Sign in

Burlington Coat Factory Warehouse

Sharing is caring! Have something to share about Burlington Coat Factory Warehouse? Use RevDex to write a review

Burlington Coat Factory Warehouse Reviews (99)

[redacted] reached out to customer on 1/to provide desired refund

The 50% offer was accepted by the customer and the g/c request would also need to go through ***, the store manager

Complaint: [redacted] I am rejecting this response because: I did speak to [redacted] possibly on and yes he did apologize and inform me that he recently took over the position as manager at that location He offered me either a 50% discount or a gift card that the main office would have to approve I spoke to [redacted] today, 05.18.15, informing her that the gift card would be more convenient allowing me to use it at any store, opposed to me having to call [redacted] in advance to let him know what day I would be shopping at a Burlington store to allow him time to give notice to the staff of my arrival.05.18.15, [redacted] stated she would get back to me with further information in reference to the gift card Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

On 10/06/at 3:PM The customer [redacted] account ending in [redacted] was credited $90.93, the full amount on her orderThe balance usually takes up to five business days for the amount to show on the account

The bed in question is no loger available (discontinued) and we have advised the customer that we will reimburse the parts if he is able to find them elsewhereOur store will also issue a refund for the customer's layaway

We have contacted the customer and apologized to the customerWe are maiing the customer out a gift card

To Whom It May Concern: I have called *** and sent the following email in order to address this complaint and resolve the issues stated with the customer directly as encouraged by the Revdex.com. Please let me know if any further action is necessary at this time Thank you, ***
***
Good Afternoon ***
I attempted to reach you by telephone before sending this email
but was unsuccessful. I imagine that you
are extremely busy during the day with patients. I wanted to reach out to you to discuss the
complaint you filed with the Revdex.com in regard to the services we provided to your
clinicIt appears that we have not lived up to our end of the agreement we
have in place and I would like to resolve your concerns as soon as possiblePlease
contact me at the office phone number below at your convenienceI look forward
to speaking with you soon
Sincerely, *** *** President Jani-King of Houston(972) 380-

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***.
After spending a pleasant time on the phone with
the
President of Jani-King Texas, I can happily report that our company is pleased
with the outcome of this situationI feel that Steve *** handled this
situation with grace and professionalism and has earned my respectI feel confident
that should our needs arise in the future for a new cleaning service, I will be
contacting Steve again directlyThank you for the opportunity

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

The gift card bought by the customer was purchased through a third party vendor of oursWe have cancelled her original gift card and mailed her out a replacement so she is able to use it on our website

To Whom It May Concern, We have been in constant contact with *** *** in regards to this situation with her partsUnfortunately, we are unable to order the parts from the vendor for herHowever, we have offered to reimburse her for expediting shipping from the vendor as well as a $gift
card, which should cover the cost of the partsWe apologize for all of the inconvenience she has received throughout this whole ordealSincerely, Burlington Stores

On 1/we advised the customer to return to the store and we would provide her cash back on this issue

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
They have returned our keys and apologized
Have releaseed us from the obligations under the agreement signed between usMore specifically, we will not be obligated to pay for the remainder of the contract ($4,405.57) as stated in the letter received

This complaint has been resolved directly with the customer and they are satisfied with the results

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and find that this resolution is satisfactory to me
Regards,
*** ***

We have spoken with the customer and are sending a gift card to compensate for the inconveniences.

We apologize for any misinformation provided to the customer. We have not given out her contact information and per her request, we are removing her from our mailing list.

Check fields!

Write a review of Burlington Coat Factory Warehouse

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Burlington Coat Factory Warehouse Rating

Overall satisfaction rating

Description: Outlets - Stores, Factory, Mills, Mens Clothing & Furnishings - Retail, Shoes - Retail, Sportswear - Retail, Womens Apparel - Retail, Clothing - Retail, Baby Carriages & Strollers, Discount Stores

Address: 9167 Roosevelt Boulevard Northeast Shopping Center, Philadelphia, Pennsylvania, United States, 19114

Phone:

Show more...

Web:

This website was reported to be associated with Burlington Coat Factory Warehouse.



Add contact information for Burlington Coat Factory Warehouse

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated