Aqua Drill, Inc.

I ordered a camera bundle from buy dig on Sun Novvia *** The customer service is non-existent I contacted them several times by email through *** - they send an automatic respond to call them directly I call them directly - I remain on hold for a long time and then the phone cuts off
They partially shipped the order (printer only) and marked the entire order as completed on *** This is a deceptive practice
I did get one reply once They told me they shipped the order last monday, no tracking given, and it has already been a week I sent another message last week telling them I would file a complaint with Revdex.com if I don't get a response with an update...no response So here we are

First of all, advertisementClaimed on website If I buy on 03/08/and choose one day shipping, I would be able to receive my order on or before 03/10/So I ordered *** h.Ear on Wireless Noise Canceling Bluetooth Headphones - Charcoal BlackThis ideal scenario never happenedThen, comes the customer service issueBecause I did not receive any shipping confirmation on 03/09/I called to ask what was the situationThe first customer service woman admitted that the headphone had not been shipped yet and would not arrive on timeSo I asked for a cancellationShe agreed and told me it was cancelledI requested a confirmation, and never received oneAs a result, I called again later and asked for a confirmation emailAs usual, the customer service woman promised she would send me one, but I never receive a emailSo eventually, I wrote a email to ask for whyThey admitted the cancellation failed and asked me to rejected package to get refundI need to work,

$monitor developed flickering issues within days of receiptI want to exchange for a new unit or receive a full refund, but Buydig is trying to charge me a 20% restocking fee because I do not have the original box
Buydig's own defective item policy states nothing about a 20% restocking fee, or about missing packaging on defective items: ***  
Company is uncooperative over email and phone

On March I placed an order on ebay for a turntableThe next day I received a voice mail stating that you needed a physical street address for deliveryI couldn't make out the phone number due to bad service so I went on ebay and sent a message with the correct address(I'm not sure why the order was allowed to be placed with a POBox if it has to have a physical address to ship.) The day after that I got an email stating the order had been cancelled due to incorrect delivery addressI looked up and found the phone number for customer service and calledI spoke with a very rude man named Greg who stated basically that ebay doesn't update and they never got my message with the corrected address and it was too late to place the order but my money would be returned within the hour and I could reorderIt didn't happen that way at allI waited days (with a few phone calls to buydig who kept telling me it will go in today) and my money was finally returnedSo I went ahead and placed the order again on ebay on Sunday the 19thWell, so far, days later, that order is just sitting without being shipped! The problem I'm having is that this was supposed to be a birthday present for my son whose birthday is TOMORROW! I have called at least times as well as sent many many emails to get some satisfaction with this but no one seems to care or is taking me seriouslyALL the responses I've received have been so rude and just giving me a runaroundI'm so very disappointed at this point and not sure what to doObviously this will not be here by tomorrow even though yesterday when I called I was assured that it was going out yesterday and would be here by FridayI've never had such frustration with a company in my entire lifeIt feels unfair and I feel I'm being singled out for some reason and definitely being lied toAt the very least it's not showing very good ethics and responsibility on their partI just want my son to have a gift on his birthdayLesson learned buydig...never, never again

I'm *** ***,
I ordered a TV from buydig.com
The order number is ***
Order date is 12/08/
*** Tracking* ***
I called and sent a lot of times to find my TV
Because the delivery status shows delivered, but I still didn't get it
***, buydig, and *** payment never help me
I just want to find my TV But they just said to me they can't or contact carrier
I'll give you two Tracking number from the ***In 12/11/2015, I got two packages from ***The *** provided me with two Tracking #s that shows a delivery with my signature acceptance
These are the two Trk#*** and Trk# ***
Please check them to compare with tracking* ***
Different delivery timeThe presence or absence of my signature acceptance
that makes you understand my case easily
Finally I have not received my tv
The evidence is two
There is no signature of the recipient
The other two *** tracking

I ordered a record player cartridge and only received the stylus needle that goes in the phono cartridge that I ordered

I just ordered a luggage set from BUYDIG...from Deal of the Day Prior to ordering the luggage I looked at their Product Information and no where did they indicate that this luggage was deemed by California as containing chemicals that can cause cancer or birth defects This information is displayed so the buyer can make their own choice whether or not to buy it That choice was taken away from me by non disclosure BigDig will let me return the luggage but by the time I pay shipping it will not be worth sending it back I would not order from this company again as I would not feel confident in the information they provide on their products

this is a copy of the email I sent to the manufacturer after I got nowhere with buydig.com
misleading advertising by one of your authorized dealers
I purchased one of your drones *** * ***] from buydig.com last Friday, so I thoughtI tried to order online but was unsuccessful, so I called a sales rephe put my order through without an issueI even asked him if this was the *** * *** and he assured me that it wasWhen I opened the box the invoice stated that indeed it was the *** * ***I downloaded your app and started the setup and it came up *** *I was still confused so I called a friend that has one of your older dronesWe figured out over the phone that it was definitely the *So I called buydig.com and they said they never had the ** *** and really didn’t want to work with me to rectify the problemI have a wedding to video next weekend and really need this droneI offered to buy the ** *** for the difference from your website in

Misrepresentation of cost of Item purchasedBuyDig, was more than willing to charge me for the product I orderedThen the item was pulled back and repriced increased by $Still have not returned my moneyI will never do business with them again

I ordered a NIKON camera from this company and they sent me the wrong model
I sent back the wrong model and they confirmed receipt but never refunded me nor sent the right camera
From online research it appears they have done this to other people
They not only have the camera they sent but they have my money
I am a disabled person and this is a lot of money for me

I place an order on their website which number is '***' and it was delivered on 10/25/2017.The package was signed for MDB whom I didn't know.Then,I contact the customer service for help,but they refused to help me solve the problem

I'd like to say that I reviewed the Go pro black on your site and I loved the layout and all the good advice I can't afford one rite now but I'm saving my penny's and when I put enough of them together I'm comeing to you ...that's a promis.thank you George Hodges

Ordered Luggage from this company in a rush for a tripLuggage came just as expected, and ahead of the expected delivery timeThe email with the tracking came within one day!!

Last night 2/23/I received a package addressed to me by ***I didn't order anything but, my daughter occasionally sends me and her mother things she finds on the internetSo I accepted the boxWhen I looked at the label after the *** person left I noticed on the label that over my name and address there was a line that read "Corrected Address"I was curious and so I opened the box and found that it contained a "refurbished ***" camera with a price of $I contacted my daughter and asked her did she send me a camera and she said no, especially not a camera for $The "Corrected Address" printed over my address made me think that this was an item either with an incomplete address and they found the nearest same name and sent it to me or, they are trying to bill me for something I did not purchaseYes, I did sign the *** hand held machine with my name but, I did not purchase this camera and I don't want something that I did not purchase The invoice inclu

Purchased headphones from buydig.com through Ebay for $and they created a FedEx label to make it look like they shipped the item so they could collect the moneyAfter two weeks of trying to communicate with them and going through Ebay and PayPal to resolve this issue I have not received any communication from buydig.comI am working to get my money refunded since they have not and I believe will not ship the headphones I purchased

It was the first time I used Buydig and has to say I am not happy the way they dealt with my situationOrder cancellation is not a big deal and happens all the time with all merchants, but in this case, it was very unusualI made a purchase of about $for a luggage set which seemed like a good deal, and my credit card was charged immediatelyThe credit card balance also went to posted (within a day or two), that means they kept my money for days, only to tell me at the end that the order was canceled when it was supposed to be deliveredIs this how they do business? I was waiting for those items for my trip the following weekAlso they informed me, the credit card refund will take another business day to show up!
I shop online all the timeAlmost all vendors such as Amazon do not charge your card until they ship, or at least keep it in pending state, and never had an order canceled after charging the credit cardLater I found out on a public forum that they did the same thing to other shoppers tooI just realized, if they do this to customers for about $on average by offering too good deals, they get to keep about $million dollars free for daysAre they scamming? Some one should investigate!

I purchased a luggage on August 2018, and the order status has been showing "in process" until today, which two weeks have passedI've sent several emails to buydig customer service, and was always given answers like "will be shipping the next to hours" and "latest by Monday." Finally, I decided to ask for a refund due to my travel date is approaching, and I was told that the refund cannot be issued because the item is "being picked" (not yet been shipped) and I will have to wait until it gets delivered and I need to refuse the Fedex shipment I find it really ridiculous that an order that is "being picked" for two weeks long cannot be canceled and wonder how long I need to get my money backOrder number is ***

This issue falls into so many categoriesI placed an order on 06/05/for the value $On 06/08/I reached out to BuyDig chat support asking if they had a shipping estimate for my order since it's still "Processing"The chat rep said that there was a billing issue with the order and that I need to call their billing departmentI checked my Amex account with which I paid and the transaction had already posted on 06/(posted, not pending, so they had my money)I called the billing department around AM on 06/and after providing the order # the billing person said that there was no issue with my order, the payment was approved, and she didn't know why customer service said there was a billing issueI thanked her, and got back on chat, where the same customer service rep, ***, said she remembered me from our earlier conversationShe said that now my order shows as cancelled, and that she had no further information but to call back inBy the time I had a moment

I purchased a luggage on August 2018, and the order status has been showing "in process" until today, which two weeks have passedI've sent several emails to buydig customer service, and was always given answers like "will be shipping the next to hours" and "latest by Monday." Finally, I decided to ask for a refund due to my travel date is approaching, and I was told that the refund cannot be issued because the item is "being picked" (not yet been shipped) and I will have to wait until it gets delivered and I need to refuse the Fedex shipment I find it really ridiculous that an order that is "being picked" for two weeks long cannot be canceled and wonder how long I need to get my money backOrder number is ***

It is about flase advertisement for Buydig.com selling business in *** I had ordered a Laptop computer because of the advertisement of the seller post in ***.Item is Asus Transformaer TP200SA-UHBF laptop.I received a different but very similar model T200S The laptop should have GB Ram and GB hard drive, instead item received only have GB Ram and GB hard drive I contact times and call their customer service times finally they offer either return item and get a full refund or if I agree they will refund $USD and I can keep the laptop I sellect the refund and keep the laptop offer The deal accepted on 8/20/I request for confirmation of email notice Till today 8/23/received no notisce yet Call them again no respond Email them, return email said look into it on 8/22/ That's why I decided to file a comlaint