Hello,Your rebate was mailed out on 5/13/15.Shipping Info- [redacted] ** [redacted] If you don't receive it by the 28th of May, please let us know.I apologize for any inconvenience.Sincerely,MMags Customer Support
May 21st,
Dear Ms***,
In response to your inquiry, you
are receiving these magazines as a result of making an online
purchase with ***.comThe magazine was included as a bonus offer
with your purchaseBy default, the subscription was sent to the billing
address used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us.Your cancellation request will be
forwarded to the publisher for processing
Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
May 4,
Dear Ms***
In response to your inquiry, you
are receiving *** magazine as a result of making an online
purchase with ***.comThe magazine was included as a bonus offer
with your purchaseBy default, the subscription was sent to the billing
address used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us.Your cancellation request will be
forwarded to the publisher for processing.Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
May 12,
Dear Ms***,
In response to your inquiry, you
are receiving *** magazine as a result of making an online
purchase with ***.comThe magazine was included as a bonus offer
with your purchaseBy default, the subscription was sent to the billing
address used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to usUnfortunately we are unable to exchange your magazine. Your cancellation request will be
forwarded to the publisher for processing
Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
Dear [redacted], There was an error with the processing of your order. We have placed a new order for a 1-year (24 issues) subscription to The [redacted]. Please allow 6-10 weeks to receive the first issue.Shipping Information:[redacted]
[redacted]...
[redacted]
[redacted] ** [redacted]I apologize for any inconvenience. Sincerely, [redacted] Customer Service
Dear Mr. [redacted],In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your...
purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. My major concern is that I do not receive one magazine after another with different titles. I do not want to receive ANY magazines, period.
Sincerely,
[redacted]
Hello - In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with [redacted]. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your...
purchase. By default, the subscription was sent to the billing address used during your purchase. There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Dear Mrs. [redacted],We have automatic renewals for all subscriptions. The renewal occurs in advance to insure the customer does not miss an issue between their current order and their renewal. Your Prevention renewal has been cancelled.You will continue to receive...
the remaining issues of your original order. The correct expiration date is located on the magazine's mailing label.I apologize for any inconvenience.Sincerely,[redacted]
Hello,Unfortunately, we are unable to speed up the delivery process. We assure you your subscription is being processed and will begin shortly.Sincerely yours,M2 Mags Customer Support
Hello - The customer is receiving [redacted] magazine as a result of making an online purchase with [redacted].com. Their credit card was not charged for this subscription. The magazine was included as a bonus offer with the purchase. By default, the subscription...
was sent to the billing address used during your purchase. The cancellation request was processed on 10/8/15. The customer should no longer be receiving any issues. I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Hello,We have automatic renewals for all subscriptions. The renewal occurs in advance to insure the customer does not miss an issue between their current order and their renewal. Your [redacted], and [redacted] renewals have been cancelled and fully...
refunded on 12/3/15. We've also cancelled your pending renewal to [redacted] [redacted] magazine. I apologize for any inconvenience.Sincerely,Blue Dolphin Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you so much for your help in this matter! Their website to unsubscribe from the magazines is not working.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because:I was informed the only way I could obtain a refund from your supervisors and customer service representatives (###-###-####) was a check from your accounting department.The gift card refund should have been made the first time via Barnes and Noble. A refund via a gift card should have been made when I first requested a refund in June 2015. I don't want to go around in circles again chasing my refund that should have been made. I need a solution to my problem not another delay. I called [redacted] and was informed to contact your company for a refund. I am tired of the constant delays.I have been making phone calls for months in order to obtain this refund plus another one from your company. I am requesting a refund via a check per conversations with your own supervisors and customer service representatives. I've been waiting for your accounting department to process my refund check.I want my refund.Sincerely,
[redacted]
Hello,Your rebate was mailed out on 5/13/15.Shipping Info- [redacted] ** [redacted] If you don't receive it by the 28th of May, please let us know.I apologize for any inconvenience.Sincerely,MMags Customer Support
Please cancel my complaint against MMedia GroupI have received the rebate checkThank you [redacted] ***
May 21st,
Dear Ms***,
In response to your inquiry, you
are receiving these magazines as a result of making an online
purchase with ***.comThe magazine was included as a bonus offer
with your purchaseBy default, the subscription was sent to the billing
address used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us.Your cancellation request will be
forwarded to the publisher for processing
Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
May 4,
Dear Ms***
In response to your inquiry, you
are receiving *** magazine as a result of making an online
purchase with ***.comThe magazine was included as a bonus offer
with your purchaseBy default, the subscription was sent to the billing
address used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us.Your cancellation request will be
forwarded to the publisher for processing.Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
May 12,
Dear Ms***,
In response to your inquiry, you
are receiving *** magazine as a result of making an online
purchase with ***.comThe magazine was included as a bonus offer
with your purchaseBy default, the subscription was sent to the billing
address used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to usUnfortunately we are unable to exchange your magazine. Your cancellation request will be
forwarded to the publisher for processing
Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
Dear [redacted], There was an error with the processing of your order. We have placed a new order for a 1-year (24 issues) subscription to The [redacted]. Please allow 6-10 weeks to receive the first issue.Shipping Information:[redacted]
[redacted]...
[redacted]
[redacted] ** [redacted]I apologize for any inconvenience. Sincerely, [redacted] Customer Service
Dear Mr. [redacted],In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your...
purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. My major concern is that I do not receive one magazine after another with different titles. I do not want to receive ANY magazines, period.
Sincerely,
[redacted]
Hello - In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with [redacted]. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your...
purchase. By default, the subscription was sent to the billing address used during your purchase. There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Dear Mrs. [redacted],We have automatic renewals for all subscriptions. The renewal occurs in advance to insure the customer does not miss an issue between their current order and their renewal. Your Prevention renewal has been cancelled.You will continue to receive...
the remaining issues of your original order. The correct expiration date is located on the magazine's mailing label.I apologize for any inconvenience.Sincerely,[redacted]
Hello,Unfortunately, we are unable to speed up the delivery process. We assure you your subscription is being processed and will begin shortly.Sincerely yours,M2 Mags Customer Support
Hello - The customer is receiving [redacted] magazine as a result of making an online purchase with [redacted].com. Their credit card was not charged for this subscription. The magazine was included as a bonus offer with the purchase. By default, the subscription...
was sent to the billing address used during your purchase. The cancellation request was processed on 10/8/15. The customer should no longer be receiving any issues. I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Hello,We have automatic renewals for all subscriptions. The renewal occurs in advance to insure the customer does not miss an issue between their current order and their renewal. Your [redacted], and [redacted] renewals have been cancelled and fully...
refunded on 12/3/15. We've also cancelled your pending renewal to [redacted] [redacted] magazine. I apologize for any inconvenience.Sincerely,Blue Dolphin Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you so much for your help in this matter! Their website to unsubscribe from the magazines is not working.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
If the customer could supply us with the charge information on her credit card showing the payee, we would be glad to future investigate.
Hello,You have successfully opted out from our mailing list.We apologize for any inconvenience.Regards,M2 Mags Customer Support.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because:I was informed the only way I could obtain a refund from your supervisors and customer service representatives (###-###-####) was a check from your accounting department.The gift card refund should have been made the first time via Barnes and Noble. A refund via a gift card should have been made when I first requested a refund in June 2015. I don't want to go around in circles again chasing my refund that should have been made. I need a solution to my problem not another delay. I called [redacted] and was informed to contact your company for a refund. I am tired of the constant delays.I have been making phone calls for months in order to obtain this refund plus another one from your company. I am requesting a refund via a check per conversations with your own supervisors and customer service representatives. I've been waiting for your accounting department to process my refund check.I want my refund.Sincerely,
[redacted]