Audi Of Bernardsville

To whom it may concern:We sincerely apologize for any inconvenience caused to this memberTo better assist the member, we have sent an email for the member to verify her details so we can forward them to our Accounts Department for reviewOne of our staff is now personally handling this member's
complaint and will fully assist the member the best way possible.Thank you for your patience and understanding

To whom it may concern: *** *** *** account has just been reactivatedHer account balance is still intactWe kindly advise her not to opt out from our survey invites, newsletters, and any other email communication if she wishes to keep her *** membership activeShe may contact
*** *** ** *** or call ###-###-#### (for U.Sresidents only) if she needs further assistance accessing her account. Kind regards, Susan E***

Complaint: ***
I am rejecting this response because: This response is very generic and broad and provides nothing specificI have been a member for over years and would appreciate a more detailed response or reactivation of my account with better guidance as to how in the future avoid my account being flagged for "data concerns"
Sincerely,
*** ***

To whom it may concern:We sincerely apologize for the inconvenience this has caused the memberThe long wait is honestly unacceptable and we feel the member's frustrationTo better assist the member, we have sent an email to our Accounts Department to follow up on the review status of the member's
account on a high priorityRest assured that we will contact the member immediately as soon as we receive a feedback from the concerned department.We greatly appreciate the member's patience and understanding as we do our best to provide assistance

Complaint: ***
I am rejecting this response because:I did not do anything wrong and the answer from the company did not provide any example of that
Sincerely,
*** ***

To whom it may concern:Early this year, SSI acquired Instantly (formerly, *** ***)Along with the Instantly acquisition, was the shutting down of their survey sitesWe at SSI are working with the legacy Instantly Incentives Team to manually pay out the remaining account balances (if
any) and any missing/unprocessed survey rewards and redemptions/reward claims to members of the survey sites that were shut down** *** is currently among the list of legacy Instantly survey members who have yet to be manually paidHe can expect to receive his OnlyCashSurveys rewards in 10-business days from May 12, Rest assured, he will receive a confirmation email once the payment has been processed.Kind regards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To whom it may concern;Our records show *** *** was able to get in contact with mTHOUGHTS customer service about his survey creditsReference is Ticket#***Sarah, who worked on his ticket will be able to update him on his missing credits.Kind regards,Susan E***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** *** They told me it was resolved on March 24th and have been ignoring me every sinceI didn't violate anything and I told them thatI'm quite sure they can see if I haveAnd if I have violated anything (which I don't believe I did) they're going to have to show me when and howI still want what I have earned

Complaint: ***
I am rejecting this response because: I still have not heard back from the company and do not know whether they are actually doing anything to get my account reinstated
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:I was not given a valid response to my emails when directly contacting this companyThey can say they will re-evaluate my account which is what happened before they locked me out but there is no guarantee anything will be doneI just want a check in the amount due to me.
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I have only used ONE device and ONE network to access their site How is that inconsistent? If they're going to keep the money that I rightfully earned then it seems to me that they can prove it Either show me what the problem is or pay me
Sincerely,
*** ***

To whom it may concern: We confirm that *** *** ProOpinion account has been credited with goodwill points for the following surveys, with the exception of the first surveys listed belowHe may verify this by reviewing his Survey History section. *** - No
goodwill creditOnly spent minutes*** - No goodwill creditOnly spent less than a minute*** - Credited goodwill points for spending close to minutes in this 5-minute survey before screening out*** - Credited goodwill points for spending minutes in this 50-minute survey before screening out*** - Credited goodwill points for spending minutes in this 20-minute survey before screening out*** - Credited goodwill points for spending minutes in this 15-minute survey before screening out*** - Credited goodwill points for spending minutes in this 13-minute survey before screening out. Kind regards, Susan E***

To whom it may concern;We apologize for the inconvenienceThere is nothing more we can do for *** *** as we do not have any record of her in our system.Sincerely,Susan E***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I received yet ANOTHER generic response from opinion outpost saying "Your account has been unfrozen." Blah blah blahI have heard this same email from them repeatedly and it still is NOT fixed! I log into my account, but when I go to redeem my money I rightfully earned, they freeze my account again! I AM NOT ACCEPTING THIS! I have been waiting weeks for this horrible company to give me the money I rightfully worked forThey have sent me countless emails saying my account has been fixed, blah blah blahIt hasn'tWhen I log in after they say it has been fixed, they freeze my account as soon as I try to redeem my money I rightfully earnedThey sent me a message saying that I had too many opinion outpost accounts and that is why I have been frozen, and they said choose and account to closeI choose the account I wanted to be closed, so now the problem with my account should be fixed, but it isn'tTI WANT MY ACCOUNT BACKThis is perhaps the 4th time they have sent me the same exact email saying that they have fixed my accountI am able to login ONCE before my account freezes itself again as soon as I try to redeem my money on opinion outpostTheir site used to be so good, I have been with them for over a year and now they are scamming me and refusing to give me my money, repeatedly sending me the same exact copy paste email saying my account is fixedMY ACCOUNT IS NOT FIXEDIt has been almost a month since I have been having problems with this company, and I am so angryI have dollars in my account that they are refusing to let me redeem because they freeze my account as soon as I try to redeemTHIS IS NOT ACCEPTABLE Please help me a and unfreeze my accountI want to be able to redeem the money I earned on opinion outpostI am tired of them taking days to respond to my email and then them saying my account has been fixed, but it hasn'tI login in and it freezes my account againPlease at least give me the dollars I earned if this horrible company still refuses to give me my account and money back for no reason.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meMy issue was successfully resolved
Sincerely,
*** ***

To Whom It May Concern:We understand that the member is concern about the information they may provideHowever, the information we requested is part of the security check to ensure that the account activity matches what our system has detected as fraudulent.This member's account was reinstated back to the panel and has redeemed their reward

To Whom It May Concern:We sincerely apologize for the delay in responding to this complaint.We can confirm that the account has since been reinstated to our panels and the member was emailed with Ticket#***Their missing account balance is also in the process for reinstatement
(with Ticket#***)As soon as we finish the reinstatement, we will contact the member againThank you for your patience!

On 6/21/2016, we manually sent a *** payment in the amount of $32.50, to the *** account providedWe apologize for the delay