B & G Tires Of Clear Lake

Thank you for contacting OpenSky!We have reached out to the merchant that currently has the product on our site, and requested documentation that this is an authentic Samsung product.If we do not receive necessary documentation with 24 hours this product will be removed from our site.We did receive...

your request or a return for a full refund and it is being processed.We are sorry or the inconvenience.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!For the item that was canceled no funds were deducted from your card.Once the other item is received back you will receive a full refund.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!Sorry for the delay with your order.We have requested an update on the status of the shipment.Please advise if you would still like to receive this product or prefer a refund.Thank you

Thank you for providing us with the return tracking information.You return has been completed on today, and refund has been issued.Please allow 3-5 days for the funds to be applied to the original method of payment.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I logged into my account, and also my bank account, and did not see a refund pending. My OpenSky account said that the return was completed on Aug 16, but that was not what I was told would happen by the agent. Their dates aren't adding up, and if they processed my return on the [redacted], then I should see a refund by the [redacted]   
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]I do not feel the issue is resolved until I have RECEIVED the refund and an explanation as to why they inserted a tag that reads 1800 thread count 100% Egyptian Cotton into a package containing 100 % synthetic microfiber sheets and sold them as cotton. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have reached out to the merchant and requested this item be reshipped ASAP due to the original tracking provided shows no movement. We have also advised the merchant that you are requesting compensation on this order. Thank you

Thank you for contacting OpenSKy!We are sorry to hear about this experience.A refund was issued to this customer in the amount of 96.95.This refund was applied to the original credit card used for this order.This is the total of the 3 items that were purchased from Amaryllis.Please let us know if we...

can be of additional assistance.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], I will check in three (3) days time to ensure refund has applied to my account.  And if this is completed, I will find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Thank you for contacting OpenSky!Per your request we have issued you a full refund.We are sorry for the delay with your order.Please allow 3-5 days for the funds to be applied to your credit card.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!We are very sorry to hear about this experience.We have issued you a refund or all 3 items as requested.Please allow 3-5 days for the funds to apply to your credit card.Thank you

Thank you for contacting OpenSky! Customer returned the product a refund was issued on 12/**/15.  Unfortunately this product is currently unavailable, and can not be reshipped. We are sorry for the inconvenience. Thank you

Thank you for contacting OpenSky!There were a total of 4 orders placed with OpenSky!6/**/15   [redacted] $21.196/**/15   [redacted] $29.956/*/15    ...

[redacted] $347.925/**/15   [redacted] $49.23When you initially place your orders a pending authorization on the card used, however no funds are deducted until the items are shipped out.Thank you

Thank you for contacting OpenSky!On 11/**/15 we issued a return label to have these items returned via [redacted] tracking: [redacted]However these items were never received back, therefore a refund could not be issued.Thank you

Thank you for contacting OpenSky!We have canceled the order per the customers request.If the customer receives this order, please mark it return to sender.Please allow 3-5 days for the funds to be applied to the original credit card received.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], I have not heard from the company yet, but want to thank you for your quick Response. 
Sincerely,
[redacted]

Please use the shipping label we have provided to return this item to the merchant. Once this item is received back, we can issue a refund. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The company needs to be reviewed by Management at OpenSky because this is not a very good way to treat customers that spend money for items that will never be shipped from a fraudulent company. OpenSky has lost me as a customer and until they review this business I will not be recommending OpenSky to any of my friends. I will take no further action on this.  The Revdex.com can close this out once it is sent to the company as I am not going to be going through a hoop any more.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky!This customer has been issued a full refund.Please allow 3-5 days for the funds to be issued back to your credit card.Thank you for shopping OpenSky!