ARS American Residential Services

I am very satisfied and would highly recommend ARSTechnician was very knowledgeable and courteous

The ARS HVAC Service Technician arrived on time, was courteous, worked efficiently, asked questions, explained everything he did, and offered recommendations

Tomas Cperformed an excellent inspection service for our heating unit He was very thorough and efficient with his servicing of our heating unit I was very impressed with his knowledge base and work ethic For the very first time since we have been dealing with ARS, a technician performed his inspection work without trying to sell us any add on materials and products This was very refreshing

I am very pleased with the service I received today 2/13/ The service guy came earlier then expected and I was so happy to see that I was at the top of the window that everyone hates to have, especially on a weekend They are not like the cable company come at the very end of that window of time you are given The service man was so polite and very knowledgeable about my systems and talked everything through with me I loved the fact he made sure I understood everything that needed to be done He also assisted me with changing my filters and explaining how often they should be changed In a nut shell I would like for MrGerardo Tto return because I put a lot of trust in his service so much I purchased the warranty service planGood service is so hard to come by these daysThank you MrTand ARS / Rescue Rooter LaurelYou made a loyal customer out of me

Thomas really went above and beyond the call of duty He came out for a routine service visit, but took the time to walk me through my house and explain my heating system to me and the various components He offered suggestions to me for maintenance on my system that I should be doing on my own

Jonathan Twas the tech that successfully got my air conditioning running! He was able to work with Lennox to reprogram my system! Thank you, Jonathan, for working through the problems! Sue

Paul provided excellent professional service He is a great HVAC technician I would recommend him to a friend or family member

Paul Mrestored my heat when other companies seemed not to be able to? Paul was professional and personable, and very helpful answering questions politely while he worked without hesitationHe is to be commended!

MrMwas very thorough with his serviceHe explained everything to me in a courteous and professional manner

Jun 2016, ARS installed a Carrier Heat Pump system and provided excellent serviceThey were on time, walked me through the process, cleaned up the work area, and answered all my questions before going over the final paperworkBoth Buddy and Bill were experts in their field

Jonathan was very professional and helpful, and was able to competently answer all our questions

Joseph [redacted] was my service technician for my winter maintenance check of my heating systemhis is very professional and did an outstanding job in inspecting my system and reviewing it with me

The service call by Jonathan [redacted] was very professional with great customer service He took his time to explain the system he was working on, described the problems in detail and provided information how to address the solutions to fix those problems Overall a great experience

Rodney [redacted] of ARS installed a new hot water heater in our [redacted] home on June 10, It replaced an aging gallon tank which had to be drained into a sump pump so that the tank would be less heavy for Rodney to get it up the outside basement stairs (eleven steps) to ground level He did a very find job installing the new tank and it has performed perfectly He used a new technology to swage sections of the copper pipe I had not seen that process used before and I was impressed with Rodney's skill in applying this new technology Even though it was empty, the old tank was quite heavy and I wondered if Rodney would be able get it up those stairs Fortunately, in addition to being a skilled plumber, Rodney is a big, strong man He wrestled the old tank onto a dolly and worked it up the stairs, one step at a time until he made it to the top He was able to get the tank into his truck to remove it A lesser man would not have been able to remove that tank by himself Rodney cleaned up the work area superbly He properly processed the paperwork for my signature when the job was done We were most pleased with all aspects of Rodney's work and he was certainly a very pleasant person to have perform this work in our home We recommend him very highly

The ARS team, particularly Gerardo [redacted] , provided excellent, professional service in installing our new air conditioning systemThey worked all day without complaining and we are pleased with the results

Paul [redacted] / Richard [redacted] - Installed heat pump system Very professional, friendly, clean, quick, competent, and business-like All done and tested in one dayI would definitely use again

Great advice

Lee Z was very goodHe explained everything I needed to knowHe as patient and very friendlyWould recommend him

very positive and refreshing experienceThey were very professional and explained everything and the end of the job

Our furnace stopped producing heat on Sunday with temperature in the 30'sOn Monday at 7am we called ARSThey took our information and scheduled a service technician to come out that afternoonARS called back and said they could be there in min The technician Jonathan Tucker arrived on timeI described the problems we were having with the Carrier furnaceHe went right to work with a checking procedure of thingsTucker cleaned the flame sensorFurnace started up and produced heat but only for secondsAfter other test it was determined that the control board was badTucker explained what was happening and said he will order a new control board from Carrier He checked over my Carrier warranty and checked with ARS to make sure that the cost of parts & labor was coveredIt was coveredTucker pushed to get the parts as fast as possible knowing we had no other heat in the houseTucker called and setup an appointment for am on WednesdayThe furnace is working great now Tucker always arrived on timeHe was friendly, efficient, helpful and always explained what he was doing ARS staff always called us when the technician was on his way I will always call ARS for heating problems and recommend them