Audi Of Bernardsville

The account was temporarily deactivated for using a [redacted] account different than the one the account has used to redeem in the pastWe temporarily freeze the account to make sure someone has not hacked the account [redacted] please confirm your old ***l account email and new [redacted] account email We will reactivate your account and you will be able to redeemThank you

Complaint: [redacted] I am rejecting this response because: iPoll since it has been bought by the new company still owes me moneyI have tried and failed to reach anyone in customer service on the phone about missing $from surveys I have taken that should be credited to my account and still is missingI'm fed up with not being able to speak to anyone and the fact that I am still owed money! Sincerely, [redacted]

To Whom It May Concern:We sincerely apologize for the inconvenienceAfter reviewing our records, we found that this member is already in contact with one of our support team, but has yet to verify a few other details so we can proceed with the assessmentAs soon as we have the information requested under Ticket# [redacted] , we will pass along the information to help them get reinstated back to the panel and redeem their reward.Thank you for your understanding

To Whom It May Concern:We apologize for the inconvenienceAfter checking our records, we have found this member's account was already reactivated on October and has made a successful redemption on October via [redacted] for $29.40.Just as long as they access our website using their personal device and internet connection, their account should not be blocked for the same reasonThank you for your understanding

This in reference to Revdex.com Complaint Case ID no [redacted] , regarding your terminated [redacted] membershipAs your membership can no longer be reinstated, we can only opt to pay out your remaining balance of Opinion points (worth $1.70) via [redacted] In order to proceed, please let us know which [redacted] email address to send the payment toThank youKind regards, [redacted] Respondent Relations Specialist [redacted]

Complaint: [redacted] I am rejecting this response because:They don't address the real issue which is how they did not give me full credit even though I did complete the entire surveyAlso, they routinely claim that you will get for example points for a minutes survey or points if you don't qualifyThen they ask minutes of questions and tell you that you don't qualifyAnd these are not just prescreening questions, but actual questions that should be part of the survey, but they just aren't honest about the true low return in miles for the high amount of time Sincerely, [redacted]

To Whom It May Concern:We apologize for the inconvenience this member had experienceAs per our records, one of our Account Specialists informed the member that the account was permanently deactivated because of accessing the surveys from outside of the country (with Ticket# [redacted] ) However, we have gone ahead and forwarded the account information to our Accounts Department for re-evaluationThe member will receive another email from us with the final assessment as soon as we have an update

To whom this may concern:We understand [redacted] 's frustration, however, that check was not from our companyWe do not ever send checks asking members to wire moneyWe are currently working with Attorney Generals in a few states to address all these complaintsWe are a legitimate survey company who pays members in Opinion points for taking surveys onlineOpinion points earned can be redeemed for rewards such as [redacted] gift codes or [redacted] cash on our Opinion Outpost sites.These types of scams do not just affect our company, but other legitimate companies as wellA scammer sends out a check and "survey" information using a legitimate company's nameScammers use legitimate companies so that if you look up Opinion Outpost, you would see our site and assume the check and "survey" is legitimateLooking at the email communication we have been forwarded by other victims, the email they tell you to send your survey results to is: [redacted] [redacted] is not affiliated with us and is not a domain we use.If you signed up for an Opinion Outpost account, it was not on our actual siteWe have looked in our database and have not found an account under [redacted] nor [redacted] If you signed up for Opinion Outpost with a different email address, please let us knowHowever, the people who are getting these scam checks are not members of our community, so we are positive that the scammer did not get your information from our systemScammers can buy lists of names and addresses, which is where they may have gotten your information.We apologize if you have lost money and we encourage you to report thisWe have put up a banner on our site (see [redacted] ), warning members to never wire moneyIf you search the internet, this type of scam is popular, which is very unfortunateIf you wish to report this, we will do our best to provide information to those agencies, so they can hopefully track down who scammed you.Sincerely,Susan E***Respondent Relations Specialist

To Whom It May Concern:We apologize for the inconvenienceUnfortunately, our Accounts Department has made the final decision to permanently deactivate the accounts along with the point balanceWe have found that this member has been flagged multiple times for illegible or bad open-end responses on surveysWe value our members as well as our clients, who make important decisions based on input from our communityFor more information, this member may review our Terms and Conditions under the Unauthorized Uses and Suspension; Termination; De-Activation of Panel Membership Accounts sectionsOnce again, we apologize for the inconvenience

To Whom It May Concern:We sincerely apologize for the inconvenienceUnfortunately, each survey has its own set of qualifying questions set by the researchers we are running the survey forThese type of case is something we do not have control over with, but we would be more than happy to investigateHowever, the sign up bonus points that the member is requesting may not be applied if found that the participation was indeed terminated for not meeting the criteriaOur survey invitation to join the panel specifically require the member to qualify and complete their first survey.We will review their survey participation and will reach out via email on what we may find out

Greetings!This is to confirm that [redacted] **'s Miles for Thoughts account was reactivated on 12/14/One of our Accounts Specialists was able to send him a confirmation email (Ticket#: [redacted] ) on the same dayHe can access his survey account and participate in surveys again.Kind regards,Susan E***Respondent Relations Specialist

To Whom It May Concern:We sincerely apologize for the inconvenienceWe understand how frustrating this must be to our member and can assure that we are actively looking into this issueThis member already reached out to iPoll and we forwarded the case to our Accounts department again for re-evaluationThank you for your patience and understanding

Complaint: [redacted] I am rejecting this response because: My responses were well thought out and appropriate for the surveys Sincerely, [redacted]

To whom this may concern:We will no longer consider reactivating [redacted] ' membership nor allow him to join or participate in any of our other survey sites (i.eSurveySpot, OpinionWorld, QuickThoughts, and others)His membership has been terminated for violating our Terms and ConditionsAs stated in our T&Cs, we reserve the right, without notice, to suspend and/or terminate a member's use of, access to, and/or participation in our panels if they breach or violate our termsYou may refer to section of our T&Cs here for more details: [redacted] We will however only consider sending an [redacted] gift code worth his actual balance, which is worth $Please allow 7-business days to receive an email with the gift code.Thank you.Kind regards, [redacted] ***Respondent Relations Specialist

You’ll soon hear back from one of our helpdesk representatives next week about your participation in # [redacted] Regarding the other surveys I was searching for, the $airline survey and 15-Opinion point food survey, I ended up crediting your Opinion Outpost account with Opinion points as goodwill instead since I couldn’t locate either of them on your Survey History recordYou’ll find the goodwill credit listed on your Survey History under code “ [redacted] ”Thank you for your patience!

To whom this may concern:Apologies for the delay in respondingThis is to confirm that [redacted] ' SurveySpot account is still active and her point balance is still in tactIf she is having problems accessing her account or surveys, she may email [redacted] or give us a call at ###-###-####Our phone line is open any time between 9am and 5pm U.SET, Monday through Friday.Kind regards,Susan E***Respondent Relations Specialist

To whom it may concern;The initial complaint [redacted] submitted was about his [redacted] account. After pulling his record in our system, we see his [redacted] account has been unsubscribed and his [redacted] and [redacted] accounts have each been suspended. We'll have our Accounts Department look into his suspended accounts ASAP. One of our Accounts Specialists will be in touch with [redacted] on the status of his membership.Kind regards,Susan E***

To Whom It May Concern:We apologize for the delay in getting back to this complaintHowever, we can confirm this member's account issue was already rectified and they were able to redeem $on October 13.Thank you for your understanding

To Whom It May Concern:We sincerely apologize for the inconvenience. Someone from our support team answered this member's email under Ticket [redacted] to assist with the issue. We look forward to the member's reply and we will proceed with the evaluation as soon as the necessary... information are provided.Thank you for your understanding.

To Whom It May Concern:We appreciate the member's patience and understanding towards our processIt is never our intention to accuse our members and we sincerely apologize if at any point, we made them feel that wayRest assured, we are continually working to improve our survey sites and our members overall experience, and improving our website messages is no exception indeed.As per our records, this member's account was reactivated on June 8, The reason of the deactivation was also provided in our email under Ticket# [redacted] Thank you for your understanding