Capital Alliance

The following contact information has been removed from our database:
[redacted]  rgb(255, 255, 255);">[redacted]Daytime Phone: [redacted]E-mail: [redacted]

Revdex.com:
I have reviewed the response made by...

the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
[redacted] at 1-[redacted] called me and said that my name will be removed from the data base, and to let him know if I should ever receive anything more from their marketing company.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
[redacted] at 1-[redacted] called me and said that my name will be removed from the data base, and to let him know if I should ever receive anything more from their marketing company.
Regards,
[redacted]

The document Mr. [redacted] received is not a check, but rather a marketing mail piece. There is a disclaimer on the back of the piece indicating it is not a check.Additionally there are no routing or account numbers at the bottom of the piece to further indicate as such.We have removed Mr. [redacted]...

from our mailing list. Thank you,Capital Alliance Staff

The following contact information has been removed from our database:[redacted]Daytime Phone: [redacted]E-mail: [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Mr. [redacted],
 
We appreciate you taking the time to bring this to our attention so it can be properly addressed internally. Your complaint and feedback will give our organization the opportunity to remedy any problem that may exist.
 
More importantly, we would like to extend our...

sincerest apologies for the inconvenience caused and assure you that we will take the necessary steps to avoid this situation in the future.
 
Regards,
Capital Alliance

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], Since the business has received this complaint I have noticed a large increase in other faxes and cold calls.  I would like to reserve the right to reopen this case if any of these calls or faxes I have received to date or in the future are related to capital alliance or any of its affiliates, including its officers or management.  
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This is not a duplicate complaint. I will wait to see if I stop receiving called from them but so far all attempts to get on their do not call list have failed.
Regards,
[redacted]

I have tried, multiple times, to seek a resolution directly with Capital Alliance. Upon my last experience with them, I was disgusted to see their actions thereafter.
Bottom of the Barrel Marketing Scam:
The instant, unsolicited voice message left on your phone, deliberately misleading from "[redacted], getting back to you about that loan we discussed.." Requesting to be placed on the DNC list seems to do nothing. And speaking with a representative resulted in a rude employee berating you. The employee will, only if prompted, inform you they are from Capital Alliance, and only if prompted, inform you that you are being recorded. They seem to fail every FCC red flag (and multiple FCC complaints have been filed).
Initially, a social media manager seemed somewhat willing to help but provided no follow up. Then it happened again (the latest experience involved a CSR yelling at me - I had asked to speak to a supervisor - and transferring me to a call center in Mumbai).
False Reviews
I'd had enough harassment, and seen enough online about the company to know they weren't going to be ethical, so I posted a negative review on their FB page. In fact, a few people did as was their right with the extremely poor experience they'd received from CA. CA said they hope I remove my review and informed me I'd put my on a DNC list (I'd heard that before from CA).
With others suffering the same fate, other negative reviews popped up. Capital Alliance blocked those who made poor reviews from posting or commenting, and spammed their own page with dozens of five-star reviews from fake profiles in a matter of minutes, and continued over the course of some time. I have documentation and confirmation from Facebook, through both screenshots and from Facebook's fake profile confirmation itself. This raised their already-artificial star ranking.
The fact that they did this isn't a surprise, considering their use of forbidden marketing practices through the phone, and shady tactics seen up to that point. If this review even makes it to the page, I would be surprised. CA seems intent on shutting down (the many) negative responses it receives from customers and victims of its telemarketing scheme.

Hello,
The following contact information has been removed from our database:
[redacted] 
Verdana, sans-serif; font-size: 12px;">[redacted]Business: [redacted]Title: Managing MemberDaytime Phone: [redacted]E-mail: [redacted]
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Indeed, by email [redacted] confirmed agreeing to a cease and desist request;
From: [redacted]
[mailto:[redacted]]
Sent: Tuesday, September 29, 2015 11:16 AMTo: [redacted]Subject: Marketing Removal - Please Confirm
 
Hi
[redacted]. I just wanted to send you a quick note letting you know that we are in
the process of removing your information from our marketing database. I just
wanted to confirm that this is the address we've been sending our marketing to:
 
[redacted] 
[redacted] [redacted]
 
And to
make sure that your business is not included in any other marketing campaigns
please confirm your main business line of [redacted] and main business
email of [redacted] are
correct, thank you. 
Sorry
for any inconvenience, and please let me know if you have any questions.
Thanks, [redacted] 
--
[redacted]
[redacted] | [redacted]
P:[redacted] -
F:[redacted]
www.capitalalliance.com
 



 


 
Thanks,
[redacted]

The following contact information has been removed from our database
Customer Information: auto;">[redacted]Daytime Phone: [redacted]Evening Phone: [redacted]Fax: [redacted]E-mail: [redacted]

We have spoken with [redacted] and his claims do match that of ours.
We have recorded calls and email threads indicating approval was NOT guaranteed. 
*The key points in the emails have been highlighted
* The recorded call will show Mr. [redacted] was extremely argumentative 
Capital Alliance made it very clear that additional due diligence was required to secure an approval.

The following information has been removed from our databased
Customer Information:
12px;">[redacted] [redacted] [redacted] [redacted]Business: ** [redacted]Title: BookkeeperDaytime Phone: [redacted]E-mail: [redacted]

Good morning,
 
It appears we were unable to proceed due to an existing loan the client had in place with another lender. A full refund has been issued and placed in today's mail. A copy of payment is also attached.
 
Thank you

We have received this customer's inquiry. Please be advised that Capital Alliance will send a written response to, and/or will speak directly with, the customer addressing the issues raised in their complaint.

This issue should be investigated as a potentially fraudulent solicitation based on the fake bank statement and fake check the company is blanketing to a list of businesses with which the company has no business relationship.

We have spoken with [redacted] and his claims do match that of ours.We have recorded calls and email threads indicating approval was NOT guaranteed. *The key points in the emails have been highlighted* The recorded call will show Mr. [redacted] was extremely argumentative Capital Alliance made it very clear that additional due diligence was required to secure an approval.

They sent me a solicitation in the mail with a very real looking check for $68k. The check is amazingly real it seems clearly misleading and fraudulent. These kinds of marketing efforts are sleazy and I wouldn't do business with any company or person who uses them. Revdex.com should investigate if this is illegal.