Hello -In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your purchase. By default,...
the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer SupportIf you feel that further assistance by email is required, please be sure to include your original correspondence including your complete name and address.
Hello,I apologize for the delay.It usually takes 6-10 weeks to receive the first issue. Our records show that the subscriptions to [redacted] and [redacted] will begin with the May/June issues. You should receive these by April 22nd. If you don't receive them by the 22nd, please let us...
Dear Mr. [redacted],In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted]. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your...
purchase. There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Hello - In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with FragranceNet.com. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your...
purchase. By default, the subscription was sent to the billing address used during your purchase. There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The refund in full was issued in a very timely manner.
Sincerely,
[redacted]
Dear Mr. [redacted],We are unable to find your account with the given information. To better assist you, please provide the full name and address exactly as shown on the magazine label. I apologize for any inconvenience. Sincerely,M2 Mags Customer Support
Hello,You were fully refunded for [redacted] the card ending in [redacted] with expiration date 0517. The refund amount is $25.98 and was processed on 1/5/16. Please note that we cancelled your [redacted] renewal subscription before your account was charged. In addition, we've also opted you out of any future renewals.I apologize for any inconvenience. Sincerely,Blue Dolphin Customer Support
Dear Ms. [redacted], In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your...
purchase. There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience. Sincerely yours, M2 Mags Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution will suffice for...
the time being. However, this is the fourth time that I "opted out" and I still receive their emails. Therefore, I will open a new complaint next time I receive an email from them. Only time will tell.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I sent an email to you to withdraw complaint because with magazine charge,my bank provided me a number with charge come to find out it was finishline who sign me up for magazine without my knowledge and charged me for it. I had ordered.online with them so when magazines started coming I thought they were coming from [redacted] magazines im truly sorry and withdraw my complaint.
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because:The response stated the magazine subscription was a gift from [redacted]. as a result of a purchase. I have not made a purchase from [redacted] since early 2011, almost 5 years ago. Why would [redacted] offer a gift without a sale, or if it was a promotion, without notifying me?
Sincerely,
[redacted]
June 9,
Dear [redacted],
In response to your inquiry, you
are receiving these magazines as a result of making an online purchase with [redacted].com
The magazine was included as a bonus offer with your purchaseBy default, the
subscription was sent to the billing address used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us
Your cancellation request will be
forwarded to the publisher for processing.Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
Hello -The rebate check has already been shipped out. Please let us know if you still haven't received it.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
April 9,
Dear Ms[redacted],
In response to your inquiry, you
are receiving [redacted] magazine as a result of making an online
purchase with [redacted].comThe magazine was included as a bonus offer
with your purchaseBy default, the subscription was sent to the billing
address used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us
Your cancellation request will be
forwarded to the publisher for processing.Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
June 9,
Dear [redacted] Jr.,
In response to your inquiry, you
are receiving [redacted] magazines as a result of making an online
purchase with [redacted]The magazine was included as a bonus offer with
your purchaseBy default, the subscription was sent to the billing address
used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us
Your cancellation request will be
forwarded to the publisher for processing
Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags Customer
Support
Complaint: [redacted]
I am rejecting this response because: I have already received their confirmation once before, waited 6-10 weeks, and NEVER received the subscription. I have heard this all before! I will consider this complaint resolved IF I receive the subscription 6-10 weeks from now.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
However, I am requesting that my information be removed from all of their databases. If I get bill for any of the subscriptions, please note that I will not pay for it because I did not subscribe to them and is not responsible for the payments. M2 Media Group, LLC will be responsible for ALL payments for subscriptions. I hope that this puts an end to it and I will not be receiving any unwanted magazines without my knowledge. Thank you for your assistance!
Sincerely,
[redacted]
Hello -In response to your note below, you are receiving [redacted] [redacted], and [redacted] magazines as a result of accepting an offer (most likely via email) with [redacted] Magazines. There are no hidden costs, automatic renewals, or other obligations associated with the...
subscription.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Hello -In response to your note, you are receiving [redacted] magazine as a result of making an online purchase with [redacted]. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your purchase. By default, the...
subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Hello -In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your purchase. By default,...
the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer SupportIf you feel that further assistance by email is required, please be sure to include your original correspondence including your complete name and address.
Hello,I apologize for the delay.It usually takes 6-10 weeks to receive the first issue. Our records show that the subscriptions to [redacted] and [redacted] will begin with the May/June issues. You should receive these by April 22nd. If you don't receive them by the 22nd, please let us...
know.Sincerely,M2 Mags Customer Support
Dear Mr. [redacted],In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted]. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your...
purchase. There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Hello - In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with FragranceNet.com. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your...
purchase. By default, the subscription was sent to the billing address used during your purchase. There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The refund in full was issued in a very timely manner.
Sincerely,
[redacted]
Dear Mr. [redacted],We are unable to find your account with the given information. To better assist you, please provide the full name and address exactly as shown on the magazine label. I apologize for any inconvenience. Sincerely,M2 Mags Customer Support
Hello,You were fully refunded for [redacted] the card ending in [redacted] with expiration date 0517. The refund amount is $25.98 and was processed on 1/5/16. Please note that we cancelled your [redacted] renewal subscription before your account was charged. In addition, we've also opted you out of any future renewals.I apologize for any inconvenience. Sincerely,Blue Dolphin Customer Support
Dear Ms. [redacted], In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your...
purchase. There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience. Sincerely yours, M2 Mags Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution will suffice for...
the time being. However, this is the fourth time that I "opted out" and I still receive their emails. Therefore, I will open a new complaint next time I receive an email from them. Only time will tell.
Sincerely,
[redacted]
We have attached our response regarding the complaint from Terri B[redacted] complaint ID [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I sent an email to you to withdraw complaint because with magazine charge,my bank provided me a number with charge come to find out it was finishline who sign me up for magazine without my knowledge and charged me for it. I had ordered.online with them so when magazines started coming I thought they were coming from [redacted] magazines im truly sorry and withdraw my complaint.
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because:The response stated the magazine subscription was a gift from [redacted]. as a result of a purchase. I have not made a purchase from [redacted] since early 2011, almost 5 years ago. Why would [redacted] offer a gift without a sale, or if it was a promotion, without notifying me?
Sincerely,
[redacted]
June 9,
Dear [redacted],
In response to your inquiry, you
are receiving these magazines as a result of making an online purchase with [redacted].com
The magazine was included as a bonus offer with your purchaseBy default, the
subscription was sent to the billing address used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us
Your cancellation request will be
forwarded to the publisher for processing.Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
Hello -The rebate check has already been shipped out. Please let us know if you still haven't received it.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
April 9,
Dear Ms[redacted],
In response to your inquiry, you
are receiving [redacted] magazine as a result of making an online
purchase with [redacted].comThe magazine was included as a bonus offer
with your purchaseBy default, the subscription was sent to the billing
address used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us
Your cancellation request will be
forwarded to the publisher for processing.Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
June 9,
Dear [redacted] Jr.,
In response to your inquiry, you
are receiving [redacted] magazines as a result of making an online
purchase with [redacted]The magazine was included as a bonus offer with
your purchaseBy default, the subscription was sent to the billing address
used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us
Your cancellation request will be
forwarded to the publisher for processing
Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags Customer
Support
Complaint: [redacted]
I am rejecting this response because: I have already received their confirmation once before, waited 6-10 weeks, and NEVER received the subscription. I have heard this all before! I will consider this complaint resolved IF I receive the subscription 6-10 weeks from now.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
However, I am requesting that my information be removed from all of their databases. If I get bill for any of the subscriptions, please note that I will not pay for it because I did not subscribe to them and is not responsible for the payments. M2 Media Group, LLC will be responsible for ALL payments for subscriptions. I hope that this puts an end to it and I will not be receiving any unwanted magazines without my knowledge. Thank you for your assistance!
Sincerely,
[redacted]
Hello -In response to your note below, you are receiving [redacted] [redacted], and [redacted] magazines as a result of accepting an offer (most likely via email) with [redacted] Magazines. There are no hidden costs, automatic renewals, or other obligations associated with the...
subscription.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Hello -In response to your note, you are receiving [redacted] magazine as a result of making an online purchase with [redacted]. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your purchase. By default, the...
subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support