Aqua Drill, Inc.

I just ordered a luggage set from BUYDIG...from Deal of the Day Prior to ordering the luggage I looked at their Product Information and no where did they indicate that this luggage was deemed by California as containing chemicals that can cause cancer or birth defects This information is displayed so the buyer can make their own choice whether or not to buy it That choice was taken away from me by non disclosure BigDig will let me return the luggage but by the time I pay shipping it will not be worth sending it back I would not order from this company again as I would not feel confident in the information they provide on their products

I called to inquire about a product purchaseBecause I did not see many reviews about this business, I inquired what would happen if I was not satisfied with my purchaseI was informed that I would have days to return product if not fully satisfiedBecause the product was damaged when I opened the package, I wanted to return the productHowever, the product packaging was not opened immediately (approxdays later, when the contractor hired to mount the 70" TV we purchased was available), the company said that even though it was within days, it was too late to return because it was damagedThey said that somewhere in their fine print, I was required to open and inspect the package within hours of receiving itNow I am stuck with a broken television that I spent well over $1,forThey will not accept the return nor send me a new TVThey will not refund my money eitherThis feels like a complete SCAM

I ordered a Wacom Intuos Drawing Tablet from BuyDig on ***The listing stated shipping would be within one business dayNearly days later, I receive an email stating the item had been "oversold" and that I would not be sent the itemI replied to BuyDig asking for them to cancel my order and for them to refund my money
Since then, I have not had my money refundedInstead, I've had endless rude replies on eBay including outright lies like telling me my order has been canceled (it has not according to eBay) and telling me "You will receive it, once available." even though the person knew they were out of stock
My credit card has been charged and they are refusing to refund meThey have stolen my moneyI want my order canceled on *** and my money refunded WITH INTEREST

Terrible customer serviceThey sent me a "brand new" monitor that was scratchedThey appear really nice and helpful on the phone but nothing they promise you ever goes throughI had to email back and forth and call multiple times to try and get anything to happenSpoiler, they never actually fixed my issueThe person I was emailing didn't even have a buydig.com branded email address which is super sketchy if you call the buydig phone number on the invoiceThe invoice wasn't even correctly addressed to me which tells me how organized they are inside their warehouses or company
The supervisor that was finally escalated to when I wanted my money back basically told me to kick rocks and deal with itI hope they got charged by the online marketplace I bought my item from who was the one who finally was able to help me out
Don't buy from buydig, they are not good at their job

I bought an item from Buy.Dig back in AprilThe item was never delivered to me, some issue with there being an empty boxI was then sent an email saying I would be receiving a full refund for the missing itemI never received this refund

Woke up to a negative bank balance and checked my email and bank statements as to why and had a $charge from a company I have never heard ofGoogled the company that was on my statement and called my bank immediatelyObviously canceled my card and blocked any future pending in case there wasCalled this company afterward and spoke to one person who couldn't help and was transferred to billingThe lady from billing answered asked for my order number, I then told her I don't have one because I never placed the order and she then asked for my number and I once again said "I haven't ordered anything so I don't have any order numbers and my phone number won't show up" so she said "I just want to see in case" so I gave it to her and she said "Oh okay there's nothing with that phone number" you don't say! So I again tell this lady how this order or charge can be cancelled because it's unauthorized and fraudulent and I don't want my money stolenShe can't do anything so she asks for my credit card number and that she will give it to the credit card department and I ask "Can I just get transferred there and I'll talk to them?" She said "No, they don't have a lineThey only charge cards" I thought this is shady as hell and I end up getting a curt and letting her go before I got ugly with her and to do more researchSince I've emailed and put those pictures here as wellI'm still waiting for an answer but I will be calling once again and recording it so other people can avoid thisThey don't care how they get their money and refuse to help or do an investigation as I can tellThankfully my bank is helping and I will be updating this as I go alongVery disappointed and frustrated on this very shady businessI will stop at nothing until my money is back and they change practices

I purchased a Phantom Advanced package deal including an extra battery and Aluminum caseThe phantom came a little longer than stated but the case and battery were back orderedOf course they don't tell you that when you buyWaited a week and finally got shipping confirmationI was happyA few days went by and I received the package with the wrong case, a backpack case that I do not need or wantContacted them and got a robot responsedays have gone by and they have not addressed the issueI also purchased lens filters from them that the camera on the Phantom could not supportI requested a refund and have not heard back from themTheir website says "be the first to write a review" on the lens filtersI wrote a review so someone else wouldn't throw $away and they did not post itI'm guessing there are many negative reviews about that product and they take them down so as to keep making their money on an inferior productI should have read the reviews firstNo more BuyDig.com for sure

Bought an item from buy dig on 11/25/Was told that the item will be delivered in daysI have been calling their customer service regarding the status of the product delivery almost every week for the past weeksFor the first weeks I was told that they are expecting a shipment of the product in their warehouse shortly and will ship it to me asapFor the past weeks the customer service told me that they will investigate and call me backBut I never received a single call from themI called again today (01/04/2017) and they told me they have shipped the product but it has been lost in the transit, which is a complete LIE because fedex tracking never showed me that it left their warehouseFinally, they are telling me to cancel the order because they don't have the product anymoreHowever, they still continue to advertise the product on their siteHORRIBLE HORRIBLE SERVICE

I ordered a record player cartridge and only received the stylus needle that goes in the phono cartridge that I ordered

I purchased a *** headphone from their webpage and it was advertised as brand new, when I received the package, I realized that it was a used product and returned the productI ordered another one under same condition, brand new, and received a used one againI bought silver headphone and some pieces belonged to black headphone such as red cablethe hook was missing from the box, the manual was ripped, so it was definitely usedI called and informed them and they gave me $discountI filled the survey and told them that it was unethical for them to advertise brand new product and then send used product, and it happened to me twiceHe apologized and said it was not them etc, I asked him to offer me an used product price and refund me the differenceI have not heard from him sinceThey cannot convince me that it was an isulated issue when I received two used products from same company when I purchased brand newThey should automatically offered me the difference between used

about my order ***, I ordered an item on buydig 11/2/16, and then I found the order has been canceled ,I don't know why they canceled my order.I need to use the luggage,so I ordered another one:*** immediately
After about one day later ,I found these two orders'status changed to processing, I am afraid they will shipped me two same items ,so I wrote email to confirm the first order whether been canceled,but no one responsed me.and then I give a call to buydig ***, the Telephone customer service told me that the first order already been canceled ,only the second order will be shipped .Yes they did that ,the order *** has been shipped at 11/03/2016.But Yesterday I suddenly found that they also shipped the first order which I am already give the call to cancel.Today I call them to confirm this situation.they said ,the only thing I can do is to reject the goods,but I shipped to the address is my leasing center,I am going to go to another country.What can I d

I buy one Camera from the buydig.com, but I don't get it and the the buydig.com refuse to compensate to me
The detailed information is following
I had bought a Canon EOS Rebel T18MP DSLR Camera from the buydig.com at 2017/1/It includes two packagesAt 2017/1/14, the worker of the Fedex knocked at my door, and only one package had been delivered, but at that time, he told me he had sent two packages to my apartmentI reported this informanction to the buydig.com
One week later, the manager of my appartment told me that he found two empty boxes with my name at the corner of my appartment(I lost two packages from *** *** *** during that week and the two empty boxs is just from *** *** ***) I went to that corner and found a box of special paperBecause there is also a box of same kind special paper in my missing box, I think the fact might be my missing package had been stolen by someone when the fedex worker left, and the theft took away the camera and other

First of all, advertisementClaimed on website If I buy on 03/08/and choose one day shipping, I would be able to receive my order on or before 03/10/So I ordered *** h.Ear on Wireless Noise Canceling Bluetooth Headphones - Charcoal BlackThis ideal scenario never happenedThen, comes the customer service issueBecause I did not receive any shipping confirmation on 03/09/I called to ask what was the situationThe first customer service woman admitted that the headphone had not been shipped yet and would not arrive on timeSo I asked for a cancellationShe agreed and told me it was cancelledI requested a confirmation, and never received oneAs a result, I called again later and asked for a confirmation emailAs usual, the customer service woman promised she would send me one, but I never receive a emailSo eventually, I wrote a email to ask for whyThey admitted the cancellation failed and asked me to rejected package to get refundI need to work,

This issue falls into so many categoriesI placed an order on 06/05/for the value $On 06/08/I reached out to BuyDig chat support asking if they had a shipping estimate for my order since it's still "Processing"The chat rep said that there was a billing issue with the order and that I need to call their billing departmentI checked my Amex account with which I paid and the transaction had already posted on 06/(posted, not pending, so they had my money)I called the billing department around AM on 06/and after providing the order # the billing person said that there was no issue with my order, the payment was approved, and she didn't know why customer service said there was a billing issueI thanked her, and got back on chat, where the same customer service rep, ***, said she remembered me from our earlier conversationShe said that now my order shows as cancelled, and that she had no further information but to call back inBy the time I had a moment

I purchased a brand new Samsung UN70KU4K UHD TV from buydig.comThe TV arrived with damaged with black screen with broken linesIt is either defected TV or damaged in the shippingI contacted buydig to request a return of the damaged TV on the day of the deliveryBuydig kept going in circle to ask me to contact Samsung for fixing the damaged TVI contacted Samsung customer service but Samsung refused to repair or replace the TV and blamed on buydig for damaged in shipping which they do not cover under their warrantyI contacted the buydig again to return the TV but Buydig keep refusing to take the damaged TV back, attempted to refuse to reimburse me for selling damaged TV which is as not as describedBuydig is selling the TV which was Not As DescribedI wasted too much time to contact the buydig and samsung on this purchaseThis is the worst experience ever on buying thing from buydigBuydig DO NOT stand behind their satisfaction guaranteeThey are the worst online seller who took the money and ran awayThis is a scam sellerI would never buy any item from buydig again and do not recommend to anyone

Last night 2/23/I received a package addressed to me by ***I didn't order anything but, my daughter occasionally sends me and her mother things she finds on the internetSo I accepted the boxWhen I looked at the label after the *** person left I noticed on the label that over my name and address there was a line that read "Corrected Address"I was curious and so I opened the box and found that it contained a "refurbished ***" camera with a price of $I contacted my daughter and asked her did she send me a camera and she said no, especially not a camera for $The "Corrected Address" printed over my address made me think that this was an item either with an incomplete address and they found the nearest same name and sent it to me or, they are trying to bill me for something I did not purchaseYes, I did sign the *** hand held machine with my name but, I did not purchase this camera and I don't want something that I did not purchase The invoice inclu

Woke up to a negative bank balance and checked my email and bank statements as to why and had a $charge from a company I have never heard ofGoogled the company that was on my statement and called my bank immediatelyObviously canceled my card and blocked any future pending in case there wasCalled this company afterward and spoke to one person who couldn't help and was transferred to billingThe lady from billing answered asked for my order number, I then told her I don't have one because I never placed the order and she then asked for my number and I once again said "I haven't ordered anything so I don't have any order numbers and my phone number won't show up" so she said "I just want to see in case" so I gave it to her and she said "Oh okay there's nothing with that phone number" you don't say! So I again tell this lady how this order or charge can be cancelled because it's unauthorized and fraudulent and I don't want my money stolenShe can't do anything so she asks for my credit card number and that she will give it to the credit card department and I ask "Can I just get transferred there and I'll talk to them?" She said "No, they don't have a lineThey only charge cards" I thought this is shady as hell and I end up getting a curt and letting her go before I got ugly with her and to do more researchSince I've emailed and put those pictures here as wellI'm still waiting for an answer but I will be calling once again and recording it so other people can avoid thisThey don't care how they get their money and refuse to help or do an investigation as I can tellThankfully my bank is helping and I will be updating this as I go alongVery disappointed and frustrated on this very shady businessI will stop at nothing until my money is back and they change practices

$monitor developed flickering issues within days of receiptI want to exchange for a new unit or receive a full refund, but Buydig is trying to charge me a 20% restocking fee because I do not have the original box
Buydig's own defective item policy states nothing about a 20% restocking fee, or about missing packaging on defective items: ***  
Company is uncooperative over email and phone

I'm *** ***,
I ordered a TV from buydig.com
The order number is ***
Order date is 12/08/
*** Tracking* ***
I called and sent a lot of times to find my TV
Because the delivery status shows delivered, but I still didn't get it
***, buydig, and *** payment never help me
I just want to find my TV But they just said to me they can't or contact carrier
I'll give you two Tracking number from the ***In 12/11/2015, I got two packages from ***The *** provided me with two Tracking #s that shows a delivery with my signature acceptance
These are the two Trk#*** and Trk# ***
Please check them to compare with tracking* ***
Different delivery timeThe presence or absence of my signature acceptance
that makes you understand my case easily
Finally I have not received my tv
The evidence is two
There is no signature of the recipient
The other two *** tracking

I ordered a Wacom Intuos Drawing Tablet from BuyDig on ***The listing stated shipping would be within one business dayNearly days later, I receive an email stating the item had been "oversold" and that I would not be sent the itemI replied to BuyDig asking for them to cancel my order and for them to refund my money
Since then, I have not had my money refundedInstead, I've had endless rude replies on eBay including outright lies like telling me my order has been canceled (it has not according to eBay) and telling me "You will receive it, once available." even though the person knew they were out of stock
My credit card has been charged and they are refusing to refund meThey have stolen my moneyI want my order canceled on *** and my money refunded WITH INTEREST