In late January/February 2017, I scheduled carpet cleaning service with this company When I scheduled the service, I requested and they agreed to contacting me the day of service prior to the technician arriving to the property since it was a rental property and it would take me about minutes to arrive The day of the service they contacted me when the technician was already at the property I got to the property minutes after the call but the technician already left the property I contacted them to inquire if the technician would be able to return and they informed me the technician would give me a call later that day to perform the service Several hours later the technician called to informed me they could perform the service but I wan not available during that time and declined the service I called the company directly and informed them that I needed to reschedule the service since I was unavailable during the new service time
When we reviewing my credit card sta
Trey did a marvelous job and worked so hardOur carpets were a mess, as we had just moved in and the movers had used a black-wheeled dolly up and down our carpeted steps and I thought they might be destroyedCarpets are restored and livelyThank you
Great companyI was able to call them and have someone out at my place the same day to perform the serviceThe representative that arrived was professional and courteousHe did an amazing job
Im a private carpet cleaning companie who was hire to do a cleaning job I have to hire personel to complete the job as well as renting a scalpfolder to go feets high they are a Horrible Companie they should get out of business I have been waiting more tha weeks for my pyment At first they call me a milion times and now a cant comunicate with anyone , specially Mike the fraudulent person who stated that I was gpong to get payd rigth away I have recorded phone calls and text to prove how delincuent this people are
Technician was greatDid a very good job and really took his time to make sure he covered all of carpetAlready had a neighbor comment that it looked like new carpet(over yrs old)Will definitely use this service again and will recommended it to others
My stains came back the day after the "are you satisfied" callI contacted the technician who told me to let him know if I had any issues, but he was busy and never got back to meSo I called BO and was told that the guy I needed to talk to was out until MondayThey took my number and said he'd callNo one ever calledI've now been calling them for over a week and it rings, then goes to hold music, and then I get an answering machineI have left multiple messagesThis feels like a MAJOR scamWill change rating if anyone ever calls me back
On August 22nd I was Sub Contracted by *** with Boss Optima to do a residential carpet cleaning job for the price of $105, I was told the next day I would get a *** payment for my serviceI called *** times asking for payment and was told billing is slow, it is now September 7th and still have yet to receive payment*** direct number is *** and the business line for boss optima is 800-566-
I had a really great experience with this companyI have used a few different carpet cleaners and I was always dissatisfied with how the traffic areas came outThe technician they sent out Tony was able to really get the color to match againI would highly recommend them
I purchased a mattress cleaning through boss optima for $My dog had peed on my new mattress and she is only lbs and it was a little bit of peeI told them before booking my appt, I want concerned about the stainsI only wanted the smell of urine goneThey said no problem and I booked my apptThey were suppose to be here between 12-and didn't show up till 4pmThey came and cleaned my mattress which took about mins which is a short period of timeThey only cleaned the top, not the sides or the bottom side of the mattress!They left, right away I noticed the smell was still thereI contacted bossoptima and they first said it would need to dry first which was 4-hours before the smell would go awayThen they changed and said it could take up to hours for the smell to passhours later and the smell was still thereI ended up treating it and cleaning it myselfI spoke to a manager, ***, who agreed to refund my $That was over a week ago and I haven't rece
The first attempt to come on the
appointed day was a disasterNo one called or showed upI felted I had been playedEspecially after I prepaid to hold my appointment After talking to the management we set up another date with a small compensation for all the stressIt was all worth it when the man came on time, very friendly, and he was very good at his jobIt ended up to be a positive : )
Professional carpet cleaning (deep steam-cleaned) at its very best! Fantastic job done by the owner (Perry, MI) Very personable, efficient, and takes all the time needed to do a high quality job! I would have Bob Pdo my carpet cleaning any time He really cares! I can surely recommend him with the strongest citation possible! Bob P is the best!
Thank you Bob and Boss Optima for bringing Bob to my attention!
Timely and professional execution of service I have an antique Persian rug and they did a beautiful job cleaning it This company is easy to do business with and very courteous
I have always had a great experience with Boss Ultra Carpet CleaningBeing a Realtor I run into situations where the carpet in the homes that I list are not always in the best condition, there have been several times where I thought that the home would not sell due to pet stains, old carpet, etc
When I called to ask how soon they could accommodate my request, it was always comforting to know that they didn't just do a quick job, they did a thorough job every timeI would highly recommend this company to anyone who needs a carpet and upholstery cleaningMy fellow Real Estate co-workers have also been impressedMy clients also hire them afterwards as they were very pleased with the results
This is just a scam company to meThey lie to people that they are carpet cleaners but only source out the company to have it cleaned for themThey are not reputable and will advise those who want their carpet, upholstery and mattresses cleaned to call companies that clean them for a livingBoss Optima don’t even pay those they delegate to do the job for themThey are just robbing Peter to pay PaulCustomers and Service providers beware!
I had the best experience having my Turkish rug cleanedThese people really know their stuffI will always use this business for my rugs and carpet and tileThank you so much for a job well done
Called number on website where they promise "New generation, ultra cleaning process." They state "This is not just basic steam cleaning." There process is "New, Better, Different." They charged $which is about double what I normally pay, but since they had something more comprehensive, I was willing to pay extra This is apparently a franchise, which I didn't know I was told a "licensed Boss representative, trained in this method" would be coming to my house Instead, another company showed up All State Carpet 503-520-was providing the service The technician had never heard of Boss Carpet Cleaning, and about the equipment, he stated, "I have what I have." He had a Prochem Bruhn truck mounted model He came in and did the basic, usual cleaning I have had many times before No "step process" as advertised He didn't even pre-treat the spots He did an adequate job, not exceptional I did speak with his boss after the service to tell him that the Bait an
Called number on website where they promise "New generation, ultra cleaning process." They state "This is not just basic steam cleaning." There process is "New, Better, Different." They charged $which is about double what I normally pay, but since they had something more comprehensive, I was willing to pay extra This is apparently a franchise, which I didn't know I was told a "licensed Boss representative, trained in this method" would be coming to my house Instead, another company showed up All State Carpet 503-520-was providing the service The technician had never heard of Boss Carpet Cleaning, and about the equipment, he stated, "I have what I have." He had a Prochem Bruhn truck mounted model He came in and did the basic, usual cleaning I have had many times before No "step process" as advertised He didn't even pre-treat the spots He did an adequate job, not exceptional I did speak with his boss after the service to tell him that the Bait an
In late January/February 2017, I scheduled carpet cleaning service with this company When I scheduled the service, I requested and they agreed to contacting me the day of service prior to the technician arriving to the property since it was a rental property and it would take me about minutes to arrive The day of the service they contacted me when the technician was already at the property I got to the property minutes after the call but the technician already left the property I contacted them to inquire if the technician would be able to return and they informed me the technician would give me a call later that day to perform the service Several hours later the technician called to informed me they could perform the service but I wan not available during that time and declined the service I called the company directly and informed them that I needed to reschedule the service since I was unavailable during the new service time
When we reviewing my credit card sta
Trey did a marvelous job and worked so hardOur carpets were a mess, as we had just moved in and the movers had used a black-wheeled dolly up and down our carpeted steps and I thought they might be destroyedCarpets are restored and livelyThank you
Great companyI was able to call them and have someone out at my place the same day to perform the serviceThe representative that arrived was professional and courteousHe did an amazing job
Im a private carpet cleaning companie who was hire to do a cleaning job I have to hire personel to complete the job as well as renting a scalpfolder to go feets high they are a Horrible Companie they should get out of business I have been waiting more tha weeks for my pyment At first they call me a milion times and now a cant comunicate with anyone , specially Mike the fraudulent person who stated that I was gpong to get payd rigth away I have recorded phone calls and text to prove how delincuent this people are
Technician was greatDid a very good job and really took his time to make sure he covered all of carpetAlready had a neighbor comment that it looked like new carpet(over yrs old)Will definitely use this service again and will recommended it to others
Boss did a great job cleaning large area rugs
I had them come out and clean some upholstery and an area rug for meThey did a great jobI was very happy with the resultsI would recommend them
My stains came back the day after the "are you satisfied" callI contacted the technician who told me to let him know if I had any issues, but he was busy and never got back to meSo I called BO and was told that the guy I needed to talk to was out until MondayThey took my number and said he'd callNo one ever calledI've now been calling them for over a week and it rings, then goes to hold music, and then I get an answering machineI have left multiple messagesThis feels like a MAJOR scamWill change rating if anyone ever calls me back
On August 22nd I was Sub Contracted by *** with Boss Optima to do a residential carpet cleaning job for the price of $105, I was told the next day I would get a *** payment for my serviceI called *** times asking for payment and was told billing is slow, it is now September 7th and still have yet to receive payment*** direct number is *** and the business line for boss optima is 800-566-
I had a really great experience with this companyI have used a few different carpet cleaners and I was always dissatisfied with how the traffic areas came outThe technician they sent out Tony was able to really get the color to match againI would highly recommend them
Boss did a great job cleaning large area rugs
I purchased a mattress cleaning through boss optima for $My dog had peed on my new mattress and she is only lbs and it was a little bit of peeI told them before booking my appt, I want concerned about the stainsI only wanted the smell of urine goneThey said no problem and I booked my apptThey were suppose to be here between 12-and didn't show up till 4pmThey came and cleaned my mattress which took about mins which is a short period of timeThey only cleaned the top, not the sides or the bottom side of the mattress!They left, right away I noticed the smell was still thereI contacted bossoptima and they first said it would need to dry first which was 4-hours before the smell would go awayThen they changed and said it could take up to hours for the smell to passhours later and the smell was still thereI ended up treating it and cleaning it myselfI spoke to a manager, ***, who agreed to refund my $That was over a week ago and I haven't rece
The first attempt to come on the
appointed day was a disasterNo one called or showed upI felted I had been playedEspecially after I prepaid to hold my appointment After talking to the management we set up another date with a small compensation for all the stressIt was all worth it when the man came on time, very friendly, and he was very good at his jobIt ended up to be a positive : )
Professional carpet cleaning (deep steam-cleaned) at its very best! Fantastic job done by the owner (Perry, MI) Very personable, efficient, and takes all the time needed to do a high quality job! I would have Bob Pdo my carpet cleaning any time He really cares! I can surely recommend him with the strongest citation possible! Bob P is the best!
Thank you Bob and Boss Optima for bringing Bob to my attention!
Timely and professional execution of service I have an antique Persian rug and they did a beautiful job cleaning it This company is easy to do business with and very courteous
I have always had a great experience with Boss Ultra Carpet CleaningBeing a Realtor I run into situations where the carpet in the homes that I list are not always in the best condition, there have been several times where I thought that the home would not sell due to pet stains, old carpet, etc
When I called to ask how soon they could accommodate my request, it was always comforting to know that they didn't just do a quick job, they did a thorough job every timeI would highly recommend this company to anyone who needs a carpet and upholstery cleaningMy fellow Real Estate co-workers have also been impressedMy clients also hire them afterwards as they were very pleased with the results
This is just a scam company to meThey lie to people that they are carpet cleaners but only source out the company to have it cleaned for themThey are not reputable and will advise those who want their carpet, upholstery and mattresses cleaned to call companies that clean them for a livingBoss Optima don’t even pay those they delegate to do the job for themThey are just robbing Peter to pay PaulCustomers and Service providers beware!
I had the best experience having my Turkish rug cleanedThese people really know their stuffI will always use this business for my rugs and carpet and tileThank you so much for a job well done
Called number on website where they promise "New generation, ultra cleaning process." They state "This is not just basic steam cleaning." There process is "New, Better, Different." They charged $which is about double what I normally pay, but since they had something more comprehensive, I was willing to pay extra This is apparently a franchise, which I didn't know I was told a "licensed Boss representative, trained in this method" would be coming to my house Instead, another company showed up All State Carpet 503-520-was providing the service The technician had never heard of Boss Carpet Cleaning, and about the equipment, he stated, "I have what I have." He had a Prochem Bruhn truck mounted model He came in and did the basic, usual cleaning I have had many times before No "step process" as advertised He didn't even pre-treat the spots He did an adequate job, not exceptional I did speak with his boss after the service to tell him that the Bait an
Called number on website where they promise "New generation, ultra cleaning process." They state "This is not just basic steam cleaning." There process is "New, Better, Different." They charged $which is about double what I normally pay, but since they had something more comprehensive, I was willing to pay extra This is apparently a franchise, which I didn't know I was told a "licensed Boss representative, trained in this method" would be coming to my house Instead, another company showed up All State Carpet 503-520-was providing the service The technician had never heard of Boss Carpet Cleaning, and about the equipment, he stated, "I have what I have." He had a Prochem Bruhn truck mounted model He came in and did the basic, usual cleaning I have had many times before No "step process" as advertised He didn't even pre-treat the spots He did an adequate job, not exceptional I did speak with his boss after the service to tell him that the Bait an