Arnold Scott Harris, P.C.

September 2, 2016   Revdex.com Chicago [redacted]
[redacted]   Re:                 [redacted] File No:           Case # [redacted]   To Whom It May Concern:   Thank you for...

communicating with Arnold Scott Harris, P.C., an A+ rated company with the Revdex.com.  We are in receipt of your correspondence dated August 26, 2016 pertaining to the above captioned matter.    The City of Chicago – Emergency Medical Services placed Mr. [redacted] account with our office for collection on July 14, 2016.  According to the account records, the City received two separate payments from Mr. [redacted] in the amounts of $317.38 and $17.10.  The last payment was made on March 23, 2016.  The records further reflect the current outstanding balance as $599.93.  If Mr. [redacted] can produce any further evidence of payment including that from an insurer – if applicable - he may submit that to our office by mail for further review.  We hope this serves to clarify the issues raised.   Sincerely,     Arnold Scott Harris, P.C.

November 17, 2017Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:       [redacted]File No: [redacted]To Whom It May Concern:Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company with the Revdex.com.  We are in receipt of your...

correspondence dated November 17, 2017 pertaining to the above captioned matter.  We have had an opportunity to review our file and feel that we have reached an amicable resolution. Upon a review of our records, Mr. [redacted] number ending in [redacted] was associated with an account placed with our office for collection for a third party with very similar demographic information. Please be advised that our office did not receive any prior requests to cease calling this number.  Consequently, we were not previously afforded the opportunity to correct this sooner.  Notwithstanding the forgoing, upon receipt of this complaint, our office promptly removed Mr. [redacted] phone number ending in [redacted] from the account and added it to our permanent internal “Do-Not-Call” list. Accordingly, Mr. [redacted] will no longer receive any calls from our office at that number. If Mr. [redacted] has any additional questions or concerns regarding this matter, he may contact our Compliance Department at [redacted]. We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely,[redacted] P.C.

December 3, 2015Revdex.com Chicago[redacted]
[redacted]Re:                 [redacted]
[redacted]To Whom It May Concern:Thank you for communicating with Arnold Scott Harris,...

P.C.,
an A+ rated company by the Revdex.com. We are in receipt of your
correspondence dated December 2, 2015 pertaining to the above captioned matter.Our records indicate that the [redacted] placed two of Mr. [redacted] accounts with our office for
collection, under notice numbers [redacted] and [redacted]. Notice number
[redacted] was issued October 8, 2013 and pertains to six separate violations.
Notice number [redacted] was issued on September 1, 2015 and pertains to four
separate violations.Please note that the Tollway follows all noticing and fine
assessment guidelines imposed by the Illinois Administrative Code.  Notices issued by the Tollway conspicuously
list the consequences for non-payment of the fines and failure to request a
hearing within the allotted timeframe.  By Mr. [redacted] non-payment of the original fines and fees and failure
to request a hearing within this timeframe, he became liable to the Tollway for
the original toll fees plus all applicable fines.If Mr. [redacted] would like courtesy copies of the notices
evidencing the violations, or has any further questions, he may contact our
office at [redacted] or [redacted].  We hope this serves to clarify the issues
raised.Sincerely,[redacted] P.C.

Initial Business Response /* (1000, 5, 2015/06/21) */
June 21, 2015
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company by the...

Revdex.com. We are in receipt of your correspondence dated June 16, 2015 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
Ms. [redacted]'s complaint alleges she has received phone calls from our office which she believes are being made in error. Because her complaint does not list the phone number(s) or any other necessary demographic information, we cannot address the issue raised in her complaint at this time. For a prompt resolution of this matter we kindly ask that she contacts our Compliance Department at XXX-XXX-XXXX or [redacted]@harriscollect.com and provide the phone number(s) at issue. We kindly ask that Ms. [redacted] references her Revdex.com case number in any correspondence with our office. We look forward to her response.
Sincerely,
Arnold Scott Harris, P.C.

March 15, 2017Revdex.com Chicago[redacted]Chicago, IL 60611 Re:        [redacted]File No:  [redacted]To Whom It May Concern:Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company with the Revdex.com.  We are in receipt of...

your correspondence dated March 4, 2017 pertaining to the above captioned matter.  We have had an opportunity to review our file and feel that we have reached an amicable resolution.Our records show that the City of Chicago Department of Finance (“City”) placed a total 12 unpaid parking violations for Ms. [redacted] with our office for collection. It appears that Ms. [redacted] also incurred several parking violations for another vehicle. Due to the fact that this other vehicle is leased, those violations were not placed with our office. Although Ms. [redacted] was able to start a payment plan for violations placed with our office, she failed to make payments on these other violations related to the leased vehicle. Accordingly, a boot was placed on Ms. [redacted]’s vehicle as a result of the unpaid parking violations. It appears that Ms. [redacted] did in fact file a Chapter 13 Bankruptcy petition, although only a few hours after her vehicle was immobilized, and then immediately demanded that the City release her vehicle. Although Ms. [redacted]’s bankruptcy was clearly filed in bad faith, as a courtesy, our office reached out to her attorney and arranged for her vehicle to be released.Notwithstanding the foregoing, please be advised that our office is not authorized to assist Ms. [redacted] with payment arrangements for her outstanding violations which have not and will not be placed with our office. As such, if Ms. [redacted] has any other concerns regarding those violations, she should contact the City for more information. Sincerely,  Arnold Scott Harris, P.C.

Initial Business Response /* (1000, 5, 2015/07/01) */
July 1, 2015
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company by the Better...

Business Bureau. We are in receipt of your correspondence dated June 30, 2015 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
Ms. [redacted]'s complaint alleges she has received phone calls from our office which she believes are being made in error. Because her complaint does not list the phone number(s) or any other necessary demographic information, we cannot address the issue raised in her complaint at this time. For a prompt resolution of this matter we kindly ask that she contacts our Compliance Department at XXX-XXX-XXXX or [redacted]@harriscollect.com and provide the phone number(s) at issue. We also ask that Ms. [redacted] references her Revdex.com case number in any correspondence with our office. We look forward to her response.
Sincerely,
Arnold Scott Harris, P.C.
Initial Consumer Rebuttal /* (3000, 7, 2015/07/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Their request to call them is impossible. You cannot resolve anything with an automated answering machine. I submitted the number they are calling on the original complaint which is XXX-XXX-XXXX. This number is an idle business extension not currently in use! That is how I know they are calling a wrong number.
Final Business Response /* (4000, 9, 2015/07/01) */
July 1, 2015
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
We have promptly removed the phone number (XXX) XXX-XXXX from the account at issue and placed it on our do-not-call list. Ms. [redacted] will no longer be contacted at that number by our office.
While Ms. [redacted] may have included this number in prior correspondence with the Revdex.com, it was omitted from the Complaint Activity Report and was therefore never provided to our office. Additionally, our office has no record of Ms. [redacted] contacting our Compliance Department at the telephone number or email address provided in our initial response. This phone number belongs to a member of our Compliance Department and is not a general business correspondence line. To that extent, Ms. [redacted] may wish to verify the number she attempted to dial since there is no automated routing assistant assigned to this number. We hope this serves to further clarify the issue raised and apologize to Ms. [redacted] for any inconvenience.
Sincerely,
Arnold Scott Harris, P.C.
Final Consumer Response /* (2000, 11, 2015/07/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)

February 19, 2016Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:         Whitney [redacted]File No:   Case # 11144070To Whom It May Concern:Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company with the Revdex.com.  We...

are in receipt of your correspondence dated February 18, 2016 pertaining to the above captioned matter.  We have had an opportunity to review our file and feel that we have reached an amicable resolution. Our records indicate that the DeKalb County Circuit Court placed Ms. [redacted]’s account with our office for collection on January 17, 2013. Our records also show that on February 18, 2016 Ms. [redacted] contacted our office and stated that she had paid the remaining balance directly to the DeKalb County Circuit Court. At that time, Ms. [redacted]’s payment had not yet posted to the account. Please also note that Ms. [redacted] did not previously request that our office cease contacting her.Notwithstanding the foregoing, upon receipt of Ms. [redacted]’s complaint our office promptly removed her phone number from the account and placed it on our permanent internal “Do-Not-Call” list. Accordingly, Ms. [redacted] will no longer be contacted by our office at that number. We hope this serves to clarify the issue raised and apologize for any inconvenience this misunderstanding may have caused.  Ms. [redacted] may contact our office at (312) 574-1852 or [email protected] if she has any further questions or concerns.  Sincerely, Arnold Scott Harris, P.C.

December 7, 2017Revdex.com Chicago[redacted]Chicago, IL 60611Re:       [redacted]File No: [redacted]To Whom It May Concern:Thank you for communicating with [redacted] P.C., an A+ rated company with the Revdex.com.  We are in receipt of your...

correspondence dated December 7, 2017 pertaining to the above captioned matter.  We have had an opportunity to review our file and feel that we have reached an amicable resolution. Ms. [redacted] claims that her daughter has received phone calls from our office which she believes were placed in error. However, Ms. [redacted] does not provide the number at issue. Accordingly, our office cannot adequately investigate this matter. We kindly ask that Ms. [redacted] contact our [redacted] Department at [redacted]@harriscollect.com  and provide the phone number(s) at issue so that we can investigate and resolve this matter.Sincerely,  [redacted] P.C.

June 9, 2017Revdex.com Chicago[redacted]Chicago, IL 60611Re:       [redacted] To Whom It May Concern:Ms. [redacted] claims that she has had a poor customer service experience with our firm. However, our records do not reflect that she ever spoke with anyone in our office. As such, it is unclear upon what she is basing her allegation of having received poor customer service. Our office previously apologized and removed her number from the third party’s account. Please be advised that due to the sensitive consumer information stored in our account management system that our representatives do not have access to the internet and are therefore unable to utilize google as Ms. [redacted] suggests in her prior complaint. Our office addresses all consumer complaints and therefore we have already resolved the complaints of other consumers Ms. [redacted] references as a basis for rejecting our prior resolution. Accordingly, there is nothing our office can do to further assist Ms. [redacted].  Therefore, we will consider this matter resolved. Sincerely,  Arnold Scott Harris, P.C.

To Whom It May Concern:Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company with the Revdex.com.  We are in receipt of your correspondence dated August 9, 2017 pertaining to the above captioned matter.  Please be advised that Arnold Scott Harris, P.C....

is a duly licensed and fully compliant debt collection firm that has been retained by the Kansas Department of Revenue (“KDOR”) to collect unpaid taxes owed to the State of Kansas. Our records reflect that KDOR placed Ms. [redacted] delinquent 2015 Kansas income taxes with our office on May 31, 2017. Notice of this account placement was sent to Ms. [redacted] on June 7, 2017. Our records reflect that our office received Ms. [redacted] first $150 payment on July 21, 2017 and her second $150 payment on July 27, 2017.  These payments were processed by our office and forwarded to KDOR to post to Ms. [redacted] account. This process generally takes 2-4 weeks. Our records reflect that KDOR updated the balance on Ms. [redacted] account on August 9, 2017. Accordingly, Ms. [redacted] may want to follow up with KDOR as her account has in fact been updated with her payments.  If Ms. [redacted] has any additional questions or concerns, she may contact our Compliance Department at [redacted]. We hope this serves to clarify the issues raised.Sincerely, Arnold Scott Harris, P.C.

June 7, 2016Revdex.com Chicago[redacted]
[redacted]Re:       [redacted]
[redacted]To Whom It May Concern:Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company by the Revdex.com. We are in receipt of...

your correspondence dated May 31, 2016 pertaining to the above captioned matter.Our records indicate that the Illinois Department of Revenue (“IDOR”) placed Mr. [redacted] delinquent December 2014 income tax account with our office for collection on January 22, 2016. Upon receipt of Mr. [redacted] complaint, our office reached out to IDOR for clarification of this matter. In turn, IDOR indicated that Mr. [redacted] income tax return was corrected because he did not submit a “Schedule M” form with the required attachments. Additionally, IDOR provided a notice, dated July 27, 2016, that was sent to Mr. [redacted] informing him of this change and that a balance was owed. Our office has mailed a copy of this notice to Mr. [redacted] at the address on file.Notwithstanding the foregoing, our office has removed Mr. [redacted] phone number from the account and added it to our internal “Do-Not-Call” list. Accordingly, Mr. [redacted] will no longer be contacted by our office at that number. Please note, however, that although Mr. [redacted] dispute has been duly noted by our office, we are not authorized to waive valid debts owed to the State of Illinois. If Mr. [redacted] has any further questions or concerns, he may contact our Compliance Department directly at [redacted] We hope this serves to clarify the issues raised.Sincerely,Arnold Scott Harris, P.C.

January 15, 2016
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re:          Elizabeth Trout
File No:    Case # 11087522
To Whom It May Concern:
Thank you for communicating with Arnold [redacted], P.C., an A+ rated company...

with the Revdex.com. We are in receipt of your correspondence dated January 14, 2016 pertaining to the above captioned matter.
Ms. [redacted] asserts that she has received phone calls from our office and has requested that we cease calling her phone number ending in 9691. Upon a review of our records, Ms. [redacted] number was erroneously associated with a third party’s account placed with our office for collection by a government entity. We have promptly removed this number and placed it on our internal “Do-Not-Call” list to ensure it is not called going forward. We apologize for any inconvenience this misunderstanding may have caused.

If Ms. [redacted] has any additional questions or concerns, she may contact our Compliance Department directly at (312) 574-1852. We hope this serves to clarify the issues raised.
Sincerely,

Arnold [redacted], P.C.

January 17, 2017Revdex.com Chicago[redacted]Chicago, IL 60611Re: [redacted]File No: [redacted]To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com.  We are in receipt of your correspondence dated January...

16, 2017 pertaining to the above captioned matter.  Ms. [redacted] claims that she has received phone calls from our office which she believes were placed in error. Upon a review of our records, it appears that Ms. [redacted] phone number ending in [redacted] was erroneously associated with a third party’s account placed with our office for collection by a government entity.   Upon receipt of her complaint our office promptly added Ms. [redacted] phone number to our permanent internal “Do-Not-Call” list to ensure that she will no longer receive calls from our office at that number. If Ms. [redacted] has any additional questions or concerns, she may contact our Compliance Department at [redacted]. We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd.

March 21, 2017Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:     [redacted] File No: [redacted]To Whom It May Concern:Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company with the Revdex.com.  We are in receipt of your correspondence...

dated March 18, 2017 pertaining to the above captioned matter.  We have had an opportunity to review our file and feel that we have reached an amicable resolution. Ms. [redacted] asserts that she has received phone calls from our office at [redacted] and has requested that we cease calling her number. Ms. [redacted]’s information was associated with an account placed with our office for collection by the City of Chicago Fire Department.  Her phone number has been removed from this account and added to our permanent internal “Do-Not-Call” list. If Ms. [redacted] has any additional questions or concerns regarding this matter or the account at issue, she may contact our Compliance Department at [redacted]. We hope this serves to clarify the issues raised and apologize for any inconvenience this may have caused Ms. [redacted]. Sincerely, Arnold Scott Harris, P.C.

December 19, 2017Revdex.com Chicago[redacted]Chicago, IL 60611Re: [redacted]
[redacted]To Whom It May Concern:Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company with the Revdex.com.  We are in receipt of your correspondence dated...

December 16, 2017 pertaining to the above captioned matter.  We have had an opportunity to review our file and feel that we have reached an amicable resolution. Our records reflect that the [redacted] Fire Department placed an account for Mr. [redacted] with our office for collection on March 8, 2017.  On March 13, 2017, our office sent a letter notifying Mr. [redacted] of this account placement.  After speaking with Mr. [redacted] on November 16, 2017, our office requested confirmation from the [redacted] that Mr. [redacted]’s account should be closed. Our office contacted the [redacted] again on December 14, 2017 to follow up on this matter. Additionally, Mr. [redacted]’s account has been placed on hold to prevent further collection efforts while our office waits for the [redacted] to close the account. We hope this serves to clarify the issues raised and apologize for any inconvenience this delay may have caused.Sincerely,[redacted], P.C.

April 3, 2017Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:       [redacted]File No: [redacted]
To Whom It May Concern:Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company with the Revdex.com.  We are in receipt of your...

correspondence dated March 29, 2017 pertaining to the above captioned matter.  Please be advised that Arnold Scott Harris, P.C. is a duly licensed and fully compliant debt collection firm that has been retained by the [redacted] Department of Revenue (“KDOR”) to collect unpaid taxes owed to the State of [redacted].  Mr. [redacted] claims that he has received phone calls from our office which he believes were placed in error. Upon a review of our records, it appears that Mr. [redacted] phone numbers ending in [redacted] and [redacted] were erroneously associated with a third party’s account placed with our office for collection KDOR.   Upon receipt of his complaint our office promptly added Mr. [redacted]’ phone numbers to our permanent internal “Do-Not-Call” list to ensure that he will no longer receive calls from our office at that number. If Mr. [redacted] has any additional questions or concerns, he may contact our Compliance Department at [redacted]. We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Arnold Scott Harris, P.C.

Initial Business Response /* (1000, 5, 2015/08/21) */
August 21, 2015
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL XXXXX
Re: Jasmine [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company with the...

Revdex.com. We are in receipt of your correspondence dated August 7, 2015 pertaining to the above captioned matter.
Please be advised that our office reached out directly to Ms. [redacted] in an effort to clarify this apparent misunderstanding. We also provided Ms. [redacted] with a direct contact number to our office should she have any questions going forward. Accordingly, we will consider this matter resolved and apologize for any inconvenience. Thank you.
Sincerely,

Arnold Scott Harris, P.C.

November 22, 2016Revdex.com Chicago[redacted]Chicago, IL 60611Re:       [redacted]File No: [redacted]
To Whom It May Concern:Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company with the Revdex.com. We are in receipt of your correspondence...

dated November 16, 2016 pertaining to the above captioned matter.  Our records show that the Kansas [redacted] placed Ms. [redacted] delinquent income tax account with our office for collection on August 24, 2015. On August 28, 2015 our office sent a letter to Ms. [redacted] at the address on file notifying her of this fact. Contrary to her assertions, it appears that we were successful in contacting Ms. [redacted] regarding her account. On October 22, 2015 we received a letter from Ms. [redacted] in which she requested that our office cease contacting her. Accordingly, we honored her request and made no further attempts to contact her. Please note, however, that our office is not authorized to waive or otherwise settle debts owed to the State of Kansas.  Notwithstanding the foregoing, we have placed a courtesy hold on Ms. [redacted] account while she works to resolve this matter. If she has any additional questions or concerns, she may contact our Compliance Department directly at [redacted] We hope this serves to clarify the issues raised.Sincerely, [redacted] Scott Harris, P.C.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I have never lived at that address in moline, Il. Second you are providing false information due to the fact that this letter came directly from you and wasn't the result of any forwarded mail from the post office so I suggest you check your records as I have returned the mail to you. I haven't moved in 6 years so apparently someone in your office is again sending mail to the wrong recipient. correct this. Sincerely,
[redacted]