In connection with Complaint ID # [redacted], 42nd Street Photo has spoken to the customer and resolved the outstanding issues. Best, Todd W[redacted] Reputation Rhino LLC [redacted]
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in...
reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I am concerned for other potential customers that may fall into the trap of false advertising, and aggressive and unethical sales practice that may be the norm for this organization.
Sincerely,
[redacted]
In connection with Complaint ID # [redacted], [redacted]
Street Photo has issued a credit in the amount of $150 to the customer to
resolve the outstanding complaint.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Also, the camera will be return by FedEx as attached.
Sincerely,
[redacted]
In connection with Complaint ID #[redacted], 42nd Street Photo has sent the requested items. The tracking # is [redacted] The camera purchased is a USA model and the customer can go to [redacted] to register. Best, Todd W[redacted] Reputation Rhino [redacted] [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. The camera should be $499.00 as they advertised therefor I will take $100.99 refund back to [redacted] account.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I talked with Jonathan and he offered me a $50.00 refund and a camera case. I am still not happy with the fact that he doesn't see the problem with their website not stating import model or anything, he simply did it to make me resolve this issue. When we were about to end our conversation he told me to be sure to go on here and note that it has been resolved. They are still frauds!!!
Sincerely,
[redacted]
42nd Street Photo offers the following statement as a response to the customer:It is our goal to provide outstanding service and the lowest prices available anywhere, sometimes we fall short of our goals and we agree that we did not meet these service goals in connection with this transaction. We regret that your sales experience was less than satisfactory and we have taken steps internally to address the matter with our sales team. We hope the customer will give us another chance in the future and see improvement when next contacting 42nd Street Photo.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
In connection with Complaint ID #[redacted], 42nd Street Photo has issued a full refund to the customer to fully resolve this issue. Transaction Details: CC Transaction CREDIT: APPROVAL::[redacted] - Auth Code: CVV: - Amount: 1529.00 - Processor: 4...
In connection with Complaint ID # [redacted], the company issued the customer a full refund and he is satisfied with the resolution. Details immediately below.
[redacted]
[redacted] [redacted]
[redacted] [redacted]...
Revdex.com:I will return the camera. I want a full refund of $929.99 and a for them to send me a shipping label to send it back. Also, I want an investigation into this company. They are not honest dealers, and merely getting me my money back is not sufficient. These are my conditions.
[redacted]
In connection with Complaint ID # [redacted], 42nd Street Photo has reached out 4 times to contact the customer without success. The customer is asked to contact Sales and Marketing Manager Jonathan D[redacted] at ###-###-#### to resolve the issue(s) identified in the complaint. Todd William Reputation Rhino LLC [redacted]
Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[redacted]I have I have not received a refund as of yet. I rejected the package on Friday and [redacted] is delivering it back to its sender address. As soon as I get a refund on my credit card the matter will be closed as far as I'm concerned and resolved. Thanks again, [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
42nd Street Photo called me and insisted that the camera that they sent me is a USA model, he offered me a battery to withdraw my complaint . I told him that I don't want the battery, I want my $200 that they charged extra for the USA model since the model I got is a Japanese model for the Japanese market. He said he can't refund any of that extra money and keep saying the camera I got is USA model . I don't want to waste more of my time arguing... Anyway lesson learned, buyer beware of their bait and switch tactic, and of their 20% restocking fee policy !
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
In connection with Complaint ID #[redacted], 42nd Street Photo has sent the customer a new flash to resolve the issue. The tracking number is below: [redacted] Todd W[redacted] Reputation Rhino LLC [redacted]
**...
In connection with Complaint ID # [redacted], 42nd Street Photo has spoken to the customer and resolved the outstanding issues. Best, Todd W[redacted] Reputation Rhino LLC [redacted]
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in...
reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I am concerned for other potential customers that may fall into the trap of false advertising, and aggressive and unethical sales practice that may be the norm for this organization.
Sincerely,
[redacted]
In connection with Complaint ID # [redacted], [redacted]
Street Photo has issued a credit in the amount of $150 to the customer to
resolve the outstanding complaint.
Best,
Todd
W[redacted]
Reputation
Rhino LLC
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Also, the camera will be return by FedEx as attached.
Sincerely,
[redacted]
In connection with Complaint ID #[redacted], 42nd Street Photo has sent the requested items. The tracking # is [redacted] The camera purchased is a USA model and the customer can go to [redacted] to register. Best, Todd W[redacted] Reputation Rhino [redacted] [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. The camera should be $499.00 as they advertised therefor I will take $100.99 refund back to [redacted] account.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I talked with Jonathan and he offered me a $50.00 refund and a camera case. I am still not happy with the fact that he doesn't see the problem with their website not stating import model or anything, he simply did it to make me resolve this issue. When we were about to end our conversation he told me to be sure to go on here and note that it has been resolved. They are still frauds!!!
Sincerely,
[redacted]
42nd Street Photo offers the following statement as a response to the customer:It is our goal to provide outstanding service and the lowest prices available anywhere, sometimes we fall short of our goals and we agree that we did not meet these service goals in connection with this transaction. We regret that your sales experience was less than satisfactory and we have taken steps internally to address the matter with our sales team. We hope the customer will give us another chance in the future and see improvement when next contacting 42nd Street Photo.
In connection with Complaint ID # [redacted], 42nd Street Photo issued a full refund to resolve the complaint.
42nd Street Photo has issued a full refund in
connection with Complaint ID # [redacted]
[redacted]
Reputation
Rhino LLC
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
In connection with Complaint ID #[redacted], 42nd Street Photo has issued a full refund to the customer to fully resolve this issue. Transaction Details: CC Transaction CREDIT: APPROVAL::[redacted] - Auth Code: CVV: - Amount: 1529.00 - Processor: 4...
- CC[redacted] Todd W[redacted] Reputation Rhino [redacted]
[redacted]
[redacted]
[redacted]
In connection with Complaint ID # [redacted], the company issued the customer a full refund and he is satisfied with the resolution. Details immediately below.
[redacted]
[redacted] [redacted]
[redacted] [redacted]...
[redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted]
[redacted]
[redacted]
[redacted] [redacted]
[redacted]
[redacted]
[redacted]
[redacted]
In connection with Complaint ID # [redacted], 42nd Street Photo has issued a refund to the Customer to resolve any outstanding issue
Revdex.com:I will return the camera. I want a full refund of $929.99 and a for them to send me a shipping label to send it back. Also, I want an investigation into this company. They are not honest dealers, and merely getting me my money back is not sufficient. These are my conditions.
[redacted]
In connection with Complaint ID # [redacted], 42nd Street Photo has reached out 4 times to contact the customer without success. The customer is asked to contact Sales and Marketing Manager Jonathan D[redacted] at ###-###-#### to resolve the issue(s) identified in the complaint. Todd William Reputation Rhino LLC [redacted]
42nd Street Photo has issued a full refund in
connection with Complaint ID # [redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[redacted]I have I have not received a refund as of yet. I rejected the package on Friday and [redacted] is delivering it back to its sender address. As soon as I get a refund on my credit card the matter will be closed as far as I'm concerned and resolved. Thanks again, [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
42nd Street Photo called me and insisted that the camera that they sent me is a USA model, he offered me a battery to withdraw my complaint . I told him that I don't want the battery, I want my $200 that they charged extra for the USA model since the model I got is a Japanese model for the Japanese market. He said he can't refund any of that extra money and keep saying the camera I got is USA model . I don't want to waste more of my time arguing... Anyway lesson learned, buyer beware of their bait and switch tactic, and of their 20% restocking fee policy !
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
In connection with Complaint ID #[redacted], 42nd Street Photo has sent the customer a new flash to resolve the issue. The tracking number is below: [redacted] Todd W[redacted] Reputation Rhino LLC [redacted]
**...
[redacted]