Branson Royal Inn and Suites

Our records indicate that you have been refunded on this date (04/18/2018). Please feel free to contact our service rep at this number (***) if you have any questions. Purely Organic

We apologize for your troublesDuring the checkout process there were terms and conditions you had to read and agree to before confirming your orderThese conditions state that you will have
days to try our product out and give us a call if you wish to cancelIf no call is made then you are charged for the full retail price of our productYou will also be shipped out product every days until you call in to cancelYour order could not be confirmed without your agreement to these conditionsI can assure you our terms and conditions are provided on our website radiantrevive.com . Again we apologize for any misunderstanding you may have had with our offerAt this time you have been fully refunded and we will be reaching out to you shortly to ensure satisfaction

We apologize for your troublesWe provide the terms and conditions to our customers throughout the checkout process as well as product pages to read and agree to if they wish to continue with their orderAlso, our number can be found directly on our bottles, as well as on our websiteWe do this
to avoid misplacementAgain, we apologize for any misunderstanding you had with our offer, and at this time you have been fully refunded ,and we will be reaching out to you shortly to ensure satisfaction because we want all our customers to be happyWe hope you will continue to use our products and see the amazing results they can provide

Mrs.*** was refunded the amount of (89.95) on the date of (03/07/2018)Please feel free to contact our service rep at this number (***) if you have any questions. Purely Organic

We apologize for your troublesWe are upset to hear the product was not working out for youWhen your husband ordered the free trial online , there were terms and conditions that had to be agreed by you before the
order could be confirmedThe terms and conditions state that you will have days to try out our product with the additional cost of shipping and handlingYou will then have days to call in and cancel , if you wish to do so, with no additional chargesHowever, if you do not call in within day offer, then you will be charged for the full retail price of the productAgain , we do apologize for any misunderstanding you had with our offer, and at this time you have been Fully Refunded and we will be reaching out to you shortly to ensure satisfaction

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept itHowever, Purely Organic refunded the majority of my costs however that is only because I caught them in a technicality proving they violated their own terms of agreement. I showed that they billed me prior to their own defined evaluation period by more than hours.Just because they refunded most of my money, the other complaints about this company, though my opinion, still stand. The deceitful practices of this company are disgusting and taking advantage of people. Not so long ago this company would have been run out of business but today most people just take it and don't say anything. I am saying something. In my opinion, the FTC or a State District Attorney should investigate this company and prosecute them for any and all violations of code, law and other regulations. I am doing my part to shed some light on the parasite like business practices of this company.I don't want anything from the company. I know they will never print a public apology, that's a pipe dream in our county todayI will leave it to our justice system to eventually take some action, if they ever do

Complaint ID: ***To whom it may concern, After receiving this complaint, we have reviewed the account of *** ***, to better aid in settling her concernsWe apologize for any misunderstandings there may have been regarding the terms and conditions of our subscription offer at the time
your order was placedAs it is stated in the aforementioned terms found on our website, you have days from the time the order is placed to receive and try the productIf for any reason you did not wish to continue with your subscription, you were asked to call our 24/customer *** number (located directly on our products for convenience) and cancel by the 14th dayIf you did not, you were subsequently charged the full retail price for the products you received, and enrolled in a monthly subscription to receive a brand new supply of these products right to your doorIt appears on 02/11/you called our customer *** center, days after your offer period endedOn this date, you were refunded in full the charges of $for the Pure Release Cream, and $for the Pure Eyes serum, and your subscription was cancelledWe apologize for any inconvenience this experience may have caused youAt this time, a lead customer *** agent will be reaching out to you to ensure your satisfactionWe do encourage you to use the products you have received, as continuous use is the best way to reap their amazing benefits!Regards,Xavier L***Purely Organic Cosmetics*** ***@purelyorganiccosmetics.freshdesk.com

Our records indicate that you have been refunded on these dates (04/23/2018)(04/25/2018) and you have been refunded your purchase. Please feel free to contact our service rep at this number (***) if you have any questions. Purely Organic

I did receive some of my refundThey did not however refund me for the additional $the was charged on 3/5/and the additional $for handlingThese need to be refunded to me as wellI did contactvthe company again after I received a message from someone by the name of Wendy she left a detailed message to tell me All charges would be refundedShe gave me a number to contact her back, which phone turned out to be the customer service numberI was told by Tia that the additional charge of $and the $charged on 3/5/would also be refundedThese two charges have not been refunded to my account as of today, 3/13/

Our records indicate that you have been refunded on this date(4/10/2018). Please feel free to contact our service rep at this number (***) if you have any questions. Purely Organic

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept it conditionally. The condition being that I do receive the refund by May2,

I was just letting you know that I have still not received my refund for $charged on my debit card on 3/5/The other charges have been refundedI would like that charge refunded ASAP.m thank you for your help with this matter. sincerely,*** ***

I am rejecting this response because:
The terms were not clearly stated. In fact I wanted to show my husband how deceptive your web site was and I can't even find it anymore. So far only of the shipments has been refunded. I am waiting for the other $to be refunded. I'd also like a link to your product purchase page to show my husband why this happened

Complaint ID:***To whom it may concern,After receiving this complaint we have reviewed the account of *** *** to better aid in addressing her concernsWe will also be investigating all calls associated with this customer, and the representatives who handled these calls will be
reprimanded accordinglyWe would like to apologize for any misunderstandings their may have been regarding the terms and conditions of our subscription offer at the time your order was placedWhen you placed your order on 12/18/you paid $and $for the Pure Eyes and Pure Release Cream to be shippedYou also opted to pay $for expedited shipping, and to receive free month as a VIP Rewards memberAs it is stated in the terms on our website, you had days starting the day you placed your order to call our 24/customer support center if you wished to cancelAs you did not call by 12/31/18, you were charged the full retail price of the products you had received, and were enrolled into our monthly subscription to receive our products right to your doorstepWhen you called our customer support center on 1/24/you had been charged the full retail price of the products being shipped to you for the month of January as wellAt this time, your account has been refunded in full both charges of $and $for the month of December, as well as for the month of JanuaryYou have also been refunded the amount of $4.95, which was your VIP Rewards membership for the month of JanuaryA lead customer support agent will be reaching out to you very soon to ensure your satisfaction.We would like to encourage you to continue using the products you have received, as we know you will love their amazing results!Regards, Xavier L***Purely Organic Cosmeticspurelyorganiccosmetics.freshdesk.com*** ***

This was a refund on 05/04/ Please feel free to contact our service rep at this number (***) if you have any questions. Purely Organic

We apologize for your troublesOur terms and conditions are clearly there for you during the checkout process to read and agree to if you wish to confirm your orderThe terms state that you
will have days to try the product out and call in and cancelSince you called on the 15th day, your account was charged for the full retail price of our productIf you would like to review over our terms please fill free to look : https://www.radiantrevive.com/pages/terms-and-conditions Again, we apologize for any misunderstanding you had with our offer and at this time we have fully refunded your chargesWe will be reaching out to you shortly to ensure satisfactionWe hope you will continue to use our products and see the amazing results you were originally looking for

To whom it may concern,We have looked into the order placed by *** *** for our Pure Eyes and Pure Release CreamThe original order for our subscription was placed on 12/14/The customer paid $for shipping and handling toward the Pure Release Cream, and $for the Pure Eyes
Cream, in order to begin our subscription offerIn the terms and conditions provided to the customer during the checkout process, the customer was directed to call us before the end of her day offer in order to cancel her subscription if she decided that it wasn’t something she would like to continueSince the customer did not call before the end of her offer she was charged full price for both of the retail products she had received and was enrolled in the subscriptionOur records indicate that *** *** called our customer support line on 12/30/and at that time accepted and was issued a 35% refund toward the charges of $and $We apologize for any misunderstandings and inconveniences she has enduredAt this time her account has been refunded in fullWe hope that you will continue to try the products you received as continuous use is the best way to experience their great benefitsIf at any time you would like to re-enroll in our subscription and have these amazing products delivered directly to you doorstep please give us a call back at *** and ask about our great discounts we have going on! We cater to our customers needs also by providing custom rebill and shipments cycles that will allow you to receive our products whenever you desire We only wish to provide excellent products at superior convenience with great customer serviceWe hope this message meets you well. Purely Organic Support

our records indicate a full refund, please reach out to us via phone on our so we can get this matter sorted and clarified but we have issued you a refund to your satisfaction

We are sorry for any problems we may have caused youOur number can be found directly on our bottles, as well as on our websiteWe inform our customers on the terms and conditions of our checkout process when they are agree to purchase a orderWe again apologize for any troubles you had with our
offerWe will be in touch with you soon to ensure your satisfaction because we want all our customers to be happyPlease allow 4-business days for your refund to post in your bank accountWe hope in the future you will continue to use our products. Purely Organic

We apologize for your troublesOur terms and conditions are provided to you throughout the check out process; and your
order could not be confirmed without your agreementHowever, if you had come to the realization that you would not have enough time to try out our product within the days, then you could have called in and our customer service Reps could had offered you an extension with no charge, to have enough time to try the product outHowever, since you did not call in within your trial to cancel or extend , you were then charged for the full retail price of our productAgain we do apologize for any misunderstanding you had, and at this time your account has been fully refunded for the $and $chargeWe will be reaching out to you shortly to ensure satisfactionWe do hope you take the pleasure in trying out our product and seeing the amazing results you were orginally looking for