Audi Of Bernardsville

Complaint:
***
I am rejecting this response because: I have received NO such request for account info from this companyThe last message I received from them(via iPoll customer support) states that my account is being closedI did NOTHING to warrant this action on *** part and I either want my account back or my balance paid in fullIf SSI is unaware of *** action then they need to look into it and get new customer service reps for ***The current ones refuse to do their jobs and instead are abusing iPoll members.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

To Whom It May Concern: We apologize if we were unable to reply back to the members email sooner because we were out of the office on weekends until 4th of July. After we received the phone call, the member's complaint was immediately brought to our technical team's attention for review
and had her account whitelistedLater in afternoon, she was able to redeem her points [July 5, at 2:15pm (Eastern Time)]We have also replied back to her recent email letting her know of the reason why we were unable to get back to her email and what is the status of her payment request.Here is the ticket number for reference: ***

To Whom It May Concern:We understand how frustrating this process must be to our membersUnfortunately, we need to verify their information if the account is suspended for security purposesWe are sorry for the delayed assessment and can guarantee that we are actively reviewing accountsOnce the evaluation is completed, we will contact the memberWe hope they can still extend their patience on this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response pending the reactivation of my account A specialist has already contacted meHer email reads as follows."Hello Charles,We are currently in the process of reactivating of your account We apologize this is taking longer than expectedWe will send you an email once your account is active.Thank you for your patience!Kind regards,Emelyn Miles for Thoughts Helpdesk"Once this is followed through on to completion, and they send a notification message of the reactivation through the Revdex.com, I will then accept their response and resolution to this complaint
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To whom this may concern:We apologize for any inconvenience causedTypically, payment requests take 1-business days to processOur records show *** ***'s $*** payment request, submitted on 11/10/2015, was successfully processed on 11/11/2015, about hours after he placed his
claim.Kind regards,Susan E***

Complaint: ***
I am rejecting this response because:
Yet again today WedJuly 6,I was able to get into account but as soon as I tried to cash out.I get blocked.Survey Spot will not let me cash out the points so I can get my $10.Yet again I want the cash NOT games, contests, or donating
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
I wanted to let you know my accts with SSI (survey spot and opinion world)have been reactivated. I read where they claim I marked their emails as spam. I did NOT do it butfor some reason *** did mark ALL my emails, from friends, family, surveys,etc as spam and sent them all to my trash box. I did contact *** but theynever did figure out why this happened. It has happened twice this year andeach time I was able to try something to fix the problem even though ***said they didn't know why it was happening and could find no problem.I do take surveys from other companies and another one did contact me andsaid my email was marked as spam and they were notified. I explained I didNOT do that and I was in contact with ***. They did the right thing byfirst contacting me to find out why it happened and when I explained theykept my acctactive and didn't do anything to it. Unfortunately SSI will deactivate members for no reason at all as what happened to me last year and the many complaints you have received aboutothers being deactivated.I want to give Revdex.com a BIG thank you for your help each time getting my accts.reactivatedI did email SSI three times and never received a response whichis what they do. Having to contact the Revdex.com should not have to be done andthe company should answer ALL emails but they don't. Thank you again!!***

To Whom It May Concern:We are sorry to hear about the member's concernAfter further review, we have found that the account was flagged by our automated system because of the inconsistencies in the device and/or network used to access our websiteFor account security, we have asked the member to
verify their account information, but has refused to verify thisAs long as they can verify the data needed to start the evaluation, we will be able help them get access to the account again.We appreciate their eagerness to start taking surveys again and hope they will cooperate with the standard process in place that is applied to all members of the panelThank you for your consideration

Complaint: ***
I am rejecting this response because: It is a nonresponsive get-you-off-the-phone type of answer
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:
the business is not being truthful with regard to what I am owed in points, the business owes me points and I want to be paid You can also let the business know that I plan to file a complaint to *** *** *** in their state for the company survey sampling inc used my personal information to other survey companies, this violated my agreement with *** *** that they would not use my personal information to any other company Since I have been signed up with *** *** I have been receiving spam emails alone with other survey companies that have my personal information and it only could have come from *** *** since they are the only survey company I have ever used
Sincerely,
*** ***

To Whom It May Concern:We are sorry if the member did not get a response back while we are working to finish the evaluation of their accountHowever, this issue has been resolved and an email communication went out to the member with Ticket#*** in our systemShould they have any
other concerns or questions, they may reach our panels respective support teams.Thank you for your patience

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To Whom It May Concern:We apologize for the inconvenienceUnfortunately, *** redemption rate has nothing to do with Survey Points ClubFor more information about our Terms and Conditions, the member can review it
here: *** or he may contact our Legal Department via email at *** f or further assistance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThey were able to reactivate my account and allow me to continue to use their site as normal.
Sincerely,
*** ***

To Whom It May Concern:We sincerely apologize for the inconvenience this may have caused our memberOn June 21, 2017, the member reached out to our Help Center regarding the account issue and we have forwarded the concern to our Accounts department for further investigationRest assured, we are
actively reviewing accounts that are deactivated by our automated systemThank you for your understanding to this matter

To Whom It May Concern:We are sorry if the member did not get a replyThe account was deactivated because the member entered a different *** email address that is different to what they have used in the previous redemptionFor security reasons, we will need to verify their account information
to ensure payments are sent to the member with permissionTo expedite the process, we'd like to ask the member to reply to our email with Ticket#***We will do our best to help them get their account back.Thank you for your consideration

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
E*** Thank you for your time and for taking my case seriously. Thank you for the good will action MERRY CHRTISMAS TO YOU AND YOUR FAMILY AND HAPPY NEW YEAR!
Sincerely,
*** ***