Audi Of Bernardsville

Complaint: ***
I am rejecting this response because: They have sent me separate emails asking for "verification" that I am really meI keep answering the same questions over & over and don't hear from them after thatThat's why I want Revdex.com to handle this because they are giving me the run around
Sincerely,
*** ***

To whom it may concern:Early this year, SSI acquired Instantly (formerly, *** ***)Along with the Instantly acquisition, was the shutting down of their survey sitesWe at SSI are working with the legacy Instantly Incentives Team to manually pay out the remaining account balances (if
any) and any missing/unprocessed survey rewards and redemptions/reward claims to members of the survey sites that were shut down** *** is currently among the list of legacy Instantly survey members who have yet to be manually paidHe can expect to receive his OnlyCashSurveys rewards in 10-business days from May 12, Rest assured, he will receive a confirmation email once the payment has been processed.Kind regards,*** ***

To whom it may concern:We sincerely apologize for any inconvenience caused to this memberTo better assist the member, we have sent an email for the member to verify her details so we can forward them to our Accounts Department for reviewOne of our staff is now personally handling this member's
complaint and will fully assist the member the best way possible.Thank you for your patience and understanding

To whom it may concern: *** *** *** account has just been reactivatedHer account balance is still intactWe kindly advise her not to opt out from our survey invites, newsletters, and any other email communication if she wishes to keep her *** membership activeShe may contact
*** *** ** *** or call ###-###-#### (for U.Sresidents only) if she needs further assistance accessing her account. Kind regards, Susan E***

Complaint: ***
I am rejecting this response because:I did not do anything wrong and the answer from the company did not provide any example of that
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: This response is very generic and broad and provides nothing specificI have been a member for over years and would appreciate a more detailed response or reactivation of my account with better guidance as to how in the future avoid my account being flagged for "data concerns"
Sincerely,
*** ***

To whom it may concern;Our records show *** *** was able to get in contact with mTHOUGHTS customer service about his survey creditsReference is Ticket#***Sarah, who worked on his ticket will be able to update him on his missing credits.Kind regards,Susan E***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I still have not heard back from the company and do not know whether they are actually doing anything to get my account reinstated
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** *** They told me it was resolved on March 24th and have been ignoring me every sinceI didn't violate anything and I told them thatI'm quite sure they can see if I haveAnd if I have violated anything (which I don't believe I did) they're going to have to show me when and howI still want what I have earned

Complaint: ***
I am rejecting this response because:I was not given a valid response to my emails when directly contacting this companyThey can say they will re-evaluate my account which is what happened before they locked me out but there is no guarantee anything will be doneI just want a check in the amount due to me.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

To whom it may concern;We apologize for the inconvenienceThere is nothing more we can do for *** *** as we do not have any record of her in our system.Sincerely,Susan E***

Complaint: ***
I am rejecting this response because: I received yet ANOTHER generic response from opinion outpost saying "Your account has been unfrozen." Blah blah blahI have heard this same email from them repeatedly and it still is NOT fixed! I log into my account, but when I go to redeem my money I rightfully earned, they freeze my account again! I AM NOT ACCEPTING THIS! I have been waiting weeks for this horrible company to give me the money I rightfully worked forThey have sent me countless emails saying my account has been fixed, blah blah blahIt hasn'tWhen I log in after they say it has been fixed, they freeze my account as soon as I try to redeem my money I rightfully earnedThey sent me a message saying that I had too many opinion outpost accounts and that is why I have been frozen, and they said choose and account to closeI choose the account I wanted to be closed, so now the problem with my account should be fixed, but it isn'tTI WANT MY ACCOUNT BACKThis is perhaps the 4th time they have sent me the same exact email saying that they have fixed my accountI am able to login ONCE before my account freezes itself again as soon as I try to redeem my money on opinion outpostTheir site used to be so good, I have been with them for over a year and now they are scamming me and refusing to give me my money, repeatedly sending me the same exact copy paste email saying my account is fixedMY ACCOUNT IS NOT FIXEDIt has been almost a month since I have been having problems with this company, and I am so angryI have dollars in my account that they are refusing to let me redeem because they freeze my account as soon as I try to redeemTHIS IS NOT ACCEPTABLE Please help me a and unfreeze my accountI want to be able to redeem the money I earned on opinion outpostI am tired of them taking days to respond to my email and then them saying my account has been fixed, but it hasn'tI login in and it freezes my account againPlease at least give me the dollars I earned if this horrible company still refuses to give me my account and money back for no reason.
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I have only used ONE device and ONE network to access their site How is that inconsistent? If they're going to keep the money that I rightfully earned then it seems to me that they can prove it Either show me what the problem is or pay me
Sincerely,
*** ***

To whom it may concern: We confirm that *** *** ProOpinion account has been credited with goodwill points for the following surveys, with the exception of the first surveys listed belowHe may verify this by reviewing his Survey History section. *** - No
goodwill creditOnly spent minutes*** - No goodwill creditOnly spent less than a minute*** - Credited goodwill points for spending close to minutes in this 5-minute survey before screening out*** - Credited goodwill points for spending minutes in this 50-minute survey before screening out*** - Credited goodwill points for spending minutes in this 20-minute survey before screening out*** - Credited goodwill points for spending minutes in this 15-minute survey before screening out*** - Credited goodwill points for spending minutes in this 13-minute survey before screening out. Kind regards, Susan E***

Complaint: ***
I consider this response unsatisfying because:It is true that, on the recent date mentioned by the company, I received an invitation for an "everyone will qualify" survey, and, having the idle time, decided to see if it workedWas pleasantly surprised that it did...although I wondered whether it not entirely be a coincidence that this "sure thing" happened to show up right after the company learned of my complaint to the Revdex.com.This does not change the time-and-effort wasting process I had previously endured at the hands of the company, during which I "qualified" for and took surveys with over half an hour of my time, at least one of which awarded me with a "congratulations! click anywhere to receive your award," at which point my "award" was a screen telling me that, sorry, I had not qualified.As much as the survey company may try to hide behind verbiage that this is a legitimate business practice of theirs and then blame things on some of their survey-offering clients, the fact remains: Repeatedly encouraging members to spend their time and offer up personal information, yet routinely giving nothing to them and using technicalities as an excuse for same, is at the very least a sloppy business practice and raises suspicion of an intentional process of mining the members for free information rather than giving them even a pittance of flier-miles.Since I finally have my miles, I do not need anything further from them...but I do think that other woumembers are well served by having complaints such as mine available for them to view online, so they can avoid the unpleasant experience I had with this company
Sincerely,
*** ***

To Whom It May Concern:We sincere apologize for the inconvenienceWe understand the member wants their account to be reviewed soonerUnfortunately, we are manually reviewing suspended accountsDue to a large number of emails, the result of the assessment may be taking longer than usualRest assured, the member's account was already forwarded to our Accounts department for reviewWe appreciate the member's patience as we further review their accountThank you for your understanding

To Whom It May Concern:We sincerely apologize for the delay in responding to this complaint.We can confirm that the account has since been reinstated to our panels and the member was emailed with Ticket#***Their missing account balance is also in the process for reinstatement
(with Ticket#***)As soon as we finish the reinstatement, we will contact the member againThank you for your patience!

On 6/21/2016, we manually sent a *** payment in the amount of $32.50, to the *** account providedWe apologize for the delay