Blue Cross and Blue Shield of Massachusetts

I cannot accept this response until the issues are resolved, no contact has been made since the last meeting at ny hone with the said manager, no discussion made on how I would be conpensated for these issues either...

For privacy reasons, we have sent a written response to this complaint directly to our member.  They will receive it in the mail soon.Regards,Member Grievance ProgramBlue Cross Blue Shield of Massachusetts

10/18/16 2:19 New Owner [redacted] called wanted to know status on transfer. [redacted] (Champion Svc Dept) explained it had already been completed in our records but if should would like we could send her a copy of warranty with her name on it with the 1yr expiration date of 9/20/17. She...

said "ok", thank you. That would be fine.  10/19/16 12:09 [redacted] (Champion Svc Mgr) called new owner [redacted] to let her know a copy of warranty was placed in the mail today. I inquired as to when she posted Revdex.com complaint, was it before or after her conversation with Champion on 10/18/16. He only comment was "yes". She hung up on me after she stated she called on another date/time and was told she would receive a call back. We (Champion Svc Dept) do not have record of this phone call.  Typically the original homeowner is required to call in warranty transfer within 30 days of sale of property; Champion then updates all records for each installation as well as expiration dates. Original homeowners have the option to give their copy of the warranty to the new owner at closing of the property or they could request documents from Champion. No documents were requested by original homeowner but was requested by new homeowner on 10/18/16. Not sure when she sent Revdex.com complaint filed but it sound like she just needed reassurance the warranty was transferred over into her name. She just wanted a copy with her name it which has now been provided at this time per new homeowners request.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will...

comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Customer said business fixed the door last week and is satisfied. 
Regards,
[redacted]

To whom it may concern,For privacy reasons we have responded directly to Mr. [redacted] regarding this complaint.Regards,Member Grievance Program

As discussed at Mr. [redacted]' our Division Manager reviewed his concerns internally with the Installation Department.  A follow up visit has been scheduled to address all of Mr. [redacted]' concerns at his home on 8/17/17.  Champion does not discount projects in lieu of addressing complaints.  Once all of Mr. [redacted]' concerns are addressed during the scheduled visit, our Division Manager will follow up with Mr. [redacted]' personally.

Business indicated they mailed the customer a letter and dinner certificate after everything was taken care of.

To whom it may concern,For privacy reasons, we have responded directly to our member regarding this complaint.  Regards,Member Appeals & Grievances programBlue Cross Blue Shield of Massachusetts

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
No action was taken by BCBS to address my concern. I cannot just randomly give my provider $500. This issue will not be solved until they waive the $500 required for them to cover 80% of the cost of a new wig. This stipulation is clearly aimed to prevent people like me from receiving all the benefits of our medical insurance. It's ridiculous. This issue will not be solved until BCBS waives the $500 requirement.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I did in fact buy the handle thru champion as it was part of the dead bolt.   
Regards,
[redacted]

To whom it may concern,For privacy reasons, we have responded directly to our member regarding her complaint.  A written response was mailed to her.Regards,Member Appeals & Grievances Program

We have been in contact with Mr. [redacted] and have come to an agreement to address the concern with his window.  Sincerely,[redacted] Division Manager Champion Windows of Cincinnati

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

Revdex.com: this business doesn't pay my wife's3 bills this year. Now I'm due my...

$150 and they won't pay 
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
Regards,
[redacted]

Revdex.com:
I have...

reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Nobody is moving my legal [redacted] claim to payment.  Took 7 weeks for first paperwork to arrive, and now waiting 8 more days for next letter; over 3 months and counting.  [redacted] enforcement shouldn't take more than my request to obtain said funds.
Regards,
[redacted]