We have been ARS customers since They continue to provide us with excellent service in all areas The semi-annual service in June discovered and repaired a problem before it caused loss of use Mike B was our technician and he was thorough and courteous He completed his work in a timely manner and then told us all steps which he had done He answered all our questions and explained items we did not understand We continue to recommend ARS to all our friends and neighbors
Scheduling an appointment was easyHVAC service tech (Stetson) called when he was leaving his last job too inform us when he was leaving and when we could expect himI have had the tech on previous appointments and still he was polite, knew what he was here for and explained what he service he was going to doHe was very professional and completed the service very fastAfter completing the service, he explained what he had doneVery nice young man
We recently (January 2017) had an entire new HVAC system installed in our home by the team at ARS WilmingtonWe were so impressed by everyone on the team!! From Jim Gto Cliff Band especially Michael G and his assistant, we couldn't have asked for a more professional, down-to-earth, hard-working, and knowledgeable teamI would more highly recommend this company than any other I have ever reviewed anywhere on the globe
Everyone I spoke with and dealt with at ARS during the purchase and installation of our new HVAC system was incredibly helpful and definitely stood outThese guys went above and beyond to be respectful of my time, my space, and my family's scheduleI definitely appreciate how honest and helpful Jason was during the sales process, and the crew who performed the installation were absolutely wonderful! They worked incredibly hard throughout the process, and made sure they were respectful of my space, which meant a lotI highly recommend this company!
Michael G was an extremely good representative of your company
He was on time and diagnosed the problem quickly
He offered good suggestions and alternatives
I would recommend him and ARS without reservation
Michael provided excellent service while repairing my A/C problems He is on time, friendly, courteous, and very hard working He stayed as long as he needed to without seeming rushed, and did an amazing job He and the rest of the ARSWilmington team continue to exceed my expectations
The technicians was nice and very kind, and he showed a desire to fully assist me with my service request, he effectively explained each of the steps involved in processing my service request,he showed a positive and willing attitude
ARS is exspensive and does
not honor their advertisments on television
Like most business today money before
integretyBetter get a second opinion before
letting them do any work
David Land D.Jwere prompt for their appointment and showed complete professionalism during their installation of my new Rheem equipment David Lexplained the operation of the new thermostat and was very precise with the paperwork Very impressed with them both Also, when I contacted ARS the first thing this morning to ensure the installers were coming, the office assistant (Ruth ??) was very courteous and friendly
Michael xx (HVAC service tech.) was very informative in explaining how the system operated and what I should do/not do to have it run at best efficiency
We have been ARS customers since They continue to provide us with excellent service in all areas The semi-annual service in June discovered and repaired a problem before it caused loss of use Mike B was our technician and he was thorough and courteous He completed his work in a timely manner and then told us all steps which he had done He answered all our questions and explained items we did not understand We continue to recommend ARS to all our friends and neighbors
All parties were courteous, professional and informative
Scheduling an appointment was easyHVAC service tech (Stetson) called when he was leaving his last job too inform us when he was leaving and when we could expect himI have had the tech on previous appointments and still he was polite, knew what he was here for and explained what he service he was going to doHe was very professional and completed the service very fastAfter completing the service, he explained what he had doneVery nice young man
Joe D did a great job
Great service VBery professional
Excellent service, very friendly
Excellent serviceTechnician was polite & very professionalWe are always very happy with ARS's serviceIngrid J
We recently (January 2017) had an entire new HVAC system installed in our home by the team at ARS WilmingtonWe were so impressed by everyone on the team!! From Jim Gto Cliff Band especially Michael G and his assistant, we couldn't have asked for a more professional, down-to-earth, hard-working, and knowledgeable teamI would more highly recommend this company than any other I have ever reviewed anywhere on the globe
They are prompt and polite
Everyone I spoke with and dealt with at ARS during the purchase and installation of our new HVAC system was incredibly helpful and definitely stood outThese guys went above and beyond to be respectful of my time, my space, and my family's scheduleI definitely appreciate how honest and helpful Jason was during the sales process, and the crew who performed the installation were absolutely wonderful! They worked incredibly hard throughout the process, and made sure they were respectful of my space, which meant a lotI highly recommend this company!
Very professional and competent
The personnel in the office and in my home were professional and very helpful I felt comfortable and well-cared-for
Michael G was an extremely good representative of your company
He was on time and diagnosed the problem quickly
He offered good suggestions and alternatives
I would recommend him and ARS without reservation
Michael provided excellent service while repairing my A/C problems He is on time, friendly, courteous, and very hard working He stayed as long as he needed to without seeming rushed, and did an amazing job He and the rest of the ARSWilmington team continue to exceed my expectations
The technicians was nice and very kind, and he showed a desire to fully assist me with my service request, he effectively explained each of the steps involved in processing my service request,he showed a positive and willing attitude
ARS is exspensive and does
not honor their advertisments on television
Like most business today money before
integretyBetter get a second opinion before
letting them do any work
This company is extremely professional mixed with a strong commitment to making sure good customer service is first and foremost
Did very good work
David Land D.Jwere prompt for their appointment and showed complete professionalism during their installation of my new Rheem equipment David Lexplained the operation of the new thermostat and was very precise with the paperwork Very impressed with them both Also, when I contacted ARS the first thing this morning to ensure the installers were coming, the office assistant (Ruth ??) was very courteous and friendly
Michael xx (HVAC service tech.) was very informative in explaining how the system operated and what I should do/not do to have it run at best efficiency