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AmeriTech Financial Reviews (85)

Ameritech told me that under the Public Service zlian Forgiveness program that my monthly payments made for 10 years would result in student loan forgiveness but the fees they have collected from me have not gone towards my student loan payments. I want my money back.

AmeriTech Financial Response • Mar 19, 2018

Per Ms. request, we are awaiting confirmation from her loan servicer showing that her loan payments have been considered qualified payments for Public Service Loan Forgiveness before Ms. can consider this matter resolved. Depending on the complexity of the audit and Fedloan's backlog, this process may take a few weeks. While we were able to successfully consolidate her loans and successfully assist in her enrollment into an income-based repayment plan while she was our client, we do not have the ability to expedite a servicer-level audit for Public Service Loan Forgiveness qualifications. In the meantime, we have cancelled her file, also by her request. Thank you.

I was advised by Great Lakes back in late January of 2018 that due to my zero dollar payment plan with them, I was being scammed out of a monthly fee of $173.00 from Ameritech Financial/RAM. I called Ameritech Financial to end any dealings I had with them and informed my bank of the siruation. I opened up a claim dispute with my bank on AM. A couple of months later my bank informed me that they had to side with Ameritech due to the bogus documents they provided with my signature. I was under the assumption that Ameritech Financial was consolidating my loans, they courted me for little over a year to consolidate my loans. So naturally I thought they were performing a service. THEY DID NOTHING! AND GOT PAID FOR IT. Low and behold, I was already under contract with Great Lakes since August of 2017. Great Lakes is, an authentic company that branches out from the Department of Education. AMERITECH FED ME LIES AND BS JUST TO OBTAIN PASSAGE TO MY CHECKING ACCOUNT EVERY MONTH. They took advantage of me, who at the time was someone who was trying to pick up the pieces of my life and get them back on track after losing a parent to cancer. The final statement from Great Lakes and the Department of Education is that this company (Ameritech Financial) did ABSOLUTELY NOTHING FOR ME, AND IS JUST SITTING BACK COLLECTING FEES FROM MY ACCOUNT. Shame on them.

AmeriTech Financial Response • Mar 20, 2018

Our customer service team has been unable to contact Mr.. It is our priority to resolve this complaint and show a breakdown of the services provided for him. We will continue attempting to contact Mr. until we hear otherwise. Thank you

I. Am so disappointed with Ameritech. I feel as though I was told one thing when I signed up and another situation has happened.
I am just figuring out this scam as I needed to find information on my student loans to complete my taxes.
I was under the impression that Ameritech would be working with my student loan companies to lower my payment. My payment is super high and it is hard for me to pay that much every month. They keep asking me for my pay stubs and other documents, when I have sent them several times. Long story short, Ameritech has been taking $99 out of my bank account every month for almost a year and none of it is going towards my student loans. This just makes me sick. I would like all of my $$$ returned to me immediately. I also need these payments stoped asap, if this doesnt happen immediately I will be contacting a lawyer and the Revdex.com. I feel that I have been robbed of my hard earned money and have made no gains in paying of my student loans. Thank you

I have also am waiting on a call back from "customer service" from a few days ago and there has been absolutely no response on this post. I will give it until Monday and will go from there. Thank you!

This third party company contacted me saying they would be able to pay down my student loans and once I gave them my information to help me get registered they transferred me to a different third party company to handle the loan payments. Upon calling FedLoan I was notified that this company was a scam and that I was advised to discontinue my transaction with all the third party companies.

AmeriTech Financial Response • Feb 13, 2018

Our Customer Service team was able to successfully contact . ***, to which he agreed that the closure of his account will resolve his complaint. We have closed his account at his request. Thank you.

I am in a re-payment plan with the U.S. Department of Education. A company , Ameritech Financial, sent me an email last year, I began paying an amount of $82.00 per month based on my income. The amount has been paid for exactly one year in January 2018. Each month I receive from Great Lakes, who is the service provider from the Department of Education that shows a zero balance of re-payment. I recently compared the information from Ameritech to the information I received from Great Lakes, and came to the conclusion, that I should not paying another business any monies at all, I received an email requesting my password and login information, but when I selected Forgot Password, nothing happened. I then called Ameritech and got the runaround about the password. This went on for a few weeks. So, I asked to speak to a Supervisor on January 25, and was told that I could not speak to anyone at the time and was given a call back date for Wednesday, February 31, to talk with someone, not necessarily a Supervisor. That's when a few Red Flags showed up. I wasn't receiving answers to my questions, always speaking to a different person when I called.

AmeriTech Financial Response • Feb 07, 2018

Update: Our Customer Service team has been unable to contact *** to resolve her complaint. It is a priority for us to address her concerns, and we will continue attempting to reach out to her. Thank you.

Customer Response • Feb 12, 2018

Revdex.com:I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. Sincerely

I received a post card from them with a picture of me on it. It is weird and scary at the same time. I never signed up for them and I refuse. You do not do this of this nature. Not sure where the picture came from

I recieved a mail flyer from this company. Upon further investigation I found that the company placed one of my social media pictures on the front of the flyer which includes a minor. I do not appreciate this kind of marketing tactic. I find it strange and rude. For this reason I would not pursue buisness with this company. I feel like they stalked me. This company needs to rethink their marketing tactics.

I received a solicitation in the mail today from this company. It was a postcard offering to have my student loans forgiven. The photo on the card was a man wearing mirrored glasses. In those mirrors reflecting back at me was a photo of myself and my daughter. I called the company to tell them this is not ok and to remove me from their mailing list. I feel this is a gross invasion of privacy and told them so. Any company taking photos of people off the internet to use in marketing is not a legitimate one.

I agreed to the services with the understanding that my loans would be worked on and lowered for repayment. For one year they had my account in deferment for a majority of the time and after an agreed upon amount was set to start my repayment I only received information from the loan servicer to state my repayment amount. The following month my payments went up nearly $1,300.00. When I called (called almost every single month) to have them look into the account I was so frustrated with having to reach out every month I took it upon my self to contact my loan servicer to find out what happened. Where I was told I was placed into a different agreement. When I called the company back I was given a list of "issues" with the loan servicer, including that they are being investigated. Prior to this last time I had called and requested not to have them help and I was assured everything would be handled and fixed to my satisfaction. It was not done and I am no longer willing to work with them as they continue to charge me a monthly fee.

AmeriTech Financial Response • Jan 24, 2018

Our Customer Service team was able to contact ***. After an explanation of the services performed on her file during her enrollment with us, we provided her with a partial refund for services rendered. She has confirmed that we resolved her concerns expressed in this complaint. Thank you.

Customer Response • Jan 25, 2018

Revdex.com:I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. Sincerely

This company contacted via phone and mail claiming that they could help with lowering my monthly student loan payment. Their employee mistakenly took my already consolidated loan and re-consolidated to combine a very small amount of $2000 in loans to the large already consolidated loan. In doing so she basically cancelled out all my prior loan payments that counted towards the 120 consecutive payments I have to make for Public Service Loan Forgiveness (PSLF) program, which means she set me back in my loan forgiveness by 4 years. Instead of only having to pay loans for 6 more years I basically had to start over for a 10 year re-payment because of her stupid and uninformed actions. Prior to taking this action I asked them several times over phone if my previous loan payments towards PSLF would be affected and they said no. They did not refund me my loan payments nor could they correct their mistake. They admitted their mistake on the phone but otherwise there was no way for me to recover the time I had lost in loan re-payment. These people do not know what they are doing with student loans so do not trust them.

I was assisted by Leah *** last night and she was very helpful and kind and caring.I am so thankful I chose Ameritech to help with my student loans.

AmeriTech Financial Response

Thank you for your review! Our Customer Service team has received extensive training on all of the federal student loan programs available through the Department of Education. We are looking forward to continuing to assist you in navigating the student loan landscape!

Since I have been working with Ameritech, my students loans have been very well-managed. The staff is always courteous and very helpful. I'm glad I decided to do business with them!

Everything has been great! I look forward to settling my student debt through Ameritech.

Very Positive

AmeriTech Financial Response

That's what we love to hear! We have the best Customer Service team in the industry, and will continue to provide you with positive, responsive and knowledgeable assistance. Please call us anytime with questions regarding your account! Thank you!

I signed up the agreement in August 2016. Contributing $173 per month for more than a year to pay my federal student loan. But in fact none of payments went towards my loans , they kept it for their service fee. Called customer service and they insisted that I don’t provide all the document for them to sumbimite my student forgiveness request. How can they keep charging me while doing nothing to help me? I felt I was scamed,. will looking for a lawyer to get refund !

AmeriTech Financial Response

Our Customer Service team is attempting to contact *** regarding his complaint and has been unable to reach him. We will continue our attempts and will provide updates as we progress.

Helped a lot thank u!!!

AmeriTech Financial Response

Thank you! We are happy to be of assistance!

I'm a new customer but so far my experience has been wonderful. Everyone I've dealt with has been very friendly and helpful!

AmeriTech Financial Response

Thank you for your review, and welcome aboard! We look forward to assisting you!

So far I have found Amertech very helpful and genuine. However, I have am still "skeptical" because I have been "scamed" before by Student Loan Companies

AmeriTech Financial Response

Thank you expressing your concerns and for providing your review. Our goal is 100% client satisfaction, and we will always be available by phone or email should you need to contact our Customer Service department with any questions or concerns.

This company is remarkable! They are so reliable, responsible, and you never have to guess what they are or aren’t doing! They are 100% customer service! I’m glad they are handling my business and keep me updated on everything, even if it’s for a small silly question on my account. They want me to be fully aware of all transactions and be satisfied! I’d recommend them to anyone!

AmeriTech Financial Response

Thank you for your wonderful review! We are glad to have provided such excellent service to you - we pride ourselves on it! Always feel free to contact us anytime with questions. Happy Holidays!

This company contacted me this year regarding forgiveness of a portion of my student loans. I signed up, was told that a portion of my loan would be forgiven and made payments for months. A few months ago, I received info from another company, stating that they are the current servicer and that I owed the same amount that I owed before I paid this third party company to forgive a portion of my loan. So, basically, I paid into a scam for months, and received no loan forgiveness as promised. I feel that this company should pay the funds paid to them back to me as I paid them for months for nothing at all.

AmeriTech Financial Response

Our Customer Service team contacted . *** and explained the work performed on her account, including the successful application preparation for enrollment into an income-based repayment program. A refund was also processed for . ***. We greatly appreciate her open communication, and are happy to have resolved her concerns to her satisfaction. Thank you.

Customer Response

Revdex.com:I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. Sincerely

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Description: Financial Services

Address: 5789 State Farm Drive #265, Rohnert Park, California, United States, 94928

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+1 (866) 818-9026

Web:

ameritechfinancial.com

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Shady, yet now dead: once upon a time this website was reported to be associated with AmeriTech Financial, but after several inspections we’ve come to the conclusion that this domain is no longer active.


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