Branson Royal Inn and Suites

Our records indicate that you have been refunded on this date (04/12/2018) Please feel free to contact our service rep at this number ( [redacted] ) if you have any questions Purely Organic

Complaint ID: 12654004To whom it may concern, We are unable to find an account under the name of [redacted] Using the provided phone number/address we located an account for a [redacted] ***We will happily assist in settling your account an ensuring your satisfaction with our companyHowever, we need clarification that this is the account of your wife before proceedingWe look forward to hearing from you!Regards,Xavier L***Purely Organic Cosmeticspurelyorganiccosmetics.freshdesk.com [redacted]

Complaint ID: [redacted] To whom it may concern,After receiving this complaint we have reviewed the account associated with Ms[redacted] to better aid in assuring her concerns are handled accordinglyWe apologize for any misunderstandings there may have been regarding our rewards program at the time your order was initially placedWhen you placed your order, you opted to pay $for expedited shippingThis also provided you with one free month as a VIP Rewards Member, at which time you were provided an email, wherein a discount code for 50% off at lotusleggings.com was providedAfter one free month, you were enrolled as a VIP Rewards MemberTo maintain this membership the monthly cost is $At this time we have refunded you in full the amount of $4.95, and your subscription is cancelledA lead customer support agent will be reaching out to you shortly to ensure your satisfactionRegards, Xavier L***Purely Organic Cosmetics+1(855) [email protected]

from new complaint [redacted] filed 5/14/18This company Purly Organic Cosmetics refunded only part of the money they owed meThis was after coming to you on Friday 13thThey went into my account & took two transactionsThey refunded transaction for $ However they FAILED TO REFUND TRANSACTION for$ On 5/I would appreciate them returning these transactions!! Which have caused me to now overdraw my account thats $per checkThank you [redacted]

Our records indicate that you have been refunded on these dates (03/07/)(04/16/2018) and you have been refunded the amount of your purchase order Please feel free to contact our service rep at this number ( [redacted] ) if you have any questions Purely Organic

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it I still feel this company should be shut down Their advertising is VERY deceptive as their product is NOT FREE at all You must pay for it And they did try to blackmail me into taking their offer of a 75% refund or nothing However, I am grateful that they refunded all of my money except for the shipping charges I can live with that.Thank you for your help in this matter[redacted]

Complaint ID: [redacted] To whom it may concern, After receiving this complaint we have reviewed the account of [redacted] in order to better aid in settling her concernsWe would like to apologize for any misunderstandings there may have been regarding our terms and conditions at the time you placed your orderAs it states in these terms provided on our website, you paid shipping and handling for a full day supply of our productsYou had days starting from the day you placed your order to call our 24/customer support center and cancel if you did not wish to continue with your subscriptionAs you did not do this, after your offer period ended you were billed the full retail price of the products and enrolled in our monthly subscription to receive these products directly to your doorstepAt this time your account has been refunded in full the charges of $and $A lead customer support agent will be in contact with your shortly to ensure your satisfactionWe do encourage you to continue using the products you have received, as we are sure you will fall in love with their powerful results!Regards, Xavier L***Purely Organic Cosmeticspurelyorganiccosmetics.freshdesk.com+ [redacted]

Complaint ID: [redacted] To whom it may concern,After receiving this complaint we have reviewed the account of [redacted] in order to better aid in addressing her concernsWe would like to sincerely apologize for any misunderstandings their may have been in regards to our terms and conditions at the time your order was placedAs it is stated in the terms on our website, you were to pay $and $respectively for the Pure Eyes and the Pure Release cream to be shipped to youFrom the day the order was placed, you had days to call us if you wished to discontinue your subscriptionWhen you did not give us a call by the 14th day, you were charged the full retail price for those products, and enrolled in our monthly subscription to receive these products right to your doorAt this time, we have refunded your account the charges of $and $in totalityA lead customer support agent will be in contact shortly to ensure you’re fully satisfiedWe would like ask that you continue to use those products you have received regularly, as we are sure you will experience their great benefits!Regards, Xavier L***Purely Organic Cosmeticspurelyorganiccosmetics.freshdesk.com [redacted]

We apologize for your confusionThe $and $were charges for shipping out a day trial offerWe advise you to call before trial is over to cancel if needed toIf call is not made we then charge you for the full retail product and you are then enrolled into our monthly subscriptionThis information was stated in the terms and conditions that you had to agree to before checking outAt this time your account has been fully refundedThere is no need for a return, but instead we hope you take the pleasure in trying our amazing products to see the results you were originally looking forWe will be reaching out to you shortly to ensure satisfaction

We apologize for your troublesWe provide our terms ad conditions to all customers throughout the checkout process to read and agree to if they would like to continue with their orderYour offer ended on 2/18/in which you were charged for the full retail price of our product; Thus what our conditions stated would happenAgain we apologize for your misunderstanding, and at this time we have fully refunded your charges and we will be reaching out to you shortly to ensure satisfactionWe hope you will continue to try our product out and see the amazing results they can provide

We apologize for your troublesWhen purchasing our day trial offer , you are advised to call in within your trial period to cancel if you wish to do so, and no further charges will be billed to your account However if you do not call, and your days are over, then you will be charged for the full retail price of the productAll information regarding our offer is in our terms and conditions that were provided for you during your check out processYour order could not be confirmed without your agreement to the terms and conditionsAgain, we apologize for any misunderstanding you had , and at this time you have been fully refundedWe will be reaching out to you shortly to ensure satisfactionWe hope you take the pleasure in trying our amazing product and seeing the results you were originally looking for Purely Organic Support

Complaint ID: [redacted] To whom it may concern, After receiving this complaint, we have investigated the account associated with [redacted] , in order better aid in settling his caseAddressing your concerns, we do not claim endorsements in order to market our productsWe do apologize for any misunderstandings there may have been about our terms and conditions at the time you placed your orderWhen you initially placed your order, you paid the shipping charges of $and $for a full day supply of the Pure Eyes and Pure Release cream respectivelyIf you did not wish to receive the Pure Eyes cream, you were given the option to opt outAs stated in the terms on our website, you are given days from the time the order is placed to decide if you would like to continue in your subscription.If you did not wish to continue, you simply needed to call in to our 24/customer support center and cancelAs you did not do this by the end of your day subscription offer, you were then charged the full retail price of the product and enrolled in our monthly subscription to receive these great products right to your doorstepAt this time your account has been refunded in full the amounts of $and $and any calls associated with your account are being investigated to be sure our standards of quality customer support were metA lead customer support agent will be reaching out to you shortly to ensure your satisfactionWe would like to encourage you to continue using the products you have received, as we know you will experience their amazing benefits with continuous useIf at any time you would like to re-enroll in your subscription please contact our customer support center to learn about the great offers we have for our loyal customers!Regards, Xavier L***Purely Organic Cosmeticspurelyorganiccosmetics.freshdesk.com [redacted]

Our records indicate that you have been refunded on these dates (05/11/2018) and you have been refunded your purchase Please feel free to contact our service rep at this number ( [redacted] ) if you have any questions Purely Organic

We apologize for your troublesDuring the checkout process there were terms and conditions you had to read and agree to before confirming your orderThe conditions state all information regarding the offerWe apologize for your situation and understand that you were not aware of our conditionsAt this time we have fully refunded your charges and will send out complementary bottles to you for no additional chargeWe hope you will use our products and see the amazing results you were originally looking forWe will be reaching out to you shortly to ensure satisfaction

We apologize for your troublesWe provide the terms and conditions through out the check out process to have you read and agree to before confirming your orderOur offer lets you try out our product for days, and we advise you to call and cancel before your offer is over to avoid further chargesSince a call was not made we charged you the full retail price of our productOur customer service reps were not blackmailing you to pay, but instead they were advising you that the 75% refund was all they could offer and if not accepted then you would end up having to pay for the full product chargesAt this time it is clear to me that you have been fully refunded on 2/20/We will be reaching out to you shortly to ensure satisfactionWe hope you take the pleasure in trying out our products and seeing the amazing results you were originally looking for

Yes, I have received full refund

Our records indicate that you have been refunded on these dates (03/26/2018) and (04/12/2018) Please feel free to contact our service rep at this number ( [redacted] ) if you have any questions Purely Organic

I am rejecting this response because:Boy they are so very helpful regarding this situationHere are the dates you requested: charged $and $on 2/20/18, those were both refunded on 3/9/There was a third charge to my account on 3/7/for the amount of $This charge has not been refunded to me as I'm sure they can see on their recordsThank you, [redacted] ***

We apologize for your troublesDuring the checkout process there were terms and conditions you had to read and agree to in order to confirm your orderThese conditions state that you will have days to try our product out and call in and cancel if you wish to do soIf you do not call, then you will be charged for the full retail price of our productsAgain, we apologize for any misunderstanding you had regarding our offerAt this time you have been fully refunded the charges you requestedWe will be reaching out to you shortly to ensure satisfactionWe hope you will continue to try our product out and see the amazing results you were originally looking for

Our records indicate that you have been refunded on this date (05/14/2018) Please feel free to contact our service rep at this number ( [redacted] ) if you have any questions Purely Organic