am not going to collections for services not rendered or requested.

Business

Response:

Review: We have been receiving a bogus invoice via fax from a company that we do not do business with. We are sure this is a scam. We do not do business with any company without a contract and we definitely do not do business with companies via fax.Desired Settlement: We would like acknowledgement from this company that we do not do business with them and do not have an outstanding balance with them. We would also like for some sort of action to be taken against this company for their advertising scam.

Business

Response:

Review: We received a faxed invoice (#[redacted]) on October 7, 2014, claiming we have an overdue balance of $2,375.95, which is being referred to Debt Collectors-General Credit Protection Inc./Credit Bureau Recovery. We have never heard of this company, we have never done business with this company, and this attempt to collect money from us is blatant fraud. I attempted to contact the company by phone at 800-557-2990 and was only able to get a voice mail service. I left a message ordering them to cease and desist their fraudulent activity.Desired Settlement: I want this company shut down. They are obviously operating a scam, based on the number of similar complaints listed on the San Diego Revdex.com website. Their fraudulent activities cost small businesses time and money and stress.

Business

Response:

We just have checked the complainant’s file. It has been

error produced by our computer system.

We already have removed their name from

our list and also we have put the company balance at $0.00.

We really

apologize for the delay and this

misunderstanding will not be happen again.

Sincerely ,

Review: "Invoices" and statement of collection proceedings for services never authorized by any representative of our company.

[redacted], where I am employed, has received invoices, with collections warnings, for services never ordered.

We received an invoice dated 2/19/14 which says "3/27/2013; pending invoice for twelve months." The reference number on the invoice is 553132021014 and the invoice number is 280643. We are being billed $2385.95 for an unnamed product and being threatened that "this file is referred to DEBT COLLECTORS-General Credit Protection Inc./Credit Bureau Recovery." The remit to address is [redacted].

A second invoice was received dated 7-8-14 with the reference #[redacted] and invoice #[redacted] stating "3/27/2013; pending invoice for twelve months." Invoice is for the same amount with a different remit address for [redacted] of [redacted].

We did not order any services from American Yellow Corporation Inc. This appears to be a scam operation, according to the research of the complaints filed with the Revdex.com. Attempts made to contact by phone or email have been futile. [redacted] is requesting that this "billing" for alleged services that were never requested or given be stopped and any account balance be made $0.00. Further, we request no more contact by this organization and to be taken off any lists attached to this organization.

Thank you.

Office Manager, [redacted]Desired Settlement: We are seeking to not be harassed and threatened by this company and be removed from all call and mailing lists.

Business

Response:

Dear Madame,

We already have sent our response to the complainant's company.

They have signed contract.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Review: On 10/08/2014 received a faxed invoice with Terms PAYABLE IMMEDIATELY for the amount of $2375.95 for the ID PRODUCT NAME - Facebook and Twitter features. The invoice also states "This file is referred to DEBT COLLECTORS" and also has "LAST CHANCE TO PROTECT YOUR CREDIT SCORE IN GOOD STANDING". IF this service (I am not even certain what facebook and twitter features entails) was even provided, there was no contract or authorization given!! Scare tactics are being used to compel small businesses to write a check for services never provided and/or authorized.Desired Settlement: Take my business name off of their contact list. Zero balance the incorrect invoice that should have never existed in the first place and if the invoice was indeed turned over to a Debt Collector, retract it immediately.

Business

Response:

Review: I received a faxed invoice for $2375.95 for Facebook and Twitter Features for 2 years, starting in 9/2/13. I have no facebook nor twitter account. I do not personally own the business about which they are contacting me; I am an employee. I did not ask for any work from this company. In fact I have never heard of this company before now. The fax threatens to put me into collections and affect my credit score if I do not pay the charge. I tried to contact the Amercian Yellow Distribution company, but I could only leave a message.Desired Settlement: I want them to stop contacting me. I do not want them to put me into collections for work that I did not request nor receive. I do not want it affecting my credit score.

Business

Response:

Review: American Yellow Distribution Inc., sent me an invoice for $496.95 over my fax this morning 12/2/14

For a yellow pages directory?

I have never spoken to them. I do not advertize in the yellow pages.

I have received this kind of stuff in the past, but never without a readable disclaimer.

I have also reported this to the Florida Attorney General's office, who recommended I file a Revdex.com complaint.Desired Settlement: Business gives me a letter stating that my invoice was a mistake and takes me off of their contact list.

Business

Response:

Review: We received a fax alleging a collection warning for advertising in their publication and stating that this debt would be referred to a collection agency. No one authorized advertising for our very small church in any of their publications.Desired Settlement: We wish to have whatever charges dismissed.

Business

Response:

Regarding this complaint from we already have resolved this

case in behalf of complainant's firm. Should be confusion during

the conversation between our representative and their employee.

With the purpose of working out we will not be requiring for this

payment and we already have taken off their firm from our list

and also we have put the company balance at $0.00.

We really apologize for the delay and this misunderstanding

will not be happen again.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Review: I received a threatening letter from the company for services we did not order or receive. Bold print at the top saying COLLECTION WARNING, and further down it says this file referred to Debt collector. There is a vendor # and an invoice #.

Invoice total is $2375.95 date 10/7/14.Desired Settlement: I want this company to remove our address from their records and an apology would be nice.

I understand this is a scam and don't understand how they are in business.

Business

Response:

Review: I have received multiple faxes from American Yellow Distribution Inc. alleging that we owe on an invoice from September of 2013. I contacted Yellow Pages- who we do have an account with to verify that they had not sent these to us. I have tried to reach someone at the listed numbers multiple times, but no matter what option you chose, you are told that "all representatives are busy". The "invoices" say that this is a "collection warning" however it provides no detail about our "account" or valid way to get ahold of an employee.Desired Settlement: If this is a valid business, I would like them to contact me personally with proof of our account with them. If this is in fact a valid organization, their billing practices need to be reviewed and changed. If this is in fact a scam, I would like to see the responsible people prosecuted.

Business

Response:

Review: I did not authorize advertising with American Yellow Distribution INC. There are two people authorized to sign for this corporation. Once I received a fax describing cost etc I called the company to cancel and let them know I did not approve nor wanted their advertising. I was told to email my request. I did. Now I am receiving a bill for two years with a threat to turn over to collections. I have cancelled by phone and in writing to the company email.Desired Settlement: I want them to cancel all advertising and not bill me for unwanted and un approved advertising that I have tried to clear up and cancel on 3 separate occasions. I will fight in court if this goes to collections.

Business

Response:

Review: This company FAXed an invoice to us in the amount of $2375.95 for Facebook and Twitter Features (order ID [redacted]) for 2 years. We have never done business with this company and have no idea what this invoice is for. Additionally, this invoice says "This file is referred to DEBT COLLECTORS-General Credit Protection Inc./Credit Bureau Recovery" Additionall the invoice says "LAST CHANCE TO PROTECT YOUR CREDIT SCORE IN GOOD STANDING!!!" I believe this is a fraudulent attempt to get money.Desired Settlement: I would like the company to be forced to stop this type of fraud and threats.

Business

Response:

Review: "BOGUS COLLECTION WARNING"

RE: INVOICE [redacted] & ORDER ID [redacted]

THIS COMPANY HAS REPEATEDLY FAXED INVOICES FOR PRODUCTS/SERVICES THAT WERE NOT CONTRACTED FOR. JUST RECENTLY RECEIVED A FAX WITH COLLECTION WARNING FOR $2375.95. AFTER REPEATED CALLS TO THE BILLING DEPARTMENT AT THE GIVEN PHONE CONTACT, HAVE RECEIVED NO RETURN CALL TO RESOLVE THIS MATTER. FROM READING SIMILAR COMPLAINTS ON THE Revdex.com WEBSITE, IT APPEARS AS THOUGH OTHERS HAVE BEEN TARGETED BY THIS ATTEMPT TO SCAM. PLEASE NOTE THAT ALL PERTINENT INFORMATION HAS BEEN INCLUDED IN THIS COMMUNICATION FOR THE COMPANY TO IDENTIFY OUR BUSINESS ACCOUNT.Desired Settlement: STOP SCAMMING BUSINESSES

Business

Response:

We just have checked the complainant’s file. Should be confusion during the

conversation between our representative and her employee. With the purpose of working out we will not

be requiring for this payment and we already have removed their name from our list and also we have put

the company balance at $0.00.

We really apologize for the delay

and this misunderstanding will not be happen again.

Best Regards,

Review: I believe this is a scam. We received a fax from this company threatening debt collection/collection warning for a service they have never provided to us. Their name is similar to our phone book company Yellowbook, their Fax shows a picture of the two fingers over a book, the long time used yellow pages ad or icon. This company is obviously trying to make this look like a bill from a company that we do use. This bill is for $2375.95. We have never ever had contact with this company.Desired Settlement: I want this "business" to stop sending faxes or any other correspondence. We have never done business with them and never will.

Business

Response:

Review: I received an invoice via fax for $496.95 for "Directory Listing, Facebook and Twitter Features", twice on 11/30/14. There was not any information or header on the fax, I have the time and date from a fax receive confirmation received with each. I have not heard of this company and certainly do not do business with them.

Business

Response: