After checking our database we were unable to find an account for [redacted]. I contacted the publishers and they stated the order was placed through Synapse and was cancelled by the customer on June 26th. [redacted]Thank you.
Hello,In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your purchase.There are no hidden...
costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Unfortunately, we are unable to find a subscription to [redacted] magazine with the given information. To better assist you, please provide the full name and address exactly as shown on the magazine label.I apologize for any inconvenience.Sincerely yours, M2 Mags Customer Support
Hello -In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your purchase. By default,...
the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Hello -In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your purchase. By default,...
the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint I[redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
June 17,
Dear Ms[redacted],
In response to your inquiry, you
are receiving [redacted] magazines as a result of making an online
purchase with [redacted].comThe magazine was included as a bonus offer with
your purchaseBy default, the subscription was sent to the billing address
used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us.Your cancellation request will be
forwarded to the publisher for processing
Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
Dear Ms. [redacted],In response to your inquiry, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your...
purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I am satisfied as long as their statements are correct and the subscriptions are cancelled and I will not be billed. i would like to add, that without some kind of notification indicating where and how the subscription originated, it sure gives the impression of fraud or identity theft. Sincerely, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Hello,We have automatic renewals for all subscriptions. The renewal occurs in advance to insure the customer does not miss an issue between their current order and their renewal. Your renewals have been cancelled and refunded in full. Please allow 5-7 business days for the...
credit to process. I apologize for any inconvenience.Sincerely,Blue Dolphin Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]5, and find that this resolution is satisfactory to me as long as they actually get them.
Sincerely,
[redacted]
Hello -In response to your note below, you are receiving [redacted], and [redacted] magazines as a result of making an online purchase with [redacted]. Your credit card was not charged for these subscriptions. The magazines were included as a...
bonus offer with your purchase. By default, the subscriptions were sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Hello, In response to your inquiry, you are receiving [redacted] and [redacted] magazines as a result of making an online purchase with [redacted]. The magazines were included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used...
during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us. Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Hello - ? In response to your note below, you are receiving these magazine as a result of redeeming your [redacted] currency (or possibly a friend/relative redeemed their [redacted] currency to send you a gift). ? ?There are no hidden costs,...
further obligations, or automatic renewals associated with your subscription. There was no credit card information passed to us.? ? Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive a few more issues. I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Dear Ms. [redacted], In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used...
during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Hello,We have automatic renewals for all subscriptions. The renewal occurs in advance to insure the customer does not miss an issue between their current order and their renewal. Your renewals have been cancelled. You have been fully refunded on 10/15/15.You will...
continue to receive the remaining issues of your original order. The correct expiration date is located on the magazine's mailing label.I apologize for any inconvenience.Sincerely,Blue Dolphin Customer Support
Dear [redacted] ,There was an error with the processing of your rebate which caused a delay. As an apology, we've contacted the appropriate department to speed up this process. The rebate check for $10 will ship tomorrow. Please allow 5-7 business for delivery.[redacted]...
[redacted]
[redacted] ** [redacted]Please accept our apologies for any inconvenience or frustration. Sincerely yours,M2 Mags Customer Support
Dear Ms. [redacted],In response to your inquiry, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your...
purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Complaint: [redacted]
I am rejecting this response because: The address they are sending the rebate to is not my address. This may be another delaying tactic to make me wait longer by claiming they sent the rebate to me when they did not.
Sincerely,
[redacted]
Hello -In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with [redacted]. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with...
your purchase. By default, the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
After checking our database we were unable to find an account for [redacted]. I contacted the publishers and they stated the order was placed through Synapse and was cancelled by the customer on June 26th. [redacted]Thank you.
Hello,In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your purchase.There are no hidden...
costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Unfortunately, we are unable to find a subscription to [redacted] magazine with the given information. To better assist you, please provide the full name and address exactly as shown on the magazine label.I apologize for any inconvenience.Sincerely yours, M2 Mags Customer Support
Hello -In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your purchase. By default,...
the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Hello -In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your purchase. By default,...
the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint I[redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
June 17,
Dear Ms[redacted],
In response to your inquiry, you
are receiving [redacted] magazines as a result of making an online
purchase with [redacted].comThe magazine was included as a bonus offer with
your purchaseBy default, the subscription was sent to the billing address
used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us.Your cancellation request will be
forwarded to the publisher for processing
Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support
Dear Ms. [redacted],In response to your inquiry, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your...
purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I am satisfied as long as their statements are correct and the subscriptions are cancelled and I will not be billed. i would like to add, that without some kind of notification indicating where and how the subscription originated, it sure gives the impression of fraud or identity theft. Sincerely, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Hello,We have automatic renewals for all subscriptions. The renewal occurs in advance to insure the customer does not miss an issue between their current order and their renewal. Your renewals have been cancelled and refunded in full. Please allow 5-7 business days for the...
credit to process. I apologize for any inconvenience.Sincerely,Blue Dolphin Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]5, and find that this resolution is satisfactory to me as long as they actually get them.
Sincerely,
[redacted]
Hello -In response to your note below, you are receiving [redacted], and [redacted] magazines as a result of making an online purchase with [redacted]. Your credit card was not charged for these subscriptions. The magazines were included as a...
bonus offer with your purchase. By default, the subscriptions were sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Hello, In response to your inquiry, you are receiving [redacted] and [redacted] magazines as a result of making an online purchase with [redacted]. The magazines were included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used...
during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us. Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Hello - ? In response to your note below, you are receiving these magazine as a result of redeeming your [redacted] currency (or possibly a friend/relative redeemed their [redacted] currency to send you a gift). ? ?There are no hidden costs,...
further obligations, or automatic renewals associated with your subscription. There was no credit card information passed to us.? ? Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive a few more issues. I apologize for any inconvenience.Sincerely,M2 Mags Customer Support
Dear Ms. [redacted], In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used...
during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Hello,We have automatic renewals for all subscriptions. The renewal occurs in advance to insure the customer does not miss an issue between their current order and their renewal. Your renewals have been cancelled. You have been fully refunded on 10/15/15.You will...
continue to receive the remaining issues of your original order. The correct expiration date is located on the magazine's mailing label.I apologize for any inconvenience.Sincerely,Blue Dolphin Customer Support
Dear [redacted] ,There was an error with the processing of your rebate which caused a delay. As an apology, we've contacted the appropriate department to speed up this process. The rebate check for $10 will ship tomorrow. Please allow 5-7 business for delivery.[redacted]...
[redacted]
[redacted] ** [redacted]Please accept our apologies for any inconvenience or frustration. Sincerely yours,M2 Mags Customer Support
Dear Ms. [redacted],In response to your inquiry, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your...
purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support
Complaint: [redacted]
I am rejecting this response because: The address they are sending the rebate to is not my address. This may be another delaying tactic to make me wait longer by claiming they sent the rebate to me when they did not.
Sincerely,
[redacted]
Hello -In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with [redacted]. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with...
your purchase. By default, the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support