B & G Tires Of Clear Lake

Thank you for contacting OpenSky!Logan sent a request to the merchant to request an exception be made in regards to your return request due to these items where shipped in September.Logan will follow up with you via email.The products that where shipped to you are over 90 days.We are doing all we...

can to assist with this request.Thank you for shopping OpenSky!

Attached is a new return shipping label. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and I will be waiting for my refund.  Until then, I am not marking this as satisfactory.  I am still not happy with their service.  I have rejected the package, per their request. 
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have no order numbers under the email address provided.  We also have no correspondence received under this email address.You can view your purchase history by going here: [redacted]We have no orders under this name or email...

address.Do you have an alternate email address or an order number we can reference.Thank you we await your response

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I went to my bank today to have them help me deal with this whole mess--whoever the rep was that spoke with us had no idea what she was talking about!  She kept repeating the [redacted] over and over which had no point.  You keep putting charges on my account and taking them off--I am fed up!  There is no way I owe $133+.  My bank will be filing a dispute. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have been unsuccessful in getting an update in regards to the correct color band being shipped out.In order to make this experience up to you.We have issued you a full refund for this order.Please allow 3-5 days for the funds to be applied back to your credit...

card.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!This package is en-route to you via [redacted] tracking: [redacted]5Thank you for shopping OpenSky!

Thank you for contacting OpenSky!This order has been canceled and a full refund has been issued.We apologize for the delay, this order was affected by the in-climate weather in Texas, which has caused immense delays.Once again we apologize for the inconvenience.A refund should be applied to your...

credit card within 3 days.Thank you

Thank you for contacting OpenSky!We are sorry for the inconvenience.A refund was initiated to the customer on today.Please allow 3-5 days for the refund to be received.We are sorry for the inconvenience. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution is satisfactory to me and the matter has been resolved.All I wanted to say is that I asked for a complete refund and, thanks to the Revdex.com intervening, OpenSky finally complied.  So if you put that "customer is satisfied with the outcome," that should cover it.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have been in communication with this customer, and the missing items were delivered on 4/**/17.[redacted]Please let us know if we can be of additional assistance.Thank you!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:I ordered an item and never cancelled. I never received the item.Therefore, the issue is not resolved, as I am still waiting for the item I ordered. I will not close this complaint until it is resolved to my satisfaction. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Dear Revdex.com,  I’m sorry I had to contact your organization, but I’m trying to get
my money back from OpenSky.  This
particular company uses deceptive business practices when it comes to their
returns/refund policies.
I ordered a total of 4 items: 
3 tops (in blue, grey, and black) and 1 cardigan.  When I received the package, the products did
not meet my expectations.  Initially, I
couldn’t find the packing slip so I went back to the email that was sent to me once the payment was deducted from my bank account stating my confirmation order.  Then to my surprise I discovered all the items I ordered were marked as final sale/non-refundable.
I couldn't beleive what I was seeing.  Never once did I see anything in writing stating the items
I selected were all marked as final sale/nonrefundable.  
When I tried to call and speak with a customer service representative,
there was no phone number listed on their website.  The only way to reach them was through email that stated it would take 2-3 days for a response.
This was my first time ever ordering from OpenSky.  I’ve never heard of them either.  Secondly, when I entered my credit card
information, there was nothing stating before finalizing my payment that all items
are final sale/non-refundable.  Therefore, I was led to believe if I didn’t like the product I could return it for a refund.
During the entire check-out process, OpenSky never once stated all items are final sale/non-refundable.  
Simply put, this company is a ripoff and should not be allowed to
practice ecommerce in the USA.  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSkyThe customer has filed a dispute with her credit card. there is no further action we can take at this time.Our credits distribution is listed on our site.We are sorry for any confusion.

Hi!Your return item was received on 9/**/16.[redacted]It takes at least 3-5 business days for the refund to be applied to your credit card.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!Once the return item is received back we will issue you a full refund.Once you receive the other items that are en-route to you we can issue you a return label for a full refund.Please let us know if we can be of additional assistance.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Thank you for contacting OpenSky!The customer has been issued a return label for the defective item.  Once the item is received the customer will receive a full refundCustomer has been issued a full refund on the scarf that was not received.  Please let us know if you need additional...

assistance. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference...

to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I told OpenSky that I don't have a tracking number as I put the item in the same type of padded envelop that they sent it to me and I put extra postage and my return address on the envelop.  I mailed it to the address which was on the envelop which was [redacted].  I mailed the item back the day after I received it.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]