WHAT YOU is exactly what you will get The product arrived on time eventhough I never received a traffic info but when I contacted their customer service they certainly delivered on time
I ordered a Samsung Gear Fit on April On April 10, I was sent an email saying that they didn't have the item anymore and that they would provide me with a refundThey asked for my order number to complete the refundI replied asking for a rain check on the product insteadIn a matter of minutes, I received another email from them telling me my refund was being processed and would be put back on my credit card in 2-business daysI tried separate times to contact them by email and also a private message on Facebook and have not heard back from themThe customer service is non-existentA simple reply of yes or no to my rain check inquiry would have been fineAn automatic message, telling me they would reply in hours, and then hearing nothing after days, is dishearteningTo add insult to injury, I haven't received my refundI am worried this is a scam and I will not be receiving my moneyIf this business is legitimate, it needs to be responsive to their customersThis is a basic courtesy that was not given to meNow I'm left worrying and frustrated
The items were delivered ,they were ordered on a whim as gifts,I hope some of the instructions are useful for such a great deal .They are not damaged and seem to be worth every penny and more .I think I will activate one to annoy our dogs and cat
I ordered a cell phone from TechRabbit.com that showed up defectiveI was promised an RMA to return the defective phoneI have still not received the RMA and it has been a weekThey told me that I had to wait until they received the phone back in order to ship out another phoneI went ahead and ordered and paid for an additional phoneThey said they would expedite the shippingI have received no confirmation that the order was shipped and it had been over a weekI have tried calling countless times only to receive a voice mail boxI have sent multiple emails and website based customer service inquires with zero resultsI have even tried messaging them on facebook and they have not responded
Easy ordering process, delivered as expected, product was exactly what I orderedMy ONLY frustration was that the tracking number provided in my order didn't match what DHL or USPS had
Ordered product Wednesday evening - paid for Fed Ex overnight standard. Product did not ship out of TechRabbit until the following Monday. Tried contacting company on Friday inquiring why it wasn't delivered Friday. Company was closed on Friday. Completely unacceptable to make a customer wait 6 days for something ordered overnight. Will not order anything from them again. No refund for overnight charges.
I have not received my orderplaced on November 14, I was looking forward to black Friday shopping with you guys BT its seems there was a problem with my first previous order My email address is [redacted]
These guys have an amazing website! I was able to find what I wanted, and buy it in less than a few minutesI asked for rapid shipping and I got it "faster than jiggles in a rabbit's butt" (next day) it was exactly what they advertised and is brand new as well for over $less than the stores including WalmartSo please keep up the amazing work, I will continue to shop with you!!
Item shipped quicklyI would've wished that it was shipped in a box instead of a padded envelope since it was a wireless chargerItem isn't working and I feel it was due to the handling of the courierI will be reaching out to techrabbit for support
Smooooth transaction. Very well done. Great website. Easy to navigate.
TechRabbit is absolutely awesomeGreat deals, great prices, and phenomenal service
Quick delivery and great value. Item works great. Very pleased.
WHAT YOU is exactly what you will get The product arrived on time eventhough I never received a traffic info but when I contacted their customer service they certainly delivered on time
Great to work with. Great items.
I ordered a Samsung Gear Fit on April On April 10, I was sent an email saying that they didn't have the item anymore and that they would provide me with a refundThey asked for my order number to complete the refundI replied asking for a rain check on the product insteadIn a matter of minutes, I received another email from them telling me my refund was being processed and would be put back on my credit card in 2-business daysI tried separate times to contact them by email and also a private message on Facebook and have not heard back from themThe customer service is non-existentA simple reply of yes or no to my rain check inquiry would have been fineAn automatic message, telling me they would reply in hours, and then hearing nothing after days, is dishearteningTo add insult to injury, I haven't received my refundI am worried this is a scam and I will not be receiving my moneyIf this business is legitimate, it needs to be responsive to their customersThis is a basic courtesy that was not given to meNow I'm left worrying and frustrated
The items were delivered ,they were ordered on a whim as gifts,I hope some of the instructions are useful for such a great deal .They are not damaged and seem to be worth every penny and more .I think I will activate one to annoy our dogs and cat
I ordered a cell phone from TechRabbit.com that showed up defectiveI was promised an RMA to return the defective phoneI have still not received the RMA and it has been a weekThey told me that I had to wait until they received the phone back in order to ship out another phoneI went ahead and ordered and paid for an additional phoneThey said they would expedite the shippingI have received no confirmation that the order was shipped and it had been over a weekI have tried calling countless times only to receive a voice mail boxI have sent multiple emails and website based customer service inquires with zero resultsI have even tried messaging them on facebook and they have not responded
A pleasure to deal with
Order was delivered as specified and thanks
Easy ordering process, delivered as expected, product was exactly what I orderedMy ONLY frustration was that the tracking number provided in my order didn't match what DHL or USPS had
Ordered product Wednesday evening - paid for Fed Ex overnight standard. Product did not ship out of TechRabbit until the following Monday. Tried contacting company on Friday inquiring why it wasn't delivered Friday. Company was closed on Friday. Completely unacceptable to make a customer wait 6 days for something ordered overnight. Will not order anything from them again. No refund for overnight charges.
I have not received my orderplaced on November 14, I was looking forward to black Friday shopping with you guys BT its seems there was a problem with my first previous order My email address is [redacted]
I received my order and found it missing an itemI contacted TechRabbit, and they quickly arranged for me to return my itemGreat customer service
Great price and delivered on time
Great service Thanks very much!
I am satisfied with my purchase
These guys have an amazing website! I was able to find what I wanted, and buy it in less than a few minutesI asked for rapid shipping and I got it "faster than jiggles in a rabbit's butt" (next day) it was exactly what they advertised and is brand new as well for over $less than the stores including WalmartSo please keep up the amazing work, I will continue to shop with you!!
Item shipped quicklyI would've wished that it was shipped in a box instead of a padded envelope since it was a wireless chargerItem isn't working and I feel it was due to the handling of the courierI will be reaching out to techrabbit for support
Good experience! Fast shipping and product in good condition