Capital Alliance

Date Sent: 8/12/12:30:PMThis merchant has been removed from all marketing efforts, thank you

The following information has been removed from our database*** * *** *** *** ** *** * *** *** * ** ***Daytime Phone: *** ***E-mail: ***

Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hello,The following contact information has been removed from our database:*** *** *** *** ** *** * ** ***Business: *** *** ***Title: Managing MemberDaytime Phone: *** ***E-mail: ***Thank you

The following information has been removed from our database:
[redacted]
"">Daytime Phone: [redacted]E-mail: [redacted]
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and,...

if it does, will consider this complaint resolved.
Regards,
[redacted]

The document Mr. [redacted] received is not a check, but rather a marketing mail piece. There is a disclaimer on the back of the piece indicating it is not a check.
Additionally there are no routing or account numbers at the bottom of the piece to further indicate as such.
We have...

removed Mr. [redacted] from our mailing list. 
Thank you,
Capital Alliance Staff

The following contact information has been removed from our databaseCustomer Information:[redacted]Daytime Phone: [redacted]Evening Phone: [redacted]Fax: [redacted]E-mail: [redacted]

The following information has been removed from our database
Customer Information:
12px;">[redacted] [redacted] [redacted] [redacted] [redacted]Daytime Phone: [redacted]E-mail: [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this...

action and, if it does, will consider this complaint resolved.It is unbelievable to me that the Revdex.com would award this business an A+ rating considering the predatory and fraudulent style of advertising they are sending out.  Not to mention the illegal unsolicited mail and cold calling they are doing.  There are many more online complaints against this company and their practices, perhaps the Revdex.com should open an inquiry as to who they are representing as a legitimate business.
Regards,
[redacted]








Read More Customer Complaints:
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We have removed this contact information from all marketing efforts, thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Please have the business furnish their initial recorded calls where the agent promised me the loan. They are full of lies. Yes, I am very argumentative because they lied to me and wasted my time.
Regards,
[redacted]

I personally met with our Director of Marketing and can confirm that both [redacted] and [redacted] have been removed from our database.If there are any other numbers associated with this business, please let me know and I will add to our DNC List immediately.As far as the interaction,...

we here at Capital Alliance take quality customer service seriously.We will meet with Mr. [redacted] to discuss areas in which we can improve our communication.Apologies for any inconvenience.

We have gotten in touch with the client
 
There was a mix up in contact information for Mr. [redacted].
 
We recently switched phone systems from Vocalocity to Ring Central. What happened was the client had the contact phone number for Mr. [redacted]...

before the switch.
 
We did leave a message on Feb 6th, but we have been able to reach the client and clear the mix up.
 
Our apologies to our client

The following information has been removed from our database
[redacted]
Verdana, sans-serif; font-size: 12px;">Daytime Phone: [redacted]E-mail: [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have...

determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.This business should explain their business practices.  After an interview with the company, they repeatedly called and sent emails asking me to apply for a business loan.  As soon as they got my business EIN and other very confidential information, they sent a blank email with a subject "Denied." and all phone calls stopped.  However, after my Revdex.com complaint I've received 2 more emails asking for my confidential business information again.  They should be investigated to see what they are doing with this "confidential" information and why they don't respond like normal lending institutions with a formal letter or phone call to explain their decision making process.  
This comes across as a phishing scam and should be thoroughly investigated.   
Regards,
[redacted]

Hello. We do not robo-call, we send a direct-to-voicemail message to business phone numbers only, and we make every effort to scrub against the National Do Not Call Registry. This phone number however is a publicly-listed business telephone number for [redacted] and is therefore not protected...

by the National Do Not Call Registry. Regardless, we have located the complainant's information in our database and have placed it within our own internal Do Not Contact list and it should not receive any additional marketing from us. Please allow 30 days to take effect, thank you and we apologize for any inconvenience.  Attachment: Google search results of the publicly-listed business phone number for [redacted]

[redacted] has been removed from our database.
Thank you

The following contact information has been removed from our database
Customer Information:[redacted]  font-size: 12px;">[redacted]Business: [redacted]Title: **Daytime Phone: [redacted]Fax: [redacted]E-mail: [redacted]

Capital Alliance was so easy to work with and very reliable. The Senior Account Executive we worked with was awesome. His name is [redacted] and he made this a very easy and laid back experience. [redacted] was extremely kind and there was no stress or pressure at all. We would definitely use Capital Alliance again and look forward to working with [redacted] again in the future. He is a very professional and kind, young man. I really felt I could trust him and that he really had my best interest at heart. What a rare find!!