Audi Of Bernardsville

To Whom It May Concern:This member's account was deactivated again after attempting to make a claim on July 1, When we noticed that this happened, we have gone ahead and had her account re-evaluated by our accounts teamPlease know that someone from our helpdesk support contacted her today to give an update that the account was reactivatedThe ticket number assigned for this concern is ***

Complaint: ***
I am rejecting this response because: it does not resolve the issue.
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: Still no one will tell me exactly why my account was terminated in the first placeI only made a second account after my first was terminated because I really to help me pay a billIt took a few days and hours just trying to take the surveys and request my rewardIf I have to delete my newer account to still get the I earned from my old account I will, I still wish I could get that reward that I need to pay my billsIt's not fair to have done all those surveys for nothingIt's a little hard for now to pay a few billsI was very upset that I did all those surveys and to find out my account was deleted just when I just completed a survey and was ready to make a cash out requestIt's not fairMy account was terminated BEFORE I made another accountI will be okay to lose my new account if I can still get my rewardPlease hear me outI will be happy even if I got some of the reward ($20.00) I love taking iPoll surveys and would like to take more to give my opinons
Sincerely,
*** ***

To Whom It May Concern:We truly apologize for the inconvenienceBecause we received a 'soft bounce' on this member's email address, our automated system deactivated the accountHowever, we can confirm that the member was able to log back into their account and redeemed their point balance via
PayPal for $on July 21; and another $on July 27.Thank you for your understanding

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To whom this may concern:This is to confirm that our Opinion Miles Club helpdesk is already in contact with *** *** about his total Award Miles earned from completing surveys on Opinion Miles ClubReference, ticket number ***Sent on 3/14/at 3:16pm EDT.Kind
regards,Susan E***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To Whom It May Concern:We sincerely apologize for the inconvenience this has causedUnfortunately, we did not receive an email from this member on the dates providedHowever, we can confirm that the deactivation of the account happened on February 21st after the last survey attemptOur automated
system flagged the account automatically for failing to provide a response that meets the requirement set in the instruction of the questionThis is one of the items we routinely monitor to help us determine the quality of data returned on each surveyBecause of this issue, we will have to forward the case to our Accounts department for further reviewWe will contact the member to verify the information for the re-evaluation of the accountThank you for your understanding

To Whom It May Concern:As per our records, the account was reinstated back to our panel on October Unfortunately, our automated system detected that a different *** email address was entered during the claimFor security, we will have to verify this activity and ensure the activity was authorized and made by the memberWe also have responded to their follow up email (under Ticket#***).Thank you for your understanding

To Whom It May Concern:We apologize for the inconvenienceWe appreciate the years this member has dedicated in sharing their *** and can assure them that we are proactively reviewing accounts that has potentially violated our Terms and ConditionsUnfortunately in this member's case, the
account was flagged twice due to the recent response provided in a questionWe will have the account re-evaluated again and we will contact the member when the assessment is completedThank you for your understanding

Complaint: ***
I am
rejecting this response because: this is what they told me beforeThose other accounts were created by other people in my family and those accounts have been cancelled and deletedThere was only one account active at the time I created my account
Sincerely,
*** ***

To Whom It May Concern:This member's account was deactivated because he created multiple accounts, which is a violation of our Terms and ConditionsWe will check with our Account's team again for further review and will keep in touch with the member for updates

To Whom It May Concern:This member's account was already reactivated on 9/15/and she was contacted by one of our representative with Ticke***The issue was resolved and she was able to make a claim of $today, September 16,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely, The problem has been resolveThank you so much for your help
*** ***

Complaint: ***
I am rejecting this response because: iPoll a.k.aSurvey Sampling International, has me running around the same bush since Oct2nd, with sending them multiple emails with my "verification information" that it's really me, coupled with days of waiting in between for a replyThey reactivated me once, I signed in, tried to redeem the money they owe me and they immediately terminated me againI used the *** address I always use and have for multiple payments, and they state I tried to use a different *** ID to do so, so they terminated me againSo now I'm back to square one waiting for a reply, probably with another verification information request to prove it's me, then more days go byeTotally unacceptableThey need to reactivate me, and make sure I stay reactivated until I can redeem the money they owe me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To Whom It May Concern:Our records show that the account was reactivated on February 9, 2017, but was deactivated again on February 13, because our system detected a fraudulent activityThe issue was already forwarded to our Account's department for re-evaluationUnfortunately, it is stated in our Terms and Conditions that upon termination of accounts, the points will be forfeitedIn the meantime, the member may review it here: *** We will contact the member again as soon as the final assessment is made .We apologize for the inconvenience

To whom it may concern;As our Accounts Department rejected *** *** appeal to reactivate his SSI survey accounts and allow him to take surveys with us again, we decided to pay him out of our system his total remaining balance in those accounts through *** A *** payment of $was sent to his *** account on 3/15/An email notification was sent to him from our *** *** helpdesk, Ticket#***, to confirm the payment detailsPlease note *** *** will no longer be allowed back into any of our survey panels due to violation of our Terms and ConditionsSee Section of our User Agreement: https://www.opinionoutpost.com/en/policies/terms/oo-terms-conditions-2013.Kind regards,Susan E***