AutoBidMaster Reviews (93)
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Address: 6807 NE 79th Ct Ste B, Portland, Oregon, United States, 97218-2800
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I cannot believe the level of negligence and carelessness that would allow something like this to happen. Not only did the Autobidmaster fail to properly secure and transport the vehicle, but they also failed to inspect it before selling it to me. It is completely unacceptable that they would sell a car in this condition and then refuse to take responsibility for their mistake.
To add insult to injury, the Autobidmaster's customer service was abysmal. They were unresponsive, unhelpful, and showed no concern for the fact that I had just spent a significant amount of money on a car that was now completely unusable.
I would strongly advise anyone considering doing business with Autobidmaster to steer clear. Their complete disregard for their customers' safety and satisfaction is truly appalling. Do yourself a favor and find a reputable online car auction marketplace instead of Autobidmaster that takes their responsibilities seriously.
The smell was overpowering and the rat had left droppings and damage throughout the car! When I tried to return the car, customer support of AutoBidMaster refused to take any responsibility for the infestation and suggested that it was my own fault for not inspecting the car properly before purchase.
Not only was their customer service completely lacking, but their attitude towards such a serious issue was completely unacceptable. This is a major health hazard and the dealership should have taken immediate action to rectify the problem.
To add insult to injury, the car also had several mechanical issues that were not disclosed to me at the time of purchase. I feel completely ripped off and taken advantage of by this dealership.
I would not recommend anyone to do business with AutoBidMaster. They clearly do not care about their customers or the quality of the vehicles they sell. Save yourself the hassle and find an another reputable online auto auction that takes pride in their service and products!
When I did manage to find a car that I was interested in, the bidding process was a nightmare. The site was slow and unresponsive, and it was impossible to tell if my bids were even registering. I lost out on several cars that I was really interested in, despite bidding what I thought was a fair price.
When I finally did manage to win an auction, the car that I received was in much worse condition than I had been led to believe. It was riddled with mechanical problems and had clearly been in a serious accident, despite the listing claiming that it was in "good" condition. It was clear that the auction site had not done their due diligence in inspecting the car, and I was left with a lemon that I couldn't even sell for scrap.
Overall, I would strongly advise anyone considering using Autobidmaster online auto auction to steer clear. The process is frustrating, the website is difficult to use, and the cars themselves are often in much worse condition than advertised. Save yourself the time and hassle and find a different way to buy a used car.
As a customer who was interested in bidding on a vehicle, I expected to receive clear and timely communication from your team regarding the car bidding process and any questions I had. Unfortunately, this was not the case.
When I reached out to your customer support team for assistance, I was met with a disrespectful and dismissive attitude that left me feeling undervalued as a customer. The representative I spoke with was rude and seemed more interested in ending the call quickly than in helping me resolve my issue.
Furthermore, when I tried to escalate my concern to a supervisor, I was met with even more resistance and unprofessional behavior. It was clear that your team did not care about providing quality customer support and instead was focused on pushing me through the process as quickly as possible, without regard for my needs or concerns.
Overall, my experience with your customer support team was extremely disappointing and left me with a negative impression of your company. As a result, I will not be using your service in the future and will be sharing my experience with others in my community to warn them against working with autobidmaster.
The delivery time for the car was also much longer than I had anticipated, and I ended up having to wait several weeks before the car was finally delivered. When it arrived, I was disappointed to find that the car had additional damage that had not been disclosed in the auction listing. I felt misled and taken advantage of by the auction platform.
To make matters worse, when I tried to dispute the fees and additional damage, I found that the customer service was unresponsive and unhelpful. The whole experience left me feeling frustrated and disillusioned with the online auto auction process.
Recently I was looking for Hyuindai Sonata 2019, searched through many sites and decided to stop here. I was pleasantly surprised with the shipping prices and brokerage services. Completely satisfied with everything. Fast delivery.
now they want 880usd in storage fee
What do I have to do with this?
and 200usd service what I paid before they want again!
this is a modern scam
I wrote them about this. No-one cared it. Such a horrible company. I would never recommend them.
This is unacceptable.
The terms and conditions, when you sign up, says you essentially give up all consumer rights. Which they take seriously each time they referred me back to them after I requested they provide the title for the car I paid them for. Apparently those terms and conditions state AutoBidMaster doesn't have to provide the title after the car has been paid for. Buyer BEWARE.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI still disagree with their business practices in not being truly transparent with their system nor their customer complaint officer, but I have now been refunded my money due to the Revdex.com intervention Thank you!Sincerely, [redacted] ***
AutoBidMaster take individual customers who are not directly qualified to bid in Copart auctionThis business has made the process to take customers with less knowledge on these auction processSo, the business can't skip responsibility of customers making mistake due to not aware of business's non-user friendly systemsThis is a chain from step If I would be aware that I already won or highest in a bid, I would be happy to wait more than few hours for new purchases to show up in my accountminutes is nothingAll of these system delay, unfriendly system led me make mistakes over and overHow will I be sure that these were not intentional from AutoBidMaster?I would say that there are gaps in business process or industries using which business like AutoBidMaster is taking advantage on new customersBusiness offered me consignment which was another round to make money on meThey clearly said to me that a fee of $will be charged for each consignmentThere is also no guarantee of getting my money back that other way aroundThe consultant also said over the phone that they don't want me to lose any money on these, they will help me to sell or register cars after I pay for themThese were to make me pay for it and then to run with hassles.They are working on a resolution of documentation concerns, because they had toThey sent me “FL – CERTIFICATE OF DESTRUCTION" without my name on it and without their signature as sellerThis is another indication to prove that they know they were not doing the right thingThis is a statement from businessI didn't accept them for shipping of my last carsI only asked them a quoteI have that email as proofI was looking for pricing with other shipping companies and asked ABM for shipping price tooThis is another indicationThey probably realized that I may not stay with them because I only need cars for my personal useSo, they shipped the car to take my deposit$to ship cars from Miami to Tallahassee??I still have the last car with “FL – CERTIFICATE OF DESTRUCTION"I may use parts of it to build or different other rebuildable carI may choose AutoBidMaster to purchase those if they make a full refund of my $depositI will call all hassles end in hereIf they don't, I will be left with no choices to go to civil court and seek compensation for all hassles, time, effect on personal life, effect in my job performance and reputation, all other that will be advised by my attorneyCourt will decide who is right or wrong.Regards, [redacted]